Love that I don't have to clean up the mess! Great place to take my two dogs. Always friendly.

Originally, a couple of years ago, I met the former owner, Liz, when walking my dog past her house one day. She told me she still worked at Laundromutt, just no longer the owner. She did a nice job but did not return my text re: making an appointment the 3rd time I wanted my 15# Aussiedoodle groomed by her (note: NOT Laudromutt's fault Liz ghosted me! Btw, Liz no longer works there, either.) She'd told me on the 1st appt. *no one* but her would groom an Aussieddodle (which I found out later was b.s.), so after that, I bought my own electric Andis trimmer. Let's just say, I'm no trained groomer! After too long, I decided to give Laundromutt another chance (& glad I did!). I called several times over 2 days...no one answered the phone nor returned my voicemails. Then, finally the owner answered on the 2nd day & I told her the situation re: my trying to get an appt. (she wasn't there to answer the phone & wasn't happy the employees hadn't answered & I went thru that). She got me in that day with Gladys. She also gave me a 25% discount because I thought their discount days noted online were for grooming, which the discount days during the week are NOT related to the grooming, only the self-service bathing - so be aware of that! It's rather deceiving. Same for behind the main counter, they have those discount days painted on the wall but no indication it's ONLY for the self-serve bathing. Now here's the happy ending that'll have me returning... Gladys did a TOPNOTCH groom! Gladys is exceptionally thorough & she had a lot of work to do on my girl who was in desperate need of a good grooming! Gladys pulled out all stops! Plus, she explained everything she did (A LOT!) & gave me suggestions for my dog's grooming care in the meantime. My pup was very relaxed & very happy afterwards, her thick coat trimmed down very short just in time for the heat! I could tell by my dog's behavior when I picked her up that Gladys treated her very well, too. (My dog is very compliant when getting groomed but would tremble the whole time with Liz...but I think she probably relaxed under Gladys's care.) Thank you, Gladys! read more

Great customer service. Assisted me and my dogs in a timely manner, great with nail trims!

The place is clean & the people are friendly & helpful. A very positive experience. We will definitely be back!

Dropped in to take advantage of the Monday nail special with my two tiny chihuahua pups.... they were wonderful with them at their first nail appointment...pups were not frightened and it was quick easy and fab! The Springfield location looks great and the staff was welcoming.... thank you for inaugurated my babies with such care! We'll be back read more

Nice wash area! Very welcoming and walked right in. They include shampoo and conditioner( a bit watered down though). You are able to adjust the water temperature easily. Towels and blow dryer available. Price was affordable $18 for our 90lb dog. read more

The Laundromutt - Outside - Pet Groomers Near Me - Eugene, Oregon

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Can't say enough about how wonderful the staff and set up here is. They are so kind and welcoming. Do so great making all dogs comfortable. The shampoos, conditioners, brushes, towels, dryers, cologne sprays, and let's not forget treats are wonderful! Tubs are always turned around and cleaned nicely! I appreciate the staff her so much! read more

Lovely place! First time taking my dog to a self service wash center. It was awesome since it is winter and too cold to wash my dog outside like we normally do. We found out about the place through Groupon and ventured to River road area to try it out. The employee who greeted us was friendly and helpful. She informed us of the types of soaps available, showed us how the equipment worked and supplied us with aprons to wear. The tub is easy to contain your pet and you can adjust the water temp. I love the large "hair dryer" we could use. And the employee helped us to click his nails. We got some cute and yummy treats from their front desk to reward our dog for enduring a bath. Their menu shows promos throughout the week. I plan to come back during their happy hour times for a discount! read more

The Laundromutt - Pet Groomers Near Me - Eugene, Oregon

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Convenient, clean, huge tubs to wash my 2 dogs in at the same time! Loved that it was literally down the street from the house.

We love this place even though he's nervous for baths they have everything you need to be squeaky clean the high power blow dryers are nice! read more

The Laundromutt - Pet Groomers Near Me - Eugene, Oregon

Great staff. Had the full deal for both of our pups and very reasonable price. Everything you need is provided and they do a good job with nails and anal glands as well!Q My dog is a screamer and they did very well with her too. Thank you we will be back. read more

This place was incredible!! We walked in and Levi, who was working was very helpful! We have two dogs and decided to put them in the same tub, but you can choose to do two separate baths! They have shampoo (good shampoo) there ready for you, a blow dryer, towels, all the works! They can also clip toe nails (they do that but you help hold your dog). We got a deal on Groupon for this time, but they also have other deals throughout the week that are really good! Overall, it is super cheap for what it is and is better than doing it crouching down in our bath tub at home like we normally do! Maria, my black lab, normally HATES baths, but as you can see she was smiling at the end. So yay! I'd say it was a win! We will 100% be back! read more

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You lied again about grooming. Rachel said she couldn't groom and if she did it wouldn't be professional. Basically said she would not do a good job and couldn't do it, even though I was told you all could. Horrible customer service. I will be letting Bush Animal Hospital know about this experience. read more

Stopped on my way through town because my service dog really needed a bath. Chose this place because of the awesome name. Would go back because of the terrific amenities. read more

Really friendly staff, great grooming service! Would recommend to anyone looking for a fun place to either self-service wash or leave for grooming. Plus they have a selection of cute treats for afterwards! read more

The Laundromutt - Pet Groomers Near Me - Eugene, Oregon

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What a great bunch of groomers! My puppy had never been to a groomer before. Poor Akzel was so scared. But they helped me calm him down. They did a spectacular job bathing him. They cut his nails, cleaned his ears, did his anal glands. I'll certainly be back! read more

I got my cat the lions cut. He was full of dreads and summer is coming up. Not only did Gladis do a FANTASTIC perfect cut, but she is truly a kitty magician. My cat now loves his arms and paws being stroked where before he would pull away. Every cat is different, but my cat was found as a kitten behind a barn so it could have gone one of two ways. She takes 3-4 hours to gain trust and does it early where no dogs are in the front of the building to ensure the cat is as comfortable as possible. She doesn't use any sedation or muzzles. She gives the cats rest and does not push them past what they can handle. She will do what the cat allows and charge accordingly. I was SOO freaking impressed I had to leave a review. I hear not many people will shave cats and I guarantee they won't do it as good as her while maintaining a gentle touch. His fade is on POINT. Thank you! read more

The Laundromutt - Pet Groomers Near Me - Eugene, Oregon

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We have repeatedly used this dog wash because of their consistent quality. Today we noticed it was even better than normal, not only does Meagan help and keep the place nice their conditioner was very nice quality. read more

I bought a groupon for this place and finally went to check it out today. It is awesome! It's so convenient and easier to navigate than trying to get my pup in the bath at home. They provide everything you need as well and more! Shampoo, detangling conditioner, brushes, towels, blow dryers. Prices are good and they have a happy hour as well. It's also great that they have nail trimming included with a bath. I'll be going back! read more

The Laundromutt - Pet Groomers Near Me - Eugene, Oregon

Mckenzie is phenomenal! My guys went in looking like Fraggles and came out as dapper dogs. She is so kind and my boys absolutely love her. You won't get better care anywhere in town. read more

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Very helpful, observed COVID protocols. Good experience for our dogs. I don't want to give them a bath at home anymore!

Love love love this place! The ambience is nice it's well-kept and very animal friendly! ...? Come here for great, sincere & amazing service at a fair price! read more

I got a Groupon coupon for a self-wash and nail trim. The place doesn't look like much from the outside; in fact I left my dog in the car and went in to check it out first for cleanliness and such. My confidence was restored. It was clean, well set up, and I was greeted by a very friendly employee (I believe her name was Madison). My dog fell in love with her instantly and was very persistent in giving her kisses and trying to clean her ears. She took all that in stride with a great sense of humor. She obviously loves dogs! She did a great job on his nails and used the Dremmel to smooth them to a perfect finish. They had a good variety of shampoos and other products available for use. Overall it was the best experience I've ever had washing my dog or getting his nails trimmed. Thank you Laundromutt! read more

Great place to wash your dog! Lots of tubs to use and Good blow dryers. The staff is very friendly and helpful. Highly recommended!!!

Took our dog there and it was nice, got the pup all clean and smelling good. We had the lady that does the nail trimming trim her nails, she already cut another dogs nails too far up and he was screaming bloody murder. The lady then proceeded to cut our dogs nails because we didn't understand that she wasn't cutting the other dogs nails wrong. After she cut our dogs nails way too short and drew blood she then said that our dog wasn't holding her paw still, well no kidding I'm sure all dogs don't like to have theirr nails cut, we had a few not so nice words exchanged unfortunately. I would take my dog to clean her there again, but definitely not to get her nails clipped, this is unfortunate as hell for the lady working there, but I truly believe that she shouldn't at all. read more

Great self service dog wash! Colleen and Sue were incredibly nice and super knowledgeable. Nail trim was conscious of natural dog positioning which is great for older dogs with tender joints. Super clean and the renovations are still coming! We will be back! read more

First time at a self wash dog salon. Staff was excellent, products for complete bath provided if desired. Great blow out drier too. Even trimmed his nails. read more

New owner is awesome! The place is super clean, has all the necessities, and owner is willing to help with anything and everything! She even transferred/honored previous owners customer's rewards so today our wash was free! Our Bella is now prancing around feeling very clean and pretty!! read more

Best air pressure on dryers and water pressure on hoses that I've found for a dog wash. Friendly owners and staff. Great price, dog treat after every bath. Natural shampoos. Love this place. Tubs are higher up which I like since I'm tall. read more

Great place to have nails trimmed especially if you're dog freaks out! They were very gentle and it took two people and a muzzle to hold her but they got it done quickly! Will continue to go there snd hope she mellows out! They also have a great selection of baked doggy treats! read more

Great place to wash your dog. They provide shampoo, conditioner, towels and blow dryers. My dog sheds quite a bit and it was nice not to have to clean it up after the bath. I used a groupon but would pay the regular price to go here in the future. read more

They were so incredible helpful! My dog becomes very defensive when having her nails cut and they were extremely quick about it. They also have treats to reward your good fur baby after bath time! Will definitely come back here again. read more

This is my favorite dog wash to go to! The people who work there are always really friendly and helpful. The shampoo is GREAT! They have lots of selections and always pick out a good shampoo for my dog. Very clean and sell amazing all natural grain-free treats. Plus I love their Monday special on nail trims! read more

I have used this shop several times, they are to open at 10 AM, my time is valuable and when getting there they do not open on time but are notified that they will be 15-20 late... I vote with my feet! read more

I brought my dogs in last Monday for their second visit. The establishment is spotless and the tubs and equipment are great. I liked the dog shampoo as well since it was natural and Sadie got her nails trimmed. Looking forward to the gourmet doggie treats. A good neighborhood business. I know there have been quite a feel good comments about the nail trimming service that is available in home. My kids like getting out so not something I need but it's good to know it's available. read more

We have been going here for over a year! We love the shop amenities and the staff. They know our puppies by name.

Clean, friendly & helpful staff, met all of my expectations. My pup was clean and dry when we left, so I am happy. Price is decent.