I went there last night for the first time in over 20 years. It's always been my favorite steakhouse. I was totally disappointed. The waitress brought the beans to the table and said they were hot. Be careful. They sat there for over a half hour before our food came so obviously they were lukewarm at best when our food arrived. I ordered my steak very rare and it was just barely pink inside and it was not even lube warm. I found it rather tough in some parts. the price had more than doubled, which is understandable but I feel the quality should've been as good as it wasn't the past however it was not. Our waitress very well tentative. I was disappointed that she did not offer more water. It will be a long time, if ever, I will go back again and spend that kind of money. In addition, we must've waited 45 minutes at least for our meal to be served. read more

Come after happy hour. Not as long of a wait. Food is great, staff super attentive! Fun vibe!

Great place to take out of town guests or the family especially with small kiddos. Casual and fun environment will keep eveyone entertained and the steaks are sure to be a crowd favorite! read more

Went with my husband and son for dinner on a Saturday evening. We were very lucky to not have a wait. We had a lot of fun at this very relaxing and casual old-school steakhouse. We will definitely be back. My family loves steak, but I'm a pescatarian and unfortunately, they ran out of salmon that night, so I had to get the beyond burger. That was good, but will definitely try the salmon next time. Loved the atmosphere and the service. read more

Beware at paying, something not right. Our waitress automatically charged her tip without asking us & on top of that we gave her cash for her tip. We were aware of that when we looked at our account later that moment & she never said she had done it. I will never go back there again. So sad that people have to do that. read more

Ordered the BBQ Takeout Trio (part of the family meal takeout specials offered during this COVID 19 outbreak) and it's a great value. It comes with a full stack of ribs, a pound of shredded beef, a pound of grilled chicken breasts, a big salad, bread, beans, mashed potatoes, and Mac and cheese. Lots of food for several meals which saved me a grocery store run. Everything was packaged nicely with tin foil to prevent leakage during the car ride. The manager was super cheerful which was nice during this social distancing age when I don't get a lot of human interactions. read more

Pinnacle Peak - Part of the BBQ Takeout Trio meal. The ribs were good. - Steakhouses Near Me - Tucson, Arizona

I don't know where to start on how bad this place was. It's been like 15 years since I've been there. And now I remember why I've avoided it. The salad was perhaps 25 cents of iceberg lettuce. The steak was mostly inedible. Fatty throughout. The baked potato, rock hard and pretty much no flavor. The apple cobbler dessert was a small scoop of ice cream and some weird apple jelly stuff. I'm glad this was a business dinner. No way I would want to spend my money here. Probably the worst meal I have had in years. *UPDATE* The food made me sick for two days. So if you enjoy spending your day in the bathroom. This is your place... read more

Incredible 1962 old west theme park restaurant that happens to serve dinner. The food is good, not great, but everything else is top notch. The saloon, the waiting room, the fun servers, the gag where they cut off your necktie, and room after room of cowboy fun. Five stars***** read more

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While visiting AZ on business I was told this place was a must and that they had good food in a recreated Western town and I needed wear a tie so they could cut it. Hmmm... So we went for dinner one night and I wasn't impressed at all. The Western feel was really cool and we enjoyed going to the old time shops after dinner. They were having the gun show but we didn't have the time to experience it. The food was two thumbs down. Out of six people, only one person enjoyed their meal. Steaks, ribs, brisket...no one really ate it. For sides we had the Mac and cheese, beaked beans, corn and I think green beans. Everything tasted like it came straight out of a can. One of my co-workers did like her chicken. Can't forget about the white bread. One out of six, you need a mean poker face for that kind of hand. I wish I could say the drinks were better, but no one liked those either. One co-worker referred to hers as dish water. I had the beer cocktail which just tasted like watered down flat beer. I wish I could say something better but it wasn't a pleasant dining experience at all. The tie cutting and watching the fire in the kitchen were the highlights. read more

Pinnacle Peak - Steakhouses Near Me - Tucson, Arizona

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Absolutely disgusting, waited two hours to be seated, almost 20 minutes to get drinks and to order, then 45 minutes for the food to come out, to be served a burnt sorry excuse for a steak, and an undercooked baked potato. The potato couldn't even be cut into as it wasn't cooked, the "big cowboy" steak and 60% fat and was burnt. To their credit they did try to fix the situation, but after almost 3 hours I was fed up. Edit: the heavy set white lady who identified herself as the manager still tried to charge us the full amount and told us we could leave when we complained to her. Then tried to tell me wife that she offered us a free meal for the future, but that was a blatant lie. read more

Located in Trail Dust Town, Pinnacle Peak is my favorite steakhouse in town. It is a laid back place that gets a lot of large groups for dinner. When you walk in there are neckties hung up all throughout the restaurant. They have a no tie policy, and will cut your tie off if you have one on. They even sell ties at the gift shop just for this purpose. I am a fan of all the food! There is a ton to eat and you might definitely have leftovers. I get the cowgirl steak, it's so yummy! After dinner enjoy a show or visit the shops located throughout the town. Right next door is Golf N' Stuff for even more fun! read more

Go here if you like steak. Get a baked potato and a salad. Other sides, cobbler, bread, are not good. Our server was not good. You can get better food and spend less money at other places. My steak was good. Others in my group were not happy. read more

Service and beef were good. When I spend $36. I expect real butter, not an imitation vegetable oil spread.

Things have gone downhill dramatically. I'll start with the food. I can order steak, but I've always liked the pit beef. The past 3 times I ordered it, there was much to be desired. My daughter's pit beef was fatty. Both hers and mine were room temp, at best. The tortillas were actually cold. I asked our server, "Black Jack" to tough the tortillas, just so he'd know I wasn't aggerating. Everyone's (there were 4 of us), potatoes were hot. My son-in-law's corn on the cob wasn't even hot enough to melt the butter he put on it. Having critiqued the quality of their food, or lack thereof, I will move on to the service. "Black Jack" was a great server. He was accurate, he was attentive, he was friendly, and he seemed genuinely concerned with providing us great service. If that was the goal, he suceeded. read more

My family has been coming here for decades. We've hosted company Holiday dinners here for our businesses and spent literally thousand of dollars here over the years. NEVER AGAIN! If your looking for great customer service you won't find it here! I tried for several days to make a reservation by calling at 5pm like the message machine says. Unfortunately they don't answer their phone much and I couldn't reach anyone. I finally got through at 5:15pm yesterday and asked for a Manager. Mindy picked up and I pleaded with her to help me with my party of 20. She refused. Didn't even show a shred of concern when I told her I was 15 minutes away and asked for an ETA on a table. She coldly told me she wouldn't give me a wait time until I arrived. I didn't mind waiting but it would have been nice to give my guests a better ETA. Either way there's an obvious reason why Pinnacle Peak is down on attendance and it will be the last time we go there. One would be better off to try any of the other steakhouses in town that actually care about the treatment of their customers and the long term benefit of repeat business. Now I understand why so many people don't even know Pinnacle Peak exists anymore. read more

Pinnacle Peak - The manager - Steakhouses Near Me - Tucson, Arizona

Less food and a little more $$ but the Quality is back. I swear a potato was included last time. But that was 9 years ago when I tried to leave a ZERO review. Heard it was greatly improved so gave it another chance. Was so quiet on memorial evening that they closed the part we were in as we left. But the quality is back & so am I! read more

Disappointed in this place..took family visiting from New Jersey ..they did not enjoy..steak over cooked, no flavor; will go to Daisy Mae's next time Will not be back... read more

The last time I was at this restaurant was over 50 years ago. I'm happy to say that the rib eye steak was just as good as I remember it. The service was great, the prices reasonable and the place was clean. I'm happy say that I live here in Tucson again so this will become my "go to" for a wonderful meal! (The peach cobbler is the best) If you want a good steak then run, don't walk, to this great place! read more

Love this place. My wife has been going here since she was a kid and we come back when we are back in town. They still cut off your tie and nail it to the ceiling. Our server said they have over 10,000 now. Ribs were excellent and everyone loved their food. Even the salad dressing was good. were stuffed. Didn't have room for desert. We liked the RC cola, which I haven't had in years. The big pieces of white bread and sides of beans makes it feel like a western meal. Our server, Durango, was friendly and helpful. Turns out he went to high school with my wife, which was fun. Kids love the old west town outside where you can wander around while waiting for a table. There's lots of antique western items and old movie props, including John Wayne memorabilia. read more

Pinnacle Peak - Still have ties hanging from the roof. Can't find the ones that we left in the past, but there are over 10,000.... - Steakhouses Near Me - Tucson, Arizona

The Steaks were ok and the service terrible. After eating sat down with my wife at a bench, and started getting bite by ants. I will never go back. read more

Pinnacle Peak - Steakhouses Near Me - Tucson, Arizona

We went there to celebrate our wedding anniversary. We thoroughly enjoyed the old west atmosphere and the steaks were cooked perfectly. So much food!!! What made it special was our server, Lilly Langtry. She was so sweet and attentive. She was really a pleasure and added to our special night with ice cream, 2 spoons and a candle to blow out. It was refreshing to have someone like her to make our night even more special! read more

We were passing through town on our way to CA and were so disappointed with all the covid restrictions and everything in Tucson being shut down. We came to Trail Dust because it said they were open Monday at 5. We got here and nothing was open but the magic shop. But this also led us to the only other open spot, Pinnacle Peak! The cheapest and BEST filet I've ever had. When a menu mentions "medium rare" multiple times, you know it's going to be cooked to perfection and it was. So juicy, so soft, literally best. Husband got the NY strip and the flavor was GREAT. Smoky and not fatty at all! 1 tiny quarter size piece of fat. You never find that. Daughter got the hot dog and even that was impressive! Huge hotdog. The bread which I assumed was just white bread had me hooked. Idk what it was, maybe I'm just pregnant but I could have eaten a loaf of this bread and butter. Dakota was our waiter and he couldn't have been more polite and attentive. read more

It's been about two years since last coming here. We decided to go for something different. The wait staff was friendly and for the first time ever, there was NO WAIT! Unheard of! We have always been a fan of coming here no matter if its just to walk around and enjoy the ambiance or to eat. The steak that we ordered was VERY salty--mind you, I like salt on just about anything, but it was even too salty even for myself. The baked beans were "ok" --nothing fancy. The waiter was friendly and the food came out to us pretty fast. Now-for the other shops there, the magic shop is always a neat place to stop-the guy does his magic tricks right there while helping you out--he's a lot of fun and great with the kids AND adults! The shooting gallery--only one of the guns were working, but none of the others had signs on them, therefore lots of people lost their money. The General Store was entertaining as always. Neat to go in there and see some of the "old school" candies. If you are looking at getting out of the house, change of scenery and just good old fashioned fun--for sure recommend you check this place out. read more

Pinnacle Peak - Steakhouses Near Me - Tucson, Arizona

Went for my birthday. Wanted to give this historic steakhouse another try after having poor food there over 10-years ago. Did notice that the restaurant was only about 50% full on a Saturday evening; maybe our first clue? Our food was really bad. What a disappointment, my steak was grey in color and had strange taste. Clearly had to send it back. Also ordered a side of Mac n Cheese. How can you screw up Mac-n-cheese? Well don't heat it up, it was luke warm at best and grainy in texture. Not sure what the management is shooting for but it has not improved in over 10-years. I am surprised that no one in our party got sick. The service was okay however for not being that busy it took a bit of time to get our order taken and also food served. The ambiance was the same old steakhouse feel that I have always enjoyed. Not any dissatisfaction there. read more

When a dear friend said she was in the mood for an old-fashioned steak, Pinnacle Peak came to mind. I hadn't been there in over thirty years! Parking choices were plentiful at 5:15 on a Monday night and, although the restaurant was still empty, the intoxicating fragrance of their mesquite grill was already in the air. Our juices started to flow. The decor is woody and western with the famous snipped neck ties hanging from the ceiling. We were seated right away and our server immediately came to take drink orders and bring menus. Choices included three sizes of Pinnacle's signature steaks. Salad, bread, and beans are included. A fruit cobbler completes the Cowboy steak meal, but we opted for the Cowgirl cut. Ribs and a variety of non-beef choices are available but we were there for steak. We both ordered medium rare with blue cheese dressing on the salad. The first course arrived within minutes. Inch-thick slices of soft white bread with butter accompanied the salads. The iceberg lettuce was joined by grape tomatoes, a cucumber slice, and croutons. The blue cheese dressing was tasty, but the lettuce was limp, crying for a quick rinse in cold water and half an hour in the fridge to crisp up. Our steaks and beans arrived and smelled heavenly. Presentation, however, was lacking: The steaks were naked and unadorned on the plates. Although perfectly cooked, they were pale. Searing the outside of a thin steak to a lovely crusty brown would have increased the internal temperature to at least medium, hence the beige exterior. The mesquite flavor was deliciously front and center, but the steaks seriously lacked seasoning. The beans were okay but, honestly, Ranch brand canned beans from the grocery store have more oomph. By the time we left, the restaurant was reasonably busy, patronized by a mix of Tucsonans and tourists. The friendly and efficient service deserves more stars than the unremarkable food. It was nice to visit a Tucson institution and tourist destination, but my favorite steakhouse will continue to get my business. read more

Not as great as I remembered. Love the vibe, train rides, carousel and shows is awesome! I've cream candy store was fun and something to come back to visit. The food was mediocre. I remembered it being much more flavorful. Not horrible, but not where I would visit for steak for the price. Staff was great as well. read more

Put our name on a "wait list" over the phone which does nothing because when you arrive you still wait an hour to be sat. On a Thursday night it was packed and large groups of people sat in the restaurant. The food is not worth the price. Straight up the steak is not worth $24 but the server was extremely nice and helpful. The people working there were pleasant but the quality of food for price is not that great. read more

Pinnacle Peak - Cowboy Steak Dinner - Steakhouses Near Me - Tucson, Arizona

I ate there a few days ago for the first time. It was really nice. The atmosphere was a very Western Theme. If you are looking for some upscale Vegas feel steak house, this isn't it. If you are looking for a fun, great service place where the food is really good and the prices are very reasonable, this is the place. Again, steak, bread, beans etc. I was just fine with it. Also, do NOT wear a tie to this place. They are know for cutting them off. I think you will have a fun time. read more

The obvious atmosphere is delightful. The cost for Two for dinner was over $100.00. The steak's were delicious as I've always experienced here but were very gristly this time. read more

Great food and fun Western themed ambiance! I recommend if you're in the mood for steak! Yum!

We had an amazing dinner, our server was fast, friendly and make the experience superb! He was not afraid to give suggestions and our drink glasses were never empty! Everyone there was efficient and made for a great experience. I would definitely recommend! The server in the pics was AMAZING! Hope you get him!!!! He will make a time you will never forget!!!! read more

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Fantastic food and a great atmosphere. We love going to Pinnacle Peak. We've always had wonderful servers, very polite and attentive.

Very cool place to bring family and friends from out of town. You get all the "western vibes". Staff is very friendly and location is clean. read more

Pinnacle Peak - Steakhouses Near Me - Tucson, Arizona

Stopped in for dinner after the gun fight show. Ordered a half rack of ribs and the brisket. Both were tender and melted in your mouth. Staff were friendly. Decor and ambience were great. Would definitely eat here again. read more

Pinnacle Peak - No ties allowed - Steakhouses Near Me - Tucson, Arizona

What do you say, was this a steakhouse or was this a Disney experience? The setting was top-notch no expenses were spared. Authentic western experience where the waiters and waitresses have fun names where ours was named sugar foot. Thursdays through Saturdays are the most busy days. On those days they have wild west fights shows, a haunted house, and a fully functional town. If you find yourself in Tucson this is a phenomenal way to spend an evening. Even if you're not in the mood for steak this place has food for you. You can't forget the mesquite wood cooked steak. I also made the mistake of wearing a tie into dinner which was promptly cut off before I was served. read more

My Ribs were overcooked and my baked potato was not fully cooked, would not recommend

Let me preface this by stating that the 2 stars is primarily for the food. The atmosphere of the restaurant was very unique and reminded me of a movie set. I loved the fact that everyone working there wore cowboy outfits and even had cowboy names...please sit in Blackjack Ketchum's section. He was very pleasant and proactively offered a discount on my meal when the portion came out smaller than normal. Now, the food. Ummmm, I was prepared to be wow'd and sadly I was not. The salad was good, but then, who can mess up salad? Well...actually...but that's neither here nor there. There were 3 of us dining and we shared the Green Chilies appetizer. While the app had very nice flavor and was actually pretty good, it was described slightly different from what we received. The meat was very tender, but the dish was mostly meat, not chilies. It is served with 2 large soft tortillas which you must tear in order to eat them with the dish. I ordered the salmon, which was ok, but it lacked salt and flavor. The salmon was smoked which gave it a nice texture and was cooked perfectly, but it could have used something. One of the ladies ordered the filet and while it was cooked correctly, for some odd reason it was tough. My baked potato was not quite cooked all the way through. So, overall, don't think the next time I'm in Tucson, this will be on my list of must haves. Sorry. read more

Pinnacle Peak - South Western Green Chilies - Steakhouses Near Me - Tucson, Arizona

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Its a great place to enjoy the environment The price was great and the food was good. We really enjoyed ourselves. Wear a tie, but one you don't care to keep. I didn't give it a 5 star because the stake had to go back to cook more, and though our server was very nice and was quick, we did have to ask for a couple of things we should have received, and we had to wave him down a few times. Unfortunately my husband's ribs were dry. read more

This Pinnacle Peak was out of this world!! It was like going to a mini country theme park!!!! everything was so cool!! They had a train for the kiddos to ride, which had we gotten there earlier, I totally would've ridden the train!! They have a bunch of information and pictures out when you start to walk in. You really gotta take your time to enjoy the scenery!!! Then there's the characters from the show just moseying around. Was a great experience just walking the little "street" to the shops!! Bought some awesome socks! At one of the shops before dinner. The restaurant was great!!! The highlight was the Saloon!! Didn't get to order a drink as I was to enthralled on liking and taking pictures!! Dinner was wonderful. The filet mignon was cooked to perfection!! So bummed I was too hungry to take a picture of my place! The green beans were delicious. Wasn't sure why there were 3 bowls of beans. The bread was ok. Bummed they didn't carry Modelo beer and chose a Corona instead. Overall, great experience & delicious food!! read more

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Fun experience. Food and ambience spot on! Loved watching the guys cooking on the grill!