I grew up eating in Chinatown all my life and I never really understood how my parents knew where to eat. Phoenix's reputation when I was growing up was simply the expensive place with mediocre food. But my mom asked me to go for some dim sum one day and recommended Phoenix. I asked her, "Isn't that the place no one really goes to?" But, apparently people are more into Phoenix nowadays because they got a new chef and are trying to change things up. Is that true? I have no idea. But, it was free dim sum for me so I will really go anywhere for free food. The restaurant is a classic big restaurant in Chinatown with a large dining hall. We got dim sum staples for the most part. We always get pork and preserved egg congee, shrimp crepes, turnip cake, chicken sticky rice, shiumai, chicken feet, bbq pork buns, and egg tarts. All were pretty good! The one thing that really stuck out was the bbq pork bun. They're doing this new thing where the bun is more flaky and crispy on the outside. Really good! Sorry I don't know the actually name, but I bet there isn't really a name for it either. This was my first time here and it was good! There are plenty of good places for dim sum in Chinatown, so I'm just going to add this to that list. read more

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The food is mediocre and the service was not great. I think we just came in at the wrong time. It took a total of 35 mins before the server came to get our order. We got our food but the server was not aware that we needed utensils or napkins. So we waited for the silverware. We ate our meal and we did not get any refills or to go boxes, we got everything ourselves. They were prepping for a wedding and that could've been it. But no our server was sitting down on the job. Avoid !! read more

30% off on dim sum Monday-Friday when the bill is paid by 11am. This place gives ticket validation when you park in either parking lot that's by the red line train station. The food is quite good and served relatively fast. read more

Phoenix Restaurant - Devoured to nothing means it's delicious. - Dim Sum Near Me - Chicago, Illinois

A Chinatown cult classic that can sometimes be hit or miss. It's been here for over 2 decades. Definitely a great spot if you have a large party as they have great accommodation and large tables. There are times that I have been here for wedding parties and such and its such a beautiful space to host something amazing. They have great dim sum and usually good dishes across the board but sometimes it can be less than average when it comes to the flavor. Again, hit or miss. read more

My partner and I found ourselves in Chinatown on the Fourth of July. We were feeling adventurous, and having heard of Phoenix through word of mouth, we settled on heading there. We went for their dinner, arriving at about 5:15. They had recently re-opened for dinner service and we were seated immediately. There weren't a whole lot of patrons but a hell of a lot of servers. My main gripe with Phoenix is the lack of service; we waited with the dinner menus for about twenty minutes before we managed to ask for a drink menu (there is none yet) and the dim sum menu. The servers really need to be more attentive to their guests. We ordered five plates off of the dim sum menu: shrimp rolls, pan fried crepes, chicken feet, pork stomach and barbecue pork buns. I was blown away by the pork stomach and the crepes: the crepes were a clear winner, but everything was cooked and presented perfectly. The plates were reasonably priced, too: 3.95 was the most expensive dish. The Mai Tai? Order it. Order the Mai Tai. One was enough for me to be buzzed through the meal. read more

Phoenix Restaurant - chicken feet, salt and pepper pork stomach. - Dim Sum Near Me - Chicago, Illinois

For the best selection of dim sum in Chinatown, you have to go to Phoenix. That is what makes the wait worth it. Warning though, if you go too early to avoid the rush (before 10am) then you will not have the variety you are looking for-- your basic dumplings and chicken feet will be ready, but it may take time to get the more interesting things like fried taro or pulpos in curry sauce. read more

We only come for dim sum. As a matter of fact, don't even think I ever been here for dinner. Interesting.....anyways..... The lines are long. The waits can be forever. The food is ok. The service is hit or miss. Note to manager - Tell those cart ladies to stop talking and push the damn food near us! read more

This is usually my go-to dim sum places. This would have gotten five stars from me if they had not ran out of my favorite dim sum dishes, the baby octopus with curry sauce and egg tart. I highly recommend the usual, Ha Gao and Siu Mai if you have never had dim sum before. What makes dim sum here so much better than others is the service, our server was extremely joyful and it made eating here so much better. If you are looking for a good dim sum place I HIGHLY recommend Phoenix. read more

Best duck i've ever had. The duck is juicy and the skin is crispy. The food came quickly and it was amazing. I would have given it five stars. But the space is definitely dingy. Can't wait to get some more. read more

Dim sum quality has declined significantly over the course of years. Staff were very irritable and got annoyed by asking for extra napkins and utensils. There are much better dim sum places nearby. Not planning on returning. read more

Unfortunately we were turned away at the door for an undetermined reason I felt there were some racist undertones ...we want everyone to know that this establishment turned young white patrons away When we approached the door we were not greeted and felt TOTALLY unwelcome We will NEVER step foot in here again and encourage all our friends who frequent this establishment to STAY CLEAR read more

Phoenix dim sum yay, yay, yay. Is it the greatest on the planet? No. For me, eating dim sum is sort of like eating fried chicken. You know what you're getting, it's going to be tasty and delicious. While waiting for a friend at Phoenix, I sat out near the front room and was not bothered. There were lots of people coming up for lunch (myself included) all in a hurry for dim sum! When my friend finally arrived, we grabbed a table right away and were helped to some tea. A picture menu was summoned (I guess they do not have as many carts running around during weekday lunchtime) so we picked and picked and picked as many goodies as we could get our hands on. Fun rolls, shumai, shrimp dumplings, spare ribs, taro balls, turnip cake, and all manner of dim sum classics rained down onto our table. We are merrily and were better off for the experience. Like after eating fried chicken, you feel very full and tired after some dim sum. Watch out on Sunday, the waiting line is treacherous! read more

So.. This is the second weekend of my dim sum fun and I couldn't be happier! Love love love dim sum. Today we decided to go to Chinatown and try Phoenix. I've only heard good things about this joint, and it definitely lived up to the hype. We ordered EVERYTHING plus sum favorites (Peking duck, shrimp fried rice and BBQ spare ribs) endless dumplings and too many things to mention. I want to go back tonight :) read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

Best dim sum I've had since moving from California to Chicago three years ago! So good!

Oh boy was this place popping! My boyfriend and I were offered the last resort 2-seater by the door (ugh Winter) but we took it. Lo and behold the third seat was being occupied by a space heater! I was living for it because it meant I'd get to eat sooner. They do all the dim sum essentials really well, but the only critique I have is I wish the chicken feet were braised a little longer. My boyfriend wanted the deep fried taro (even though I wanted the luo buo gao), but I was definitely not disappointed! Definitely need to come back again soon to get my dim sum fix, and hopefully beat the rush! read more

Came here on a Saturday around noon, and waited 30 mins for a seat. Dimsum was average. I wanted to try Phoenix because my friends highly recommended their yolk custard buns, but I didn't end up enjoying it. The filling was strangely grainy and artificial tasting. Everything else tasted fine, and my only other complaint is that they gave like 6 leaves of veggies for an XL dimsum plate.. read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

Have you ever had dim sum with 6 middle-aged Cantonese women? If not, you must try it, and you must try it at Phoenix. There is close-by parking and Phoenix has great huge windows for feeling extra-cozy since you're inside or daydreaming. The dining room was not overcrowded and prime tables were easily available. As the only African in the restaurant, I feel pretty qualified to give an accurate review on the cuisine. There is a printed menu from which you may choose. The siu mai hit the spot, but the baked pork bun really changed the game. You gotta order this secret menu item!! I was very satisfied with the assortment of foods and appreciated not feeling sick after I over-ate. read more

It is now a worthy venue for special events, group dining with a view. The rehab is modern with floor to ceiling glass window, sliding wall with wood veneer and lattice. Table Setting -- paper mat on pleather table cover (other places are plastic or paper table cover). Dim Sum -- all good...but the price is $6.98. Shu Mai -- my favorite compared to others. More flavorful. 1-STAR LESS: Service -- Hit and Miss. Miscommunication. Seek out the roaming Super for request. For a place to charge premium, you pack your own leftover. Dim Sum Tea -- you are charged $0.80 per pot without notice. Tao Hu Hua -- dim sum will not be complete without it. The firmest in town! Only on weekends and runs out by 1 pm. Bathroom -- a disaster. Only 2-stalls each side. Beware! Table Arrangement -- Phoenix needs a lesson in Feng Shui arrangement. Scattered. Lacks flow and organization. Clutter -- all over the place. Tables. Chairs. Service stations. At the bar. Middle Rotating Table -- why does Phoenix take it away during Dim Sum? It's great for sharing dishes. Entrance/Access -- flights of stairs, slow hazardous elevator with faulty sensor as door strongly closes for last minute entrance. read more

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This review is specifically regarding Dim Sum. I have been coming to the Golden Phoenix for a long long time and have to say it is by far the best Dim Sum in the city. I try other places but at the end of the day the Phoenix is still the best. On Sunday's Dim Sum is served and if you come at 10:00am the Dim Sum is served on carts. This is traditionally the way is should be done and more fun! Everything is so fresh and tastes fantastic. My kids love it too and are always looking forward to our next visit. I'm sure if you have gotten to this point of my review you know that I'm a fan. I highly recommend the Golden Phoenix. read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

We ordered, among other things, Beijing duck for take-out in April 2022. The menu posted on the restaurant's website is out-of-date. Instead of $35, as shown on the menu online, I was charged $50 for the duck. When I ordered over the phone, I referred to the prices on the menu online, but the person who took my order did not correct me. All the other food items that we purchased were also more expensive than the prices listed on the menu. When I picked up my order and pointed out the inflated prices to the restaurant staff, the staff claimed that he has asked someone to update the menu online, but it hasn't been done yet. Thus, he knows that the this is an ongoing problem. The restaurant was completely empty (on a Friday night) so I didn't press the issue. The Beijing duck was flavorful, but the skin was not crispy at all. No complaints on the fried rice and crab rangoons. read more

The dim sum is yummy, especially the ribs. The flavor is very light, though some of the dishes could have used a bit more flavor. However, my biggest complaint was that the food did not arrive hot like at most dim sum places. Everything even the xiao long bao was lukewarm. There wasn't a busy crowd so it's weird that the food wasn't hot and the wait was pretty long for both the waiter to come around to take our order and bring us our food. My boyfriend loves this place and took me there to "show off", so it definitely dropped below my expectation. read more

The go to place for dim sum in Chicago, especially on the weekend. Crazy 1 hour line outside with people double parked to drop more people off to get in line. The dim sum is good, but I don't like the fact that they are pushed around in carts for however long until sold. On busier days this is not a problem, but on the week days things can get pretty stale. So do you want to stay in line for fresh food or have stale food for no wait? Hard choice. BTW, they also have really good peiking duck here wrapped in steam buns. I do believe you have to reserve the ducks, but definitely worth it. read more

Only a few minutes after we had started here for Father's Day, my dad made the claim that Jockey was better (dim sum in the burbs). My mom reiterated that soon after. I had to remind them we usually had to wait forever for water and forks. However, here, we had to wait for food, and that's much more painful. Maybe it was because we showed up really early (wanted to make sure we were able to grab decent bleacher seats at the Cubs game). We asked for fried rice, but that wasn't ready to be ordered yet. A slow trickle of food made their way to our area, but it wasn't the onslaught of selection we were used to at other places. I will give props for the food we did get. The shomai, my favorite dish at dim sums, was a good size and terrifically meaty. They also had a dish that my sister and I got crazy excited for when we saw wheeled out - baked BBQ pork buns. They don't have these at Jockey. I'd give this place 5 stars alone for that if it wasn't for the fact we were in Chinatown and could hit up a nearby bakery pretty easily. Still, it was a great treat to see. The decor is a lot more welcoming than many of the other places in Chinatown, and the staff is friendly and attentive. Just wish they had more carts going around (maybe they do later in the day, but then we probably would've had to contend with a line). read more

This restaurant is in the heart of Chinatown in Chicago with a huge advertisement saying they were a Michelin Recommended Restaurant. This got my attention so we came here for a late dinner on Sunday. The space is large and spacious with less than half the table filled. We were seated immediately. The food was good, but nothing super special. It's your typical Chinese Restaurant with a very typical menu. The one dish that stood out was the Beijing Duck and the Soft Shell Crab and Seafood fried rice. Both were good, but you can get that at any Chinese Restaurant in town. read more

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We booked the private room for our bookclub meeting, got there for early dinner. The food was served real quick, we ordered Chicken dumplings, shrimp rolls, Shezwan chicken, fish, tofu, string beans, mooshoo pork and walnut shrimp. The service was good, host was polite and kept refilling our pot of Chrysanthemum tea. Its a decent place in Chinatown, not too fancy. read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

For being one of the only cart-pushing, lady-yelling dim sum restaurants in the area, I am disappointed that I can't give Phoenix a higher rating. Where you are seated can make or break the difference, and in this case, not even the food could save the meal. A few of my students and I came at 11:00am and was able to be seated quickly. Okay, so far so good, until they took us to the table that was right next to the cash register! It was a small 5-6 seater table that was away from the kitchen doors and next to the crowd of hungry crowds awaiting to be seated. Needless to say, it was incredibly difficult to flag down a lady to come wheel her cart over (since the main banquet hall was in the opposite direction), and whenever they did come, they usually ran out of items that I really wanted! It took forever to get us our first plate, and it wasn't until the end of our Sunday brunch that we got some har gow. I even needed to be assertive with my Cantonese to get them to come over. I wish I could have been happier with the meal, but looking at the other options available in the area for dim sum, you are much better off checking boxes off a menu instead of waiting for the cart to come. Perhaps dinner here is better since extra attention would be given, but for Sunday dim sum, I'll take a pass. read more

Went here for a business dinner. Excellent authentic food and good service. A cornerstone of the Chicago Chinatown community. You can't go wrong with a Phoenix Restaurant. Stop by if you want a great authentic meal in Chicago's Chinatown. read more

Went from a 5 star to a 3 and now I give them a 1. Ordered carry out today and while eating the sticky rice, I noticed a piece of hair in it. Called back and was told that I have to go back today to get a new one. I just landed and I'm tired... plus it's 5 degrees outside and the only option I have is to go back today only or nothing? They inconvenience me and now they expect to give me a deadline? Bye. read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

Don't let the downstairs appearance deter you, the place is upstairs and very nice. Very pretty view out of big picture windows, lots of big round tables with more space between than most of the Chinatown restaurants. Check the schedule for Dim Sum, and come here at least 45 minutes before the Dim Sum menu ends, that's your best deal. Five adults and one child for lunch, we ordered more variety than we could finish, the bill wasn't much over $80 total. Part of the deal with that is to make the congee of the day your staple, and order a mixture of fried stuff and steamed buns, but be nosy and observant of the dishes being ordered by nearby Chinese families ("I'll have one of what they're having please"). Judging by some of the other reviews here, I wonder if they're not as good for dinner but we will be back for the dim sum. read more

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Came in for dim sum on a Sunday - come before 11 am or you'll be waiting for at least 35 minutes to be seated. A little confusing at first because although they do push carts around they're actually just bringing out the ordered food to tables on those carts, unlike the traditional dim sum where you point at what you want as the carts roll by, you have to mark what you want and how many you want on the menu at the table. My favorite was the crunchy chicken wings and the spare ribs in black bean sauce. read more

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Favorite dim sum place in Chicago! Great food and comfortable seating ! I strongly recommend the Shrimp Rice Wrappers (don't know the actual name) I always love coming here and getting a simple bowl of congee with century old egg and enjoying a light lunch with family. Service is quick. However, during my time there, the cleanliness of their utensils have been questionable because the spoons and cups didn't look completely clean. Overall, it's a good joint! Not five stars, but pretty solid. read more

Phoenix Restaurant - Congee with Century Old Egg - Dim Sum Near Me - Chicago, Illinois

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I have only come here for dim sum, and although the prices are a bit higher than I have seen at other places, the service is decent (for a chinese restaurant) and the food is always consistent. It is always packed on a weekend so make sure you get up a bit earlier. They have a great selection with maybe 50+ items on the menu and unlike traditional dim sum, where they push carts around, you just order it and they bring it to you one by one. I love the chicken feet and shrimp dumplings, and they have a lot of other favorites. I have never had their dinner dishes here before, but I think that it wouldn't be as good as some other restaurants around the area. This place is def great for dim sum though and I would highly recommend it! read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

Quality of the food went down hill - will never come back! food appearance looked unsatisfying like it was from days ago read more

This is my favorite spot for dim sum in Chicagoland area. Dim sum is a style of Chinese food where all items are served on small plates, typically in single sized portions of 3 or 4, and everyone at the table shares. At this particular restaurant, you mark off the number of plates you'd like from a paper menu with pics of each item, then your food comes out to you on a cart. Traditionally, various carts would come around to each table and you would point to the plates you wanted, selecting as they come around - not ordering. Everyone has their go-to favorites and I have many here.. one item in particular is not on the menu. It is a soft tofu that is served warm in a clear liquid of sweet ginger. It is amazing, but not found at every dim sum restaurant or location. Another fave of mine is a sweet egg yolk bun which is a soft baked bun with a cookie crust, filled with a liquid center made of egg yolks, sugar, and butter. It is heavenly. One traditional dish you have to try is "xiao long bao" which are steamed dumplings containing a sort of meatball sitting in its own broth. You have to be careful with these as the dumpling skin will tear easily and you'll lose the delicious broth it contains. If you're into trying new or unusual things, there is a dish of intestines boiled with ginger, carrot and onion that is amazing. The intestines don't have flavor and take on the veggie-ginger broth. The texture is one-of-a-kind, if you like it, you'll be hooked One thing I can say about the dim sum here is that every dish is delicious. You really can't go wrong with any of them. Try it if you're unsure, each dish is only $4-5 so if you aren't a fan of something, you haven't lost much by giving it a try! read more

Phoenix Restaurant - The best thing ever~ warm silky tofu in sweet water with a hint of ginger! - Dim Sum Near Me - Chicago, Illinois

The landscape of Dim Sum has evolved yet Phoenix still rises. They themselves have gone through a renovation but it still remains one of the top spots to get dim sum in Chicago. For newcomers to dim sum, it will definitely help to have someone who has been through the dance. But if you don't have that luxury, just be prepared to be vigilant about getting your order. This place can get packed and so busy that you can easily be overlooked. read more

Had the Peking duck and it was truly amazing. They say usually give 24hr notice but I guess I got lucky as a walk in. Sunday brunch was extra busy but I had nothing better to do so the wait was fine; plus also Went solo so I definitely had to take home a doggie bag. Definitely will be going back for dimsum one of these Sunday's, that also looked amazing.. read more

Phoenix Restaurant - Hand carved at the table and the rest stir fried. So delicious!!! - Dim Sum Near Me - Chicago, Illinois

I don't think anything we ordered had flavor. The dim sum were bland. The beef filets were inedible. Too tough. The "West Lake Beef Soup" was all stringy egg and tiny crumbs of beef. No flavor. No other ingredients. Couldn't finish it. We had to ask for sauces. The sauces were so weak that they added no flavor. read more

First time here. The gf had been talking it up for weeks, even months about this place, so of course I had high expectations about this place. To my surprise there was a long wait time. People were lined out the door. To me, that usually speaks volumes about a place. When our time finally came to be seated, we were not greated with menus, nor someone offering us any water. I thought that to be strange. Soon after, we had ladies walk by with food on carts, and we chose what we wanted to eat. I must say, it was a new experience for me. The language barrier was a big one for me. I could barely make out any of the names or descriptions of the food we were being offered. We kind of just were guided by what we were looking at it. Service wasn't the greatest, and the food was just okay. Overall, im glad to have tried a new place, but I'm not dying to go back. read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

Gotta start off by saying this place has great service! Got seated and not only the waiter, but the manager was also servicing us. The restaurant is on the 2nd floor with a great view of the City's skyline. I can actually say, this is one of the cleanest Chinese restaurants I've been to. Nice ambience, table cloth, comfortable seatings, and for the food... 2 thumbs up! The menu consist of an array of authentic Cantonese style dishes. We ordered 9 dishes & didn't have to wait long for our food; the dishes came out one right after the next. Recommendations: - Soy sauce Chicken - Egg White with Crab meat - Stir fry Pork Cheeks with Chives - Beef Tenderloin Cubes with Broccoli - Stir fry Clams They also validate for parking = $2 for 3 hrs. read more

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We go to Phoenix anytime we take a day visit to Chicago's Chinatown. My family loves to order Dim Sum on Sundays. The food is always good and the place is always crowded on Sundays with Asian people. Where Asian people eat you know the food is good. The slight disadvantage is that the restaurant is on the 2nd floor of the building and the elevator is dirty and smelly and not ever cleaned. Yes, there are steps on a spiral staircase for people who can walk up steps; but, I am handicapped and need the elevator because I can't climb steps. The general problem with most Chinese restaurants is that they don't spend much time or effort keeping their restrooms clean and stocked. They seem to put the smallest light bulb to 'save' electricity, when they are making a 'fortune' on their foods. When the restrooms are less then clean looking and smelling makes a person wonder if the kitchen is cleaner. read more