First time ever using our new home warranty, and luckily, they chose Superior Plumbing to come out and clean out a drain in our shower. Andy was super professional, on time, and took time to educate me on the situation. Incredibly grateful for service professionals that see the value in their work, care about their customers (even though I was an "indirect" customer), and want to be helpful. If you can ask for Andy, he's your man 100%. read more

Superior Plumbing - Plumbing Near Me - San Jose, California

Had a garbage disposal installed for $700.00. Way over priced for installation. Service technician Jovarre was good guy. Never again. Took advantage of a senior. read more

Thank you, Dylan and Mike for helping me replace the overflow cover in the bath tub. The screw in the old cover rusted out and broke with a piece still left in the plastic attachment. Dylan and Mike were able to get the rusted screw fragment out so it can be replaced. If it were not possible, the whole assembly would need to have been replaced which would have involved opening the ceiling from the garage. So thank you Dylan and Mike from Superior Plumbing for doing a great job and saving me a lot of money and time! read more

Superior Plumbing - New bathtub overflow cover - Plumbing Near Me - San Jose, California

Toilet needed a new wax seal and the shutoff valve was leaking. Called Superior and had prompt and very competent service from the plumber. Received a 10% discount. ​I cannot evaluate whether the price was high or not. Job took about an hour abd a quarter. I would use them again. read more

SCAM SCAM SCAM!!! Do not use them!!! We called to get a quote and told them that the issue was under the house. They told us it would be $60 for the inspection and quote. When the tech arrived they said it would be $300 to crawl under the house. THEY KNEW WHERE THE ISSUE WAS BEFORE COMING AND YET THEY NEVER TOLD US IT WOULD BE $300! They wanted to make a quick buck by just coming out and charging $60. read more

Dillon is a great and knowledgeable plumber. He thoroughly explained the condition of my water heater and the steps he was taking when flushing/draining it. read more

Superior plumbing was our savior. Our downstairs toilet backed up and overflowed on a Saturday. I called numerous plumbers but could not get anyone to come to our house. Superior plumbers was able to send a technician quickly. Andy was professional and great. He unclogged our blockage and explained exactly what he was doing. Pricing was fair and straight forward. Would definitely use them again! read more

We've now used Superior Plumbing three times. Once for an easy job - (rooting out a toilet clog), once for a medium job (installing a washlet - plumbing and electrical), and once for a big job (replacing rotted-out cast iron waste pipe with ABS). They come when they say they will. They do what they say they'll do and they do it well. They stick to their estimate. They clean up any mess before they leave. And they follow up promptly to resolve any problems. They are our plumber of choice going forward, and we recommend them highly. read more

Superior Plumbing went above and beyond. Erasmos came and did the estimate, was professional and explained our options and everything. Jermaine came out to do the work - this included several items including a shower head replacement. The showerhead fell off the next day due to faulty product, NOT installation. Jermaine came out the next day with a new shower head and replaced free of charge. He took the old showerhead away, and when he realized we were planning to return, he came by the following day to bring it back. This extra level of service and attention to detail is why we will be using them again. Thank you! read more

Always on time when you need them with quality service coupled with friendly attitude

So happy that Superior Plumbing could come out the day before Christmas Eve to clear my kitchen drain! It saved my Christmas dinner. Really great service from Ray to clear the drain within 20 minutes. I have also had great service from Andy at Superior Plumbing. I highly recommend this company. read more

Great service! Andy of Superior Plumbing responded to our call for a backyard water leak problem two weeks ago. He came in on the same day that I called. He found out an underground sprinkler pipe was leaking. The shut-off valve was turned off and the problem went away. Since it's a non-used pipeline, we left it there and did not get it repaired. Andy didn't charge us a penny. What a nice service they offered. Will definitely call Superior again for any plumbing issues in the future. read more

I called a couple of couple of plumbing companies to get an estimate for Hydro-Jetting and found Superior plumbing to be the most professional. Some companies wanted to charge me for an estimate. I called superior and I think the owner answered me and within a couple of hours, he sent Ryan one of his crew member to check the place and give me an estimate... they were by far the most competitive. Ryan was professional. highly recommend read more

Superior Plumbing - Plumbing Near Me - San Jose, California

Keno was here early and replaced our leaking toilet - FANTASTIC job, would recommend them again in a heartbeat. Thanks Chuck read more

My clogged bathtub drain was unclogged within minutes thanks to Alex Senegal! I also appreciated his professionalism, courtesy, and sense of humor. I'll be calling him again if we have any other plumbing issues. Thank you Alex and Superior Plumbing! read more

Awesome! Andy was great and worked hard to solve the problem. Would recommend them again. read more

Had them replace water heater in 2019, Looks like the glue on the fumes exhaust PVC did not hold, pipe was too short for new heater and the Pipe came off sometime after installation. Since the place is rented and the heater is in balcony, we did not notice the issue till 2022. called Superior and they sent someone to fix. They acknowledge the initial job was not done correctly, they should have replaced the PVC. in first place. They replace the exhaust pipe without any hassle and I never saw the bill for fixing the mistake. Good customer service = repeat business Cheers G read more

I am very impressed with Superior Plumbing and specially how they handled my projects. Kudos to Andy who kept me updated and did an excellent job with replacing complete sewer line from the house to the city line. If you have project like this where old sewer line is bad or damaged due to tree roots than don't go anywhere else. Go to Andy at superior. read more

Came through our home warranty to fix some minor leaks in kitchen. On the way out, plumber checked main line pressure and said it was way too high and that the regulator must be broken. Ok, so home warranty covers that, right? Wrong...Start of the nightmare. As plumber is working to replace main line (no water supply to the house but should be a quick fix), the guy cracks the pipe below so he ends up having to dig 3 plus ft near foundation. Surprise #1: home warranty doesn't cover excavation...but shouldn't the plumbing company cover this since they cracked the pipe which required them to excavate in the first place?? Finally after two days with no water, pressure regulator is replaced. The next morning the irrigation system starts spraying/leaking from a back flow preventer. We call superior plumbing are we're told this is not related, hahahahhahaha!!!! What a coincidence - 9 months in the home without any issues, and the day after they finish working on the main line issue/excavation extravaganza, we have another plumbing issue in the same location. But the worst part besides costing us $1200 and our home warranty about the same amount? The fact that they insisted the irrigation system was faulty, when the real issue was that they did a messy job and didn't flush out the main line system, causing debris to get caught into and break the seal of the back flow preventer. They replaced the old leaking back flow preventer and charged us a ton. Then 1 week later, when the same exact thing happened again (another leak just like what happened with the old valve), it was miraculously fixed by simply removing a tiny pebble that was breaking the seal. One of their own guys found this to be the "true" cause. In other words, it was a 5 minute fix; not another $1,000+ job if they actually knew what to check. Since they never properly flushed the lines, I've fixed it myself two more times in the last 4 months by removing small debris that was caused by their messy work done on the initial main line. These are the facts. Just make sure you educate yourself before these guys come by, cause you may end up costing yourself a lot more than is necessary. read more

Superior Plumbing - Caused by this horrible company. - Plumbing Near Me - San Jose, California

Just wanted to update this situation. There wound up being an issue with the main sewer line, and I had Superior Plumbing replace it in December 2020. I'm glad I did that. It was expensive, but that's just part of the costs in owning a house. The company did a great job and was in constant communication with me when needed. I would definitely go back again for any plumbing issues that come up in the future and highly suggest the company. They really do have great customer service which was appreciated by me. read more

***** Five star service by Adrian Gonzalez of Superior Plumbing. His accurate diagnostics save me lots of money. His office called to say they were on there way and he showed up on time. He did a great job on the replacement of "a" temporary leak fix with copper pipe. He is professional and knows his business. When he left he cleaned up the access and all the debris the first "plumber" left under the house. Adrian G. is a poliote Gentleman I would have come back to do any work at my home. Kudo's to Superior Plumbing read more

Christian was our technician. He came to our house TWICE. We asked him to submit to our insurance company for the drain pipe and other leaks we were having. Instead he didn't send them anything and asked them to bill us $1040 for him to do the work. We also have a broken soap dispenser which he was unable to fix and told us he would order us a new one since it was covered by our insurance. He never did that either. Total waste of time. I would suggest you find a better, reliable Plummer who doesn't rip you off. read more

Definitely zero stars for this company especially van #10. Has no common sense or common courtesy. Would not recommend him to friends or family. read more

Andy from Superior Plumbing delivered service to us that was, well, superior! Courteous, professional, timely and at a cost that was highly competitive with other quotes we received. After completing the work done in our upstairs bathroom, Andy cleaned up the tub, set the temperature just right to ensure our small kids wouldn't burn themselves when they turned on the hot water and - because I'm currently on crutches and unable to head upstairs easily - took photos of all the work done to show me, without me having to ask. I highly recommend Superior Plumbing! read more

Very quick response to my call. Installed a new water tank and heater within 12 hours. Very professional and local to where i live. I'll use them first choice from here on. read more

Christian and his partners came in with the leak detecting equipment, and narrow in on my slab leak. They tried very hard to avoid opening up my floor, and eventually the effort paid off by accessing the leak spot from outside of my house and fixed it. Their patience and professionalism are top notch! read more

Face it, there's nothing sexy about plumbing, but when you need a plumber you want the very best. Superior Plumbing won't disappoint. So the next time your toilet springs a leak, the drain in the bathtub backs up or the sink is acting a "little funny", don't waste your time and energy ignoring the problem (and hoping that it'll go away; it won't!!), or trying to "fix" it yourself (buying yourself more problems no doubt!!), run to the phone and call Superior. If your technician is anywhere, even half as good as Christian who took care of my situation, you'll begin to relax your shoulders, breath again, maybe be able to go on with the rest of your day as planned. That's all there is to it. Call Superior Plumbing. read more

These guys are AMAZING! Ask for Andy & Ryan. We had a leak and these guys came out ASAP to fix it. They are extremely knowledgeable, do fantastic work, and very professional. Hands down, they are the best and are our go-to for all our plumbing needs. read more

My "Amazon Services Plumber" declined the faucet install because it was welded in at the factory LOL. I called the nearest plumber to my location with a five star review rating. They are very responsive in calling back after hours. I requested a plumber with a lot of patience because two plumbers had already started working on the bathroom faucet install in an older home. Nick sent out Andy and he was familiar with replacing this type of faucet and had done one recently. I paid a lot more than the fixed low price from home depot or Amazon yet sometimes you get what you pay for and this time I was rewarded with a faucet that works and hot water finally after years of it being broken with no parts easily available. Highly recommended because of my great experience with Nick in the office and Andy in the field who is a super efficient, nice, patient, clean, professional, and a very well trained plumber. I called them to do more work... read more

They accidentally cut our wire for irrigation when fix the water leak, we asked them to come back and fix that but they said they don't know how to fix. Then we paid another $70 to a gardener for that. read more

Mike worked hard to get me hot water back in the house. Now i can take a shower without pans of hot water on the floor of the shower stall. Thanks for that. It was going to be a two day thing but he fully replaced the hot water heater, all in the same day. ( The old one was "blurp-burbling" with clogged pipes. ) Mike worked hard and was fun to talk to. It turned from trouble to a happy day. read more

Superior Plumbing - Mike from Superior Plumbing. - Plumbing Near Me - San Jose, California

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HOME WARRANTY CUSTOMERS AVOID SUPERIOR PLUMBING My water heater needs to be replaced and Superior Plumbing was contracted through my home warranty service. They came in on Monday and confirmed it needed to be replaced. The plumber wrote down a thorough estimate breaking down the costs. He also contacted my home warranty service to confirm what is covered. The number that both the warranty and Superior Plumbing came up was with $285 I have to pay out of pocket. I agreed and signed the contract. They said they would order my water heater because they didn't have it in stock. Three days later I'm still without hot water so I contact Superior Plumbing. The person on the phone said your water heater is ready and the plumber will contact you. The plumber contacted me and said apparently there was a "mistake" in the original quote. He said that my out pocket cost was now $1025. The only explanation for a price difference that large is the boss at Superior Plumbing trying to pile bs charges after the fact thinking my warranty would pay for it anyways. Superior Plumbing are CROOKS. Never trust a company who will refuse to honor their word. The right thing to do is to honor the original agreement even if it might affect your bottom line. BEWARE THESE ARE NOT HONEST PEOPLE. read more

I can't believe these crooks have more than 1 star. I had a leak in my kitchen and called superior plumbing. They had great reviews but I couldn't believe it. They charged me a massage amount of money and didn't fix the issue. When I called to get them to come back they told me they would charge to fix their mistake. This was an easy fix and the have seriously ruined our plumbing. I'm exhausted by their customer service and each time I call I have to explain this over and over again. Tip: DO NOT USE THEM! read more

Superior was assigned by my home warranty company (AHS). Ryan was sent out on Monday to asses the situation, a broken water heater. I can not say enough great things about Ryan and Superior. The water heater was ordered same day, Friday, and installed by Ryan in several hours on Tuesday. It would have been installed Monday had it not been for the poor service from Home Depot distribution center that AHS used to get the new water heater. Ryan is a very hard worker, professional, curteous, and communicated with us very well. If we ever need any more plumbing work done I hope AHS assigns them to us. I would hire them again read more

Just found out that the main line to our house is cracked right where they did work... Explains the $800 water bill...right with the shoddy work done that is now costed us over $2,000 and counting. San Jose Water Company on their way out to shut off the line from the street so the house doesn't flood. again we'll have to go likely the whole day without water, re-dig and re-do the work they did wrong in the first place after causing the entire mess (when nothing was wrong in the first place) I would ask them to make it right but after all the $ and headache with Inferior Plumbing, I rather just pay out of pocket to a company that will actually fix issues they cause. read more

Arasmo and team never let me down during our remodel plus they actually live up to their names! We had a horrible experience with our original plummer. I called Superior and it was such a great experience and team - they really saved our house and did it with class. Every time I scheduled an appointment they were on time. Every time I had an inspection they passed it. Every time I called, they responded quickly. Every time something difficult came up, they solved it. Hire these guys. read more

Alex was awesome! He knew exactly how to diagnose the problem and find soultions for it. He was very professional and maintained time!

They were very prompt and professional; however their estimate was $254 for a partially clogged tub. The other plumber Bay Rooter and Plumbing fixed the problem for $125. read more

Good efficient folks. Gave us an appointment for a time / day and showed up exactly on time. We received a text message in the morning on the day of the arrival and one more after the service. Looks like a professional unit. Courteous guy, covered his shoes before he entered the house... and did his job well. read more

Good prompt service. Got the job done pretty fast. I called the day before and left a message. For some reason. I body called so I called around noon for my Clogged sync and technician came out within 3 hours. Brought all equipment perfect for commercial building and got it done. Overall satisfied on quality speed and price. read more