This review is long overdue! Fantastic spa day at Allora Day Spa! Sibil, Kels and Jerry were…read moreoutstanding. Manager Stephanie was also pleasant and welcoming. I booked the Allora Signature package and spent the entire day relaxing and enjoying every service. Next time in town, I will definitely book another Allora spa day. The only change that would have made my experience better is if I did not have to leave the room. Between services, you exit the room and sit in a chair located in a small hallway until the next service. It would've been better and more relaxing, as the client, to stay in the room for all services. Understandably, the spa is small and they do their best to ensure comfort despite the necessary merry go round. This is NOT a deterrent from returning by any means but it did catch me off guard. Gratuity is added and given to an each team member. My appointment was scheduled over the phone which allowed me to customize a service included in the package. A deposit is required at booking and the remaining balance after appointment.

I booked the Allora Signature package 5 hours of services at over $600 and left feeling like I'd…read morepaid premium prices for a below-average experience. It started at check-in. They ask you to arrive 20 minutes early, but there's no reason to: no tour, no walkthrough of the services, no robe, no changing room offered, no one even pointed out the restroom. I was handed a drink and told to "go down the hall, take a right" to the tea room. No escort at a supposed luxury spa. My 90-minute massage started 5 minutes late and ended 13 minutes early. I paid for 90 minutes and received 72. Back in the tea room, another guest's child was playing in the candy, the fountain, and the drinking water while I waited another 10 minutes past my scheduled time. The facial was not the anti-aging facial described just basic rubbing and dermaplaning, delivered after I could hear staff gossiping in the lobby. The "hand and foot treatment" was a dry rub with exfoliation gloves before strapping on lotion-filled gloves and booties. The scalp massage was so perfunctory I asked the technician to stop and end the service early. It felt like they were padding out the clock to make up for time shaved off everything else. Think Massage Envy at triple+ the price. If you're considering the top-tier package here, don't. There is nothing signature or luxury about it.

Laura is amazing and literally has a "gentle touch" when it comes to giving Botox! I barely feel…read morethe needle! She's a life saver! Everyone is friendly and welcoming every time I go! Would definitely recommend for facials and toxins!

So far so good! I really appreciate that this space is never over crowded, you are never waiting…read morelong, they bring you sparkling wine or coffee, and the waiting room is nice. The place isn't "clinical" feeling, it's more like a spa. So far the laser hair removal has been super easy and nearly painless. I am super sensitive so, this is a very big deal for me! Hoping for great results! Staff is patient and courteous.

I've been getting my hair cut/highlighted at Windermere Spa Affair for over 20 years... I LOVE…read moreROXANNE!! Although she does hair and has for years -- she also provides additional services including foot detox, salt sauna therapy, infrared sauna therapy, teeth whitening, BEMER Vascular therapy, ZYTO Health scan, medical grade LED light therapy and a vibration plate. Each of these are available individually or in a package. Roxanne loves to help people live their best life through healthy living and choices!! She also has doTERRA available in her spa location. I recently tried the foot detox (first time) to see if it will help with overall health improvement and headaches. I had a mild headache when I started and 30 mins later -- it was gone! The website is windermerespa.com if you'd like to learn more about Roxanne and her many spa offering choices. (On a side note -- her business did recently move from downtown Windermere to a new location in Winter Garden if you're familiar with Roxanne but the address looks different).

I have known Roxy for over 20 years and must say when she mentioned how she helps people with…read moreEssential Oils to feel their very best, I was very much interested. I am so glad I did! Roxy did an evaluation that was spot on with what my body was needing...I did not tell her anything about how I was feeling before my test she did and was shocked how accurate the test is! Thank you Roxy for educating me on natural ways to feel and look my very best, I LOVE the Doterra products, YOUR Customer Service and would confidently recommend you!

The massage was amazing!!!! I needed a deep tissue massage with heavy pressure. They did exactly…read morewhat I needed. Thank you!!!

They really know how to heal you with their well trained massage techniques! I was thoroughly…read moreimpressed, this coming from an ex-college football player. I have them saved in my phone!!

I went here regularly in the past and had a great experience. I went today and tried out a randomly…read moreassigned masseuse for a 60 minute full body massage. My masseuse was 10 minutes late and then very loud in the massage room which took away from the ambience. It felt like she was brand new. The "relaxing music" skipped often and would play a minute of music until skipping to the next short track. So distracting. Felt like I was listing to a TikTok over and over again. Now the massage: it might be the most okay-est massage I've ever had. She only really focused on thighs, middle back, and arms. I told her I was looking for full body so I was so confused why so much was skipped over. Not much petrissage, mostly pressure points. I don't know if it was laziness or just her style but it wasn't very enjoyable. Even though she was 10 minutes late she finished 5 minutes before the appointment end time. So I maybe got a 40 minute massage? My advice, check out the small businesses for your massages. There are much better places out there that I've been to in the greater Orlando area.

Long time member, but I will never visit this location again. Always some kind of issue, and they…read morerarely have great therapists

I received a facial a couple weeks ago from Syra. Wow!!!!! What a power house of an esthetician. I…read morenever received a lymphatic facial massage from Hand and stone until I started seeing her. She knows her stuff!!! I can't wait to book another facial. She was so sweet and just made me feel so comfortable with not having to choose upgrades. The front desk was very caring too, I should add. Overall great experience

Hand and Stone Massage and Facial Spa is unequivocally a tremendous experience. My wife and I have…read morebeen coming to the location in Windermere for years now and it is wonderful. The staff here are friendly and attentive. When you check in for appointments, they ensure to ask if you'd want the technician to wear a mask or not. Walk ins are also taken. They offer a variety of massages. Swedish, Deep Tissue, Sports, Hot Stone, Trigger Point, Prenatal, Himalayan Salt Stone, Decompression Therapy a d Couples. My go to is the Deep Tissue. As far as the facials, they also offer a variety of facials. Detox, Anti-aging, Teen, Rejuvenation, Sensitive Skin, Rosacea Lactic Peel, Glycolic, Led Skin Phototherapy Treatment, Microdermabrasion, Dermal-infusion, Mens and Classical. I spend most all my time with getting a massage. I have gotten the Mens facial and it was just as relaxing as a massage. Skin was feeling pretty pretty pretty good afterwards. Aside from massages and facials, Hand and Stone offer other treatments. Cryoskin body trimming and toning, Facial Toning, and Hair Removal. After you check in, your technician gets you walks you to the room. They'll discuss the session with you. It's sort of your time to ask questions about the massage. Or the tech might ask you a question. For example, the tech might ask, "Any place in particular you'd want the session to be focused on" Once all is gone over and discussed, you'll be give the time to dress down. Lay face down on table. The Door knocks... the relaxing begins. 5 mins later lol, you're done. I say 5 mins because it's never enough. It's just that enjoyable. I love Hand and Stone. It's my paradise in the city.

Things always goes as planned with Vlad and Modern Massage, and when they do not, it is because I…read morehave a last minute change that he always accommodate with a smile. Been working with them weekly for almost 2 years. So you guessed it, highly recommended.

I started visiting Martha about a month ago because my shoulders and back were in knots. She has…read morebeen amazing. She has patiently tried to work out all of them with her amazing deep tissue massage. She is always kind asking how I am doing and my experiences have been nothing but pleasant. She is also great at relaxing massages and I am so comfortable with her. It is the best part of my week! Also, as a working professional it should be noted that their hours are great in that I can also go after work if needed.

I've attempted to come as a walk-in for a pedicure and was turned away almost immediately. Wouldn't…read morebe writing a review at all but I wasn't even offered to make a future appointment and I was basically shown the door. Overall customer service wasn't very nice or engaging at all. Sign says walk-ins welcome but the dismissal and turn away tells me that's not very true. It's fine to be an appointment only space but communicating and advertising that should be done better.

I was really disappointed with my first experience at this location. I've been going to the Dr…read more Phillips location for a while now and always received great service, so I expected the same here especially since I drove almost 30 minutes to get here after Dr. Phillips was closing for the night. As soon as I walked in, I was told they were booked for the day. No offer to reschedule, no real engagement just turned away. After driving that far, it was disheartening to be brushed off that quickly. So I called to book an appointment for the next morning instead, hoping for a better experience. As soon as she picked up, I was put on hold and I sat there for over 5 minutes with no one ever coming back to the phone. This isn't the standard of service I've come to expect, and it's disappointing that my first visit to this location left such a bad impression.