Quick service. Friendly staff. No upselling/pressure from the staff…read more Location is great, easy process

Thank you Chris and all rout staff for actually having solutions to my coolant ongoing issue…read more Appreciate the patience and follow up etc.

so i already had a bad experience here back in july, with the manager screwing me over twice on an…read morea/c appointment. i decided to try them again, due to having trouble finding an oil filter and oil for our car at other locations. now, they are asking for a license plate or vin, just to confirm if they have a filter and oil for you? they won't help you or confirm what they have, unless you provide this? this is ridiculous. look it up according to the year, make and model. it's not that hard! forcing me to have to call my wife, or go pull records on our car, just to confirm if (or if not) you even have a filter for me is literally stupid. the kicker? their other location in san ramon doesn't ask for a license plate or vin. they simply looked up whether they had the filter/oil for my car. there is something wrong with this jiffy lube danville location and how they do business. i will not make the mistake of calling them again. do yourself a favor and avoid this location. complete idiocy there.

Due to a technician problem during and oil change my driveway now has a huge oil stain. Jiffy Lube…read morepromised to clean or repair. Every company I had out told me that the stain will not come out and sections need to be replaced. I obtained several quotes from verified concrete contractors and suppled the estimates to Jiffy Lube. Jiffy Lube is only offering a small fraction of the cost to repair my driveway. I did give Jiffy Lube the opportunity to clean the driveway 2 times - Ist time their power washer created even more damage creating a hole in my driveway in addition to the large stain. Years ago, this was a good shop now I would never recommend that anyone take their car to this shop. 1st pic shows the stain, 2nd pic shows chunk out of my driveway when they tried to clean. Sketchy people for sure. 1-star reviews for a reason.

I had an outstanding service and experience at Danville Auto Center. Oscar is the reason I came…read morehere, I actually followed him from another location because I trust his work and his integrity. They diagnosed my 21 year old Toyota Camry with over 300,000 miles and provided a complete, detailed list of everything that needed attention. What I appreciated most was that Oscar took the time to narrow it down to what was truly necessary to make the car safe, as if it were his own vehicle. No pressure, no upselling, just honest guidance. The estimate was clear and detailed, and the pricing was very competitive. The customer service was exceptional from start to finish. More than anything, DAC earned my trust, which is rare in this industry.... Why I follow Oscar!!! If you're looking for transparency, fair pricing, and people who genuinely care, this is the place to go. THANK YOU Oscar and team!!!

AVOID DANVILLE AUTO CENTER AT ALL COSTS…read more I don't usually leave reviews, but what happened here was so outrageous that people deserve to know. My girlfriend brought her car here after it died while parking. She told them up front it was likely the battery (which they had just replaced), the alternator, or a loose wire. Pretty straightforward, right? Wrong. From there, it was a nightmare: * They refused to return her calls. She was the actual owner of the car, yet they completely ignored her and would only speak to me. * They dragged the repair out over three full days while dodging updates. * When they finally claimed it was just a loose wire, they quoted us over $500, apparently because they charge $250/hr just to "diagnose." * When we picked the car up, the passenger side window no longer worked, even though it was fine before. And the worst part? When we confronted Shawn (the owner) about all of this, he laughed in our faces, interrupted us, and treated us like we were the problem. When my girlfriend left, they actually called her a "f**ing b****." I confronted Shawn, and he admitted it--but said he was talking about her and not me. As if that somehow makes it okay. This wasn't just bad service. This was open disrespect. The way they dismissed and insulted my girlfriend made it clear they were trying to take advantage of her because she's a woman. If you value your money, your car, or even just basic human decency, stay far, far away from Danville Auto Center.

Incredibly responsive, honest, transparent, and trustworthy people and service!…read more Whether it's for an oil change or a major service, the team here gets the job done with speed, efficiency, and high quality. They also call promptly to provide updates and are up front about their recommendations. I just had my 90k service completed and they provided a clear breakdown of what's highly recommended to fix and why vs. others that need monitoring. Love that they sent the report via text so I could take some time to review and discuss with my husband. I also think the price is fair (checked with AI and it always fits the range for the service). Special thanks to Scott for staying late so I could pick my car up before the weekend! Appreciate you!! Highly recommend. P.S. location is so convenient, too. Got a car wash right next door (excellent btw), a tire shop on the other side (for those darn nails), and Costco gas down the street!

I highly recommend AutoTech in San Ramon for anyone looking for car repair. Lauren answered my call…read morewhen I reached out and kindly offered to take a look at my car first to estimate the diagnostic cost. They scanned my 2010 Prius car at no charge and identified the issues. There would only be a fee if further diagnosis or repairs were needed. The initial scan was very helpful and allowed me to contact the battery company for my Prius battery pack, which is still under warranty. AutoTech is a great place to get an estimate, and Lauren is very responsive. I had a very positive experience and would definitely recommend this shop as an alternative to dealership service.

We had amazing customer service from Alex. They were fast to diagnose and repair our concerns. We…read morehad our rotors and brake pads replaced and it was a great value. We will be back! They reward loyal customers and that's a nice bonus.

Joe was great. prompt efficient service when I had to get my tire replaced (unfortunately) after I…read morepicked up a screw

A huge Thank You, to the entire staff and mechanics at AutoTECH Blackhawk! Everyone was amazing…read morefrom my first call to my last question as I was leaving! I recently had a very unfortunate situation occur with a dealership. I called and they got my car in ASAP. They performed safety checks to ease my mind that the car was safe for my daughter to drive. I was not charged for the checks. I received via text, what I would call a Car Health Report with pictures. It is click and view, user friendly software, that is categorized, detailed, and accessible. A picture is attached of items it turns out I had no idea I needed to address in the near future or monitor. Will be bringing all three of my cars here from now on!

Brought my mom's car in the shop for service. Saw that a previous shop had done absolutely nothing…read moreand we had it towed here. They did a great job. They replaced the starter, battery and fluids. Shoutout to Sheen for the service!

I decided to come back to Big Brand after having such a great experience on my last visit. Since…read moreI've worked my entire life in customer service, this aspect is huge for me when visiting a business. I was quickly greeted by Angelo, and we got to talking about new tires for my Tahoe. I knew I had been putting it off, but with the warm weather around the corner I knew I should get this handled sooner than later. Angelo asked me some helpful questions and helped me to pick the perfect set! He was super friendly and really knowledgeable about the tires. His recommendation was right in my budget, has a great warranty and they looked badass on my truck! He gave me an honest wait time, which was totally cool by me. I walked around a bit and got some coffee and some fresh air. When I returned, my truck was done in the time he promised and it looked so good! I was so happy. 10 stars for Angelo and his excellent customer service!!!Because I had such a great experience today again, I decided this shop will be my go-to for my alignments, fluids and other services. I will definitely recommend my friends and family to come talk to Angelo when they need tires, or any service really!

A brief background of myself, I work on my own vehicles and am mechanically inclined. I even…read moreperform my own alignments on professional alignment racks when a friend of mine let's me swing by his shop. I brought in my car for an alignment after having lifted my CRV. I've previously aligned the vehicle before with the lift installed, but I had to make minor adjustments with some suspension components which led for me to get the vehicle realigned. At this time I couldn't do it myself due to my friends shop being unavailable so I bring it in here. The car gets aligned and was driven up and down the street and keys were given back to me. I was on a time crunch and was going out of town asap for a camping trip, in which I realized the steering wheel biased towards the left, but overall driving, the car drove perfectly straight. No big deal really. Gave them a call, let them know about the issue, was offered to get the steering wheel all lined up nice and even at no extra charge. A week later I come back in, they took my car back for the steering wheel adjustment no questions asked. Mind you, the wheel was off to the left a fair amount. Got the keys back shortly after with me noticing 3 things. 1. the car was not driven to check if the issue was fixed. 2. a new spec sheet was not printed and reviewed. 3. the wheel was now far off the right (even worse than previous) I rarely complain, but when I do there has got to be something absolutely wrong. I've had to come in 3 times for my car to get dialed in as it should and this is absolutely unprofessional. I spent good money on a service, I would expect quality work in the end. Maybe their alignment rack needs to be recalibrated? I don't know. long story short I would not recommend an alignment here and my steering wheel is still not straight.

We have been helped by this business for numerous years on several cars. They are helpful, prompt…read moreand dependable. I highly recommend this business!

Honest and helpful. I'll definitely be back. He diagnosed…read moremy issue but unfortunately very few shops fix the issue I had but Trevor recommended a shop that did it quickly, reasonably and (so far) well. Wish more businesses were like Trevor and Danville Service Center.

Although I no longer live in the Bay Area, I want to highlight my experience with Kevin & Conner's…read moreshop. If I had to choose one word to describe working with Kevin, it would be HONEST. He never tries to upsell unnecessary services. For example, when my previous vehicle (an Audi with just over 100k miles and high maintenance costs) started giving me trouble, I asked Kevin for his advice. He gave me a straightforward, neutral perspective without pushing me in either direction. If you're looking for a mechanic who lures you in with a low estimate only to surprise you later with unexpected charges, this is not that place. Kevin is upfront, reliable, and trustworthy. Over the years, he serviced multiple vehicles for me and even helped me purchase a new car. If I still lived in the area, I would not hesitate to go back. The only con is that they are busy which is a byproduct of several years of goodwill.

This was the second time for me and the first with our Acura. I was extremely pleased with the…read morerecent service on our Audi and my opinion continued with the Acura. This operation is extremely trustworthy, professional, and knowledgeable. They are also very fair in pricing. I absolutely recommend this business.

3 Stars seems accurate. I usually go to Oil Changers but saw discounted gift cards at Costco so…read moredecided to try them along with a coupon in the mail. They are more expensive than Oil Changers (153.00 was my bill!!!, before discounts thats pricey) so in the end didnt really save any money. I was lucky with no wait so it was fast that was great but they didn't perform any of the other services advertised). No tire pressure check, no windshield cleaning, no lights check, no fluids check, didnt check the maintenance schedule to offer any other services etc...Oil Changers does all that every time I go. Wont be back.

I was driving to Costco for gas and heard a terrible sound when I braked! I drove right into Jiffy…read moreLube and the guys were AWESOME!! Put me at ease immediately, checked my car immediately, changed my brake pads in less than an hour and had this nervous mama with no car experience back to work in no time! They even offered to drive me to and from work if they were not able to finish by the end of my lunch break! True gentlemen!! So very grateful for their calm and efficiency and INCREDIBLE service!! Shoutout to Justin and all the wonderful team members at Danville Jiffy Lube!! If I could give 10 stars I would!!