They don't read all of the original order. They just run on autopilot and make what they think you should have... This is literally the third time. Never again. I tried to give the benefit of the donut and give a second try but that was a big mistake. I even gave them a good tip and I came in to pick it up. And they have not so good attitudes either. They got mad at me because I didn't want a drink or anything I just wanted my pizza read more

Zero front door presence. Employees disappear like Jimmy Hoffa when you need something. Ceiling fans are always set on hurricane mode. I sat down tonight and waited a full 10 mins. In that 10 mins the waitstaff didn't acknowledge my existence and only checked on the other table of patrons once. read more

Better than PV !! everyone should try it again! Good atmosphere!! the food is good!!

Ordered a combo. I had to hunt to find about anything on it more than cheese, a few salami and a few mushrooms that had seen their better day. Yes, a few tid bits of meat that were so small I had to put my glasses on to see them. How does this place stay in business? It won't ever be by my purchase again!!!!! Frankly, the truth be said, minus 5 star!!!! read more

This is mostly a complaint against corporate than the Chino Valley AZ Pizza Hut itself the crew in there always seems to be working hard and the food is decent but today July 3rd I called in an order for carry out. First off instead of an employee that actually works at that location I got some lady probably from India which is an abomination in my opinion. Secondly she was trying to upsell me on all kinds of crap including extra cheese and no wonder because there is barely any cheese on the pizza which is a crime all by itself. Lastly if the corporate big shots would focus on quality and customer service more instead of cutting their bottom line so they get their bonuses they would get more customers and the profit and bonuses would likely be even better. This is the second bad experience I've had with PH and will not be returning unless the company gets their act together. read more

came in for my kids birthday wanting to do the all you can eat buffet and there was no food for the buffet and absolutely no clean tables at all. the manager needs to get their staff in order other wise I wouldn't recommend this store at all. read more

Pizza quality is not consistent. One night it'll be pretty good, the next time horrible. Wings are also a joke read more

Pizza Hut - Mostly breading than any wing - Pizza Near Me - Chino Valley, Arizona

Today we ordered 4 Pizza's for takeout. They were great, hot & ready when we picked them up. We were told how much they would be , but when we went there, it was $14 less. The manager told us to always ask for coupon/discounts. We were surprised and delighted. The pizzas were hot & delicious. Thank you for your great service and great pizza. I will return. Pamela Cuffe read more

I ordered a delivery at around 10:15 or so, and the estimated time for delivery was 10:47. That's all fine except I checked 3 times and the food wasn't out there and I tried calling like 3 minutes after they closed and I got an immediate voicemail. I work 11 hour shifts so by the time I'm off of work my roommate tells me they found my food sitting on a quad next to the garage. Like 40 feet from the front door. It was outside all night long and all day, so I tried calling them at 8:35 after I was finally off of work the next day after my order and nobody picked up. Not even an option to leave a voicemail just total line cut beeping sound. Absolutely never ordering from here again. read more

When door dashing, you have time frames. I went into this place MULTIPLE times to have them be late on EVERY order. One of the men rudely explained how I should state it's for a DoorDash order when I CLEARLY did as a normal intellect would've heard. The ONLY reason it deserved a star because the very kind lady told me to have a great day. read more

Every experience I've had with this store has just been negative I'll be going to Domino's from now on the crew over there is always just positive and in good mood the quality of their pizzas is 10 times better than that of Pizza Hut and I've never had a bad experience at this Chino Valley Domino's you'll never be getting my business back Pizza Hut hope you enjoy thanks Justin I guess I'll leave a one star because there's no option to leave a zero star read more

After hearing there was new management we decided to stop in for an early dinner. We walked in at 4:00 and walked to the please wait to be seated sign. There were two couples placing orders at the to go window and no one else in the restaurant. So my husband and I both made eye contact with the person taking orders and the person in back cooking. It took a few minutes but that was fine I figured once he finished with the current customers he would seat us. He walked to the back and never came back. We tried to get their attention but were ignored and after waiting 15 minutes we left. read more

Went to the Pizza Hut in Chino Valley, AZ to pick up a Pizza that I had ordered. When I called to place my order, the same Pizza that I always order, a large Pizza with 2 toppings. The employee took the order and stated that it would be $22.00. I told him when I was there 2 weeks before and ordered the same Pizza, the total price was $15.98. After stuttering for a few minutes, the employee said that it was his mistake and that it would be $15,98. Unfortunately, my husband picked up the same large Pizza with 2 toppings awhile back and was told that he had to pay $22,00 for the Pizza he picked up. Seems a bit shady to me, but the Pizza is always good. If they ask for $22.00 again, we probably won't go back. I called 2 other Pizza Huts in the area, and their price was $15.98 for a large with 2 toppings. Hmmmm read more

It was quite inside the service was wonderful and the pizzas were very tasty it was a enjoyable time.

Would like to give zero stars. Whoever owns this doesn't care about their business or their employees. One person working the floor and about 40 people there eating. Tables full of dirty plates, floor a mess. My salad was literally full of mold. The worker was trying but was just a kid. Will not go again. read more

I usually so carry out but decided to dine in this time, even tho a friend has told me of the poor service. I was told to seat myself, fine, but after 5 mins of seeing no one, had to go to the counter to get help. Server came and took drink order but left on menus. Returned with menus, mine was clearly dirty, my glass had lipstick on it, they were out of fries..so the nice part to that (not all complaints) she offered to replace my app free of charge. And overheard her say she was only server...there's only 4 other tables and 3 of them already have their food... Back to carry out! read more

Pizza Hut - a large clock on the wall - Pizza Near Me - Chino Valley, Arizona

Great place awesome people.They turned this place around, would definitely go again.Only pizza place that is worth going to.

We've been getting pizza and other meals from this Pizza Hut for about 8 years. The food is consistently tasty and it's ready for pickup at exactly the time they say. The staff is helpful, keeps us informed of any specials, and do their best to make the dine in service better quality . The managers have been there for several years; they treat their employees fairly. We have asked the workers It follows that a happy staff provides enjoyable meals to keep customers returning. This is a well run Pizza Hut. read more

The family and I were hungry and decided to stop by and grab some pizza, And to my surprise were met with nice and fast service, Joline took our order and she was the best! She was nice and patient and provided good service and made our dining experience 10x's better and the food tasted great not old or soggy nice and fresh the kids loved it next time were in town we will be stopping by again! read more

If I could not give a star I would! I will not order there again and was a regular! Order dinner for the family as we had a busy day. I finally call after 95 minutes and they canceled my order. Said the driver got stuck and the called me multiple times. Funny my phone was right by as I was reading with my daughter and NO CALL! read more

This place has the worst customer service!! My card was charged for delivery and they called me to cancel my order because they have no drivers (fix your online website if you have no drivers don't offer it) and the best part I get my money back in 3 days!!! BS customer service!! read more

Have ordered three times now for take out. Really tasty pizza and great prices. Have had all 3 crusts, too. Wish they had gluten free option, but their thin crust is so good that hubby doesn't suffer too bad, lol! He says it's worth it. It's more like a crispy, cracker type crust. My fave is the deep dish (no gluten intolerance thankfully!) Was surprised they didn't have any fresh garlic as a topping, hubby loves garlic on everything! We will be back! read more

They have the best bone in wings in town so far. Domino's wings are about the size of quail wings lol .

On our way home from Prescott we had a craving for pizza so google is our friend & led us here, arriving just after 4 last Thursday afternoon. We walked inside & saw the place was empty so we sat at the bar. We could hear voices from the kitchen & we talked to each other hoping someone would appear. That wasn't happening. So my wife started coughing on & off for a couple of minutes while haring the conversations in the kitchen but nobody would emerge from there. So after waiting for any sign of life there we walked out. 15 minutes should have been more than enough time to get any response. From now on while passing on the road this place wont even be considered. read more

Charlie and Cody are the best they make Place run extra smooth and well. Great pizza great people great place.

Ordered you gotta be kidding and it was more food then I knew what to do with, service was great and food was fantastic will be back for sure you can't beat the quality thank you read more

Every time we have been to Pizza Hut it has been horrible experience. Dining In- There is a sign asking you to wait to be seated. That's nice but there is no hostess, ever. The restaurant portion is always 90% empty and you are standing there for at least 15 minutes before being seated. The server is never nice. Carry Out- We have done carry out twice. The first time our order was wrong. When I called and told them the error they said "Oh I will mark it on your account." Well, they didn't and there is no record. Second time - There was a long line at the carry out window.(It went into the dining area) No one approached the window for at least 10 minutes. I was standing in view of the manager and she was sitting in her office popping her head out every couple of seconds to check the progress. She never got up to help. She could be heard laughing and chatting the entire time. Carry out names were being called out and the employees were allowing people to jump ahead of others that had been waiting. One gentleman was waiting for 2 personal pan pizzas for an insanely long time. Three strikes and your out. We will never return to Pizza Hut. read more

Brings back old memories, always hits the spot every time. Always a good selection, not over whelming on the menu.

Ordered two pizzas for delivery, I live about five minutes away. After 45 minutes the pizza was delivered and it was ice cold, and stale. I ordered two garlic sauces (2$, what a rip off) and asked the driver about them when he delivered the pizza. He promised they were in the box and of course, it wasn't there. Wouldn't have been so upset about the sauce but the food sucked too. read more

I have never dined in there before. I've been getting carry out there for about 2 years, and usually pick up in the drive-thru. The pizzas are always as ordered and very good. My favorite pizza topping is spinach, and this is the only CV pizza place that offers spinach as a topping. I liked it better when they used to tear up the spinach leaves. Now they place them on top whole. They don't cook well like that. Either way, it always tastes good. I will continue to order from there. read more

The staff is friendly, and the food is consistent and always excellent. We've probably eaten here forty times, and never had a bad meal. They always make it the way you order it, time after time. I love this place! read more

Great food! Friendly service! If we ever have a problem it is fixed right away. Give it a try. If you haven't been there for awhile I recommend you revisit them! Prices are GREAT $11.00 large. read more