The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

I came into the store yesterday and it was pretty organized and clean. I was in my old running…read moreshoes and walking near the shoe section when an employee, Mikayla, saw my old shoes and showed me the running shoes. She let me try on a few more pairs and was great, even showing me the deals that were there. Good store and, as far as I'm concerned, great employees!

I love the staff in our local Dicks. Just went in to buy an air cap for our raft, walked up to…read moreMike, and he literally just handed us one. Said, "You're good." Now this is why I moved to Bend 9 years ago from LA. Management please give Mike a pat on the back.

The young lady who helped us this past week-end was so helpful. Jane ?? , my wife and I believe her…read morename is, Was never in a hurry , the whole time we were there. I bought 2 pairs of shoes of the same make and model. I am an Assistant Track and Field coach for Roseburg High ie High Jump lead coach. As well as a USATF High Jump Official out of U/O officials staff. Thank you

There's nothing like a fresh pair of all white Nike's straight out to the box!…read more Thank you to the staff at the Nike Factory Store-Bend. I appreciate the hard work, and high octane energy. Everyone here treated me like a king. The level of professionalism, friendliness, and kind gesture was unmatched. Flying around the country is a rewarding experience. My time in Bend was incredible, especially when I visited the Nike Store. No tax! Wait, what? No taxes on sneakers. Give me a few pairs haha :). If you're in the area, I highly recommend you make a stop here for an hour and carefully take time to walk the store. The sneaker selection here was unlike any other Nike store I visited outside the Seattle location. I was in awe during my time in-store. Next time I'm in the area, I'll make sure to stop by and say, "hello." 2025 & beyond.

Customer service is dead. I drove all the way to Bend w a gift card I accidentally scraped PIN off…read moreon. Still has a swipe stripe. I would give a one star rating, but that would be charitable. Girl in store says she cannot use it without a PIN, and I have to call customer service - asked her if she could do that, nope. If she had, she would have been instructed to use swipe stripe in back. Drove home, called customer service and they said swipe stripe on back in store would suffice! Grrrr How much fuel, inconvenience, and parking angst all for $50 when I shop there regularly. Nothing offered as a consolation. Bend is hard enough to drive through as it is, parking is a Nightmare at Old Mill, guess we need more people to move here then wonder why it's not paradise anymore.

Lilly was very nice and helpful and totally made it a pleasant and wonderful experience thank youread more

I have been shopping at Gear Fix for about 4 years and have been very happy with all I have bought…read morethere. Items include a self lifting kayak rack, used kayak, paddles and PDFs. A very good selection of quality used clothing. Last year in preparation for walking the 500 mile Camino Pilgrimage in Spain a light weight down sleeping bag and bag liner for under $100. plus a number of small items. Today a very nice light weight nylon belt and a new in the box pair of Yac-tracks at half price, $20 instead of $40. The staff is friendly, helpful and well informed. They carry a limited selection of good new gear. My prize find was a Vintage LL Bean 100% wool jacket with a few very minor flaws. for $50 two years ago. They also offer free clinics on outdoor equipment use and repair. They also have great end of season sales. As a outdoors person for 60 plus years all over the US and abroad I am very impressed with them.

The young men who work here have beautiful manners. They helped me work through several changes on…read moremy bike, and never broke a sweat . Chatty, smiley, funny . Thank you so much . Tanner, Chris, Steven ...not sure of other names.