Jovan Brown was absolutely AMAZING!…read more She went above and beyond to help me with my storage situation at Secure Space. She didn't just do the bare minimum--she genuinely took the time to listen, help me make calls, follow up, and do everything she could to make sure my belongings were taken care of and that I was okay. Her kindness, patience, professionalism, and willingness to help truly meant so much to me. In a stressful situation, having someone like Jovan who actually cares and is willing to go the extra mile makes ALL the difference. Secure Space is very lucky to have someone like her on their team. Jovan, thank you so much for everything you did for me. You were truly a blessing!

I love this location. I've been a patron for 2 years now. I think beyond the excellent location,…read moreample space, clean & secure facilities, the staff are wonderful; they're friendly, helpful, & readily available. Occasionally someone from another store will be filling in & everyone I've interacted w/ has been great, thus far. I mostly deal w/ Erika & Richard--they're both 5 start humans & I'm grateful they're who I get to interact w/ whenever calling or stopping into the office. I think the app is great for easy access & appreciate the carts available for use in each building. I will continue to happily be a patron of this facility while it stays friendly, clean, & secure. Thank you for all that you do!

We had an amazing experience with Jessica , Michelle, Tony and Varon! They answered all our…read morequestions and concerns and made us feel amazing with our decision with South Bay Storage. The facility looks really clean and very secure. They have amazing deals and very good prices! You guys all deserve a raise :)

Rental unit storage at South Bay Storage Center…read more Family owned Business Pros- rental fees DO NOT increase yearly- your initial contract terms is your rental monthly price. I moved to this storage from another company due to rental fees increasing quarterly. Southbay storage is CLEAN, has elevators, and carts to use. I used the service for a few years without any incident and would use them again. My valuables were safe and protected. If your in need of a storage with reliable pricing and a safe place to store your valuables give them a call

Great Hospitality & Service. Couldn't ask for better…read more Definitely A SAFE &CLEAN Facility !! LOVE IT

It's a great safe place to keep your valuable vehicles. Doing construction on the house and so many…read morepeople coming and going with the contractors and workers. It was peace of mind, taking all my tools and car parts and storing them not worried about anything walking away because everything I care about is locked up safe and sound. This place is a fortress and has lots of security and the gentleman running the place now is there all the time. I feel the price is reasonable for the peace of mind. I may continue to keep the unit after I finish construction just because I enjoy getting my bikes and going for a ride, do you feel like Jay Leno pulling out of this place when you get your vehicles. I have about five vintage bikes that I enjoy riding periodically when the weathers nice and this place makes it all possible and no more rust.

Great service! The friendly lady at the front desk goes the extra mile to make sure you get the…read morebest space and the best deal. The units are spacious and easily accessible.

So far so good. Employees were professional and the place is clean. I tried a couple of different…read moreplaces and they left much to be desired as far as cleanliness and security. It's a little pricey but who cares if your things are not being touched by outside hands. Only thing I would recommend is that Google Maps changes where they are located because although the address was correct, it tried to send me out to Pasadena.

For some reason im paying $80 more on my storage. NO notifications of any kind. I liooked to see…read morethis bill and the price went up without me not hearing about it. It went from $253 to $330.

This was a different storage company before. It has new…read moremanagement and the experience has greatly changed. They do occasional rate increases without any property improvement. Asphalt is cracked, parking lot is small, unit doors and hallways are super dirty. Considering the high cost a little higher service is expected and sadly that was not delivered in my time renting here. Expected more from my time here and they are a bit misleading with their lease and rules as I've learned from my experience

The employees of this facility are great and outstanding people…read more But who ever owns the property itself has some upgrades to do as their security is very low . I would consider a different storage facility if you're looking into this place. Very unsanitary also I had rats in my unit I have since then moved out of the storage facility and into another. They also have constant break-ins. It seems to be a pattern. During the time of my move out at this facility, three other people have been broken into and had their items stolen. Not to mention they constantly raise the prices. I really don't understand how this places has so many good reviews. Do yourself the favor and save the trouble that I went through with this place the owner should be ashamed.

Not so secure. All the security features this facility has to access the property and still my unit…read morelock was broken and my belongings were stolen. Definitely would not recommend this place for the price they charge each month for their units just to have it vandalized and burglarized

Skip it. Bait and switch. Reserved a unit with specific dimensions. First couldn't find my…read morereservation. Had to show him the email. Couldn't find my info because supposedly my name was reversed. Pretty sure I know how to type in the order of my damn name. Then the guy (Don't know his name. Has a mohawk and tat on the right arm) proceeded to show me a more expensive unit and not the units matching what I reserved. How do I know? He asked me the upselling questions and never showed me the reserved unit and said none of them were available to show until the day of the move-in? Then why have me reserve? Do you think I'm dumb enough to rent a unit I've never seen? They have 2 dollies for the entire building btw. Then he was performing some speech, pumping up the storage building like a sales pitch he just learned in his Management 101 Class. Cut the bullshit. And show me the unit I reserved. I finally had to share with him I've rented for a decade at all different types of storage companies so I already have experience of what makes a good or bad storage company. This guy either needs more training or put in another role. He wasn't receptive to being challenged with feedback. The whole fake salesman persona was offputting. Come to find out this is new management which they should have been upfront about. They've only been here a month. You can tell if you ever have issues with this storage location that they're going to have every excuse. Bottom line is if I reserve a unit online, I expect to be shown a unit that matches that criteria. What a waste of time. And please don't tell me to email your generic customer service email regarding this situation which will most likely go nowhere. But at least, I can warn people to not rent here.

Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

Very friendly staff and easy to get signed up. Christian and Stephanie were super friendly.read more

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

This place is clean, convenient, and the staff is helpful and always friendly…read more Incentives: - Move in special: the amazing rate got me there, - Ease of move in: complimentary access to a moving truck upon move in - Accommodating: Everything you need to move in and out with ease is readily available and well priced. The staff always went above and beyond to ensure a smooth experience. Draw backs: - Monthly price: The standard rental rate for storage is slightly above average. - Accessible hours: you can only access the unit during standard business hours M-S, which led me to feel like I was racing the clock to get in and out. But I still give 5 stars and would recommend this place to anyone in the future.

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.