1. Plumbing Point

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Santa Clara, CA

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20 minutes

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100%

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Routed under cement walkway. The other company wanted to cut it up.
Neil P.

Plumbing Point delivered on their assessment & contracted work order. We did our homework and compared 2 other plumbing services and chose Plumbing Point because of comparable cost, ability to explain the job thoroughly, and clear upfront cost analysis. Based on their initial assessment, we had to isolate where the leak was (between the street water meter to the house's wall). From there we cross-checked that they are honest. This was important because we are looking for a long-term source for future plumbing needs. Nathanael & Armando is a great team. For your 1st job with Plumbing Point, request this team to get good high-quality result. The work done was timely to not rush quality, and we didn't have to pay upfront. We paid after the job was done. This attests to their confidence. Note - during inspection, the city found another issue with Ground Wiring. Instead of using Plumbing Point to do this job, we hired another company. The work was 3/5. We had to do that to confirm the quality of Plumbing Point's work. Will attach some pictures - the soldering and stability of the pipes were excellent. Email me if you need additional details. :-)

Cold water pipe needed to be welded

I've used their services three times now. Water had to be shut off to the entire house. Appreciate Nathanael coming the same day and welding the leaking pipe. Pro plumber. Thanks Nathanael

Serene L.

I had a whooshing noise that wouldn't stop from the crawlspace in my home. I found Plumbing Point on Yelp and decided to give them a try since they seemed responsive and honest. Nathaniel and Armando diagnosed the bad leak in my crawlspace and over three days we got all the pipes in our crawlspace replaced. Nathaniel explained that the folks who installed my pipes didn't clean the flux off properly and so the copper pipes corroded after a decade. They offer a 5-year warranty on their work and they were professional, on time, responsive (e,g. Let me know asap when two of their workers couldn't show up) and cleaned up very well daily. Will call them again if I ever get plumbing issues again (knock wood!)

Nathaniel installed a new garbage disposal, new reverse osmosis system, new cold and instant hot water tank under our sink.
Nathan W.

Our Instant hot water dispenser in the kitchen finally broke after 10+ years and I contacted my previous plumber but they did not respond. I used Yelp to fish for a more reliable plumber and that was when Nathaniel responded within 30 mins. Reading the reviews from Yelp about him helped me determine he is who I want to work with. I understand Yelp has its own unfair reviews filtering, but the reviews are true. Nathaniel is amazing. The reason I say that is because he takes customer service to a whole new level. He is very responsive, responsible, polite, patient, honest, and genuine. Hoping everything would go smoothly, of course it did not. A part he replaced was defective. A job that seemed simple turned into a 2 week job waiting for a new part. Throughout the entire process Nathaniel was extremely responsible. He told me he will order the new part and updated me throughout the two weeks letting me know when the part will arrive and for me to schedule for his return to complete the job. At no point did I think he would not complete the job after I paid for his service. I am so thankful Nathaniel has such integrity and i will continue to work with him whenever we have any issues with our plumbing. In the near future, i will work with him with replacing our whole house water softener system as we are no longer happy with our Rayne Water system currently.

Newly installed 50gal water heater, clean work

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4 months ago

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Natanael M.

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2 years ago

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Natanael M.

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8 months ago

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Natanael M.

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5 months ago

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Natanael M.

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2 years ago

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2 years ago

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Natanael M.

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1 year ago

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Natanael M.

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1 year ago

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Natanael M.

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8 months ago

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Natanael M.

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11 months ago

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Natanael M.

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1 year ago

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Natanael M.

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3 years ago

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Natanael M.

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2 years ago

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Natanael M.

Thanks for that awesome comment and rating.

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4 years ago

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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4 years ago

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Natanael M.

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3 years ago

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Natanael M.

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4 years ago

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3 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

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Natanael M.

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2 years ago

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Natanael M.

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

Quick response from Nathaniel. Quick check and augur. Price was reasonable and within other estimates.

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Natanael M.

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4 years ago

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Natanael M.

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4 years ago

Very professional and reasonable rates! Highly recommend Nathaniel

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Natanael M.

Thanks Vinay for that awesome review

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4 years ago

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Natanael M.

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4 years ago

Replaced the garbage disposal. The price is reasonable and no extra charge. Everything is finished in half an hour

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Natanael M.

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4 years ago

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Natanael M.

Hello Melody I'm so glad to read that..my Pleasure

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4 years ago

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Page 1 of 2

Ask the Community - Plumbing Point

Review Highlights - Plumbing Point

“We called Nathaniel at around 7:20 PM on a Saturday night after a clog started a flood of dirty water into our shower.”

Mentioned in 15 reviews

Read more highlights

Water Heaters Masters

Water Heaters Masters

(848 reviews)

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

EJ Home Services - Thanks E J Plumbing crew for your wonderful service. You are so skillful and diligent! Chin

EJ Home Services

(2k reviews)

Newhall

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

I have used E.J. Home services for 20 years and up until their last service, I never had a single…read morecomplaint. Unfortunately, something has changed. I asked them to install a tankless water heater. The plumber did a fantastic job installing the water heater. Except, as a plumber, he didn't do electric work. He used an extension cord running to the back yard to plug it in, said the job was good and asked for payment. We didn't pay him because the electrical work wasn't finished, nor did we receive the permit as part of the job. The next day, I had to call them about the electrical work. It hadn't been scheduled, and the job had been marked as finished. They did send out an electrician to install the electrical outlet. The work was great. Again, the electrician asked for payment. I reminded them that the permit was still outstanding. The next day, they had my credit card number on file for a different job, and just used that number to charge for the work. But the job wasn't finished. I paid them a good amount of money, that they charged me for to get the permit for the work. For three weeks I have been trying to contact them to finish the work. In the past, you could talk to someone. Now, every time I call, I get a AI service rep that sends me to voice mail. I have left many, many voice mails, and I have never gotten a call back. I did get a call back from Hank, the AI agent, who then again sent me to a voice mail. Honestly, it pains me to say that they are not the same company they were a year ago. And now, for the first time in 20 years, I now need to find a more reliable plumber.

Bay Area Water Heaters - Perfectly installed commercial water heater.

Bay Area Water Heaters

(622 reviews)

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Jess Plumbing - Installed 2" gas line(Stacks restaurant Menlo Park)

Jess Plumbing

(59 reviews)

It should first be said that I don't take time to write reviews. So, for me to take time to write…read morethis review means something either went really, really bad -or- really, really great. Spoiler Alert: Jess provided a great experience! Attitude matters. So does skill. So does listening to your client and delivering quickly and efficiently. And fair pricing seals the deal. That's why Jess is the best plumber you'll ever work with. He removed our old tank water heater and installed a new tankless unit in a different location, handling it all with skill, patience, and a great attitude the whole time. His demeanor and positive energy were the icing on the cake -- not what you'd expect from a plumber (sorry, plumbers). He responded fast, showed up on time, stayed late to finish, and even vacuumed before leaving so everything was spotless -- I almost asked him to do the rest of the house. Despite a clearly exhausting job, he stayed upbeat, courteous, and funny the entire time. Before Jess, we got quotes from two other plumbers, including a larger local company (Mike Counsil) that quoted $30K for the same install. The rep never asked about our goals -- energy efficiency, space saving, eco-friendliness, budget, placement -- he just launched into his pitch, pushed one expensive solution that didn't seem like the right fit, and left us feeling talked down to. We were also skeptical of some of what he used to justify the estimate, so we got a second opinion. Jess did the same job for over 70% less, with no runaround. He gave us clear, honest guidance, answered every question, and actually listened to what we needed and provided the best solution. We immediately brought him back for a second project, and he's now our go-to plumber. I cannot recommend him highly enough. He's a genuine joy and someone you can fully trust.

Punctual, responsive and transparency of the job…read more lowered drain Replaced and moved main shutoff Removed old galvanized piping Cleaned up after the job

San Jose Drain and Main - Pressure reducing valve and main water shutoff installation

San Jose Drain and Main

(1k reviews)

Rose Garden

​I had a leaking outdoor main water riser that needed a full 2-inch valve replacement--not an easy…read morejob. Out of the 4 plumbers I contacted on Yelp, he was the only one who took the time to discuss all the technical details with me beforehand and make sure everything was planned right. ​He came out and did an incredible, high-quality job. The new setup looks very clean and beautiful, and he even corrected the tension issues on both the 2-inch and 1-inch lines to ensure long-term reliability. His pricing was completely fair, transparent, and honest throughout the entire process. ​He is definitely going to be our first-choice plumber from now on, and I'll be recommending him to all my friends and neighbors. Highly recommended!

Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

Plumbing Point - waterheaterinstallrepair - Updated October 2026

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