I am so happy something went in on this side of Eugene/Springfield! So much closer to home, I love…read moreit! Nice store, nice selections, a little pricey if not on sale, but I think everything is getting like that Just happy the store is so much more convenient! Thank you

Really great addition to the Thurston area. In addition to being a feed store for livestock they…read morealso have clothes, tools, guns, fishing stuff, gardening stuff, etc. They updating the building nicely after being vacant for many years. Lots of parking and nice new shopping carts.

The dog grooming shop was wonderful for our rescue dog. Holly the groomer was very kind to Ethel…read morewho was very scared. She looked adorable after her trim and bath. They didn't use perfume on her which made us happy too. Reasonably priced and a great job! Thank you.

ABSOLUTE JOKE!!!! Paid for a Bing cherry Tree online. Drove…read more20 miles to pick it up. When I got there, they said they had no more in stock. But they would be happy to give me a rain ear instead and I said "that's not what I purchased" they did however, have some that were potted, but I would have to pay double for $59.99 . But at the same time, it would take several days to get my refund back that I already paid. I ended up speaking to the manager. She was extremely rude was completely non-empathetic that I just drove 20 miles on my Sunday morning.... The correct customer service here would have been to give me the Bing Cherry tree they had in the pot. I do ALOTof business at this store... THAT STOPS TODAY!I WILL NEVER PURCHASE ANOTHER PRODUCT FROM ANY WILCO STORE! F+ on customer service

This place feels like a best kept secret. Their prices on compost, perlite and other amendments…read morebeat everyone around, even Bi-Mart. Bring a bucket, get a tare weight, and scoop your own of one of any number of ingredients including comprehensive organic fertilizer (COF) mix . You can get local delivery for $20 if you don't want to dirty your car with bags of mulch and compost, or just need more than will fit.

We always love coming directly into the store, especially during the spring and fall growing season…read morewhen a full array of vegetables herbs and flowers are in stock. We routinely come in for chicken feed and related supplies-this store has *the best* selection! But that's not all. The service is superlative. The staff members are excellent educators, very knowledgeable about their wares, and willing to spend time to answer questions. We just found out they have delivery to the Eugene area!

Great service and selection! We also had pictures with the Grinch taken yesterday and that was fun…read more Thank you, Chris.

The store is very poorly managed. Customer service is not their forte. The manager who I dealt…read morewith on several occasions was rude and treated me with contempt when I inquired about a product for which she had no knowledge. She tried to lie about the product and provided verifiable false details about the product. On another occasion, the worker actually unloaded a forklift full of hay from below the truck bed instead of using the forklift to lower the hay into my truck, which is the stupidest thing I've ever seen. I have a stables and am a big consumer of horse products and this store is close to my stables, but I drive to a nearby town to avoid this store.

I'm not from this area, but always stop by to see Travis and his crew. They're extremely helpful…read moreand focused on serving their customers needs. Trust me, they don't care where you came from - but they ARE happy to see your face when you walk in. They have TONS of different items for your pets, your livestock and your home. This week, I have to be in Portland and will be making a side trip to see The Great Beardo (Travis) and the crew!

Love these guys... staff always helpful & friendly. Good selection & prices for a small biz in a…read moresmall town and I love supporting them! I get all my chicken & duck needs here!

The staff is always friendly and helpful and I LOVE supporting small local businesses BUT it's…read moregetting increasingly hard to continue to support local businesses when they are closed and other stores are open. This has been a complaint of mine and others in the community for the 7-8 years I've been coming here, farmers get up early and a farm store should be open for business before 9am!! The selection is already minimal compared to big stores not too far away and I can't tell you how many times I needed something on Sunday or before 9am and had to go to a bigger store because the Farm store is closed! It's also frustrating that the hours when you look up online are different than the actual hours!

After paying TOO MUCH for 1 ton of hay it took them 5 days to call me back (I called every day to…read moreschedule it) and it needed to be on their time and charged me $60 to deliver 2 miles away. After telling them where to put the hay, they put it in the wrong place and refused to come and fix it after telling them I am injured and can't move it myself. They had to nerve to blame me for their mistake and said he needed to get the phone before he said something he shouldn't. RUDEST costumer service ever. I said years ago I wouldn't go back and I did. MY mistake. I will NEVER shop there again.

I was on my way home from a long trip and needed chicken food before I got home. After looking…read moreonline to find a close feed store on my route home, I called to be sure they had what I needed. What a joy they were when I arrived. There were children petting new baby goats, locals chatting and laughing and the service I received was excellent ! If I didn't live so far away I would use them regularly!

This is the best feed store in Lane County. Great selection of products with great prices and…read morewonderful people. Three generation family owned and run, they go out of their way to make sure you get the service and products you need. They are also an information hub for the farm and ranch community. If you need something for your animals, your ranch, your farm, a fun gift, excellent fresh eggs, or the best deal on black oil sunflower seeds anywhere, this is the place.

We have come here for years and it's where we get our dog food still. We like that you have a card…read moreto earn a free bag of dog food after so many purchases. That's fun. HOWEVER I am leaving a review because in the last 6 months to almost a year the store has become extremely dirty, crowded, and an absolute mess. The carts are broken, my daughter ripped her finger open on the handle while sitting there. The seat belts are ripped & unusable. The store you can't even navigate through isles and racks they are crammed together. It's honestly gross and needs to be swept, and cleaned up from front to back in the store. Forget using a cart through isles you can't get through at all. The clothing department is for sure the worst area. I'm disappointed because it's no longer a nice clean store to go to. I just want to get in & out. The staff used to be helpful & knowledgeable and now they don't know where anything is when we need help & look like they aren't happy to be there. We used to have much better customer service previously. Disappointed to see this store change so much recently.

bought a swimming pool at Albany Oregon and waiting at load out #1 for 25 minutes for someone to…read moreload. I called the store twice and it appeared I was putting them out. Sunday 25, 2025 at 4:25pm

So happy to have a local feed store in downtown Monroe. Friendly staff and lots of product to…read morechoose from. Prices are pretty good as well.

The manager at this store needs to be fired for how she treats here fellow employees.. I would give…read moremore stars, but the manager takes away 4 of them. Besides the manager, everything else is good....

Stopped by this place for the first time last year. It was referred to me with a very high…read morerecommendation, so the woman I was seeing at the time and I went in (she had been there several times before). For work I had been forced to wear khaki's as part of the my job attire and I had continued to wear them out of habit for a couple years afterwards. I literally owned one pair of jeans I had purchased at Walmart and decided to see what The Buckle had to offer. The irony of a guy named Jake wearing khakis for years was not lost on me (or any of my customers, apparently). My date and I were immediately greeted as we entered the store. We walked up to the front counter to talk to the woman standing there and one of the guys on the floor walked over to listen to why we were there. It wasn't that busy, so we got the attention of both. We explained that I was in dire need of some jeans and the guy on the floor was quick to offer me some suggestions. They have a neat jeans breakdown near the front counter that explains the differences in the cuts on the jeans (I noticed it the 2nd time I was in there). Instead, the guy grabbed a few choices and ushered me into the changing room. Now, I've got to say something about these jeans. One of them is branded as Jake jeans. That sounds perfect for me, right? Well, those are cut very narrow in the groin area. My junk wouldn't fit into these jeans! I dunno who this "Jake" guy is that these are modeled after, but he is giving Jakes everywhere a bad name and starting rumors that we all have small junk! Okay, side rant over. I ended up finding a style of jeans that both my date and the guy helping agreed looked good on me (I'm a terrible judge of that). I've gotten so many compliments on how my butt looks in these jeans it is almost comical. Every woman I meet seems to love them! That being the case, I went in a while later and spoke to a different woman at the front counter who was kind enough to show me their website so I could choose some different colors of the same kind of jeans. These aren't terribly cheap. Coming from someone who only ever had a pair of Walmart jeans, these were far more expensive (around $80). Still, I can't put a price on how well received these look on me. The guy helping us was spot on! I don't walk by the part of VRC very often, but if he is working again, I will definitely stop in to see what else he can do to help out my wardrobe. Oh, and later on, the wonderful woman I was dating ordered me some of their clothes. We stopped seeing each other before I even got them. I spoke to their customer service and they charged a $5 fee, but agreed to take them back AND send me the return label to do so (so the $5 was a partial freight payment, but these would have Buckle twice that to send back). Great customer service all around from the store to their website ordering customer service. I will be back!