I have been here twice so far. Had great reviews on google so I decided to check it out. This is a…read moregreat place to go. It's local, the gentleman who owns it runs the whole place, He is very knowledgeable and can answer any questions. The shop is small so there may not be as wide of a selection as box store but the owner is willing to special order for you and everything is very reasonably priced and good quality. Will be going here for all my aquarium needs. :)

Great little fish store with salt and fresh water. Friendly staff, even let us in when they were…read moreclosed. Beautiful tanks and corals.

Darryl is the BEST of the BEST! He is the quintessential professional. We have never experienced…read moresomeone with his command of what it takes to maintain a smooth operating and healthy pond. We so appreciate his attention to detail and professionalism. We are senior citizens, as such, we really appreciate his kind, thoughtful and clear approach with us. He treats us like "family". Darryl's prices are very reasonable. AND, we are always charged as previously established. No surprises. I called Darryl the other day to discuss a possible change to our pond design. I shared his ideas with my husband. George was so relieved and happy with the extremely economical and creative suggestions Darryl presented. Big smile! THANKS Darryl!

I tried to do business with this guy since February and he is bound and determined to go out of…read morebusiness I guess because I still didn't get what I wanted. All I wanted was ONE GOLDFISH! First time I called was Feb 6th. I ask if he has a 6" goldfish and he said he would check with his buddy that holds fish for him and that he would call me back later that night. I didn't get called back for 2 days. When he did call back, it was only to check what size I wanted again and to be told that he should have it and that he would bring it to me in a couple of days. He never called. He never showed. I tried to call him and he never picked up. I left messages. I finally left one saying that since I have tried multiple times that it would be my last time trying and I never got a call back. Today I thought I would give it one more shot. I tried to set an appointment to meet him at his shop today and he refused. He wanted me to call him back later this afternoon to see what he was doing and to meet up (maybe). I said that I really wanted to set an appointment with him right then and there since I have been trying to buy from him for over a month and still haven't been able to since he keeps not calling me back. At first he apologized, but then he said, well I have been taking care of my sick aunt too. I said, not for over a month. He then said he wouldn't be doing business with me since I sounded sarcastic and that I could take his spot with his aunt instead before hanging up on me. First off, you don't make your personal problems your business failure excuses, especially to customers you have repeatedly failed. Second, you make a damn appointment when your website says by appointment only. Third, you keep your word once you make a commitment. If you are still wondering if you want to do business with this man, the answer is no! Run away! Pick a person who keeps their appointments and word. Pick someone who runs an actual business with real store hours and real appointment times. Even Comcast keeps their word about appointments better than this dude!

Petco is fine, but the grooming department sucks! They are disorganized, canceling appointments…read morewithout telling us. 3 times we have brought our dog in to be groomed and they "don't have him on the books"....wtf! We scheduled today's appointment in February, but apparently they didn't put him on the books...tired of this runaround from the groomers. I hate posting these type of reviews, but, when they cost me money in gas to get here just to screw me, I get upset... I'm not sure why they treat customers like this, but, we just made an appointment with Petsmart and they are happy too see him. Guess this place lost a customer....

First off the parking lot only has one handicapped space, not very ADA friendly. Had to park at the…read moreend of the lot and walk up to the store. Thank goodness I'm not in a wheelchair, but for those that are, be aware of that. When we got in the store, we noticed it is very disorganized and was cluttered. It also didn't have a very pleasant odor. We went in specifically looking for clothes and bows for my dog, but sadly they had a very small section and everything was disorganized, no bows either(which was fine). I only ended up getting a nylabone and flea meds for my cat. When we got up to the register line, there was only one cashier for a line of about 10 people, he didn't call for an extra clerk. Maybe he couldn't, but the store had several other employees doing random stuff, or just walking around. The cashier was very nice though and didn't seem stressed or overwhelmed. The only reason I gave the store 2 stars is because of the cashier and his professional composure. He greeted us when we got to the register and said have a nice day upon leaving the store. Unfortunately I do not recommend this store as it's very disorganized, cluttered and the lack of another clerk to help with the long line.

an hour before close and theres no employees to be seen. I grab my dog food and wait upfront for…read more5/10mins, when finally an employee walks up front with a mop bucket, and checks me out. I could have easily walked out with whatever I wanted, gotta at least have one person upfront at all times, come on guys.

Before and after photos of our dog getting "groomed". When we arrived to drop him off they asked…read morewhat we were wanting. Indicating that they did not check the online booking portion that I filled out. We asked for Half an inch off the legs, tails etc. We did ask for his booty area to be trimmed up a bit more for sanitary reasons. He had absolutely no matting. He had a bath a week prior. He gets brushed weekly! THEY SHAVED MY DOUBLE COATED DOG. The Excuse used was "well some don't understand what half an inch is". I asked for a trim. Never once would I ask for this Sheppard to be shaved. I just hope it grows back successfully with no complications. They did not make me pay for the service. However this is not okay.

Rainbow Pond Fish has helped us care for our 4000-gal pond for over 15 years and we could not have…read morebeen happier. Their prices have always been reasonable, and their service has been outstanding across the board. They were responsive when we needed quick help and their ability to problem solve an issue was always impressive. We are moving and will be making a strong recommendation to the new owners that they hire Rainbow Pond Fish to help care for their new pond.

Brian and Justin came out regarding a leak the waterfall feature of my pond. They were right on…read moretime, efficient, and professional. They found the leak in a short time and fixed it right then I can completely recommend them and I'll be calling them in the future for any pond needs

Great local pet shop with friendly and knowledgeable staff that care about the treatment of their…read moreanimals. If you're reading reviews saying that they're unfriendly, keep in mind that these guys aren't afraid to call people out if they're unprepared or uneducated in pet ownership. Every employee is willing to help do exotic pet projects right; from reptiles to aquariums to amphibians to arthropods, bioactive setups and more.

Store is clean but the staff (except one very tall guy in glasses thank you for being kind ) is…read moreunwelcoming and less than helpful. The young woman was especially unwelcoming. she was curt and condescending. Ive never been to this store so I was already nervous and her behavior just made it worse. she made me want to leave. no hospitality to the point the one nice worker was over compensating when he came back out to the front. It's that kind of treatment that makes people shop online. the store is fine, they have decent selection but if they're losing money its because they're hospitality is horrendous. the store is close to where i live and its locally owned (another reason i went there) but I'll be going elsewhere for my pets needs.