1. Planet Bark

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West Hartford, CT

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Planet Bark

4.1 (19 reviews)
Open • 7:00 am - 12:00 pm, 2:00 PM - 7:00 PM

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1 year ago

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3 years ago

Amazing doggie daycare. The staff is welcoming and thoughtful. Our dogs love them all and have the best time! Wouldn't go anywhere else.

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9 years ago

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11 years ago

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5 years ago

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8 years ago

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15 years ago

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16 years ago

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Review Highlights - Planet Bark

“We brought our older Bernese Mountain Dog and 5 month old Berner puppy in for their initial interview.”

Mentioned in 2 reviews

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Wagging Tails - Apparently I no longer have access to my account

Wagging Tails

(95 reviews)

I'm not going to lie, things did not start off well for us when I started bringing my puppy to…read moreWagging Tails last summer. First time dog mom, energetic herding puppy, mid pandemic, limited staff that was poorly trained, etc. I almost pulled my dog from their program a few different times over the first few months. I felt that the young staff was not fit to be with my dog and what seemed like no "adult" supervision and they made comments about my dog not listening to them after one day of being there (obviously he wasn't going to listen well to someone he just met). I took him there for boarding one weekend and when I picked him up found that the staff had neglected to feed him lunch one of the days he was there. I also have a bad taste in my mouth from some of the interactions I've had with one of the managers there. HOWEVER, with all of that said, we continued to go and things have gotten much better. I continued to stick it out despite my hesitation because my dog loves going there. The facility is one of the best I've seen. It's very large with many different play areas for the dogs. They also have pools for the dogs and my pup loves water. My dog was also struggling with a few behavioral issues and we've been working with trainer TeeKay and seen huge improvements! There are always new events for the holidays and different parties going on which are fun for both dogs and parents. It's pretty pricy and I feel like they use any opportunity to charge you extra for things, but everything additional is optional. I do also love the staff during the week. The girl at the front desk is so sweet and the staff really seems to care for the dogs. From time to time we still have issues, like being charged for a full day of daycare when we were there for half, or recently the weekend staff removed my dogs collar and then lost it. But all in all I'm very happy that we have continued to go. Unfortunately I see a lot of negative reviews for the grooming but we can only speak (mostly) positively about the experience we've had at the daycare.

What must people do to shut this place DOWN ! Neglect and then Avoidance from complaints has been…read moregoing on for years!!! They are only getting first timers give them a try, but guaranteed, that they NEVER return.

Canis Mountain Dog Training

Canis Mountain Dog Training

(8 reviews)

3rd Class In for a 3 Month Old Puppy... Wow Watch Out!…read more We started off at Canis, and it was truly awesome. Unfortunately, after a few sessions, the co-owner, Derrick, messaged me through their chat platform to say that our puppy had been making noise in her crate that day. This was a one-off situation -- she'd had some stomach issues in the days prior -- but he warned that if it happened two more times, she would be removed from the program. I understand it's their program and their rules, but his communication style was extremely direct -- almost as if he were speaking to a dog -- harsh and matter-of-fact. He told me that how I receive and perceive his messages is "on me." Talk about customer-oriented! If he ever took a class on people or management, he might learn that there's an old saying: perception is reality. I also had a few billing questions, and since texts weren't resolving the issue, I asked multiple times for him to call me, which he eventually did. From the start of that call, he was defensive and completely closed to any feedback about his communication style. I was honestly shocked at how the conversation unfolded and even asked if he was the owner or manager. Despite all this, I genuinely wanted to continue working with them. In short, they removed us from the program the very next day and promptly refunded our fees. My advice: don't offer him any feedback -- he doesn't take it well. It's a real shame, because the staff at Canis are wonderful, and the facility and programs themselves are truly impressive. We had been raving fans and recommended them to everyone, so this turned out to be a very disappointing experience.

CMDT is the absolute BEST! When looking for trainers and puppy/dog socialization spots my husband…read moreand I did extensive research and interviewed places to ensure we felt comfortable and confident that our pup would be in the best hands. I cannot express how glad we have been with our decision to bring our dog to CMDT. Bee and Derrick are wonderful. They make themselves available (within reason) for any questions or help with training. The classes are informative and have been instrumental in our dog's fantastic training progress. Our pup has always come home happy, healthy, and tired from a day of socialization and training when she goes to puppy daycare, and we love watching the livestream so we can see her having a blast. What I personally appreciate the most about CMDT, beyond the care and compassion of the trainers who undoubtedly love the dogs, is the method of training they provide. No harsh punishment necessary. The dogs learn through basic positive psychology and reward association. We do the homework between classes and have seen our dog become more well mannered, confident, and happy through good training. If she could leave a review I think she would say CMDT is her favorite spot, given how excited she is every time we pull up. Thank you to Bee, Derick, and the other trainers who have treated our sweet girl like their own precious pup!

Emily and Archie

Emily and Archie

(2 reviews)

I cannot say enough positive things about my experience in using Emily and Archie as my dog…read morewalker/sitter. She is professional, dependable and always gets to my dog in the time frame she gives. I've never had an issue. I can be a tad neurotic when it comes to the care of my dog...ok...extremely bonkers...but Emily puts my mind at ease. Her love of all dog's is undeniable, and she treats my Brewster as well as I do. Can't really ask for more than that.

Emily is amazing. She takes such great care of our dogs, Rey and Jake. She has been a lifesaver…read morefor us as we both work long hours and sometimes take classes after work. She has picked up our dog, Rey, from Planet Bark, in the evening and dropped off at our home. She is just such a calming presence and my dogs just love her! For holidays, we have come home to find an adorable "themed" kerchief on them, which just brightens our day. She even left a bag of treats for Jake, recently, as he just turned 12. Emily also watched Jake when we went on a cruise, and he did not come home stressed or ill, like if he stays in a kennel. She sent daily videos and/or pictures of him and we felt so comfortable leaving our little man. I am that nervous dog Mom but Emily always makes me feel so much peace of mind. Most importantly, she is dependable, on time, and will always give us a heads up if she has something coming up, so that we can be prepared ahead of time. I can't say enough!!!

Planet Bark - petboarding - Updated October 2026

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