Fantastic place with very pleasant staff! They went above and beyond with all of my alteration…read moreRequests and was able to turn it around with fast timing! Looking forward to working with you again the future!

I was completely blown off after I called and let Bend Wedding and Formal know about what I was…read morelooking for and my price range. Yes I gave a max price however I spent more because another shop took the time to help me and find the perfect dress. Well worth it!! Maybe my price wasn't enough to bother with? I was told they'd gather some dresses for me. A week and a half and no one bothered to contact me. My dress is gorgeous though! Glad I went elsewhere.

I went to pick up my wedding dress at 3pm the day before my Saturday wedding, only to find that the…read morecleaner had gotten black grease on the neckline of my natural silk dress. Like, a lot of grease. It was bad. Needless to say, I was devastated. Mirror Pond (not the cleaner that had ruined it) kindly offered to try to remove the stain that evening, but after trying for an hour or two, they still couldn't get the black stain out. They called in an amazing seamstress (Jeani) who whisked me away to her shop above Cordially Invited. At this point, it was about 7:00pm on the Friday before a holiday weekend. Every other bridal and alterations shop had turned us away. Things got even better when Jeani invited Kelly, from Cordially Invited upstairs. ***Sidenote: Now, I am just going to say it - looking at Cordially Invited from the outside, it looks super "old Bend" and I would NEVER EVER have imagined the cute and fashionable things inside. I am sort of a jaded skeptic - and it surprised me. GO INSIDE. You will be thrilled by everything they have! In retrospect, I probably should have shopped for my dress there - though I really live in Portland. Ok, moving on... *** Jeani successfully altered the dress to hide the stain, but the entire right side of the bodice looked funny. Kelly immediately identified that it needed to be reshaped, and the pleats reset - since all the stain removal tactics had ruined the structure. Kelly offered to spend the evening pressing my dress and said she would deliver it to my house the morning of the wedding. I never doubted her for a second and was so grateful for her help. She was wonderful and the dress turned out MARVELOUS. I don't doubt that if I'd had to purchase a dress last minute, she would have been able to help me as well. Kelly and Jeani seriously saved my wedding, and I didn't even purchase my dress from them.

I went here a few years ago when I had my wedding, I thought maybe we had just hit them on a bad…read moreday but after multiple people I know have gone here I only find fitting that I leave a review and to warn you this LOUSY dress shop. For starters all the pants for my groomsmen were entirely too big, the vests I ordered were the WRONG colors so we had to return them which caused us to not have enough vests due to their error. Were not helpful with the fact I had to travel 2.5 hours one way due to them taking personal days so all of the wedding parties attire was picked up less than 24 hours before the actual ceremony. The costs of alterations were outrageous for shoddy work at best. HEED MY WARNING!!! NEVER GO HERE!

We've been pleased with alterations done at Scissorbird. There's plenty to of parking. The owner…read moreand her daughter are super friendly.

Beware if you are considering Scissor Bird Alterations for an expensive or sentimental garment…read more I rarely leave negative reviews, but after my experience, I feel obligated to share what happened. Like many customers, I felt reassured when I walked into the shop and saw numerous bridal gowns in the store AND I read the cusotmer reviews before I brought my dress. I believed my expensive designer gown would be in experienced hands. Unfortunately, that was not my experience. I brought my gown to Scissor Bird Alterations to be taken in on the sides and hemmed for my son's wedding. The side alterations were acceptable, but the hemming was not. The first time I picked up my dress, I immediately noticed that the new hem was clearly visible all the way around the gown. Instead of preserving the original look of the dress, there was an obvious stitched line that changed its appearance. When I questioned it, Marta told me that this was how the original hem looked. I showed her photographs from the designer's website, which clearly showed that the original gown did not have a visible stitched hem. After seeing the photos, she agreed to keep the dress and rework the hem. I was so concerned that I returned the very next day because I no longer felt comfortable with the alterations. I was considering taking the dress elsewhere, but Marta reassured me that she could correct the issues, so I trusted her and left it with her a second time. When I picked up the dress again, the visible stitching had been improved, but the hem was now puckered and uneven in multiple places. Marta told me to take the gown to a professional dry cleaner to have it pressed, explaining that the pressing would allow the hem to lay flat. In all my years of having clothing altered, I have never picked up a garment from a tailor that was not ready to wear. I followed her recommendation and paid to have the gown professionally pressed and cleaned. Unfortunately, the professional pressing did not correct the puckering or uneven hem. I also had to pay to have the gown professionally cleaned because the hem had become noticeably dirty during the alteration process. My shoes, which I wore only during my fittings in the shop, were also dirty on the bottom. With my son's wedding only days away, I sought a second opinion from Pinpoint Alterations. They opened the hem to inspect the previous alteration work because the puckering could not be corrected by pressing alone. Watching another tailor carefully take apart an expensive designer gown in an attempt to salvage it just days before my son's wedding was heartbreaking. After I contacted Marta again, she offered to inspect the dress. I appreciate that she made the offer, but by that point another inspection was not what I needed. I had already given her the opportunity to correct the work, followed her recommendation to have the gown professionally pressed, and the results had not changed. What concerned me most was not simply that the alterations did not turn out well, but that the dress was presented to me as finished despite workmanship that I immediately questioned. The visible stitched hem was apparent the first time I picked it up, and after it was reworked, the puckering and uneven hem were also evident. As a customer, I expected an expensive designer gown to leave the shop in a wearable condition--not require professional pressing and cleaning before I could even consider wearing it. The photographs clearly show the condition of the hem, and despite knowing I was dissatisfied from the very first pickup, there was never an offer to refund the alteration charges or help cover the additional expenses I incurred trying to make the dress wearable, including professional pressing, professional cleaning, and a second alterations specialist. I understand that every seamstress may occasionally encounter a difficult fabric. I am actually angrier with myself for trusting her with my dress. This was one of the most important garments I have ever purchased because it was the dress I planned to wear for my son's wedding. Instead of feeling excited for such a special occasion, I spent the days leading up to it trying to save a dress that I had entrusted to a professional. I sincerely hope my experience helps others make an informed decision before entrusting an important garment to this business.

Karen was condescending and irritable with us throughout the entire session. I suspect it's because…read moreGoogle maps landed us somewhere completely different using the address we were given and we had trouble finding her house, which was not our fault. But this seems to have resulted in irritation with us for costing her time, which meant she charged $30 for taking measurements for a custom suit, but was too impatient and annoyed with us to measure the pants as well. (At first my husband indicated he wanted to just leave, as he was tired of the interaction. But when I heard the fee, which was a bit higher than I expected, I asked if we could please proceed to measure the pants since we're paying for the measurement session. And after a long, tense silence she said "you are paying for my time," and so we left.) I think it was reasonable for us to want a professional tailor to make sure we got a custom order right. Karen seemed so annoyed at us, and frankly quite disrespectful to our intelligence, that we regretted going to see her. I completed the suit measurements for my husband as best as I could at home, using the diagrams and pictures found online. At first I had planned to inquire about her availability for alterations if the suit we order needs some tweaks. But we will not be returning.

I have given this a week to settle, but watching the continued impact of Karen's tactlessness on my…read moredaughter is a cause to give warning. We brought my daughter's wedding dress to Karen to be hemmed and have the straps shortened. Having one's wedding dress fitted should feel joyful. It's a gorgeous dress that she has chosen and she looks beautiful in it. It might have helped if she had said anything like that anywhere along the line, but M was left with very different feelings. When I asked about a small wrinkle at the waistline, Karen's response was that the dress was too small and couldn't be let out. (I thought the height of the strap might solve it.) When we got to the hem, M said she didn't really want her feet showing. Karen didn't ask how M liked where she pinned it, just said it couldn't be any longer. When it was clear M wanted to take another look at what she had done, Karen seemed to have a hard time shifting gears. She finally said she understood that M didn't understand what we were doing, but that we could look again. It all felt a bit strange. Karen may be very good at her craft, but diplomacy is not her strong suit. Noone wants to be told they are too big for their wedding dress and too ignorant to understand having their hem pinned. The process was awkward and uncomfortable and has had a lasting impact. We took our business elsewhere as M had no desire to see Karen again.

Cavemen, Lady Cavers and any other local teams, this is where you need to get your jerseys washed…read more It is so hard to keep the white side white but this place does a great job. We get my daughter's jersey washed at Rogue Cleaners and she always shines on the court with the brightest white and her jersey is two years old.

Great dry cleaning prices with even faster turn around time. Both people I dealt with were friendly…read moreand knowledgeable

What an incredible dry cleaners do not go anywhere else! I…read moredrive here from the coast and I absolutely love it. They had the best prices and they are the sweetest kindest people I've ever met. I hope they'll be here a long time and if they aren't, I hope their kids or family members will take over because this place is a jewel to find. I love the vintage feel it's old-fashioned, which is really cool. An old parking lot with big shady trees and inside beautiful kind people who will dry clean your clothes perfect. I've never seen my clothes so clean. I can't even believe it because the place I went to before was famous for cleaning clothes in an environmental way And then they closed down. I've gone through two dry cleaners that have closed down. Dry cleaners are extremely important and hard to find. Again, I drive from the coast I hope they're here 10 to 15 years because I'll keep coming back and bringing all my beautiful vintage clothing and coats which they clean so perfectly. They even found my bracelets and put them in a small pouch which I was so happy to find because some people would've stole them so they are very honest And they pack your clothes so carefully. The only thing I wish they didn't do is use as much paper on the hangers, but what can I do? I took all the paper off and recycled it and I'm keeping all the hangers and recycling and returning those as well to another dry cleaner nearby since it's kind of far for me. I don't regret the drive. I really love this place and I will be a good customer here for years and years to come.

Always excellent service! Elba, the owner, is a gem. She found money in some of our clothing. She…read moresaved it for us. Very honest. Highly recommend this business.

It's nice to find a laundromat with a human being actually present who works there. I didn't use…read morethe full serve options, just went in to wash a sleeping bag. It was $11 to do a quick wash on washer C60, which seems pricey to me but it was a pretty huge machine. I put 4 quarters in the dryer and that got me 28 min but it was pretty much dry after 15 min. So the dryer seemed like a great deal. No public restroom, which is typical of laundromats, since our country despises people who are poor and struggling, as well as older, incontinent people. If you have time to kill, there are places to check out nearby like Coastal, Club Thrift and Harbor Freight.

I usually come here because the machines look clean, but today I had a very poor experience with…read morethe owner/manager. I used a large washer, but the machine never filled properly with water. The clothes were just tumbling around damp and dry, with the soap stuck to them.When I brought this to the attention of the manager, he was incredibly rude and sarcastic. He claimed it was a high-efficiency machine that doesn't use much water. When I pointed out the machine's own diagram showing the drum filling halfway with water, he dismissed it by saying, "That's just a picture." He refused to assist or offer a solution, and sarcastically suggested that if I wanted my clothes back immediately, I would have to deal with the water on the floor myself.Paying a high price to get treated with such a bad attitude and leave with unwashed clothes is unacceptable. There is also often pet hair left inside the washers. Save your money and go somewhere else where they respect paying customers.

I had a bridesmaids dress altered here and she was very sweet and accommodating to what I needed…read more When I got there she was prompt and very professional. She had my dress done when we agreed and it fit perfectly and made the perfect accompaniment to the bride.

I called first to ask if she could repair the zipper on my favorite purse. I took it to her and she…read moresaid she could replace it for $40! So awesome! She was incredibly sweet and fixed my bag in only a few days, not more than 3. She texted me when it was ready and I scheduled a pick up for the next day. You're able to pay with card. Will definitely be coming back to her if I have any other sewing concerns

Great selection, great costumer service , free beer when shopping. Highly recommend this store …read more Matt did a great job helping me out to find what I was looking for .

Great clothes and staff. It is nice to have an upper end men's store. Free beer a nice touch.read more

I had the best experience at Macy's with Susan and the manager. They were both so helpful, kind,…read moreand went above and beyond in customer service. I was checking out at closing and then there was a technology glitch that caused the transaction to take longer than expected, but they remained patient and friendly and even helped me get things to the car. I am definitely going back.

Attended the Spring Beauty & Fragrance Gala yesterday 12-5 were the hours advertised in advance. We…read morebrought our tickets last week in Great Anticipation! A Gala in Bend! Um. Well. Dearly me. The Gala consisted of a DJ , a raffle, and about 48 dollars worth of Costco: cookies, crackers, pre-cut cheese, pre-cut pineapple and whole strawberries. No goody bag full of samples, no fragrance reps handing out samples. No glasses or champagne or plates of fresh shrimp. No Amazing Deals of combination sets of product offered at super prices.... For the first time in years I missed Seattle. Seattle, with its luscious event, spanning a significant portion of the floor, dotted with helpful, eager reps quick to proffer a lipstick sample, a perfume miniature... We were met with some store employee wearing what could only be described as an aging stewardesses dress, all orange, shouting over the DJ, "All I need is your name and number!', referring to the raffle tickets available for all... not just those who had tickets in advance. Apparently, this 'Gala' amounted to no more than a 15% off fragrance and beauty. For anyone passing through. We think the staff here at this Macy's misses the point. Especially distrustful employee at the Sunglass Hut here, more concerned with the whereabouts of certain pairs of sunglasses, we later realized that she was concerned we were lifting them? , firing questions at her colleague (before assisting us with procuring the product we were asking for), 'Where are the round ones?! Did you move the others?! Where did you put those other ones?!' Good God. This female employee was so concerned we were there to steal, even though we wore the VIP wrist bands (yeah, ha ha.). Later, we realized she was peering into our shopping bags AFTER we bought two pairs of sunglasses from her... sheesh. This store location does not represent the brand. Abysmal service from store clerk at one register, excellent customer service from Customer Service representative at another. At one register, we spent $278, this is how our purchases were packaged and handed to us.