The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

I do enjoy the big five Brandon feel like they are a very consistent well ran organization, each…read morelocation being pretty there a cookie-cutter to the others. This site is no different offering the same great pricing and inventory as the others that I've been to. The staff is super friendly, professional and knowledgeable as well. One of the things I really enjoy about big five is the incredible sales they put on on a very regular basis. I typically will purchase a pocket knife of some sort for my father for birthdays, Christmas, Father's Day and any other time that there's a gift in need. He's a very outdoorsy kind of guy and has a tendency to lose his pocket knives so it's good to know that I can get him a quality replacement at a very reasonable price pretty much any week of the year.

No problems with this place. But multiple people have been waiting and on a Monday it says 9…read more Called and they say they open at 10.

This is a cool store. It's in the "old mill District" of Bend, and when you see the building, you…read morecan see why they call it that. It's a great store, two stories, with lots of goods. Clothes, shoes, outdoor gear, hiking gear, freeze dried backpacking food, energy bars, if you are looking for something for the outdoors, you will find it here. I bought a bicycle sometime back at REI, and it did me very very well. I'm on a "road trip", so I didn't buy anything today. Prices are definitely on the higher end, but hey, you get what you pay for. If you are an REI member, you get offers, and discounts throughout the year, and a rebate in the form of a gift card based on the amount that you spend every year. Not a bad deal. I really enjoyed the store. Thanks.

Beware unmarked tariff price hikes when buying goods! The price you pay is NOT the price on the…read moreitem. I recently purchased a new climbing harness at this location. The rack was a little disorganized and I found a harness I liked and checked the price on the box: $94. When I left the store, I noticed I paid $104 for the item! I returned to the store and did a price check and was told by the clerk this was a tariff price increase and they never bothered to update the sticker on the item. They claimed they had the correct price on the shelf, not the item. (Due to the disorganization of the shelf, it was hard to tell which item was which and I went with the price on the box.) Please consider updating signage to warn of tariff price hikes or something to better manage customer expectations and avoid wasting time.

We walked in off the street and were immediately helped. We were looking to rent two hard tail…read morebikes and take them to close by Phils Trail. The staff were so helpful in making sure we knew where to go and what trails would be best for our level of biking. We had the best time. Prices were also very good compared to other places that we called! Would return here in a heartbeat and hope I get the chance to!

Thoughtful and honest team. My most recent visit was for a Mountain Bike tune up and I was…read moreexpecting to need to update a few parts of the bike but instead of trying to upsell me they reviewed the bike and really all I needed was some fresh oil and a good wash. They also gave me a few things to keep an eye on for next season. Super knowledgeable team. I've also visited for bootfitting and other random needs and always am met with a team member who is helpful and not pushy.

Just want to give a shout out to Cami who helped me today. I had a return that was purchased…read moreonline with a friends and family discount. She was so kind and helpful. Wonderful customer service!!!

I am a big fan of the Columbia sportswear line of products and you appreciate the various retail…read moreoutlets that they operate. This brand offers a very high level of consistency as well as customer service. Top quality products at a reasonable price point so to speak, service to buy typically outstanding group of employees. Having been a regular shopper at the location in Sellwood, I was a little concerned I would lose some of that service that I've been accustomed to at the show and location however my fears are put to rest easily on my first visit to the Bend location. My first experience was with one of the management team - Brody - and I cannot day enough great things about my interactions with him. My family and I will be back!

The young lady who helped us this past week-end was so helpful. Jane ?? , my wife and I believe her…read morename is, Was never in a hurry , the whole time we were there. I bought 2 pairs of shoes of the same make and model. I am an Assistant Track and Field coach for Roseburg High ie High Jump lead coach. As well as a USATF High Jump Official out of U/O officials staff. Thank you

There's nothing like a fresh pair of all white Nike's straight out to the box!…read more Thank you to the staff at the Nike Factory Store-Bend. I appreciate the hard work, and high octane energy. Everyone here treated me like a king. The level of professionalism, friendliness, and kind gesture was unmatched. Flying around the country is a rewarding experience. My time in Bend was incredible, especially when I visited the Nike Store. No tax! Wait, what? No taxes on sneakers. Give me a few pairs haha :). If you're in the area, I highly recommend you make a stop here for an hour and carefully take time to walk the store. The sneaker selection here was unlike any other Nike store I visited outside the Seattle location. I was in awe during my time in-store. Next time I'm in the area, I'll make sure to stop by and say, "hello." 2025 & beyond.

I've been using this Fred Meyer's for years. Every time I need to go to the customer service desk I…read moreusually get this particular associate that has never been particularly good at customer service. I've always thought that maybe she was having a bad day and always try to approach her in a friendly manner.I work in customer service and know that it is difficult to continually answer questions and handle people that are difficult. But it doesn't matter, she's always salty and a couple of weeks ago she was the worst. Admittedly, they do have a few people that are always helpful. But with their issues with the app lately, im going to try to find other places to go as often as I can.

I went into this Fred Meyer to check to see if some merchandise was on the shelf from my family…read morebusiness and was happy with the variety and selection of their merchandise. I thought that the store was cut up into too many areas that some stuff was redundant. The store is huge so it is easy to spend a lot of time and money here. There has to be something for everyone from groceries to sporting goods

Knowledgeable staff, friendly and truly interested in helping you find what you need without…read morepushing sales on you or upselling.

This store has a real neighborhood/local vibe. Staff spends time with the customers. Mechanics…read morewilling to discuss options, very helpful. Good selection of bikes and all things related to bikes. Good info on local trails. If I was a full time Bend resident this would be my go to shop.

Every year we do a long weekend trip to ski Mt Bachelor and this year I wanted to demo some new ski…read moreoptions. This also meant I didn't have to pack a bunch of extra gear. I turned to the good folks at Skjersaa's to outfit me in some new skis. I reserved online for $50/day since I brought my own boots. They add-on poles for free and were great to consult on what might improve my skiing experience I ended up on a pair of Head all mountain skis that performed nicely in all conditions from crusty mornings, to bumps to soft spring snow. They offered as many tryouts as I wanted in the time I was there which although impractical, sounded nice should I want more options. They were quick to get me setup. Doors were open at 8am and I felt well cared for while I was there. It's a great full-service bike and ski shop and it's been a local staple for years. All the things should you travel and forget gear and likely a great spot for locals to get great quality gear and repairs near the entrance to the mountain.

Beautiful tune on my board!! Super friendly staff. The cutest shop dogs!! Nice selection for…read morerentals.