Dude, they are so knowledgeable and so willing to listen and teach. Highly recommend. They have…read morebeautiful products to choose from and the equipment are top notch. You can tell they are trying to sell you the best not the most expensive.

Great place for aquarium products. The fish and plants are super healthy. Staff is friendly and…read morehelpful. I'm creating a new tank with plants and fish and these guys helped me immensely.

Your employees should try not to act like complete jackasses. Especially the asian guy with the…read moreneck tattoo. I overheard them giving a customer shut because he was letting them know why an item they carry sucks. His reply, "why'd you buy it?" Garbage service. And we've been coming here for over 5 years. The place was much better when Jason was there.

This is the only store I will shop at for my freshwater fish. I have never once brought a disease…read morehome from adding a fish from this place & I have been shopping here for years. I enjoy the diverse selection of fish they showcase & the tanks are always beautifuly aquascaped with real plants & bogwood. This is always on my list of shops to show out of town family & friends a cool place to visit.

Great local pet shop with friendly and knowledgeable staff that care about the treatment of their…read moreanimals. If you're reading reviews saying that they're unfriendly, keep in mind that these guys aren't afraid to call people out if they're unprepared or uneducated in pet ownership. Every employee is willing to help do exotic pet projects right; from reptiles to aquariums to amphibians to arthropods, bioactive setups and more.

Store is clean but the staff (except one very tall guy in glasses thank you for being kind ) is…read moreunwelcoming and less than helpful. The young woman was especially unwelcoming. she was curt and condescending. Ive never been to this store so I was already nervous and her behavior just made it worse. she made me want to leave. no hospitality to the point the one nice worker was over compensating when he came back out to the front. It's that kind of treatment that makes people shop online. the store is fine, they have decent selection but if they're losing money its because they're hospitality is horrendous. the store is close to where i live and its locally owned (another reason i went there) but I'll be going elsewhere for my pets needs.

This is a small store that carries an array of natural foods for dogs and cats, treats,…read moreaccessories, toys, and grooming supplies. Prices are about average for the area. They have better quality pet food than you can get at the big box stores, though they don't carry the grain-in kibble brand I've been feeding for the past few years. I supplement with fresh meat and vegetables and yes, my dog is pampered, but I wasn't ready to switch base kibble brands, and I only saw grain-free options on the shelf. The lone employee was basically polite but not too helpful. I found some treats and shampoo for my dog, but otherwise had to go elsewhere.

I've always chosen to support smaller companies. Even though J co natural pet charges more for the…read moresame products than petsmart. I still would shop there to support a smaller company. Not after today. I brought 1 out of my many dogs in to pick up some training treats. He is only 6 months old. The clerk working approached very quickly/closely to me and my dog. and caught my dog off guard and he nervous peed slightly. The Clerk asked if I wanted to take him outside. So I did to the grass to finish his accident. I returned to pay for the treats and leave. However the clerk yelled at me and my dog not to come back into the store and to leave the dog outside. I calmly informed him I will never be going back to this store again. My puppy had a nervous accident. And it is way too hot outside to leave a pet outside. Especially a black puppy. The clerk furthered the bad experience for my dog and for myself. We both deserved to be treated kindly and with respect.

Rainbow Pond Fish has helped us care for our 4000-gal pond for over 15 years and we could not have…read morebeen happier. Their prices have always been reasonable, and their service has been outstanding across the board. They were responsive when we needed quick help and their ability to problem solve an issue was always impressive. We are moving and will be making a strong recommendation to the new owners that they hire Rainbow Pond Fish to help care for their new pond.

Brian and Justin came out regarding a leak the waterfall feature of my pond. They were right on…read moretime, efficient, and professional. They found the leak in a short time and fixed it right then I can completely recommend them and I'll be calling them in the future for any pond needs

I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

Ive been a customer for many years. Recently my new pup would only eat Chicken Crisp treats and I…read morehad trouble finding more. I was put in touch with the warehouse and the lovely woman sent 4 packs to this store after leaving me a voicemail. I am SO impressed and grateful for amazing customer service. Plus all of the employees are wonderful.

I stopped in here to get some toys for my new cat today and found a lot of great options. They have…read morea huge selection of cat and dog toys as well as a lot of food and treat options. The staff were attentive and friendly and the store was clean. I wish they had more reptile supplies as I also have a gecko and I'm running low on Pangea, but I may have just missed it. The parking lot is big and easy to get into and out of, the only problem is that it's on the one-way part of West 11th so if you're coming from the west you need to do a little bit of a weird route. I'll definitely be back here for more cat toys in the future!

I have been here twice so far. Had great reviews on google so I decided to check it out. This is a…read moregreat place to go. It's local, the gentleman who owns it runs the whole place, He is very knowledgeable and can answer any questions. The shop is small so there may not be as wide of a selection as box store but the owner is willing to special order for you and everything is very reasonably priced and good quality. Will be going here for all my aquarium needs. :)

Great little fish store with salt and fresh water. Friendly staff, even let us in when they were…read moreclosed. Beautiful tanks and corals.