We rented two units here to store a truck and a specialized trailer used for wildfire response. We…read morechose this facility because it was marketed as secure. At some point over the last couple of months, someone was able to access the property and steal our truck and trailer, undetected. Both were eventually recovered by police, but the trailer was completely ransacked. Everything of value was taken, including the generator. The equipment they couldn't remove was destroyed in the process. What's just as concerning is what happened after. When we asked for access to the security footage, we were told we would need a court order to see it. No cooperation, no urgency, not even a "I'm sorry this happened to you". Just a wall of defensiveness. They keep calling to cancel our spaces. They just want us gone so they can pretend they don't have a serious problem at the core of their business. It's not secure! While filing the police report, the officer told us this storage facility is notorious for theft. If you're storing anything you actually care about, I would seriously think twice.

First they increased my rate by close to 40% after 3 months of being a customer. From $232 to $301…read more Then they sent an email stating that they never received my insurance paperwork and would be assessing another fee even after i proved the insurance paperwork and they sent me a confirmation email. Buyer beware.

We had an amazing experience with Jessica , Michelle, Tony and Varon! They answered all our…read morequestions and concerns and made us feel amazing with our decision with South Bay Storage. The facility looks really clean and very secure. They have amazing deals and very good prices! You guys all deserve a raise :)

Rental unit storage at South Bay Storage Center…read more Family owned Business Pros- rental fees DO NOT increase yearly- your initial contract terms is your rental monthly price. I moved to this storage from another company due to rental fees increasing quarterly. Southbay storage is CLEAN, has elevators, and carts to use. I used the service for a few years without any incident and would use them again. My valuables were safe and protected. If your in need of a storage with reliable pricing and a safe place to store your valuables give them a call

Great service! The friendly lady at the front desk goes the extra mile to make sure you get the…read morebest space and the best deal. The units are spacious and easily accessible.

This storage facility is by far the best around. Monica at the front desk is super helpful with all…read moremy storage needs. She goes above and beyond for her customers. I absolutely recommend InStorage for its cleanliness, friendly staff, and the all around value for your money. The price is usually cheaper than surrounding facilities.

Person I dealt with on the phone was very nice. They are completely full to capacity but post…read moreavailable units as they become available. Really cool building $100 per month for their storage unit with convenient service elevator . I was really happy she took my number and told me she would call me when they had a unit available.

Awful experience. Rude people. I walked in and within 30 seconds I was so offended by the manager…read moreon duty that I decided I would look elsewhere. Do not waste your time here.

This was a different storage company before. It has new…read moremanagement and the experience has greatly changed. They do occasional rate increases without any property improvement. Asphalt is cracked, parking lot is small, unit doors and hallways are super dirty. Considering the high cost a little higher service is expected and sadly that was not delivered in my time renting here. Expected more from my time here and they are a bit misleading with their lease and rules as I've learned from my experience

I didn't write my review at the start because I wanted to see how things would turn out, but US…read moreStorage Centers really has impressed me. Joan was the gentleman that helped me out in the beginning, and he was excellent with explaining the breakdown of the price , and gave me a space that's really close to the elevator. On top of that, the facility is clean. Continue doing a fantastic job!

Richard is a great has great customer service rep he assisted me with my first unit and we moved to…read moreanother unit and he also assisted me with that he is great. I love extra space storage. Off of Gaffey st

Not so secure. All the security features this facility has to access the property and still my unit…read morelock was broken and my belongings were stolen. Definitely would not recommend this place for the price they charge each month for their units just to have it vandalized and burglarized

Friendly staff. Clean facilities…read more Everything is newly built and in excellent working condition. Security is very good

This storage place is the worst they advertise low storage rates to lure you in. They gave me half…read moreoff my first month and then my rent went to regular price fine yes I agree to that sounds good. A few months later I get on disability due to a slip and fall. Me being a good customer trying to hold my end of the deal up. I send my boyfriend over there to make a payment for me because I had not received my disability check. He does so next month comes and he comes to my house and says hey your storage place charged me $257. I said what no way why you paid it last month right? Yes I did. He says well what did they charge you $129 ok let me call and see what the problem is I call over there. Low and behold the woman was extremely rude yelling in my ear, sir. You gotta put your pin code in. I said go ahead and finish up that customer. I'll call back. She says no no I'm done helping him she continue to scream to him from the telephone in my ear and then when I says OK are you sure you don't want me to call back no ma'am give me your unit number. I said I don't have my unit number. I don't even know what it is to be honest with you. I just put my stuff in there and I don't even go there often. OK give me your name. Can you break it down to me and let me know why the storage unit went from 129 to 257 and how come nobody called me and let me know. And why did you go ahead and charge his card again that was really embarrassing for me. I just asked him to do it that one time until my check came, and then they were taking it out again without even asking I was so embarrassed and then to be doubled in price. I freaked out. I said oh shit what the hell why would it go up that much? She said ma'am we sent you an email stating the prices were gonna be raised I said the prices we're gonna be raised and doubled and I said I don't have access to my email man can you send me something along the lines of a text or in the mail? Oh no, that will cost three dollars extra. Well You don't have a problem sending me it if I am a little late. If the payment does not come out of my account that same day, they text you three or four times that day and the next day no five day grace period. No nothing they bug you till they get the damn payment, that's why I sent him the first time their money hungry they bug you on the day. Your payment is due if your payment does not come out of your account automatically and then they double your rent with just a freaking email and then the lady says oh no no no I'm not gonna listen to this and then hangs up on me girl I just listen to you yelling in my ear for two minutes to another customer that's not professional. I offered to hang up and call back so you could finish helping the man and then you wanna get on me cause I'm freaking out saying oh shit what the hell you tell me somebody on disability how they can just have their whole life in a storage unit and then just get an email saying that your rents getting doubled. How in the heck am I supposed to go over there? Get my stuff out with a broken back and now move it to a new place. I can't afford to pay movers to do that for me now I am stuck paying this payment I will never ever ever ever ever ever. Use them again. Refer anybody to them or go back to them again it is the worst experience I have ever had in my life.

Stephanie was a great help in helping me select the perfect unit for my storage needs.read more

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

Very bad experience. They have these weird rules. And times of operation. Bad customer service will…read morenot recommend to no one.

Parking garage was perfect since it was just across the way from the comedy place I was attending…read more It's in a very busy area. You can't beat the price at $7 all day. I felt that the garage is kind of sketchy and it's probably just me, but it was dark even though it was in the afternoon and it just didn't seem clean. The attendant at the booth was very kind and helpful after the comedy show, thankfully I had some friends that parked in the same garage, but they were on a different floor. Since it was dark, it seemed even more uncomfortable to walk by myself, but I park here again maybe I would be better if I was with my husband I like that this parking garage is close to a lot of the restaurants and the convention center I only give it three stars because I feel like it could be cleaned and maybe more well lit.

On 12/29/2025 I parked on Mission Inn Ave., Riverside. I paid Parking Concepts Inc. using their…read moremeter QR code. I received a citation, I submitted my proof of payment online on their website and I was told that my proof of payment was invalid even though the payment was processed through Parking Concepts Inc. on my bank statement and it would show on their own system too. What kind of company can deny a bank statement with their name on my bank statement? I mailed a certified letter and a copy of my bank statement and I received a reply that said that my time limit expired for an appeal, lol. I paid, why do I need to appeal? I was told that if I don't pay the $101.00 citation fee that my DMV registration can be flagged, or my credit report can be affected with a collection or my franchise tax board refund can be intercepted. I'm positive that I am not the only person who is being bullied into paying a ransom for my good credit standing.