1. Plumbing Point

0

Santa Clara, CA

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Response time

30 minutes

Response rate

100%

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Routed under cement walkway. The other company wanted to cut it up.
Neil P.

Plumbing Point delivered on their assessment & contracted work order. We did our homework and compared 2 other plumbing services and chose Plumbing Point because of comparable cost, ability to explain the job thoroughly, and clear upfront cost analysis. Based on their initial assessment, we had to isolate where the leak was (between the street water meter to the house's wall). From there we cross-checked that they are honest. This was important because we are looking for a long-term source for future plumbing needs. Nathanael & Armando is a great team. For your 1st job with Plumbing Point, request this team to get good high-quality result. The work done was timely to not rush quality, and we didn't have to pay upfront. We paid after the job was done. This attests to their confidence. Note - during inspection, the city found another issue with Ground Wiring. Instead of using Plumbing Point to do this job, we hired another company. The work was 3/5. We had to do that to confirm the quality of Plumbing Point's work. Will attach some pictures - the soldering and stability of the pipes were excellent. Email me if you need additional details. :-)

Cold water pipe needed to be welded

I've used their services three times now. Water had to be shut off to the entire house. Appreciate Nathanael coming the same day and welding the leaking pipe. Pro plumber. Thanks Nathanael

Serene L.

I had a whooshing noise that wouldn't stop from the crawlspace in my home. I found Plumbing Point on Yelp and decided to give them a try since they seemed responsive and honest. Nathaniel and Armando diagnosed the bad leak in my crawlspace and over three days we got all the pipes in our crawlspace replaced. Nathaniel explained that the folks who installed my pipes didn't clean the flux off properly and so the copper pipes corroded after a decade. They offer a 5-year warranty on their work and they were professional, on time, responsive (e,g. Let me know asap when two of their workers couldn't show up) and cleaned up very well daily. Will call them again if I ever get plumbing issues again (knock wood!)

Nathaniel installed a new garbage disposal, new reverse osmosis system, new cold and instant hot water tank under our sink.
Nathan W.

Our Instant hot water dispenser in the kitchen finally broke after 10+ years and I contacted my previous plumber but they did not respond. I used Yelp to fish for a more reliable plumber and that was when Nathaniel responded within 30 mins. Reading the reviews from Yelp about him helped me determine he is who I want to work with. I understand Yelp has its own unfair reviews filtering, but the reviews are true. Nathaniel is amazing. The reason I say that is because he takes customer service to a whole new level. He is very responsive, responsible, polite, patient, honest, and genuine. Hoping everything would go smoothly, of course it did not. A part he replaced was defective. A job that seemed simple turned into a 2 week job waiting for a new part. Throughout the entire process Nathaniel was extremely responsible. He told me he will order the new part and updated me throughout the two weeks letting me know when the part will arrive and for me to schedule for his return to complete the job. At no point did I think he would not complete the job after I paid for his service. I am so thankful Nathaniel has such integrity and i will continue to work with him whenever we have any issues with our plumbing. In the near future, i will work with him with replacing our whole house water softener system as we are no longer happy with our Rayne Water system currently.

Newly installed 50gal water heater, clean work

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4 months ago

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Natanael M.

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2 years ago

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Natanael M.

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8 months ago

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Natanael M.

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5 months ago

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Natanael M.

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2 years ago

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Natanael M.

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2 years ago

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Natanael M.

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1 year ago

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Natanael M.

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1 year ago

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Natanael M.

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8 months ago

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Natanael M.

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11 months ago

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Natanael M.

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1 year ago

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Natanael M.

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3 years ago

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Natanael M.

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2 years ago

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Natanael M.

Thanks for that awesome comment and rating.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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3 years ago

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Natanael M.

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4 years ago

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Natanael M.

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3 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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2 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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3 years ago

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Natanael M.

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4 years ago

Quick response from Nathaniel. Quick check and augur. Price was reasonable and within other estimates.

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

Very professional and reasonable rates! Highly recommend Nathaniel

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Natanael M.

Thanks Vinay for that awesome review

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4 years ago

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Natanael M.

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4 years ago

Replaced the garbage disposal. The price is reasonable and no extra charge. Everything is finished in half an hour

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Natanael M.

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4 years ago

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Natanael M.

Hello Melody I'm so glad to read that..my Pleasure

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4 years ago

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Page 1 of 2

Ask the Community - Plumbing Point

Review Highlights - Plumbing Point

“We called Nathaniel at around 7:20 PM on a Saturday night after a clog started a flood of dirty water into our shower.”

Mentioned in 15 reviews

Read more highlights

EJ Home Services - Thanks E J Plumbing crew for your wonderful service. You are so skillful and diligent! Chin

EJ Home Services

(2k reviews)

Newhall

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

I have used E.J. Home services for 20 years and up until their last service, I never had a single…read morecomplaint. Unfortunately, something has changed. I asked them to install a tankless water heater. The plumber did a fantastic job installing the water heater. Except, as a plumber, he didn't do electric work. He used an extension cord running to the back yard to plug it in, said the job was good and asked for payment. We didn't pay him because the electrical work wasn't finished, nor did we receive the permit as part of the job. The next day, I had to call them about the electrical work. It hadn't been scheduled, and the job had been marked as finished. They did send out an electrician to install the electrical outlet. The work was great. Again, the electrician asked for payment. I reminded them that the permit was still outstanding. The next day, they had my credit card number on file for a different job, and just used that number to charge for the work. But the job wasn't finished. I paid them a good amount of money, that they charged me for to get the permit for the work. For three weeks I have been trying to contact them to finish the work. In the past, you could talk to someone. Now, every time I call, I get a AI service rep that sends me to voice mail. I have left many, many voice mails, and I have never gotten a call back. I did get a call back from Hank, the AI agent, who then again sent me to a voice mail. Honestly, it pains me to say that they are not the same company they were a year ago. And now, for the first time in 20 years, I now need to find a more reliable plumber.

San Jose Drain and Main - Pressure reducing valve and main water shutoff installation

San Jose Drain and Main

(1k reviews)

Rose Garden

​I had a leaking outdoor main water riser that needed a full 2-inch valve replacement--not an easy…read morejob. Out of the 4 plumbers I contacted on Yelp, he was the only one who took the time to discuss all the technical details with me beforehand and make sure everything was planned right. ​He came out and did an incredible, high-quality job. The new setup looks very clean and beautiful, and he even corrected the tension issues on both the 2-inch and 1-inch lines to ensure long-term reliability. His pricing was completely fair, transparent, and honest throughout the entire process. ​He is definitely going to be our first-choice plumber from now on, and I'll be recommending him to all my friends and neighbors. Highly recommended!

Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

Patterson Plumbing and Drain - Moen wall mount kitchen faucet.

Patterson Plumbing and Drain

(309 reviews)

I'm buying my first house, and the inspection came back with a 14-year-old water heater and some…read morestaining on the wall underneath it. I sent Ivan a video, honestly expecting a quote and a pitch. He called me instead. He walked me through the whole video -- what I was looking at, how you tell ordinary staining apart from actual growth, what the age of the unit was telling us. Nobody else had bothered to explain any of it to me, including the people trying to charge me for it. Then he said the thing that made me trust him. If he swapped the heater out before the staining underneath got dealt with, I'd just be paying to have the same job done twice. He'd rather I handle that part first and bring him back after -- which meant less money for him today. He was also straight about which pieces weren't his trade instead of pretending he could cover everything. I'm new at all of this and completely clueless. I'm not handy, I ask a hundred questions, and I know how easy I'd be to take advantage of. Ivan was patient with every single one of them and sat there thinking through options with me that would've made him nothing. It's hard to find someone this genuine and this patient these days, and harder still in the trades. Someone who'll actively talk you out of spending money with him is rarer than that. If you're a first-time homeowner and nervous about getting taken for a ride, call Ivan. He's my plumber from here on.

Ivan is truly amazing. I've used his much needed services twice in the last twelve months. He's a…read morepro and a delight to work with. He's on call 24x7.

#1 Honest Plumber - Before

#1 Honest Plumber

(332 reviews)

Highly recommended!…read more My wife am I own an aging 1 bed/1 bath condo in Sunnyvale. I've been shopping around for months for a reasonable, honest and preferably independent plumbing service to replace the old degraded water supply line shutoff valves under our kitchen and bathroom sinks. Three never got back to me after initial contact and discussions. One seemed overpriced. Eddie / #1 Honest Plumber, on the other hand, was very responsive, honest, reasonably priced and pleasant to work with. I will definitely be contacting them again for any future plumbing concerns.

Highly recommended!…read more I needed help to finish a botched faucet removal and replacement done by a previous plumber (i.e., yours truly!). The job was complicated by 16 years of rust and hard water and pre-existing terrible cracked granite countertops that hadn't been sealed and protected well at all around the faucet area. Eddie was able to schedule me within 48 hours of my call and Jorge from #1 Honest Plumber showed up ready to go. He inspected the issues with my sink and gave me an extremely reasonable flat-price quote to do the work. I agreed and then watched as Jorge did a skillful surgery to excise what remained of the old faucet, patched up my terrible granite like a dentist would patch up a cavity, and installed and tested my new faucet and soap dispenser. Jorge was polite, friendly, professional, efficient, tidy, careful and didn't even roast me for my ham-fisted attempts at DIY work before he showed up. It doesn't get much better than that! Thanks, #1 Honest Plumber team. You guys had my back and I will 100% call you back again when I get in over my head on a plumbing job.

Plumbing Point - waterheaterinstallrepair - Updated October 2026

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