I just bought a home and the pool was not serviced in about a month. The owner tackled everything…read moreperfectly and taught me about my system. He also made one suggestion for tips to annually help with the pool and I was happy to jump on that. The value was great for the offering and the weekly value is well worth the price. Thank you!

I paid them to clean my pool. They happily stole my money and apparently forgot the "cleaning"…read morepart. The pool looked untouched, and the only thing they serviced was their own bank account. If laziness and zero accountability were Olympic sports, this company would take home the gold. Save your money, save your sanity, and hire literally anyone else. This was hands down THE worst service experience I've ever had. Pic shows the same leaves in the same pool for weeks, during which they "serviced" my pool weekly. Except, even though I paid them, they didn't.

Great service, very detailed analysis, was able to book us short notice & even dove into the pool…read moreto get up-close results. Received follow up information after, and gave us an estimate for potential issues. Feel confident with their work based on the phone call & details, and did use them to complete the work. They are very communicative, appreciated the follow up & they did a great job!

Welcome to a January through April 2026 story of "two-leak" leak detecting and leak stopping in my…read more40-year-old in-ground pool: Let's start with a make-sure note pertaining to ALD's warranty: Make sure to hire a pool repair company that Aaron's recommends when ALD detects a leak that requires repair that ALD is not set up to do. Read on for the story about two-leaks .... & ALD's warranty: During December 2025 and early January 2026, I noticed unusually rapid water level dropping in my pool; my pool-knowledgeable neighbor suggested that I ask ALD to detect the leaks. Over the phone ALD agreed with me that my pool's 0.39 inches per day rate of water level (averaged over a week during our cool & no-rain January) warranted a leak detection by their skilled colleagues. A few days later one of ALD's leak detection experts found a sizeable crack in sidewall of my pool and temporarily epoxy-patched it, cautioning me that this epoxy patch was only temporary and that I should seek a permanent repair by one of their approved contractors on a list that he gave me. During the next few days, the pool continued to leak at same rate as before this temporary patch, thus validating ALD's guidance to seek permanent repair from an ALD approved contractor. So, I did. Within a few days ALD's approved contractor Aquaworks permanently repaired the sidewall crack; during subsequent week the pool leaked at 85% of the leakage rate before this permanent repair, thus indicating that significant leaking persisted. So, ALD warranty time. After I informed ALD that significant leaking persisted and that I had retained an ALD-approved contractor to repair the crack that caused the first leak they detected, ALD promptly sent an expert to detect additional leaking. ALD's expert found that Aquaworks had properly sealed the wall crack, and he found a leak in the main drain at bottom of pool's deep end. After he carefully epoxy-plugged that main drain leak (scuba gear required!), my pool's rate of water level dropping during a warmer March week reduced to less than 0.2 inches per day, within a rate typically caused by evaporation. As of end of April, pool water level reduction rates remain at evaporation rates. Many thanks to ALD for their diligent and persistent efforts to find and fix two leaks that attacked my 40-year-old pool. Note to self (& other prospective ALD customers): Retain a pool repair company that ALD recommends when they find a leak that requires significant repair. Cooperate with ALD and they'll cooperate with you.

I've been dealing with Pool Shack for many years. Always honest, reliable and fair. Highly…read morerecommend them. Dean S.

Mike is great an expert at repairs He recommended and…read morereplaced the panels of my pool filter and now the water in my pool Is the cleanest and clearest it has ever been His prices are ver reasonable

It is such a joy to write a 5 star rated review! It is also often done with muliti-folded layers of…read moregratitude. The appointment set up was easy, friendly and accurate. Requested they give a call ahead notice on install day, and sure nuff, when a 1/2 hour out, the call came. The crew of two was very friendly, professional and hard working removing my old solar panels and piping and the new install on a new roof elevation. Hey - Yelp tip; Feel lucky if you get Zachary and his "twin bro" Jake. (so they say --LOL) . This pair is awesome. Very respectful of my property and truly flawless workmanship. All demo materials were removed without any OOPSies or oh, ohs! All old anchor installation holes along with the new locations were caulked without a need for a single complaint. They made it very clear they wanted my CRITICAL opinion, of which I simply could not accommodate. I wanted to, but they gave me nothing to go on! The new 4 panel system has been running 3 hours and is already making a HUGE difference in the pool temp. Now have a thermostat to keep the temp. where we need it too finally! Price was fair and actually worth it as they came at 9am and left at 1:30 or so. COMPLETED! CHEERS!

Excellent service and knowledgeable about what type of heater was needed & how to install it for…read moreour pool spa. My heater was installed within a week after signing. We thoroughly enjoy it.

Melissa is an outstanding customer service representative and I can a business a lot by who is…read moretaking the calls. Melissa is knowledgeable and courteous, Scott the tech is professional and straight to the point. I'm looking forward to a long lasting relationship, gut feeling!

Brian is our Current Service person and does an excellent job keeping our pool sparkling. Clements…read morehas excellent personnel and previously we had Derrick who also was excellent. This is a very Customer Service oriented business and I highly recommend them! Joel Miller

Kalvin and JOsh came to my house and gave me a quote for a ppol light I had out in that came out…read moreof the wall they gave me a free estimat and i called and accepted offer and they came back and installed a hew pool likght in a timely manner they worked neat and clean and were very polite I would reccomend this company for all your pool needs he even reolace the wiring

Josh and Kalvin came out today and replaced our pool pump and motor. The price was great and the…read morework they did was perfect. These are very knowledge and thoughtful guys. They took the time to explain everything. I highly recommend them.

Desiree keeps our pool so clean! Even after having work done on our pool and lanai twice…read more Our neighbors have used their pool service since we moved in, and we became very unhappy when our last pool service switched our technician. We are so happy we switched!!!

We have used Sparkle Pool Service for over 4 years now. I am so glad we have…read more Over the years we've had several issues corrected by Tom in a timely manner and efficiently. We had never owned a pool before and Tom taught us what we needed to know. We had a standard chlorine pool system when we purchased our home, after a bit of research and a knowledge share with Tom we decided to change to what we call a salt water pool system. We have had our main pump replaced, large filter and housing replaced, a pressure return connected for our pool robot to name a few. With all this done we have received a Service Invoice sent for the work to be approved, it gives information on what is to be done and the cost. Yes, our service team member has changed over time but, if there is any issue we call the main office let them know and it is corrected if need be. We are notified of any changes to the cleaning schedule, and with the weather here I'm surprised everything runs so smoothly. Having just gone through back to back hurricanes recently our pool was kept balanced so we could use it if need be. I'm am so glad Tom and his team are our Pool Service Company. We were kept informed and up to date on service and chemicals and it was cleaned as soon as it could be. Be realistic about the teams time constraints, our pools are not the only one the team takes care of in a day.

Great service of our ancient spa when no one else was willing. Cost conscious repairsread more

Gary is awesome! Such a pleasure to work with, he's taken care of my jacuzzi for 8 years. He's the…read morebest in the business!