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Security Mini Storage

5.0 (3 reviews)

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Public Storage

Public Storage

(102 reviews)

This company couldn't care less about offing a simple cart to assist moving items. Office people…read moredon't care either. Pay thousands to store stuff during hard times now extra hundreds for moves to walk down long halls with just few boxes on THEIR dolly's. There door is busted also so walk around that too.

RENTER BEWARE OF CRAZY RATE INCREASES AND MOVE OUT POLICY!…read more At first I was happy with the ease of move in and cleanliness of the facility but that all changed when it was time to move out due to substantial price increase after only 3 months. I rented mid month and paid a prorated fee plus an admin fee and renters insurance. After 3 months they sent me a notice that my rent would be increased by $50 the following month. I moved my belongings out and contacted the facility saying that it was clean and empty. I just needed to remove the locks. Unknowingly, I had to use the access code to remove the locks and I did that on the first day of the month and received a closing bill for the entire month because I accessed the unit. They said they don't prorate the month and I'd be responsible for the entire month even though I wasn't there and they rented it to someone else. I tried contacting management and they refused to remove the charge. I tried to fight it and they sent me to collections. I feel the $50 increase per month after just 3 months on a $172 unit was unreasonable AND their "policy" of no prorating when you move out only when you move in is not in the customer's best interest only a way for the corporation to gouge their customers for more money. They turned around and rented the unit charging the new customer for the same month that I was responsible to pay. Very unhappy customer

StorQuest Self Storage

StorQuest Self Storage

(14 reviews)

I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

Worst storage unit ever. I've been using this storage for 3 years. I have always been able to come…read morein at 6 am-9pm Including all major holidays as is stated on the card I was given as I got my storage unit. Around last month while I was in my storage unit I was leaving around 6:30 and I got locked in. I didn't know why I was locked in and I had to wait for 30 minutes for a kind gentleman to help me get out of my storage unit. Multiple times after that, I went back and tried my code but it didn't work, and there wasn't anyone in the office. So I tried to call customer service. Unsurprisingly no one answered. I called again a few days later and no one answered again. Then I called another day and finally someone picked up the phone. They spoke to me and told me that I have to have autopay enrolled to get "extended hours." That's the first time I've ever heard about this in the 3 years I've been using this storage unit. I had to find out after being locked in the storage. Then she proceeds to tell me that she will give me back my hours. So today, I went to my storage unit and I put my stuff in, and my boyfriend unfortunately left his phone in there, so we went back to get his phone at 6:10 pm, but guess what. We weren't able to go in. So I called and asked why my hours were still not back and if they could fix it but they said that they could not. So now my boyfriend doesn't have his phone and can't go to work tomorrow cause he needs to go during the "regular hours." Also they upped the price of my unit to 185 dollars a month for a tiny 5 by 5 unit.

Security Mini Storage - selfstorage - Updated May 2026

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