The people who work there are always friendly. The owner is great. The service is efficient. Sometimes I get take out and sometimes I opt for delivery. Pizza is always consistently delicious. Great crust. Pepperoni is my favorite. read more

I have been there the past week....3 times......had the cheeseburger and fries......it was awesome!......today I had a small pizza.....meat lovers....Awesome !!!....their pizza is much better than dominos or Pizza Hut......the price is just a bit up,......but the food so far is great !!!! read more

The every day special is amazing. I had a Large 1 Topping pizza, 12 wings and a 2 liter drink. It was awesome!!! Thank you guys!!!

Best 'Pizza Night' pizza I've had in Richmond. Sauce has a slightly sweet ring to it and the crust toes the line between hard and soft - perfectly doughy. As close to NY style as you'll get 335 miles south of the city. They also have their act together on the technology and ordering front, so they know who you are when they pick up the phone. Delivery is always punctual and friendly. read more

The Mediterranean and the pizza named after the owner are above average, as long as you like garlic. Don't bother with a regular cheese or pepperoni pizza. They overdo the salt a bit, and their crust is not the best I have ever had, but you could do worse. read more

Bomb wangz! Make sure you specify you want half drums half wings, if that's the way you want it. 2 out of three times have gotten more wing than drums. read more

Pizza Express - Cheese steak with onions and green peppers, and 18 sweet chili wings.... - Pizza Near Me - Richmond, Virginia

The calamari is horribly overcooked and the dipping sauce tastes more like ketchup than cocktail sauce. The chicken parm was ok; however the eggplant parm needed salt. Their saving grace are the burgers. A great burger at a decent price with delivery! read more

The Pizza here is GREAT! My entire family loves it and we order here several times a week!

I ordered 5 party pizzas for a high school event. The service was great, I ordered and paid in advance which made it easy and stress-free. I just pulled up and they loaded it all into my car. Everyone was thrilled with the size and taste read more

I ordered a medium extra cheese for pickup. Pizza was horrible, crust was hard, pizza was so greasy it stuck to the paper. I was unable to slice individual slices and it was so disappointing I threw 3/4 of it away. Pizza Express advertises itself as NY Style Pizza, I am originally from NY and this pizza is definitely no where near a NY style Pizza. I could have gotten a better pizza from Pizza Hut. Never Again ! . read more

Some of the best pizza in Richmond! Chewy crust, tasty sauce, good cheese - like someone else said, the crust is not greasy on the bottom. One of my favorite pizzas is the white pizza, with ricotta, spinach and broccoli (no red sauce). The spaghetti is decent, the garlic knots are good, but I did not like the calamari. read more

Tastes just like home! Being from New Jersey, the pizza here tastes a lot like home. The sauce on the pizza was perfect, and the entire pizza was perfectly made. However I only give it four stars because although it's not the best pizza I've had, it is very good and perfect for one of those nights where you just want a pizza. Overall this place is really good! read more

Love it! Try the steak and cheese, you won't regret it. They can't do it better anywhere else!

We love Pizza Express. The pizza and garlic knots are always very good, they are quick, and they are a local business, which I would rather support than a national chain. read more

Finally! I have finally found New York style pizza!!! I have been in Richmond for decades but have still longed for the pizza I grew up loving. Have tried so many places and tonight we ordered pizza delivery here. Oh my goodness! Perfection. Yes, it is gooey but that is New York style. Delivery was on time & this will be my new "go to" for pizza! read more

VERY DISAPPOINTED!!!! The 1st time I called to order from Pizza Express I was told at 945pm on a Saturday night that it was too late for me to place an order for delivery or take out because they would be closing at 1030pm. I wasn't aware that they had a 45 minute cut off time for call in orders prior to closing. Yea I knew the girl on the phone was lying, what I didn't find out until later that she was the manager. I tried again tonight because my husband wanted to try their jalapeno poppers that all his friends have been raving about. When my order got to me more than an hour later not only was it wrong, it was also cold and the pizza looked like it had been dropped upside down. I opened the box and all the cheese and toppings were all over the box top. I called to let them know what happened and again spoke to Jen, the same manager who lied to me before about the time limit for call in orders. Not only was she rude, she was argumentative telling me that she did not get my order wrong. Another hour later we got our replacement pizza and the correct appetizer only to be again DISAPPOINTED because the food was not all that good. $30 for a pizza that was only 6 slices and appetizers that were nearly burnt is not a good deal to me. Needless to say, I will not be a return customer and I will let others know about my VERY bad experience with Pizza Express. Which btw, an hour wait for pizza delivery is not exactly what I would consider express, js. read more

This is my first time trying pizza express. I called on a weekday around 2 pm and ordered one pizza for delivery. The lady on the phone quoted me 40 minutes. I thought that was a little unreasonable as I only live a few minutes down the road but I let it slide. What I didn't expect is my order to take 1 hour and 15 minutes. Needless to say I feel a delivery taking this long is ridiculous. If a business cannot handle the logistics of providing delivery service they should not offer delivery. I will be taking my business elsewhere from now on. read more

Hands dow best pizza in the West end. I would not recommend dining in. My family eats here at least once a month. They also have good wing, calzones, and subs read more

Fantastic pizza! It's very hard to find great New York style pizza around here, but this is the closest thing to it. Pizza was ready in less than 20 minutes. Bacon and onion thin crust is really good. I highly recommend it!!! read more

If you want really good italian food, especially the pizza and the spicy chicken wing stromboli, then this is the place. Delicious food, great prices, and good location. Excellent for catering for large gatherings - highly recommend! read more

They advertise that the business is "Family owned and operated" but its not. Everyone there, except the cashier, is Mexican and they barely speak English. I ordered a pepperoni pizza from there and when i came to pick it up they forgot the pepperonis, and when i told them about it all they wanted to do was throw some pepperonis on the already made pizza and throw it back in the oven. I had to argue with the guy to remake it, and then i didnt even get a discount for making me wait 20 minutes for their mistake. They have horrible service, with an attitude of "screw the customer" If you order from here you better hope they get it right or they will treat you like crap, and make you argue with them to make it right. read more

I don't understand why people buy these pizzas. I've had pizza express on 4 occasions (that I recall) and have been dissatisfied every time. My absolute biggest complaint is the crust. 3 of the times it was undercooked, and 1 time it was burnt nearly all black on the bottom. If you just look at the edges of the sliced pizzas, you can notice it's undercooked. It looks off. It tastes off. And it's chewy, but not from the cheese and not from being well cooked bread. Some pizzas get soggy from delivery time, but the dough under the cheese was definitely undercooked and not just soggy. Yuck. Very disappointed. Plus, when we called to have our undercooked pizza replaced with something edible, the manager requested that we send the bad pizza back with the driver. When the driver arrived (a very polite and kind and smiling individual) he stated that he was going straight home afterwards and left us with the extra pizza. He didn't make the mistake, yet they made him come re-deliver a pizza beyond his scheduled hours, and I'm sure they didn't tip him for it. Of course we could have tipped him again... but I realized... it should not cost me extra money because pizza express made a mistake... And the second pizza was visibly more cooked, but atill underdone. I will spread the word to my friends and neighbors to seek pizza elsewhere. On a side note, pretty darn good wings for a pretty darn bad pizza joint. read more