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    Kohl's

    2.9 (14 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    5 months ago

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    4 years ago

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    11 years ago

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    10 years ago

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    Thanks for taking the time to share your experience Mikhail!

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    7 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    11 years ago

    I really enjoy shopping at this Bend Kohl's store. They always have a great selection of products and their customer service is awesome!

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    9 years ago

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    11 years ago

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    10 years ago

    Pricing on items not as marked or advertised, so be mindful of things when they ring up.

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    9 years ago

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    10 years ago

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    Macy's

    Macy's

    (43 reviews)

    $$$

    I had the best experience at Macy's with Susan and the manager. They were both so helpful, kind,…read moreand went above and beyond in customer service. I was checking out at closing and then there was a technology glitch that caused the transaction to take longer than expected, but they remained patient and friendly and even helped me get things to the car. I am definitely going back.

    Attended the Spring Beauty & Fragrance Gala yesterday 12-5 were the hours advertised in advance. We…read morebrought our tickets last week in Great Anticipation! A Gala in Bend! Um. Well. Dearly me. The Gala consisted of a DJ , a raffle, and about 48 dollars worth of Costco: cookies, crackers, pre-cut cheese, pre-cut pineapple and whole strawberries. No goody bag full of samples, no fragrance reps handing out samples. No glasses or champagne or plates of fresh shrimp. No Amazing Deals of combination sets of product offered at super prices.... For the first time in years I missed Seattle. Seattle, with its luscious event, spanning a significant portion of the floor, dotted with helpful, eager reps quick to proffer a lipstick sample, a perfume miniature... We were met with some store employee wearing what could only be described as an aging stewardesses dress, all orange, shouting over the DJ, "All I need is your name and number!', referring to the raffle tickets available for all... not just those who had tickets in advance. Apparently, this 'Gala' amounted to no more than a 15% off fragrance and beauty. For anyone passing through. We think the staff here at this Macy's misses the point. Especially distrustful employee at the Sunglass Hut here, more concerned with the whereabouts of certain pairs of sunglasses, we later realized that she was concerned we were lifting them? , firing questions at her colleague (before assisting us with procuring the product we were asking for), 'Where are the round ones?! Did you move the others?! Where did you put those other ones?!' Good God. This female employee was so concerned we were there to steal, even though we wore the VIP wrist bands (yeah, ha ha.). Later, we realized she was peering into our shopping bags AFTER we bought two pairs of sunglasses from her... sheesh. This store location does not represent the brand. Abysmal service from store clerk at one register, excellent customer service from Customer Service representative at another. At one register, we spent $278, this is how our purchases were packaged and handed to us.

    Kohl's - deptstores - Updated May 2026

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