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    Pinch A Penny

    3.0 (13 reviews)
    Open 9:00 am - 6:00 pm
    Updated over 3 months ago

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    This was after he serviced my pool.
    Chris K.

    Four years with this company and never had a problem because Jon was our pool guy. He got a new job and the new guy, Jennis, does a terrible job. Saw evidence of stuff on the walls of the pool at times. Main issue, went to my pool in the morning to see how it looked before he came. I noticed an area in a corner where there was lots of debris and watched to see if he vacuumed. He came, brushed the sides of the pool, tested the water, and skimmed the top. Didn't use the vacuum. I went out to look at it, and he just spread the debris around the bottom of the pool, rather than vacuuming it up. When I went to get his attention as he was packing up, he couldn't hear me because he had his AirPods in. He finally noticed me and I asked him if he was going to vacuum. He said we only do that as needed. Mind you, I pay for a vacuum service. I said well I pay for it to be vacuumed every week and it's needed. He said "I just looked at your whole pool and it does not need to be vacuumed" in a snide way. I said there's a corner that had a bunch of stuff in it and all you did was spread it around the bottom of the pool. He told me to talk to his boss a couple times and then dismissed me and walked away...didn't pull the vacuum out and vacuum it for me or anything. Basically super disrespectful and then threw his hands up in the air when I told him not to come back to my house. I spoke with the manager and he said he would address it with him. I told him I did not want him coming back to my house and he said that they didn't have anybody else that service the area. So I fired Pinch A Penny.

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    2 months ago

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    7 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    Customer Support

    Thank you for the review! We hope you enjoy your new pool!

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    8 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    Customer Support

    Thanks for the review and positive feedback, Dave!

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    7 years ago

    This location didn't have to help me with a return from another location yet they did. Customer service matters. They rock!

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    Unique Pools Spas & Billiards

    Unique Pools Spas & Billiards

    (27 reviews)

    $$

    John Young, Horizons West / West Orlando

    I want to give a huge THANK YOU to Dave, the unique pools and spa technician who fixed our spa…read more Dave let us know 2 hours ahead.of.time when he would arrive and arrived right on time at our home. Dave diagnosed the problem quickly, tested everything and got all up and running for us in no time. Great personality, very professional and highly recommend Dave and Unique Pools and Spas to others. Thanks again!! Randy & Jessica Dutkiewicz Yulee, Florida

    Before buying a spa from this group you would be doing yourself a favor to shop around and do some…read morecomparison pricing. We were led to believe the 2021 Wellis spa model we had decided upon was a good value at the Mercy Drive Store for $12,000. However, as we had just started looking we decided to shop around and our wallet is so happy we did. We ended up getting the EXACT same model (except a 2022) for $7499.99. Everything written into the $12,000. package at Unique PSB (steps, cover and @ Ease sanitizing system) was also included in the better priced deal. It was all delivered free of charge to the spot where I wanted it in my backyard set-up! It should also be noted that even the Unique PSB in Jacksonville gave me a considerably better price for the exact quoted system than the store on Mercy Drive. On a positive note- even though I would never buy anything from the store on Mercy Drive in Orlando, I will say that Alan, the salesman, spent a lot of time with us and answered all of our questions quite well. He seems to know "his stuff" and it is unfortunate that we were not able to purchase from him because he did spend a great deal of time with us. (I live in Orlando- not sure why my posted review says I am in CA!)

    Winter West Pool Service

    Winter West Pool Service

    (2 reviews)

    Horizons West / West Orlando

    Even though I ended up going with another service, I would give Coltan a 100000 stars out of 5 if I…read morecould. When I was looking for new service, not only was Coltan quick and courteous but he even gave me some tips as to what could be the issue and how to potentially resolve them. He arrived right on time for an estimate appointment, and gave me a more than reasonable quote for my pool. On top of the expected cleaning, they also provide you with report info so you always know exactly what they are using and doing when they come by. And with no contract, if you should ever need to stop service for whatever reason, its not going to be a huge hassle. It was nice to have someone that I could actually ask questions, as my previous provider was virtually non-communicative. The only reason I chose to go with another provider is because since Wave Sun is stationed in Windemere and I live in Lockhart, it would have been more expensive with less service since they don't have a lot of business in this area yet, so they would need to make up the cost in fuel. Totally understandable and I'm hoping that in the future they get enough business in the area they can do weekly service. I will switch to them in a heartbeat if they do. If you are in the Windemere area give them a call ASAP, if I was this impressed and didn't even go with them, I can only imagine how great their service is to actually have. Thanks Coltan and please keep me up to date on your business in the area!

    Met with the owner Colton and he showed the gear to test the pool water and gave me a fair price…read morewith no add-on or surprises. I've had a pool in another area of FL and really disliked the add on(s). Colton is easy to work with and had the patience to explain all the moving parts of the plumbing of this new pool. Since having the service for over a month, my pool is sparkling clean and it's nice getting a email with the photo and chemical analyses of the pool weekly. I have recommend Wave Sun Pools to my friends with a pool since.

    Pinch A Penny - hottubandpool - Updated May 2026

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