I have been going to the Nautilus for my tropical fish for at least 14 years. In a market in which…read morethere used to be several small, locally-owned fish stores, this is now one of only two left and I do not visit the others anymore. Maybe at some point I will review them to say why, but for now, let's focus on why I like this place. Pros: ===================== -This is a fish store, not a pet store. You won't find dog poop bags as one reviewer was searching for, nor will you find lizards, or kittens... you get the point. You will get an owner that knows something about fish. -Because he knows about fish, you can trust his advice and input. -If you want a particular plant, or fish, he can probably get it for you. And, unlike one of his competitors, he actually follows through. -His prices are very, very fair for his stock. The importance of this in a market increasingly dominated by big box pet store cannot be overstated. -I have never gotten a fish disease from his store. I cannot say the same for either big box chain. Cons: ====================== -This is a small owner/operator business. He has faced a lot of challenges since COVID and his stock is not what it once was. But this could change if hobbyists like me stick with the fish store in our community. -There is one person, the owner, doing almost everything on the at least 50 tanks he has running. Yes, I do see an occasional dead fish, but I can say the same of pretty much every fish store I have been in. And they all had multiple employees. In the final analysis this is my go to fish store. If you are a FISH person, rather than a show tank person - or just a casual pet person, it should be yours too.

This local fish store is a true little gem. The owner is very knowledgeable in the hobby and his…read moreanimals and plants show a reflection of his calming but vibrant personality.

Great expertise in freshwater aquascape to include a vast supply of high quality materials required…read morein creating/maintaining a freshwater, "Amano" inspired, tank. My highest commendation and support for this youthful and passion-filled enterprise.

Dude, they are so knowledgeable and so willing to listen and teach. Highly recommend. They have…read morebeautiful products to choose from and the equipment are top notch. You can tell they are trying to sell you the best not the most expensive.

Really surprised to see negative reviews for this place. We discovered Aqua Serene early this…read morespring when we were starting to plan our garden. The staff has always been super friendly and helpful whenever we've gone in. Everyone has been extremely knowledgeable and open to answering our endless questions and giving great advice and guidance about our garden. I know if I have a question, that's always a place I can go where someone will do their best to help me find a solution or the right product for my needs. Aside from that, it's just a great place to look around. Our kids like wandering and looking at all the fish and plants. Everything is always super clean and well taken care of. They have an awesome selection of pond plants as well. It's really become one of our favorite stops for garden needs over the last year. Grateful to have them in the neighborhood and community =)

Your employees should try not to act like complete jackasses. Especially the asian guy with the…read moreneck tattoo. I overheard them giving a customer shut because he was letting them know why an item they carry sucks. His reply, "why'd you buy it?" Garbage service. And we've been coming here for over 5 years. The place was much better when Jason was there.

They have always been very knowledgeable about what works best in my aquarium and unlike PetSmart…read morewhere my fish die within three days, my fish lasted a long time.

Great local pet shop with friendly and knowledgeable staff that care about the treatment of their…read moreanimals. If you're reading reviews saying that they're unfriendly, keep in mind that these guys aren't afraid to call people out if they're unprepared or uneducated in pet ownership. Every employee is willing to help do exotic pet projects right; from reptiles to aquariums to amphibians to arthropods, bioactive setups and more.

I am really glad I have found this place. I only wish I had found them sooner. I have been driving…read moreacross town buying bags of dog food for my girls for quite some time. The food I get you can't get at the commercial stores, you have to get at special stores like J Co. The first time I came in, I was really impressed with the knowledge of the staff, and the customer service that was given not just to me, but to the other customer's that were in front of me. I observed the store owner carry out a bag of dog food for an elderly man that day and that melted my heart. They didn't have the size bag of food I needed, so he ordered it for me. Unfortunately shortly after that I ended up taking my Son's dog in, and had to switch brands because it was a little spendy paying for 2 small dogs, and 1 large dog. It is the same company of food, just the cheaper version. Thankfully they carry it here as well. When I did purchase my bag of Orijen dog food the owner carried that bag out for me... no questions asked. That is just the kind of guy he is. I am now buying Acana, which is the Sister to Orijen. They have the program where you buy 11 bags get the 12'th one free. Or 10 get the 11'th? Something around there. I can't quite remember. I have been still buying my food at the other place because I am waiting to get my free bag. I think I have one more purchase until I can be a more loyal customer here. I think customer service, and knowledge of the product is really important especially when dealing with pets. They have that going on here. Nothing but the best here. My Pomeranians are one in a half, and one and they rarely get treats, the only treats I have ever bought for them have been the Orijen freeze dried treats their whole lives up until Thanksgiving time when I saw the Bocce treats here. They looked really healthy, and limited ingredients. My girls love them, and they have not had upset tummy's or have not had any itchy issues while eating them. I am one picky Pommy Mommy when it comes to what they eat, and now I also watch what my Son's English Cream retriever eats. She has not had any issues eating these treats either. They are all eating the Acana, after eating Orijen puppy, and love it. Their coats are beautiful, and soft. As soon as my Son takes his baby back, I will switch back to Orijen for my Pommy baby's though since they won't eat me out of house, and home. :-) Anyhow, best place for food, treats, toys, and shampoo. I think they even have a washing station. Go check them out!

This is a small store that carries an array of natural foods for dogs and cats, treats,…read moreaccessories, toys, and grooming supplies. Prices are about average for the area. They have better quality pet food than you can get at the big box stores, though they don't carry the grain-in kibble brand I've been feeding for the past few years. I supplement with fresh meat and vegetables and yes, my dog is pampered, but I wasn't ready to switch base kibble brands, and I only saw grain-free options on the shelf. The lone employee was basically polite but not too helpful. I found some treats and shampoo for my dog, but otherwise had to go elsewhere.

Rainbow Pond Fish has helped us care for our 4000-gal pond for over 15 years and we could not have…read morebeen happier. Their prices have always been reasonable, and their service has been outstanding across the board. They were responsive when we needed quick help and their ability to problem solve an issue was always impressive. We are moving and will be making a strong recommendation to the new owners that they hire Rainbow Pond Fish to help care for their new pond.

Brian and Justin came out regarding a leak the waterfall feature of my pond. They were right on…read moretime, efficient, and professional. They found the leak in a short time and fixed it right then I can completely recommend them and I'll be calling them in the future for any pond needs

This place is the real deal! Don't go in expecting it to be like a chain store or big box retailer,…read morethis is a local establishment with an amazing amount of stock and very, very knowledgeable staff! I was visiting from LA and had a conversation with Dale, the store owner (I was visiting family in Corvallis). He proudly showed his rare species, some even breeding in the tanks! Plants are plentiful, some that Dale grew in his own greenhouse. He even had a filter impeller I couldn't find anywhere in Southern California nor online! I worked many (many) years ago at a similar business, plus I frequent several LFS (local fish stores) in my area. Animal House is one of the more impressive stores I've ever visited. Once again, you can save a couple of dollars online or at a chain, yet local businesses offering the services provided by Animal House need to be supported. I'm making it a priority to visit this business again in the near future.

I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Ive been a customer for many years. Recently my new pup would only eat Chicken Crisp treats and I…read morehad trouble finding more. I was put in touch with the warehouse and the lovely woman sent 4 packs to this store after leaving me a voicemail. I am SO impressed and grateful for amazing customer service. Plus all of the employees are wonderful.

I stopped in here to get some toys for my new cat today and found a lot of great options. They have…read morea huge selection of cat and dog toys as well as a lot of food and treat options. The staff were attentive and friendly and the store was clean. I wish they had more reptile supplies as I also have a gecko and I'm running low on Pangea, but I may have just missed it. The parking lot is big and easy to get into and out of, the only problem is that it's on the one-way part of West 11th so if you're coming from the west you need to do a little bit of a weird route. I'll definitely be back here for more cat toys in the future!

Great little fish store with salt and fresh water. Friendly staff, even let us in when they were…read moreclosed. Beautiful tanks and corals.

I have been here twice so far. Had great reviews on google so I decided to check it out. This is a…read moregreat place to go. It's local, the gentleman who owns it runs the whole place, He is very knowledgeable and can answer any questions. The shop is small so there may not be as wide of a selection as box store but the owner is willing to special order for you and everything is very reasonably priced and good quality. Will be going here for all my aquarium needs. :)

Great selection of quality pet supplies and nourishment…read more Super friendly staff!! I was so happy they offered punch cards on my dog food and yak cheese. Last place I went to I had to ask every time. I came a little towards closing so hopefully will be able to mosey around a little more next time. I am glad this store is here! Prices are about what you'd expect from premium items.

I love the service here everyone is willing to help! And anything you need they have and if for…read moresome reason they don't they will get it.