I am so happy something went in on this side of Eugene/Springfield! So much closer to home, I love…read moreit! Nice store, nice selections, a little pricey if not on sale, but I think everything is getting like that Just happy the store is so much more convenient! Thank you

Really great addition to the Thurston area. In addition to being a feed store for livestock they…read morealso have clothes, tools, guns, fishing stuff, gardening stuff, etc. They updating the building nicely after being vacant for many years. Lots of parking and nice new shopping carts.

BEST DOG GROOMING - staff, price, convenience…read more most affordable dog grooming in Eugene, esp for curly haired doggos. only a two month waiting time (new to this? most places are six months with 2-3x the cost) i have a dog who is sweeter than sugar in southern sweet tea and she has been traumatized by other grooming experiences. when having to change groomer, found wilco as last resort bc curls were too problematic for local dog suds place in winter. never a hassle to drop her off. always assured she is in good hands. groomer asks questions and listens for responses, checks for understanding. my lil cutie has never looked better. it's $100 a full service groom for her. the second less we've paid is $230 for her size and hair type. bc my gal is soo out of this world incomparable to other groomers (even good ones!) - it's wirth it to tip at least 50% bc it's still cheaper than if i were to go any where else, and the trust i have in the groomer and staff would be worth $300 a cut (ouch!) regardless. never had a groomer who was able to accommodate preferences in cut. after one year and six sessions at wilco, i've never been dissatisfied with cut and service. flatly put- she's never looked better and been ready to get home within 3 hours each time. drive is out of the way but 100 worth it.

The dog grooming shop was wonderful for our rescue dog. Holly the groomer was very kind to Ethel…read morewho was very scared. She looked adorable after her trim and bath. They didn't use perfume on her which made us happy too. Reasonably priced and a great job! Thank you.

We always love coming directly into the store, especially during the spring and fall growing season…read morewhen a full array of vegetables herbs and flowers are in stock. We routinely come in for chicken feed and related supplies-this store has *the best* selection! But that's not all. The service is superlative. The staff members are excellent educators, very knowledgeable about their wares, and willing to spend time to answer questions. We just found out they have delivery to the Eugene area!

This place feels like a best kept secret. Their prices on compost, perlite and other amendments…read morebeat everyone around, even Bi-Mart. Bring a bucket, get a tare weight, and scoop your own of one of any number of ingredients including comprehensive organic fertilizer (COF) mix . You can get local delivery for $20 if you don't want to dirty your car with bags of mulch and compost, or just need more than will fit.

Great service and selection! We also had pictures with the Grinch taken yesterday and that was fun…read more Thank you, Chris.

The store is very poorly managed. Customer service is not their forte. The manager who I dealt…read morewith on several occasions was rude and treated me with contempt when I inquired about a product for which she had no knowledge. She tried to lie about the product and provided verifiable false details about the product. On another occasion, the worker actually unloaded a forklift full of hay from below the truck bed instead of using the forklift to lower the hay into my truck, which is the stupidest thing I've ever seen. I have a stables and am a big consumer of horse products and this store is close to my stables, but I drive to a nearby town to avoid this store.

I have gone in here on and off over the years, but never really showed any loyalty, although I…read moreshould have since I do believe in supporting local business. But now that I rad the story about them getting swindled out of $5k in horse food, I'll be buying from them whenever possible. Awful that a family owned business would have to endure a loss like that.

Love these guys... staff always helpful & friendly. Good selection & prices for a small biz in a…read moresmall town and I love supporting them! I get all my chicken & duck needs here!

The staff is always friendly and helpful and I LOVE supporting small local businesses BUT it's…read moregetting increasingly hard to continue to support local businesses when they are closed and other stores are open. This has been a complaint of mine and others in the community for the 7-8 years I've been coming here, farmers get up early and a farm store should be open for business before 9am!! The selection is already minimal compared to big stores not too far away and I can't tell you how many times I needed something on Sunday or before 9am and had to go to a bigger store because the Farm store is closed! It's also frustrating that the hours when you look up online are different than the actual hours!

After paying TOO MUCH for 1 ton of hay it took them 5 days to call me back (I called every day to…read moreschedule it) and it needed to be on their time and charged me $60 to deliver 2 miles away. After telling them where to put the hay, they put it in the wrong place and refused to come and fix it after telling them I am injured and can't move it myself. They had to nerve to blame me for their mistake and said he needed to get the phone before he said something he shouldn't. RUDEST costumer service ever. I said years ago I wouldn't go back and I did. MY mistake. I will NEVER shop there again.

I was on my way home from a long trip and needed chicken food before I got home. After looking…read moreonline to find a close feed store on my route home, I called to be sure they had what I needed. What a joy they were when I arrived. There were children petting new baby goats, locals chatting and laughing and the service I received was excellent ! If I didn't live so far away I would use them regularly!

This is the best feed store in Lane County. Great selection of products with great prices and…read morewonderful people. Three generation family owned and run, they go out of their way to make sure you get the service and products you need. They are also an information hub for the farm and ranch community. If you need something for your animals, your ranch, your farm, a fun gift, excellent fresh eggs, or the best deal on black oil sunflower seeds anywhere, this is the place.

Last time there greeted by amazing service person, "Adrianna". She showed me all I need to find …read more Was very kind and knowledgeable about products, knew immediately where everything was , and answered all my questions with a smile. I'm thinking about coming back to offer her a job with my company. You better keep her. HS

We have come here for years and it's where we get our dog food still. We like that you have a card…read moreto earn a free bag of dog food after so many purchases. That's fun. HOWEVER I am leaving a review because in the last 6 months to almost a year the store has become extremely dirty, crowded, and an absolute mess. The carts are broken, my daughter ripped her finger open on the handle while sitting there. The seat belts are ripped & unusable. The store you can't even navigate through isles and racks they are crammed together. It's honestly gross and needs to be swept, and cleaned up from front to back in the store. Forget using a cart through isles you can't get through at all. The clothing department is for sure the worst area. I'm disappointed because it's no longer a nice clean store to go to. I just want to get in & out. The staff used to be helpful & knowledgeable and now they don't know where anything is when we need help & look like they aren't happy to be there. We used to have much better customer service previously. Disappointed to see this store change so much recently.

So happy to have a local feed store in downtown Monroe. Friendly staff and lots of product to…read morechoose from. Prices are pretty good as well.

They killed our $500 mature female breeding tarantula. Who was special for breeding because she was…read moreextra docile. And customers wanted her babies. THEIR ONLY POSITIVES: 1 extra star just for Jordanna. We will admit their animal care products and prices are decent, and there's a selection. Jordanna is an honest employee and well learned. But I do not recommend this place for anything after the way they let their own animals and other animals die. They had a store parrot who they let die. That shoulda been a sign to us. WHAT HAPPENED: My son and I boarded our tarantulas with hometown pets while we are moving. It was 2 weeks. He paid $40 a week every week. He gave explicit instructions that 3 of them are Goliath tarantulas who need water every single day. "She needs her plastic water dish filled every day or she will die in 48 hours." Their hired employees said they absolutely knew about Goliath tarantulas. I believe they do. But the owner, Jim, he *NEPOTISM HIRES HIS OWN FAMILY TO DO WORK WITHOUT RELEVANT KNOWLEDGE OR DILIGENCE*!!! And more than once I've encountered that the wife & son don't learn about the animals and literally 'do not read.' Can't answer my questions. My son noticed they did not observe the instructions on the cage or the hazard warnings made visible for the employees safety if they simply WERE uninformed. I can see them in the video. They are not wearing gloves or being cautious. "No bare hands. Danger hairs." Is written all over the cage. Jordanna spoke to my son and knew exactly what he was talking about. She knew about Goliaths and said she would make sure everyone else knew. But when the wife spoke to my son I couldn't tell what she was asking, but she seemed totally oblivious. And when he came to pay the second week he found her dead because they didn't water the goliath tarantula for 4 days. We had to retrieve the tarantulas from hometown pets and try keeping them safe in a van instead. THEIR HISTORY AND OPINION OF GENERAL BEHAVIOR: This place literally bought up every non-corporate pet store in Eugene/Springfield. They shut down and sold off anyone they didn't convert into a chain store. They have complete monopoly on pet stores that aren't either PetCo or Petsmart. There used to be at least 3 different stores in town between Pet Time, Zany Zoo, and Bobcat Pets. Now there's only hometown pets. And they're halfways incompetent and the owner is manipulative. He has a hell of a poker face and puts on a businessman act like a pro. But zero sympathy was given when our tarantula was killed. My son said they tried to humiliate him for "screaming and crying in the back room." The owner Jim is basically Buck Strickland from "King of the Hill." Jordanna is Hank Hill who actually runs the place and makes things look confident & professional. You can trust what Jordanna and Jayden say. You can trust the store products. Their prices are good. Their terrariums are their best product. bread and butter. But never trust them with the safety of something you love. You'll set yourself up for absolute heart-break. My son is not doing ok. I'm still upset too. Or maybe just go to Walmart or Petsmart since there's a stupid monopoly on privately owned pet stores.