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    Recommended Reviews - Plumbing Point

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Cold water pipe needed to be welded

    I've used their services three times now. Water had to be shut off to the entire house. Appreciate Nathanael coming the same day and welding the leaking pipe. Pro plumber. Thanks Nathanael

    Serene L.

    I had a whooshing noise that wouldn't stop from the crawlspace in my home. I found Plumbing Point on Yelp and decided to give them a try since they seemed responsive and honest. Nathaniel and Armando diagnosed the bad leak in my crawlspace and over three days we got all the pipes in our crawlspace replaced. Nathaniel explained that the folks who installed my pipes didn't clean the flux off properly and so the copper pipes corroded after a decade. They offer a 5-year warranty on their work and they were professional, on time, responsive (e,g. Let me know asap when two of their workers couldn't show up) and cleaned up very well daily. Will call them again if I ever get plumbing issues again (knock wood!)

    Nathaniel installed a new garbage disposal, new reverse osmosis system, new cold and instant hot water tank under our sink.
    Nathan W.

    Our Instant hot water dispenser in the kitchen finally broke after 10+ years and I contacted my previous plumber but they did not respond. I used Yelp to fish for a more reliable plumber and that was when Nathaniel responded within 30 mins. Reading the reviews from Yelp about him helped me determine he is who I want to work with. I understand Yelp has its own unfair reviews filtering, but the reviews are true. Nathaniel is amazing. The reason I say that is because he takes customer service to a whole new level. He is very responsive, responsible, polite, patient, honest, and genuine. Hoping everything would go smoothly, of course it did not. A part he replaced was defective. A job that seemed simple turned into a 2 week job waiting for a new part. Throughout the entire process Nathaniel was extremely responsible. He told me he will order the new part and updated me throughout the two weeks letting me know when the part will arrive and for me to schedule for his return to complete the job. At no point did I think he would not complete the job after I paid for his service. I am so thankful Nathaniel has such integrity and i will continue to work with him whenever we have any issues with our plumbing. In the near future, i will work with him with replacing our whole house water softener system as we are no longer happy with our Rayne Water system currently.

    Newly installed 50gal water heater, clean work

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    3 months ago

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    Natanael M.

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    1 year ago

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    Natanael M.

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    1 year ago

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    Natanael M.

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    3 months ago

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    Natanael M.

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    7 months ago

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    Natanael M.

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    2 years ago

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    Natanael M.

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    11 months ago

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    Natanael M.

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    6 months ago

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    Natanael M.

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    8 months ago

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    Natanael M.

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    2 years ago

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    Natanael M.

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    2 years ago

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    Natanael M.

    Thanks for that awesome comment and rating.

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    3 years ago

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    3 years ago

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    4 years ago

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    Natanael M.

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    3 years ago

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    2 years ago

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    Natanael M.

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    4 years ago

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    Natanael M.

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    3 years ago

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    3 years ago

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    Natanael M.

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    4 years ago

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    Natanael M.

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    3 years ago

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    3 years ago

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    4 years ago

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    Natanael M.

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    4 years ago

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    2 years ago

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    Natanael M.

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    4 years ago

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    Natanael M.

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    4 years ago

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    4 years ago

    Quick response from Nathaniel. Quick check and augur. Price was reasonable and within other estimates.

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    Natanael M.

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    4 years ago

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    4 years ago

    Very professional and reasonable rates! Highly recommend Nathaniel

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    Natanael M.

    Thanks Vinay for that awesome review

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    3 years ago

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    4 years ago

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    Natanael M.

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    4 years ago

    Replaced the garbage disposal. The price is reasonable and no extra charge. Everything is finished in half an hour

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    4 years ago

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    Natanael M.

    Hello Melody I'm so glad to read that..my Pleasure

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    4 years ago

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    4 years ago

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    Natanael M.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Plumbing Point

    Review Highlights - Plumbing Point

    We called Nathaniel at around 7:20 PM on a Saturday night after a clog started a flood of dirty water into our shower.

    Mentioned in 15 reviews

    Read more highlights

    Crystal Water Line

    Crystal Water Line

    (44 reviews)

    I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

    I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

    City Water Filter and Hyperbaric - More water damage

    City Water Filter and Hyperbaric

    (435 reviews)

    Fairgrounds

    I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

    Avoid like recent reviews indicate. Multiple fix appointments cancelled (without notification by…read morethe way), each time someone answers and says "I don't know the calendar says cancelled" "the secretary is not here" or "we will try to get you on the schedule in a few weeks" - close to two months without water now. Coincidence or not, issues began after a routine service was performed for the first time and then impossible to get someone back out for a fix. Communication, system performance, and support are severely lacking. Disappointing. I'll be happy to update this review if communication and professionalism improve.

    Pure Water - Water dripping (leak)

    Pure Water

    (25 reviews)

    I have been coming here for four years. I believe they have changed ownership because I HAVE NEVER…read morereceived the WORST customer service EVER. A tall, bald, light skinned male was not friendly at all! He yelled from outside of the business to my husband and I to move our bottles to the one side. We thought he was a customer for we had never seen him before, we proceeded to fill out four bottles of water and ignored him. He then demanded that we move our bottles to the other side because someone else was coming. We thought that they were all the same so we moved to the right side. In a booming voice he commanded that we move to the other side, "that's alkaline water!" My husband was very upset at the lack of courteous, friendly, and serviceable tone and person he was. (I am very appalled at his behavior, especially because there was an elementary aged child working as the cashier) --talk about illegal child labor. I proceeded to go the child to pay for my bottles with my bag of quarters. (Note: I have always paid with quarters or cash) the child was unsure of the amount of gallons and asked the tall, bald, light skinned male for reassurance. He guided her and said total was "$9.60" As soon as I started taking out my quarters, he loudly demanded I pay with my card because that's too much change and it's a hassle to count every day all the change. I told him, I have always paid with cash and there has never been a problem before. he refused to take my cash, but I continued to count stacks of quarters on the counter. He rebuttled and let me tell you, I got upset. I responded in the same manner he was addressing me (not very nicely)--and I told him, look money is money. He said, oh yeah money is money to some people, but.." I cut him off, "you want my business or not? I can take my business elsewhere." with a smart a** answer he said, "that's your choice." I was appalled! I said, "Fine. I'll write a review. And I'm never coming back again!" He shut up real quick. Accepted my money. gave me my change. My husband and I walked out of there upset. thankfully I have found a new water place right after leaving. So in CONCLUSION: GET RID OF THIS NEW BUSINESS OWNER OR MANAGER OR WHATEVER HE IS. DON'T COME HERE!!!! STAY AWAY!!!

    Terrible ownership. Sits on his lounge chair-hammock & tv full volume very unprofessional. Watched…read moreas take cart to car not offering to help and barks orders if not placed perfectly back in shop. I'm done supporting this business

    Randazzo's Water Conditioning

    Randazzo's Water Conditioning

    (93 reviews)

    Willow Glen

    ***AVIOD*** Worked with Jared on a simple leaking elbow. There was a miscommunication about what…read morewas going to be done. Ended up being charged over $350 per hour for labor. I found multiple cheaper local options I should have went with... I asked to be charged a fair price and was refused. Even after your "explanation" the fact is; even with drive time, you charged over $350 an hour for labor. This rate is absolutely absurd. Like the other negative reviews, WAY inflated charge for the job... This is not underwater welding! Just trying to save people money in the future. For the record, as you brought up, I'm not even the one paying for this. The owner is an 82 year old lady your taking advantage of... absolutely despicable Jared.

    We recently moved into a new home that came with a Randazzo's water softener system. As I began…read moreresearching options for a drinking water solution, I reached out to several water quality providers for quotes. Almost every company I spoke with tried to upsell me--not only on a new under-sink reverse osmosis system, but also on replacing the existing water softener. They all insisted it wasn't working and needed to be replaced. As a last resort, I contacted Jared from Randazzo's (now part of Almaden Valley Plumbing). He immediately offered to hop on a FaceTime call, took a virtual look at our setup, and diagnosed the issue on the spot. It turned out all we needed was to refill the salt in the tank--a $10 fix. Other companies had quoted me thousands for unnecessary replacements. Impressed by Jared's honesty and responsiveness, I asked him about the drinking water systems his company offers. Not only were the prices very reasonable, but there was zero pressure to buy--something I really appreciated. That alone convinced me to move forward with them. From system selection to installation, everything went smoothly. I highly recommend Randazzo's / Almaden Valley Plumbing for any water solution needs. They're honest, dependable, and easy to reach--even after hours via text or call.

    Plumbing Point - waterheaterinstallrepair - Updated May 2026

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