I guess you just can't come here when the manager isn't present. When Papa Murphy's makes a pizza according to their recipe book, they are unbeatable in quality. The locations I've been to that weigh their toppings produce an incredible pizza that cannot be beat. That doesn't occur here in this location with any degree of consistency--especially on Saturdays. In fact, I am willing to bet their pepperoni pizza contains a fraction of what is supposed to be on it. The kid told me today that the GM told him to make it that way, so then, the GM deserves the complaint because it's cheating the customer. This isn't Little Caesars or Dominos. Too bad, I like GM. At this point I'd like to speak with the district manager. I don't want anything free. I just want the employees to be trained on how to make a pepperoni pizza. You can and will do better. I asked to speak to the person in charge today, and she told me the manager isn't in. I responded that I didn't ask for the manager, I asked for the person in charge. So, this crew is utterly clueless on Saturdays. Save your money and come M-F before 5ish. What I am seeing is a restaurant with a possibly high food cost that is taking it out on quality rather than fixing the problem. Your customers are not your FC problem--your employees are. Please show your people what an ounce of a topping looks like and apply it to however many ounces a topping should contain on a given pizza. Make a good pizza. Care about your job. read more

The pizza is amazing and the service is excellent! It's easy to order online and the order is always ready for pick-up at the designated time. read more

You cannot go wrong with Papa Murphys Take N Bake!! The flavors are always so fresh, good and flavorful. I had an issue with an order and shoutout to "Alex" he got everything fixed so thank you Alex!! Would recommend anyone to try this pizza joint out, I promise that you won't be disappointed. read more

Best pizza in PV! I love their taco pizza, but it's only seasonal. I can't wait to order it again. read more

Thursday, at Prescott Valley, AZ. store, bought a Large Thin-Crust 'Cowboy" for $20+ (I paid $17 last time). Baked per instructions. Was shocked as the crust was too thin like cardboard...hard to chew and edges snapped like brittle candy. Very sparse toppings, dry and unappetizing. Embarrassed serving to my guests; each only ate 1 piece, no seconds. Threw out 1/3 of pizza. Very disappointed. Always loved P.M.'s but will not order again. Have been customer for 15 years. We've had better pizza from the frozen market aisle. read more

It was great. I custom built my own pizza. Just the way I want it. Service was excellent. Ambience was excellent.

Great staff, good thin crust, but the so called "gourmet" sauce tastes like mayonnaise. I love pizza but I threw this out. And when I called to ask them what the sauce was made of, and said I was throwing the pizza out, the staff member just said "Okay." Ummm, a young person who needs training in customer service -- I take it back that the staff was great; just the checkout staff was. read more

I haven't even had a chance to eat this but what is wrong with this picture? 1st pic is my pizza from last year and then 2nd is this year. I politely asked why it is so small and they said it's the stem. Half the pizza is missing This is a family size alsp read more

Papa Murphy's - a pepperoni pizza on a plate - Pizza Near Me - Prescott Valley, Arizona

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Cardboard tasting crust with a paste-like sauce that has zero flavor. The 'fresh ingredients' are probably best served in a bowl (maybe) but as for me, Tailgaters has a better pie. read more

I ordered a cowboy pizza. First of all you can't even see any meat. Second the crust was not bubbly . It tasted like a baking powder crust. so not like the papa Murphy pizza i've had in the past years read more

Good pizza, but the wait time was not good. Told pizza would be done by 4:30; left around 5:30. Nice ambience though.

The order takers are always so helpful, patient and friendly. We've been buying papa Murphy pizzas for 10 years. Love baking it myself, and having it hot and fresh when I'm ready to eat it! read more

Always a pleasure ordering from Papa Murphy's. Ready on time, staff always friendly and the pizza is always delicious.

Wow what a great experience today at this location. I was there around one o'clock. The young guy behind the counter gave super customer service. read more

Honestly, the weirdest, worst experience ordering food. We placed an online order and went to pick it up. The store was open, but the door was locked, and the two girls working inside saw us at the door and ignored us. I thought maybe we were at the wrong location. Got back in the car and called 2x, went straight to voicemail, which was full. My husband called, they answered and he told him we were there. They unlocked the door, told us the door was never locked and we must have tried to open it the wrong way, then told us they saw us at the door but weren't going to come see what was going on. What?!? We got our food and are now home baking it. It smells good, but we won't go back. That was just a bizarre experience! read more

I arrived 10 minutes before opening and decided to wait instead of coming back. When I walked in the music was blaring and person at register was asking me something. I am profoundly hearing impaired but with very expensive aids and lip reading I can manage. Neither option was available and when I said 3 times "I cannot hear you!" No attempt was made to help. So I didn't get the 3 pizzas I needed for my lunch party...I walked out and went to another pizza store. THERE I got service and the clerk made sure I could hear. Won't even try Papa Murphy's PV again. read more

Never had a problem before but when you pay for an order ahead of time, then go pick up order & they close early , no one even in store , is juts not right not a phone or email or anything to a customer when they are closing early knowing a paid for order had been placed . Just pretty sad to not even call or email customer or anything .. customer service is key for any business . Just disappointed ! read more

Called in an order, told them I'd be there right at 9pm, and arrived promptly at 9pm to see the lights off, door locked, and an employee finishing wiping windows and walking into the back. Knocked on the door and waited. No one came back out. Called but no one answered. Knocked again, then called again, and finally someone answered. Said I had called in an order and was out front waiting to pick it up. The employee (who could see me while on the phone) said they'd already shut the register down and couldn't do anything. I could see my pizza sitting on the counter. Guess they wanted it more than wanted to provide decent customer service. Hope it was tasty - I won't be back... read more

Great place for pizza! And they always have great coupons (between the internet, flyers, and in-store promotions) read more

Haven't had a bad experience here yet! Continuously finding coupons on the Internet and also signed up for their text alerts. Called in an order for pick up on a Tuesday. On Tuesdays they have any large pizza for $10. Called in my order to be picked up at 8:45 knowing that they close at 9. Had no problems picking up my pizzas. Had so many toppings on it I wasn't sure if it would cook properly. Came out so delicious! My daughter and I have decided this is the only way to do pizza ever! You get to pick your toppings and cook it at home so it is Superfresh! read more

We've been getting your pizzas since we discovered you a few months ago and have loved every bite. The crust bakes perfectly and the toppings are generous. Every time I've gone to order/pick up a pizza everyone has been friendly except for the person taking the order on today's visit. Probably just a bad beginning to the day. The young man had to go in the back and get her so she was probably busy. At any rate, terrific pizza and it won't stop me form going back again and again. I do have a comment on the website when ordering. It's very confusing and difficult to omit an item from the pizza I want. Dave S. read more

AMAZING GLUTEN FREE VEGGIE PIZZA!!! Seriously, they have the best gluten free crust I've ever had. While experience was divine.

Went here today 4/7/18. They refused to honor their money in the mail coupons. Will never return

Excellent pizza made from all-fresh ingredients and dough prepared on site. Personably managed by Frank with an eager and friendly staff. Their popularity is well justified. read more

Was pleasantly surprised. People have often said try Papa Murphy's but I have put it off for years thinking how could taking raw pizza home to cook be any good. Well as far as thin crust pizza goes this was pretty good. Nice and crisp crust with plenty of toppings. We had The Cowboy, at moms request. Restaurant was nice and clean and the staff was friendly and very pleasant. My only two complaints would be the pizza needed a little more sauce and they sell Pepsi not Coke read more

I ordered pizza twice online and both times the toppings weren't correct. I ordered a vegetarian pizza and they randomly put bacon all over it so I couldn't just pick it off. I let it go. The second time we ordered a family size pizza for my family they left off the meat but we paid for it. They are nice but disorganized. The manager, Tommie, offered a credit for a dollar for my next order. There won't be another next time though. read more

Every time my family and I eat here we get the runs stomach can't handle there food something in the crust

They are always friendly and nice! Great pizza! Wonderful people! Complainers just like to complain. Keep up the great work and thanks for being closed on Sundays! read more

For years Papa Murphys has been our household pizza go to. Whether a party or our weekly pizza and movie night this is the place. Consistent correct order, fresh ingredients and a great staff. Thanks Papa Murphy's read more

What can I say, it's Papa Murphy's. It's good! Love their Gourmet Vegetarian with the thin crust, creamy garlic sauce, spinach, zucchini, mushrooms, artichoke hearts, tomatoes, mixed onions, and herb & cheese blend. Nice treat when I feel lazy and I appreciate that they always chock the pizza full of veggies. read more

I've bought PM's pizza in various locations throughout the western US. This location in Prescott Valley AZ puts about 1/3 of the quantity of toppings that all the other locations do. The proprietor is obviously trying to maximize their profit while serving an inferior product. The standard crust is even thinned out to maximize their profit. The tomato sauce was so thin, it was barely present. I'll try the location in Prescott next time. read more