Just want to give a shout out to Cami who helped me today. I had a return that was purchased…read moreonline with a friends and family discount. She was so kind and helpful. Wonderful customer service!!!

I am a big fan of the Columbia sportswear line of products and you appreciate the various retail…read moreoutlets that they operate. This brand offers a very high level of consistency as well as customer service. Top quality products at a reasonable price point so to speak, service to buy typically outstanding group of employees. Having been a regular shopper at the location in Sellwood, I was a little concerned I would lose some of that service that I've been accustomed to at the show and location however my fears are put to rest easily on my first visit to the Bend location. My first experience was with one of the management team - Brody - and I cannot day enough great things about my interactions with him. My family and I will be back!

The purchasing process was fine other than as I was checking out the cashier said if the fall apart…read morein the first three months, then I should bring them back. Lo and behold she was correct. The right boot started falling apart in no time. I returned in the fourth month for them to only tell me that they have fired all their old staff and rehired all new employees and that if they were to even consider swapping my faulty boots out they would need the original recipe from the date of purchase and nothing else would suffice. Bear in mind that these are Cody James boots, a Boot Barn special. Now I am in construction but nothing that would heavily damage my shoes, the last pair I had, of a different better brand, lasted me over two years. I've grown up going here but this is the last time I'll be visiting them for anything.

SOME PEOPLE WILL DO ANYTHING FOR A DOLLAR, AND THESE PEOPLE ARE NO EXCEPTION! THEY WILL LIE TO YOUR…read moreFACE OVER CONDUCTING BUSINESS WITH INTEGRITY. I am incredibly upset with the lying little you know what - who called herself "Bianca." I wanted my partners money reimbursed to his card for clothing that I received as a bday gift. Upon the request of an employee, I put the receipt on the counter with the items i was to return while i tried on clothes to see about doing an exchange. Nothing really fit me right, and because I didnt have my partners card which he used to make the purchase, "Bianca" couldn't do the return. I asked for my receipt back, and was told it was "lost, but when i came back in with the card they would still honor the reimbursement...they could look up the purchase with the card he used." It was their fault that the receipt was lost. I was skeptical, and asked for her name in case there was a problem... and of course, IT WAS. So when the return was attempted again by my husband, the manager/owner wouldn't honor "Biancas" words. She claimed nobody named bianca worked there, and when she looked up my husbands name in the system the items were never logged with the purchase. For this being our first experience as customers, i am shocked by the lies, and the attitudes. I have half the nerve to go there and wait for "bianca" to show up for her shift so we can have this discussion again, with the right person present. THIS KIND OF CONDUCT CRUMBLES SMALL BUSINESSES!

Leslie could use a smile. If it was possible. This store is…read morelike a mausoleum. Deathly silent, disturbing and full of the side-eye. Terrible does not describe it accurately.

Title Nine in Bend is one of my favorite places to shop. The store is always spotless, beautifully…read moreorganized, and easy to browse. The staff is genuinely welcoming every time I walk in, especially Alicia and Nancy. They consistently go above and beyond to help me find the perfect outfit for whatever I need. If they don't have my size, they happily order it without hesitation. Their kindness, patience, and willingness to help every customer really stand out. I highly recommend shopping here, it's always a great experience!

I waited for over 5 minutes at checkout and none of the clerks came to check me out…read more Two were in the back talking (I could hear them laughing), and the other was in the front. I made several attempts to get their attention, but none of them worked. I ended up leaving without my purchases.

If you want to stand at the counter with your items you want to pay for and have every frickin…read moreemployee walk past you, ignore you and stare at you from across the store, then please shop here. Never again will I shop here. Worst customer service. I get better customer service at Wal Mart.

I made a recent purchase of denim jeans at this store. They were the same style as a previous pair…read moreof jeans that I have had for a couple of years. To my disappointment, the new purchase did not perform the same. The store personnel handled my complaint with the same courtesy as when I purchased them. Such a pleasure to shop here!

On a recent visit to Bend I had promised myself a new dress. My friend and I shopped at the Forum…read moreand many Downtown boutiques. Our realtor recommend J Jill, which neither of us had heard about. We easily found the store in the Old Mill Center. It was your typical retail shop, except for the tray of healthy snacks and water set out for the hubs along with two comfy armchairs, and the superb staff. I was directed to the areas where I would find what I was looking for, and once I stared gathering goodies, the staff started a dressing room for me. I asked how many I could take and heard as many as you like. As I was trying on the staff returned to ask if I needed help. I chose a few items and asked for other colors in the best fitting ones. I was directed to the catalog. They even offered to order for me and ship to my home. This shop is a national chain that specializes in women's wear from XS-XXL -- tasteful, classic, mature styles in wonderful colors. The other shoppers were clearly return customers who praised my selections because they had also purchased these items and liked them. We were lucky to walk in on the first day of a sale, but the prices were reasonable on the non-sale items, too.

Every year we do a long weekend trip to ski Mt Bachelor and this year I wanted to demo some new ski…read moreoptions. This also meant I didn't have to pack a bunch of extra gear. I turned to the good folks at Skjersaa's to outfit me in some new skis. I reserved online for $50/day since I brought my own boots. They add-on poles for free and were great to consult on what might improve my skiing experience I ended up on a pair of Head all mountain skis that performed nicely in all conditions from crusty mornings, to bumps to soft spring snow. They offered as many tryouts as I wanted in the time I was there which although impractical, sounded nice should I want more options. They were quick to get me setup. Doors were open at 8am and I felt well cared for while I was there. It's a great full-service bike and ski shop and it's been a local staple for years. All the things should you travel and forget gear and likely a great spot for locals to get great quality gear and repairs near the entrance to the mountain.

Beautiful tune on my board!! Super friendly staff. The cutest shop dogs!! Nice selection for…read morerentals.

I was helped at banana republic very nice and wonderful people helped me for the things I needed…read morewent through everything finding the best outfits for me 10/10 would recommend

Michael at Banana Republic is the best!! He takes time to help you find what you're looking for and…read morehelps you style it. And, he's just a really nice guy!

I would like to start off, this store is very cute. However, when you charge huge price tags on…read moresimple things and give no receipts, and tell the customer they will text you a receipt and there is nothing on it but the store name and a place to sign up for square! I tried to take back a $96 dollar top today that I purchased 7 days ago and was not told anything the gal, wrote on a business card and told me here ya go, in store credit! Not going to keep a good name for yourself with that type of customer service or return policy that is non-existent. My top had tags and original bag still. Wild! Won't go back! I support local but not this!

I was recommended this shop by a friend after sharing my need to find some cute new clothes for a…read moretrip coming up. I trusted in her and always enjoy finding new potential shops I'll like.. so I headed over! My first steps into the shop and I knew I was going to be loving it. The style of the interior, along with the clothing, accessory options.. phenomenal. So many different styles and sizes, fabrics. The customer service was also amazing, so friendly and made me feel so welcome! I was a little worried if I would find something in my size, my body has grown a bit over the last year and I hadn't treated myself to much new clothing since.. they carried a top here that I fell in LOVE with and flattered my body type perfectly. I shared this with the gal working and she was such a sweetheart and so happy that they could do that for me. This really is already a new favorite place of mine that is definitely worth stopping by! No more need to dread having to "go to Bend" to find some clothes, come to Forever Sunshine in Redmond! Seriously left with the biggest smile! Thank you