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    REI

    3.5 (84 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 month ago

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    Jon S.

    Once again they prove to be the Walmart of outdoor gear. Frustrating! The answer "if it's not out here we don't have it" is a losers reply. Even if you're currently a shop assistant take some pride in what you do. I know I can order it online and probably cheaper than at REI, but would have bought it if you had it or could tell me when it we be back in stock. Shop local instead.

    Sandy B.

    What a huge REI! They are 2 stories with lots of outdoor adventure clothes and supplies. Nice displays. They have a re-sale section of clearance goods. I will say the service was not great. Several workers were grouped talking to each other throughout the store. Only 1 person said hi to us and that was on our way out. Disappointing for REI's reputation as a Co-Op. great selection and good value. Plenty of parking.

    We went to buy a stroller and found one already assembled next to a price tag. Upon checkout the cashier told us it was more expensive than we thought. Once we realized that we decided to return it to its location in the store. The cashier then proceeded to follow us as we returned it to its original location. As well as alert her colleges that we were coming to their department. She made us feel as though we were going to steal the stroller and made us extremely uncomfortable. We do not recommend this lady at this location.

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    17 days ago

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    2 years ago

    Terrible parking. By the time I got inside line was at least 30 min long on a Wednesday afternoon. Left immediately, waste of my time.

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    3 years ago

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    3 years ago

    Poor selection of products. Out of stock of many things. Uninformed sales people. Rather shop on Amazon rather then waste a trip there!

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    Review Highlights - REI

    The only down side to shopping here in the Old Mill District, is that store signage is pretty much nonexistant.

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    Bend Velo

    Bend Velo

    (27 reviews)

    $$

    Wow, first of all, I am writing this review from the perspective of a woman cyclist who has only…read moreexperienced the oppressive male patronizing energy at every bike shop I have ever gone to *cough* MIKES BIKES *cough* and this store was THE FIRST TIME I felt respected as a person by male bike shop owners and mechanics. Nick made me feel so comfortable trying out the gorgeous Surly bikes they have. Not once did he make me feel uncomfortable for asking questions, or treat me like I was subhuman because I wasn't a man wearing all spandex riding a full carbon bike. Erik and Nick stayed late to help me ship my bike back to CA because I couldn't live one more minute without my new Surly Straggler!! These dudes (and my wonderful husband who is also a gravel boi) helped me discover a whole new side of cycling; one that involves reconnecting with your childlike excitement for exploring, where you're not riding to impress anyone, you're riding to have fun and stay true to yourself. These dudes are amazing. Lady cyclists- head here for unbeatable customer service and life long support with your bike purchases

    Low-key no pressure shop with top quality bikes and components. I couldn't have had a better…read moreexperience buying a bike assisted by both Eric and Bob. I'd ride the bike, they'd adjust it for me. I'd ride the bike, they adjust it for me again, and so forth until it was perfect. Nothing but smiles--and I got a great bike in the end. Love those guys!

    REI - sportswear - Updated May 2026

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