Incredibly rude Manager! I'll never return to this restaurant based on how unprofessional.

I ordered a rice plate not chao. Why the heck is the rice so mushy???? And I know you guys saw how mushy this is when you prepared it. And you think throwing some meat on top of it will solve the problem.... wow. read more

PhoNatic - Pats plate with mushy rice - Vietnamese Near Me - Cedar Park, Texas

Phonatic north cross was always so consistent, and this location is hit or miss with their quality. The pho broth is either way too salty or has no flavor and the veggies aren't typically super fresh. It also seems like they are short staffed since the last two times I've picked up food there hasn't been anyone up at the front. Not great, not amazing either. read more

Previously gave this place a five star, now they truly deserve a 1. Inconsistent pho that ranges from extreme saltiness to no flavor. They can't seem to get it right anymore. Oddly enough they have cancelled orders because they don't have food?!? Most recently another order was cancelled after I thought I'd try one more time since my first experience was so good, bad idea. They blamed the Uber driver but now that I think about it, this fits in with other ppls reviews so I'll take at stab at it. They must've cancelled it themselves because the guy on the phone sounded like a liar. If you're lazy, just don't go to work and close your store. read more

Pho (Vietnamese noodles) has been around for a very long time and most restaurants you walk into feel like they've been around for a very long time. They are usually old and worn down, have furniture from the early 90s, and a point of sale machine that refuses to take credit cards. This place, on the other hand, is the modern, better looking sibling. The restaurant is brightly lit and is nice and clean. The setup is also different so keep in mind you will be ordering first at the cashier before sitting down. The menu is easy to read and with digital screens, it's easy for you to imagine what you will be eating. After placing an order, the flow will lead you to their drink station along with a veggie bar for self service of onions, jalapenos, cilantro, and more. As for the food, I ordered the eye round steak pho and my wife ordered the pork vermicelli. Both were good, not great. The quantity seems to be smaller than other places, but it wasn't offensively small so not a big deal. Overall, I believe this place is a good attempt to modernize the pho experience and the nice additions like hooking spoons and the veggie bar makes one overlook the cheap chopsticks that splinter your mouth as you eat and the smaller quantities. Good work, PhoNatic. My stomach and I appreciate the updates. read more

The meal was very good and I give it 4 stars, however this restaurant has gone "cashless" and only takes credit cards for payment. They would not take my green-backs. The present legal tender law in the U.S. is Section 5103 of title 31, United States Code, which reads: United States coins and currency (including Federal reserve notes and circulating notes of Federal reserve banks and national banks) are legal tender for all debts, public charges, taxes, and dues. read more

We ordered the Round Eye-Brisket Pho and a Salad Vermicelli bowl, take out. The Round Eye-Brisket Pho without noodles, and extra meat & bean sprouts. (as expected, extra charge for extra meat & veggies) was good. The broth was a little bland, but easily spiced up with hoisin sauce, chili, cilantro and jalapenos. Despite ordering extra meat and bean sprouts, I felt like the portion of meat was rather average, and the amount of bean sprouts I received was extremely small. The Salad Vermicelli bowl with marinated pork shoulder (sans noodles) was an overall delicious dish. The pork was tender and perfectly marinated. Phonatic offers a self serve toppings station, which includes green & white onions, limes, jalapenos, and cilantro. I really like this feature because it allows you to customize your pho. The service was friendly and informative. Phonatic is a rather expensive for a Vietnamese Pho Restaurant. For both dishes, the total was $24, which I think is expensive for beef Pho and pork Vermicelli (no drink). Our food was ready relatively fast, and packed nicely to-go. This location is relatively new, and the decor is nice. They do seem to be a little understaffed, as there were numerous tables dirty from previous customers. read more

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When PhoNatic first opened it was a fun and fresh place for Cedar Park residents to enjoy an amazing bowl of Pho. Fast forward to today and things have taken a serious turn for the worse. The restaurant now appears run down and ill kept. Food on the walls, dirty tables, messy serving area. And, all this while prices have slowly crept up. Lunch for three (2 bowls of Pho, a Pat's Plate, and three drinks) topping out at $38. During our visit today one plate came out cold, one came out wrong, and mine came out with the saddest round eye steak I'd ever seen. Other patrons sat at tables they had to clean themselves looking around as we were, wondering where on earth their food was and why everything seemed so haphazard. Do yourself a favor, save your money and time and eat at another one of the great Pho locations in Cedar Park/North Austin. read more

Came out tonight and found restaurant understaffed. Tables hadn't been bussed and one person at the counter. Ordered two vermicelli bowls and received some kind of rice bowl instead. We were asked if wanted fish sauce. Said yes but never got it. Luckily the food is good or I would've given less stars! Also, we were given an extra egg roll for the long wait. Also, I give the counter girl extra credit for bussing all the tables when she had a moment between taking orders, taking phone orders and bussing. read more

The Filet Mignon Pho was absolutely delicious. That broth was OMG so good! My girl absolutely loved her Vermicelli Bowl saying "OMG THIS IS SOOO GOOD!" The Spring Rolls were amazing too with just a hint of mint and that perfect peanut sauce to go with them. Would definitely recommend PhoNatic.....Hands Down 10/10!! read more

The food was alright, but for the price I was expecting a lot more noodles. Pretty disappointed with that. Also, the order of egg rolls says it comes with 4, however there were only 3 in the container when I got home. read more

HUGE disappointment. My husband and I both ordered "Pho" and got a bowl of oil. It had zero flavor, not hot, and CRAZY oily! We get pho almost every week and had never tried this place. We will definitely not ever going back. What a waist of $40! read more

PhoNatic - Vietnamese Near Me - Cedar Park, Texas

I married into a Vietnamese family and fell in love with my mother in law's food. She introduced me to the Pho soup and I was smitten. After moving to Texas, I decided t give PhoNatic a try. I've never known of a pho restaurant. I've always had my in law's. The place itself is clean and relevant in terms of style and decoration. The staff, friendly. Service is fast. I LOVE the pork belly spring rolls. I absolutely love spring rolls anyway..so good. I ordered chicken and vegetable Pho. I thought the bowls were large- stock was good, but could use more meat. They do skimp on the meat. I love throwing in extra cilantro, green onions, and lime. Overall, This is good food. I visited two days in a row a few weeks ago- I get to craving pho and well, this is where I go. :) read more

PhoNatic - Chicken and Vegetable Pho. YUMMMMO - Vietnamese Near Me - Cedar Park, Texas

The pho is pretty good for a chain restaurant, after coming back from Cali after a few years I was looking for a good spot. It's not the typical sit down and get served at the table place. Definitely not my favorite ever but it gets the job done. Way better than the awful service and staff at Pho Thanh Nhi across the street. read more

The first thing I told the person was I wanted delivery. I then spent 15 minutes trying if to get a simple order right. At the end he told me it would be ready for pick up on 20 minutes. WTF!!! IDOTS !!!!!!!!!!! Omg. I hate this place if the food were not just good read more

Are there sir lunch. Am pretty sure they are going out of business - they were out of everything - out of sodas - only had stuff for pho - out of basil- kind of disappointing - looks like I need to start looking for a new pho spot read more

Matthew, was very kind and represented PhoNatic really well. My company order had a slight discrepancy and he handled it so professionally. Annnnnd the food is delicious! read more

Walked in and it was super clean and fairly empty but we went pretty early. Friendly cashier and explained procedure. Food was amazing and that is hard for me to say because I'm super picky when it comes to my Pho! Love the idea of the condiment area too. We will definitely be returning! read more

Please use fresh ingredients, meat hard (last visit meat tasted spoiled) and green onions slimy multiple times...YUK! Perhaps business is slow and they use food leftover from the previous day, seems like it! Stop over cooking and throw the leftovers away maybe you wont have to keep leftover food if the food was better, you'd sell it all!! I wont go back.. read more

Really love the grilled pork bowl. Have had the salad, rice noodle, and brown rice versions and everyone is delicious and a healthy size portion. read more

I just ordered PhoNatic through Grubhub and I have to say I am pretty impressed. I love how it was packaged (for the most part). The noodles and cooked veggies were packed in a large container that is big enough for me to pour all my broth into and the toppings, so no need to dirty a bowl. Raw toppings (beansprouts, jalapenos etc) were in a small separate bag. I ordered the Brisket and Round Eye Pho with added mushrooms. I love that they added white (button) and straw mushrooms. My only complaint would be to please not package the sauce packets inside with the food. They were in my baggie with the raw veggies. Packets can collect dander and germs from sitting out and from traveling in boxes. I ordered delivery because I am sick and really don't want to risk anymore bacteria at the moment. Other than that, my soup is hot, comforting and just what I needed. Thank you. Will order again. :) read more

I hate writing this review because PhoNatic was my go to place for decent pho up north. As I live in Cedar Park, the options were just God awful before PhoNatic came around (check out Rosie's if it's still around in that shopping center with Target across Whitestone, you'd be better off drinking out of your dog's water bowl). As I have always gone to Pho Saigon down in central Austin (owned by the same person / family as PhoNatic), I've come to expect their quality of food (savory pho broth, excellent char-grilled pork slices for the vermicelli, etc). However, after going to PhoNatic tonight, I'm afraid I won't be going back. I get that restaurants need to raise prices from time to time. But, what PhoNatic has done is pretty much highway robbery. For instance: 1) Previous menu: I would get a large build your own bowl with 4 different meats, the total was $9~10 ish. (NOTE: This is already EXTREMELY expensive compared to Dallas / Houston pho prices, but given it's Austin, I get there's a mark-up given the lack of decent Vietnamese food.) 2) New menu: Build your own bowl only allows for 2 meat selections. If I build it out exactly as I did before, THE TOTAL WAS OVER $16. A 60%+ increase in price? Are you *@#&% kidding me? Not to mention that my family, who happened to be visiting from out of town, also ordered the char-grilled pork with vermicelli, which now doesn't come with an eggroll at $8.95. Even Pho Saigon still has the char-grilled pork vermicelli with eggroll for less. I don't get it. Maybe because the owners think the newer location / decor justifies completely PRICE GOUGING their clientele. Or maybe, they figured it's suburbia Cedar Park, "these people don't know pho anyway, so let's bend them over the table." Frankly, it's BS, and I'm calling you out for it, PhoNatic. SHAME on you. (To the person / family who owns both Pho Saigon and PhoNatic: I KNOW you won't be pulling a stunt like this at a place like Pho Saigon. You know why I know? Because you actually have decent pho places around you, which means you have competition. If you did this at Pho Saigon, over half of your clientele would disappear, which basically means you're selectively price gouging at PhoNatic only.) I live around the corner and used to go eat a meal at PhoNatic once a week. Don't expect me back until you bring your menu pricing back down to earth. You've driven off your most devoted customers, good luck getting new ones with these kind of prices. read more

Update: I'm gonna go ahead and update this because someone wants to call my review stupid. Apparently, I'm one of those fake yelper people that are unfair. Honestly any place that I go to could have great everything but if the good is terrible to ME, obviously I won't be back. This is my own opinion. Don't get upset because we don't have the same tastes buds. While everything else is great about this place, customer service, quick, efficent, has a bar for extra things like onions, green onions, cilantro, etc. I order the create your own pho with beef broth, meatballs, steak, and wontons. It was probably my own fault but it didn't occur to me that the wontons have some type of seafood in it. Now if you know me, I don't like FISH AT ALL. It made me soup tastes fishy and when I bit into that wonton, I almost threw up. I got all the wontons out of my soup but I felt completely sick afterwards. I couldn't even finish my Pho. Especially having that seafood hint to it. Unfortantely, left to get the nasty taste out of my mouth with some Wendys. I hate to leave a bad review beacause I'm sure it's great for people who do like seafood. Just wish I was aware of the wontons being seafood-ish. I won't be back. By far the worst pho I've had. read more

So bummed. Sliders went from plate of 3 to plate of 2 with no decrease in price, so it can no longer be a light meal. Prices are effectively up across the board with new "build your own " menu. Portions also seem smaller... What Vietnamese restaurant serves pho with choice of TWO meats??? I want my tripe, my round eye, my fatty brisket, and my tendon like every other pho place does. Food still tastes good... That's why I'm giving 2 stars. If a manager type happens to be reading this, I'd also like to suggest the plastic cups (which are identical to the ones at Mighty Fine and Rudy's) be reusable for a discount like those guys do. Honestly though, I can't see myself coming back at these prices. There are too many other better choices with reasonable lunch prices. read more

I was really impressed with the food and service. I frequently eat Vietnamese food in Houston, and we really enjoyed our meals today. We ordered Pat's Plate, kids rice bowls with bbq pork, and the build your own spring rolls plate. The meats were full of flavor and the build your own spring rolls was an awesome deal! They were very generous with the veggies, vermicelli, meats, etc. the service was excellent as the employees were friendly and catered to our needs. The restaurant was really clean and had a self service bar for additional veggies and condiments. There was so much food, we had enough leftovers to make a few more spring rolls at home. I'd definitely come back again, if we are craving Vietnamese food on this side of town. 5 stars all the way! read more

PhoNatic - Build Your Own Spring Rolls - Vietnamese Near Me - Cedar Park, Texas

Wow Yelp, really? I'm so honestly surprised to see the less than stellar ratings for PhoNatic - I've had nothing but fresh and friendly pho experiences here, enough so that I consider them to be one of my new go-to faves as far as diet-friendly carryout options go. Huh...well anyways... hey PhoNatic...I like your style. Your Pho is delicious - the perfumey broth always makes me smile, and is always overflowing with fantastic looking veggies and chicken every time I order it. Your regular size bowls are HUGE, enough for several meals. I love your egg rolls, I love your rice bowls, and your customer service has always been efficient, and presented with a smile. My to-go orders never take long to get together, and you're one of the few places I'll willingly drive from my neighborhood, hop in, order carry-out and sit and hang because you're quiet, chill, and on the ball. Oh, and your packaging is tough, I trust it in my car. Now, the only thing that is preventing the last star from being awarded in my review is that I've noticed that your lemongrass beef and your chicken in the rice bowls that I've ordered have been on the quite dry side, so I'd like to see that improve. Otherwise, you're getting an enthusiastic thumbs up from me. Carry on! read more

First time to visit the Cedar Park location, which by the way I'm ecstatic about there being one much closer to me now. Parking wasn't an issue for me today, however, I did have to park further. I can definitely see there being problems during weekday lunch hours. I love the outdoor seating here! Inside is also very nice and clean. Service is wonderful. I ordered the wonton which taste wise was delicious. The only complaint I have is that it came out warm and not even close to being hot so when I added the onion, it still tasted raw. We also ordered egg rolls but did not get any fish sauce until we asked for it. They weren't even busy. The banh mi sliders were great but overall I think the Anderson Lane location is better. Hopefully they were just having an off day. I will definitely return! read more

They changed menu a couple of times... Now it is expensive. A bowl of pho costs over 8 dollars, and the same dish in other places costs 6.

This is not authentic Pho. The soup base has no flavor. It's pretty on the outside but no substance on the inside.

I have been here a few times. It has been one of my favorites in the area. I have not tried the other food but many of my friends have and liked it as well. The service is always friendly and fast. The food is always fresh and if something is wrong or you don't like it they will easily replace or fix the problem for you. Definitely a place to come back to! I recommend the chicken and vegetable pho! My personal favorite! read more

I really want to learn how to order here..... I have eaten Pho for years but only the same thing (on the east coast, there were only a couple of things to choose from). This place gets the thumbs up because the missus LOVED it. Plentiful. Flavorful. Clean. Seriously... no complaints. read more

So glad to have some reasonable pho near home now. This place is clean and smells great. Honestly that matters, somehow lots of pho places smell like old towels. The portions are much more in line with what a normal person can eat. Again comparing to lots of vietnamese restaurants with fat American sized portions. The only downside here is that they are priced like big dishes. Service is good. People are nice. But dear god - that menu. What on earth? Hire a designer (I'm available) and let someone simplify that thing. There is no point trying to read the one on the big displays behind the counter. The type is itty bitty. Grab a printed one and peruse it before getting in line. read more

For the life of me I can never understand why people complain about price/portion size. Obviously you haven't tried to run your own business and make it profitable. My wife and I had an excellent meal here and it was delivered fast and hot. The portion size was right on par with just about everyone else. This is a nice quiet place and I would definitely come here again. read more

PhoNatic - Chicken and vegetable pho. - Vietnamese Near Me - Cedar Park, Texas

Well that was a waste of time and money!!!!! Trying this place is out of my system. What a SLOP House!!!!! I want my 30 Dollars Back!!!!!!! First off the parking BLOWS ASS! After parking around the building and walking into the place Im pretty sure everyone was eating at Torchy's. You walk up to the register to this gigantic small printed menu. Hopefully not a lot of people are behind you as you try to read it. No one was really there so this was not a problem. My wife and I ordered spring rolls, Pho, Bun and a smoothie. The cashier gives you a number, you find a seat and place the number card in a holder at your table. There is a station with sauces and add ins for your soup. Everything was brought to the table one thing at a time, in between 3 to 5 minutes, each by a different person. The spring rolls were meh, just your average spring roll. My pho's broth was pretty bland to say the least. There was no depth to it at all. It had clumps of undercooked noodles. The chicken was so dry that it was hard to swallow because it got stuck in your throat. My wife ordered a pork Bun but we both could not for sure say the meat was pork. The nuoc cham it was served with had no garlic or chilies in it, very cloudy and SUPER SALTY!! The smoothie tasted like ice and nothing but ice no fruit flavor at all. we both tried one sip and was done with it. This place is a JOKE!!!!! NEVER EVER AGAIN!!!!! read more

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Worst place for pho even though name is Pho Pho's broth is cold, few slices of meat and ton of noodles. Bad services as all. I would give no star. read more

I love this place! My favorite dish is the Sara Bowl. Oh my it's amazing. Very clean area seating area with a seating area outside as well. Staff very friendly. read more

Expensive 18 bucks for a bowl of pho, spring roll and small drink Bland The pho was very blah. Not even close to a great bowl of pho To make it worse. The side of sprouts and stuff you add in was small enough to be served as an infant portion So disappointing Conclusion. EXPENSIVE, Bland and blah Sorry. I hope it gets better but for not this isn't "it" read more

I like Phonatic a lot, especially their giant, fresh bun bowls. It's clean, family friendly and good service. I also like the beef pho but avoid the oxtail, it's not that good, my husband says. Their egg rolls are always hot and crispy, my 3 year old loves them! I do agree the parking situation is annoying so I avoid it during the week. read more

The service was subpar and I'm not sure the food is worth going back for. The menu is great, they have a few variations of typical Vietnamese menu options. You can get bahn mi tacos (roti instead of a baguette) and sliders (baos instead of baguette). The problem was they came out cold and way too salty. Somehow the chicken had more fat than the pork, it was inedible because of how much fat it was. read more

Decided to stop by today for the first time. Ordered a vermicilli bowl (w/pork) and 2 eggrolls, to go. The bowl was ok, however, after eating about half a roll, i noticed something weird; i looked at it and it was RAW! I called and spoke with Matt, no manager on duty, who was empathetic and gracious enough to refund my order. That still doesnt take away that I unknowingly consumed raw pork and now I have to worry if I'll get sick. Not a great first impression and I wont be back, ever. One star is for Matt, NOT the food. read more

PhoNatic - Raw pork eggroll - Vietnamese Near Me - Cedar Park, Texas