I buy a lot of pizza and have had no problems till now I ordered 2 large pizzas 1 topping each and was charged $33 mind you they were on special for 9.99 when I called the store was told the special had ended the day before call for a refund and was told there was nothing they could do I say false advertising a bunch of BS read more

Crust was hard toast and the assembly of this was trashy and the crew was unprofessional and it took them 45 mins to even start our order and when I called to complain about it it took 30 mins to get someone on the phone then another 10 for the manager to answer this place is trash read more

Domino's Pizza - 2 New York style pizza - Pizza Near Me - Chino Valley, Arizona

Would give zero stars if I could I came in to grab dinner and the lady upfront was super nice and offered all of the help that she could get and said there were even deals on the online app and told me to look on that and then try to help me navigate something I've never used before However, when the deals didn't show up on the final to pay screen, the guy behind her got very rude saying I was keeping his cashier from doing her job. I was the only person in the store trying to get pizza. It was very rude saying I was keeping her when all I wanted was to buy some pizza I said thank you for your time. Walked out. I went to go find food elsewhere read more

This Domino's in Chino Valley does not know what customer service is. I went in to order a pizza and was told I could not order a pizza there, I had to order it online. It looks like Domino's wants to make it very hard to buy a pizza from them. read more

We tried the new stuffed crust pizza. It was so good, both my husband and I will order it again. It was delicious!! The Parmesan and garlic on the crust made it!! Thank you Domino's!!! read more

Amazing Service, yummy food. Everything is always amazing. We love this location in Chino.

I ordered online through the app. It said delivered so I went outside and there was no pizza. I called and they said that it was delivered, but probably blew away. My dog and I spent the next fifteen minutes searching my property in the rain and never found any sign of pizza boxes. I assume they delivered to the wrong address. I cancelled my order and I have since deleted my app. read more

Best service I've ever had nicest people working there I've ever dealt with the managers are respectful the drivers are just the nicest to deal with I just can't say enough nice things highly recommend everybody should experience this family-friendly neighborhood joint read more

I like this domino's! Always ready for pick up on time and always a good deal. Took advantage of downloading the app and getting 50% off my first order. Literally my pizza was $11 something after tax. The employees are always nice too. Remember to tip these hardworking young people generously during the holidays! read more

The service at this location is sub par. I asked about why the ap won't let you order from an alternate location and the guy behind the counter basically said it just won't. No explanation or things I could do to make it work. Basically just a crap attitude with no solution. While I waited for my order I saw some other people come in and place an order and zero customer service. It's dominos and the food is basically the same but they need some customer service training and maybe corporate should look into why there ap only works for the location where you signed up. read more

Pizza was cooked way too early. Wings bone in were under done. The day Mgr on June 3rd was rude when I called to tell them how bad our order was. She argued with me. Basically called me a liar. I should have gone to pizza hut like we usually do. Would NOT recommend!!!! read more

I just had a pizza from Domino's Pizza in Chino Valley and I have never had such a piece of crap as you had nerve enough to charge for. Your pepperoni is sliced as thin as single ply toilet paper and all the pieces were at least 1 inch apart. What happened to your ads and your old pizzas that had nice slices of pepperoni and they all touched each other? Also this pizza had only half the cheese that you normally put on. I have always loved Domino's Pizza but will never order another pizza or chicken wings that are half the size they used to be. You guys are really going down the toilet and as more people see what you are doing your business is going in the toilet (where your pizzas should be). Sherrie Barnes 928-237-8378 read more

Fast friendly and always comes as ordered. The only complaint is sometimes Alfredo is way too dry!! More sauce please

Ordered online through app. App said all done ready for pickup. Well guess what it's not ready and I'm sitting here over 20 minutes. New management I would assume. read more

Domino's Pizza - Of order saying ready. - Pizza Near Me - Chino Valley, Arizona

Domino's in Chino Valley Arizona is the worst in customer service! Domino's ad's state, "Domino's pizza is cutting costs due to higher gas prices for carryout". This is a lie to get customer's in! You order Pepperoni, Bacon, any meats, along with Mushrooms and other toppings and they tell their customers that whatever they want is an UpCharge! So, let's tell the consumer that they got our backs with gas prices, then charge more for their food! Nothing is free, they sound like politicians when their ad's are misleading the public. I may as well make my own pizza and save money! And, BTW their corporate center doesn't have a clue when taking information from their customer. For instance, asking me what state I bought the pizza in, then asking what state I'm in? Really? Do people buy a pizza at Domino's and then take it to another state and eat it? How stupid does a company need to be? Asking for my email address three times! And, the list continued from there. Lack of schooling at the corporate level, trickling down to the brick and mortar stores. read more

Always fast, friendly. Love their jalapenos, they always add a bit too many but that's a good problem. I save them lol crust so far has always been perfect, only complaint is never enough sauce. read more

Worse pizza ever. Meat tasted old. Not worth the money. Would have been better off getting a frozen Red Barron.

Broke a crown on a back tooth and two fillings fell out when I bit into a piece of crust. Reported it over a week ago. Still no response from owner. I've been in excruciating pain for a week now. THE MANAGER ON THE PHONE TOLD ME, " YOU ALTERED THE PIZZA WHEN YOU PUT IT IN THE MICROWAVE TO RE-HEAT IT." SO WERE NOT RESPONSIBLE, and HUNG UP ON ME. I'd choose Pizza Hut from now on. Better pizza anyway! read more

My teenagers called to order food, on a Saturday evening. The man taking their order had it completely wrong from the beginning, almost like he was on two phones at the exact same time. A girl gets on the line, and takes their ENTIRE order again. No coupon applied, $30 later for a cold pizza and bread that wasn't made correctly. When I sled to speak with a a manger I was told ASHLEY doesn't have to tell me the managers name. Pathetic customer service. My teenagers ALSO HAVE JOBS & work hard for their $ to EAT & ENJOY it. I'd give 0 stars. This place needs to be taken control of by an ADULT. read more

When they run a deal for cheap pizza I buy. Ordered online and drove to Chino to pick them up. I get what I pay for. Two Large pizzas for $5.99 each. Extremely chintzy on the toppings. One employee at the register counter, on the phone taking a difficult order, two employees in the kitchen. I waited, being acknowledged by this employee with him pointing a finger to me, inferring to as wait a minute several times, only to have an older man finally come from what I presumed to be making pizzas in the kitchen from all the flour all over him, and he waited on me. The weird thing that I paid cash and he made change from his pocket. What's with that? If there is a next time I might not pay cash. read more

First let me start by saying how quick and precise the service always is. My order is almost always done right, but if I see an error and take it back inside they always fix the problem so I leave happy. The food is always phenomenal, not once have I had a reason to complain about a meal from this specific Dominos. read more

Domino's, like many other chain restaurants, is dependent on it's manager. If the manager sucks, so does the restaurant. Just the way it is. So, it is with a pleasant surprise I can report that the Chino Valley Domino's Pizza is [expletive] awesome! Always fast, always made right, never skrimped on the ingredients. Thank you, sir, may I have another (pizza). read more

The single order of cinnastix were light on cinna' - is the size of the whole darn thing getting smaller? Pizza was good and tasty as ordered. Our Compliments to the Sunday staff... Wait time was a bit long but looking at the busy state Domino's was in; quality was worth the wait. We fed more than four hungry people for less than $25. Seemed fair. read more

Awful customer service. They mess up your order , call them to let them know. Get treated rudely. I made an online order. It's right in front of you. Then when I just spent twenty five bucks on two items that weren't even what I ordered. And get told they will only fix one. The other I will have to re order. Get out of here. Going to take this higher up. You guys give domino's a bad name. read more

everything you would expect from dominos. The food was hot. very good. we had delivery to our hotel. food was delivered in a timely manner.

The Sunday staff at this Domino's went way beyond what is normal when nobody else would. I told my Dad I'd buy him lunch for Father's Day. I did not realize that Paulden is far from Chino Valley since I live in Washington! Nobody would deliver the poor old guy some food. One pizza place said Paulden wasn't in their "jurisdiction". So delivery to Paulden must be a very serious event. Not for these guys! They got it there no problem (I assume) and my Dad said it was great and he was really happy! Thanks Chino Valley Domino's you truly are the best! read more

Their pizza is just okay . Their pasta was excellent. Delivery is good. Not one of my favorites, as I usually want pizza, not pasta.

They have forgotten things and messed up our order many times. We are not going back. Expensive to for the poor quality.

The worst customer service I have ever seen. We order regularly online for delivery. Something went wrong tonite because the order was somehow put in for pickup. I called an hour after the order was placed and was told it was there ready for pickup. Nina told me she was the general manager and she was quite snippy. They could send my order with the next driver going out and it should be just fine - it had been on a warming tray. If I wanted the order redone it would be at least an hour. After all I had put the order in for pickup - my fault. She asked me twice for my address to make the delivery. She then had to call back because she didn't get the address in their system. To quote her "my bad". Not exactly the professional response that I would expect from the "general manager" of a business. "She was just trying to help me and I kept calling her out" - no young lady I was trying to explain to you how badly you handled that complaint. Terrible customer service - very disappointed!! read more

W e absolutely LOVE Dominos! I have such a hard time deciding what to get cause everything is SO GOOD!

The pizza is good. However the customer service is horrible. I went in to place an order. There was no one else there, the girl said she'd be right with me. I waited ten minutes. Finally I 'yelled out to her that I was going next door to Safeway and would be right back'. I went over to Safeway and decided to call in my order while I shopped. It must have rang 50 times and no one answered. So after Safeway I went back over to Dominos. Same girl, hardly spoke to me. Asked for my I order and that was it. Very very rude. I will not go back to dominos. I can't stand places that don't have good customer service. If I could I would give them no stars just for that reason. read more

I just opened my Tax Prep business right across the street and am loving this Dominos. The staff I dealt with are very professional, friendly, and helpful. I think my favorite food to order is the $5.99 deal where you get two or more for $5.99. I like the fettuccini alfredo with chicken, olives and spinach...and a hand tossed sausage and olive pizza....Yum..I am making myself hungry! Heather Sorrells...Hometown Tax Service read more