1. Plumbing Point

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Santa Clara, CA

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Response time

30 minutes

Response rate

100%

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Routed under cement walkway. The other company wanted to cut it up.
Neil P.

Plumbing Point delivered on their assessment & contracted work order. We did our homework and compared 2 other plumbing services and chose Plumbing Point because of comparable cost, ability to explain the job thoroughly, and clear upfront cost analysis. Based on their initial assessment, we had to isolate where the leak was (between the street water meter to the house's wall). From there we cross-checked that they are honest. This was important because we are looking for a long-term source for future plumbing needs. Nathanael & Armando is a great team. For your 1st job with Plumbing Point, request this team to get good high-quality result. The work done was timely to not rush quality, and we didn't have to pay upfront. We paid after the job was done. This attests to their confidence. Note - during inspection, the city found another issue with Ground Wiring. Instead of using Plumbing Point to do this job, we hired another company. The work was 3/5. We had to do that to confirm the quality of Plumbing Point's work. Will attach some pictures - the soldering and stability of the pipes were excellent. Email me if you need additional details. :-)

Cold water pipe needed to be welded

I've used their services three times now. Water had to be shut off to the entire house. Appreciate Nathanael coming the same day and welding the leaking pipe. Pro plumber. Thanks Nathanael

Serene L.

I had a whooshing noise that wouldn't stop from the crawlspace in my home. I found Plumbing Point on Yelp and decided to give them a try since they seemed responsive and honest. Nathaniel and Armando diagnosed the bad leak in my crawlspace and over three days we got all the pipes in our crawlspace replaced. Nathaniel explained that the folks who installed my pipes didn't clean the flux off properly and so the copper pipes corroded after a decade. They offer a 5-year warranty on their work and they were professional, on time, responsive (e,g. Let me know asap when two of their workers couldn't show up) and cleaned up very well daily. Will call them again if I ever get plumbing issues again (knock wood!)

Nathaniel installed a new garbage disposal, new reverse osmosis system, new cold and instant hot water tank under our sink.
Nathan W.

Our Instant hot water dispenser in the kitchen finally broke after 10+ years and I contacted my previous plumber but they did not respond. I used Yelp to fish for a more reliable plumber and that was when Nathaniel responded within 30 mins. Reading the reviews from Yelp about him helped me determine he is who I want to work with. I understand Yelp has its own unfair reviews filtering, but the reviews are true. Nathaniel is amazing. The reason I say that is because he takes customer service to a whole new level. He is very responsive, responsible, polite, patient, honest, and genuine. Hoping everything would go smoothly, of course it did not. A part he replaced was defective. A job that seemed simple turned into a 2 week job waiting for a new part. Throughout the entire process Nathaniel was extremely responsible. He told me he will order the new part and updated me throughout the two weeks letting me know when the part will arrive and for me to schedule for his return to complete the job. At no point did I think he would not complete the job after I paid for his service. I am so thankful Nathaniel has such integrity and i will continue to work with him whenever we have any issues with our plumbing. In the near future, i will work with him with replacing our whole house water softener system as we are no longer happy with our Rayne Water system currently.

Newly installed 50gal water heater, clean work

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4 months ago

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Natanael M.

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5 months ago

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Natanael M.

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2 years ago

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Natanael M.

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8 months ago

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Natanael M.

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2 years ago

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Natanael M.

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2 years ago

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Natanael M.

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1 year ago

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Natanael M.

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1 year ago

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Natanael M.

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8 months ago

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Natanael M.

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11 months ago

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Natanael M.

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1 year ago

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Natanael M.

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3 years ago

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Natanael M.

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2 years ago

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Natanael M.

Thanks for that awesome comment and rating.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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3 years ago

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Natanael M.

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4 years ago

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Natanael M.

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3 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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2 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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3 years ago

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Natanael M.

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4 years ago

Quick response from Nathaniel. Quick check and augur. Price was reasonable and within other estimates.

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

Very professional and reasonable rates! Highly recommend Nathaniel

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Natanael M.

Thanks Vinay for that awesome review

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4 years ago

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Natanael M.

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4 years ago

Replaced the garbage disposal. The price is reasonable and no extra charge. Everything is finished in half an hour

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Natanael M.

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4 years ago

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Natanael M.

Hello Melody I'm so glad to read that..my Pleasure

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4 years ago

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Page 1 of 2

Ask the Community - Plumbing Point

Review Highlights - Plumbing Point

“We called Nathaniel at around 7:20 PM on a Saturday night after a clog started a flood of dirty water into our shower.”

Mentioned in 15 reviews

Read more highlights

Handy Plumbing Man - Handy Plumbing Man provides reliable drain, sewer, leak detection and water heater services throughout San Carlos.

Handy Plumbing Man

(1.3k reviews)

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

Had a camera inspection to check my aging sewer lines which revealed root incursion. I decided that…read moreit was time to replace the cast iron pipes to ABS. The initial sales, pricing, scheduling, and first part of work were all fine. They came on-time and finished the job on-time pending final city inspection. They asked for payment and I provided and then things unfortunately became very unpredictable. I had to keep calling the office to find out when the inspection was going to be. Then the inspector came but the Handy team did not show up. Also after they finished work I discovered I was missing a set of extension cord! Nothing else was amiss so I think they probably just used it and took it by mistake? The whole billing process was also weird where they never provided me the signed copy of the contract. Now I have 2 large holes and debris piles in my front yard with caution tapes for 2 weeks and counting. I should not have trusted these guys as much I guess, so be forewarned before you go through with these guys. 2 stars so far because I believe the crew's initial job is decent, but the sales and office coordination give me an uneasy feeling. It's too bad because I really wanted to like these guys and thought they did a good job initially. I will have to update this review whenever the inspection occurs.

San Jose Drain and Main - Pressure reducing valve and main water shutoff installation

San Jose Drain and Main

(1k reviews)

Rose Garden

​I had a leaking outdoor main water riser that needed a full 2-inch valve replacement--not an easy…read morejob. Out of the 4 plumbers I contacted on Yelp, he was the only one who took the time to discuss all the technical details with me beforehand and make sure everything was planned right. ​He came out and did an incredible, high-quality job. The new setup looks very clean and beautiful, and he even corrected the tension issues on both the 2-inch and 1-inch lines to ensure long-term reliability. His pricing was completely fair, transparent, and honest throughout the entire process. ​He is definitely going to be our first-choice plumber from now on, and I'll be recommending him to all my friends and neighbors. Highly recommended!

Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

#1 Honest Plumber - Before

#1 Honest Plumber

(332 reviews)

Highly recommended!…read more My wife am I own an aging 1 bed/1 bath condo in Sunnyvale. I've been shopping around for months for a reasonable, honest and preferably independent plumbing service to replace the old degraded water supply line shutoff valves under our kitchen and bathroom sinks. Three never got back to me after initial contact and discussions. One seemed overpriced. Eddie / #1 Honest Plumber, on the other hand, was very responsive, honest, reasonably priced and pleasant to work with. I will definitely be contacting them again for any future plumbing concerns.

Highly recommended!…read more I needed help to finish a botched faucet removal and replacement done by a previous plumber (i.e., yours truly!). The job was complicated by 16 years of rust and hard water and pre-existing terrible cracked granite countertops that hadn't been sealed and protected well at all around the faucet area. Eddie was able to schedule me within 48 hours of my call and Jorge from #1 Honest Plumber showed up ready to go. He inspected the issues with my sink and gave me an extremely reasonable flat-price quote to do the work. I agreed and then watched as Jorge did a skillful surgery to excise what remained of the old faucet, patched up my terrible granite like a dentist would patch up a cavity, and installed and tested my new faucet and soap dispenser. Jorge was polite, friendly, professional, efficient, tidy, careful and didn't even roast me for my ham-fisted attempts at DIY work before he showed up. It doesn't get much better than that! Thanks, #1 Honest Plumber team. You guys had my back and I will 100% call you back again when I get in over my head on a plumbing job.

Plumbing Point - waterheaterinstallrepair - Updated October 2026

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