Lorenzo Garcia was awesome. The looking to buy a hot tub or above ground pool he is the one to go…read morevisit.

Just purchased and had delivered my second spa from them . Again, another pleasurable experience…read more Great pricing, service and fantastic deliver (all the way to Gainesville). Thanks, Big Al!, I like doing business with great people! Jack Sheehan

The service that Kori provided was outstanding. I'm not the most timely responder to my reviews but…read moreI want to be able to be fully confident on the work done over time. This job was done and I would not hire anyone else to do your pool. Kori is very fair in pricing and much lower than the bigger companies. However, he does not sacrifice any ounce of quality workmanship. He can be busy since it is Florida so patience is key, if you want things done correctly. More expensive, and quick, may not mean quality! Sorry for my lack in getting you this review sooner, it's been a long year as you can expect.

Just over a year after installation, the new pool coating is failing. Multiple pool companies have…read moreinspected it and identified that the surface was not properly prepared prior to application. There are numerous voids where the coating did not adhere to the pool shell. Those sections are now discolored, and calcium flakes are forming where air voids exist behind the coating. Best Florida Pool and Spas acid washed the surface earlier this year. This would have been an opportunity to identify the adhesion problem, but the issue was either not recognized or not communicated to me. Separately, Best Florida Pool and Spas installed a heater a few years ago that remains under warranty. The circuit board has failed. I have requested the purchase invoice needed to file a warranty claim, and they have not provided it. My recommendation to anyone considering this company: put a formal written contract in place before proceeding, so that you have clear documentation and legal recourse if problems arise.

Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

In 2021, Eric and his company completed a spore/mold mitigation removal to my pool. After draining…read morethe pool, Eric's company applied chemical to the surface of the floor. Approximately 5 days later, Eric's company returned to remove the chemical while the pool remained drained. This was when I observed multiple bubbles and craters on the pool surface floor. When Eric was questioned, he stated this occurred as a result of the original builder not applying the correct amount of concrete where the pool floor surface was. Eric refused to take responsibility for the damage he caused to my pool. It shall be noted, the craters and pools were not present before Eric was granted the contract. Essentially, I had to spend approximately $40,000 to have the pool resurfaced. I WILL RECOMMEND NEVER USING ERIC!!

As you know Florida was just hit by a MAJOR Hurricane. Everyone's power went out for days. Needless…read moreto say having a green pool and 4 Kids don't mix! Clermont Pool & Spa came out right away and 24 hours later my kids were exhausted from swimming! Now mommy and daddy can enjoy a little night swim with NO KIDS! Thank you Eric and Clermont Pool & Spa! PS. There will be no 5th kid! Lol!

Reached out to Asif many times about ongoing issue with pool pump/motor and a leak that developed…read moreafter he serviced our equipment. He responded a few times and then went silent. I would not recommend his services.

From the owner: We have been a successful swimming pool/spa repair and restoration company for the past 11 years…read more Honesty, Attention to detail while providing professional services at an affordable price is our business model. There isn't a job too small or large. We offer a wide range of services, from a simple light bulb to full pool resurfacing and just about anything in-between. Give us a call or text and we would be happy to help you with your pool and spa needs. Free remote consultations and assessments.

So you're in the market for a hot tub, you've done your research, and have your budget. It's a…read morepretty major purchase for most people and should be given quite a bit of thought. In your research you've probably found that the dealer you purchase your tub from is just as important, if not more important, than the tub itself. That's why I can wholeheartedly recommend going with spas etc. Not only are we completely enamored with our tub, but the service from the moment we first walked into the store until now, has been first rate. We waited around 6 months for delivery and now that we have our tub we sleep better every night and our general well-being is significantly better. We had a few minor hiccups after our delivery and Dan and Kevin were on it from top to bottom. I have never experienced better customer service from any company, especially post purchase. They not only stand behind their products at 100%, but also their word. I'll also mention the fact that they're significantly cheaper than their competitors.

6 years ago we bought a new hot tub from Hot Springs Spas. We've been very happy with it; no…read moreservice calls, just routine maintenance by me. The cover eventually started to go. Ordered another one (Black Prodigy 14-22 Weatherproof). I had an appointment for Service to deliver, remove the old one, install the new. On that day, I unexpectedly couldn't be home. But the Hot Springs technicians did exactly what was required without me being here. Got the new cover installed and took away the old one. Surprised me when I got home. Great initiative, and I appreciate the effort.

Still the best pool supply store around. The dry pool chemicals are so much easier to store and…read moreuse. Can't beat the Accublue home water test. The Pool Perks award program saves $$$

I like Leslies Pool store in Clermont for full service pool help. The owner, Maximilian is very…read morehelpful and knowledgeable. Some of the other staff have smart mouths and like to Smart off with someone whose been a pool owner for 30+ years and to make snide comments about rain and chemistry to the customer. I do not appreciate that sort of comment. I bring my pool water in because I do it every week, not because it's raining as the pool tech suggested. ( I have a minor in organic chemistry, so I certainly understand pool chemistry. ) I currently am having difficulties with stabilizer and had to empty 3 feet of my pool, and yet he did not want to test my water because it was raining, which has nothing to do with the stabilizer. I am considering changing pool testing stores, if the young techs cannot mind their tongue better. All customers are experienced and knowledgeable unless they say they are new and need help. They need to be treated with proper decorum and the attitude that " the customer is always right. " I'll give Leslies another chance to correct this issue.

When I first started going to this location on Maguire Rd about 7 yrs ago the guy (I think Miguel)…read morethat was always working was great! He was friendly and very helpful. I think he switched to a different store. Then there was a woman who is the manager who was not friendly and barely helpful. I'm not sure where she went but the guy that replaced her is even worse. You walk in and say hello and he says nothing. He is not helpful and has been condescending on a few occasions. I go here out of convenience and that's all. I would not recommend.

They hire any warm bodies on the streets to do repair service that do not know what they are doing…read moreand they charge you a service call fee without doing a repair! This company is a scam!

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

In general, I am usually very happy with the store. However, recently, I experienced a bad…read moresituation with my 3 1/2 year-old Polaris pool cleaner. I spent a lot of money on this pool Cleaner three years back and now I am learning that I potentially bought an older model that is no longer supported. Apparently I purchased this model late in its sales cycle and just before a new model was introduced. I was not told that at the time of purchase. Spending $700 on a pool cleaner and only getting three seasons out of it and not being able to get it fixed just puts a bad taste in my mouth not necessarily for the store but specifically Polaris pool cleaners. I purchased a different brand online just so that I did not give my business to Polaris again. Unfortunately, for pinch a penny as a result, they did not get the business.

Jacob at Pinch a Penny Winter Garden helps us to keep our older Polaris pool cleaner running. He…read moredoesn't ignore us when we show up with a non-working Polaris. He is very knowledgeable and friendly. He can tear the Polaris apart within seconds and know what the issue is. He has been a life saver for us. We cannot THANK him enough for his help. Thank you, Jacob and the staff at Pinch a Penny Winter Garden.