Pretty good as an overall experience. I went there for Dim sum brunch on Sunday with J and D. You can eat a ton of food for about 20 bucks a person. The food tasted pretty authentic, but it honestly wasnt the best made. I personally liked the stuffed eggplant, the chicken buns and the sweet sesame balls. The tea is good, and stays hot for the duration of the meal, which is important. My recommendation is to get the list of all the kinds of dim sum and ask the servers to point out to you what they have on their carts. Makes it easier to choose what everyone wants. read more

Why the low rating Yelp? I'm as Chinese as it gets, and I thought this place was delicious! I came for dinner with Liz K. and her parents, and we were immediately greeted with warm smiles. The place wasn't too crowded on a Friday night, but more people streamed in during our meal. We ordered two varieties of steamed fish, some greens, cha seew, and sweet and sour pork. They definitely know how to do fish right at this restaurant. You would think that two plates of steamed fish would be too much for one meal, on top of the fish soup, but it wasn't! The fish, although both steamed, had different flavors and textures, and the chef prepared the fish perfectly! The snapper had a slippery consistency and was cooked just right. The cha seew was SO juicy and delicious. There are a ton of cha seew places in California, but Phoenix serves the best I've ever had. Ended the meal with tong yun (round tapioca flower balls stuffed with ground sesame)..perfect! read more

This one was really quite a find. I was really pleasantly surprised at the wide selection of dim sum. They serve dim sum all week long so that's a plus too. The barbecue pork bun was not as good as what I get in Kansas City, but that is to be expected. The chicken bun was very good-extremely flavorful and a pleasant surprise. All the dumplings were seasoned perfect-meaning not over-salted. Yay! And the dessert choices were fabulous. We will return. read more

Phoenix Restaurant - Dining area - Dim Sum Near Me - Chicago, Illinois

During busy hours, being in a smaller group is a disadvantage in terms of wait time -- especially true for couples. Then however, the wait is worth it. I highly recommend getting the pork buns, one of the best thing I've ever had; there is a perfect balance of saltiness and sweetness. The dimsum ordering is a little different that I'm used to; on other locations you get to pickup on the cart as they go around, while on this restaurant you get to write down the number of items you wanted on a provided sheet with all the dimsum plates. It may look deceiving outside, but as soon as you go in towards the second floor you'll stumble upon a well furnished restaurant. read more

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I am a fan of variety so I usually love Dim Sum restaurants. I'm guessing a few people agree with me as there was a 30 minute wait for a table on a Saturday afternoon. The restaurant has a regular food menu but we went here for the Dim Sum and got a couple of different items. In the order of my liking: Baked BBQ Pork Bun - (seemingly) fresh baked bun with a thin sugar crust, really good! Steamed BBQ Pork Bun - The dough for these bun is lightly sweetened, I really liked it Xiao Long Bao - No dim sum visit is complete without slurping a few XLB! Phoenix's are acceptable Shrimp Crepe - A little light on flavor but not bad Shu Mai - A little rubbery, decent flavor Deep Fried Taro - I love taro and I thought it was OK, other people on the table were not huge fans Chicken Bun - Same dough as the pork bun but with a rubbery chicken "meatball" inside, skip The service at the restaurant is pretty adequate. My water cup was regularly refilled and food showed up pretty quickly. I did miss the traditional dim sum carts that bring random items to the table as I've had good experiences with those in the past. If I could, I would give them place 3.5 stars. read more

Full disclosure: We walked to ChinaTown from The Field Museum to go to MingHin for dim sum. We stumbled across Phoenix after learning MingHin wasn't serving dim sum. We were almost disappointed a second time when we didn't see dim sum on Phoenix's menu. We asked and were presented with a separate menu. We ordered several different types of dim sum and were pleased with all of our selections. My husband had Szechuan shrimp that was excellent. It wasn't overly saucy. My favorite dish was a noodle with shrimp and sour vegetables. It had a unique and delicious flavor I will crave! Our check was presented with slightly sweet but tasty almond cookies. read more

Been here a few times to dine in pre pandemic and it was great all around. Today I ordered for delivery and added extras to my order and the instructions were not followed at all. This is a Bad day for Phoenix in my book. And I ordered online and pre tipped. Smh read more

Good dim sum, but it's pretty expensive. That's pretty much all you need to know. Incidentally, the fried rice is quite good. But you didn't come here for that. read more

We always stop by for lunch when visiting Chicago, normally on a Friday. You fill in a list for which and how many plates of Dim Sum you want. It was not very busy at 11:15 AM, but the service was incredibly slow. We had to have them pack out final two items to go since we had them pack two of our orders after we had been there 90 minutes. Not your typical cart service where you can fill up your table in less than 10 minutes. They even forgot our order for Chinese broccoli since it was not on the list I assume! We will continue to stop by for the Dim Sum knowing service will be variable! read more

The food here would be classified as "high-quality" dim sum if such a term existed. Furthermore, unlike many Chinese restaurants, the design of the restaurant, and even the design of the menu, didn't look tacky. Service is usually really fast. There are a lot of carts that go around the restaurant quite often. If you want something they don't have, you have to special order. But this is where the restaurant's problems are. There have been several cases where the waiters/waitresses don't understand English. In these cases, my order usually gets lost. Worse, these waiters/waitresses don't seem to care enough to find someone else to take my order. read more

Solid Chinatown restaurant, I got the haka style vermicilli which was pretty good, even though it looks really fancy, its pretty well priced, and the dishes were pretty big, id def be up for going back read more

Phoenix Restaurant - Haka style vermicilli - Dim Sum Near Me - Chicago, Illinois

My uncle introduced me to Phoenix and boy am I happy. He has been coming here for 20 years, and it is now my favorite place too. Everything I've eaten is delicious. You've got to try the eggplant with garlic sauce, soooo good. You will NOT be disappointed. read more

Went here for dinner and I was expecting more for the price. It's one of Chinatown's priciest joints and I wasn't wowed or impressed or disappointed. I was just eh...lobster was ok. Salt and pepper tofu was ok. Crispy chicken was ok. I mean on a scale of it sucked and it was damn good, I would give it a shrug... read more

My family and I love Phoenix for their dim sum and dinner! The dim sum is always delicious and their menu has a great variety of items to choose from. Dinner at Phoenix is awesome, too. If you're in the mood for a fresh lobster/seafood dinner, this is the place to check out. read more

I came here too many times to count. Dim sum, lunch, dinner, etc. Overall, it's been a pretty good experience. We've ordered everything from veggie dishes to lobster, steamed fish, crab, etc. to tofu dishes, chicken and beef. It's all real good and it's been consistent every visit. The service is good compared to other places in Chinatown, where it isn't uncommon to be neglected all together. The last visit, the owner (i think) came by our table and made it a point to make sure we all had everything to our liking and even got my dad a beer. It can be a little over-crowded, especially if there is a wedding going on in the other room. Overall, it's one of my go-to joints in Chinatown. read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

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Since this restaurant was mentioned in the Michelin guide with compliments from inspectors, I supposed it was a go-to place for every Chinese cuisine lover. It was one of the most consistently excellent restaurants in Chinatown. We came here at 4:30 p.m. on Thanksgiving Day, but the restaurant was open only from 5 p.m. At the moment of getting access, roughly half of the number of tables were occupied very quickly. For three people of us, who were craving of Peking Duck, a whole duck plus a dish of vegetable, which was Baby Bok Choy w/ Shiitake Mushroom, and a plate of Yangzhou Fried Rice were pretty sufficient. The restaurant gave its customers a look at the duck carving process as the carver sliced the skin off of the whole colorful duck right at the table. Besides, the chef handles the assembly, too, placing the meat, cucumber, scallion, and sauce atop puffy, bao-style pancakes, and placing them on the table on a large platter. The skin was crispy but not over-greasy, just delicious and mouthwatering. Our chef brought the rest of the duck away and then later came back with the second meal of duck, stir-fried duck with assorted seasonal vegetables. The Baby Bok Choy w/ Shiitake Mushroom was tasty, succulent, and balanced well with the oily food as Peking Duck. The Yangzhou Fried Rice was not outstanding, though, it was still excellent. We were quite satisfied with our dinner. Also, I will probably come back here because of the famous dim sum. read more

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This is my go-to place for Chinese food in Chicago! Fantastic dim sum, and awesome dinner. One of the most impressive aspects of this restaurant is the variety. There's a sticky rice that I've only been able to find here for dim sum. The ingredients, produce, and meat are also extremely fresh. As a self-proclaimed meat enthusiast, the tofu here is phenomenal, and you can taste the freshness. My favorite is the soft tofu with a simple syrup that has a hint of ginger, served hot. A light, yet amazing, dessert. The only drawback is that it's a little bit pricey, but the food and excellent service are well worth it. The staff is extremely accommodating, especially for how hectic Chinese restaurants get on a dim sum morning. read more

I think Phoenix has taken over as my favorite dim sum spot in Chicago. The previous time I was here though it was SUPER busy and the service was slow, food came out sporadically, and the quality just wasn't good. But I went back this past Wednesday and it was damn good. Given it was lunch during the weekday but they reeled me back in with the quality and service. My favorite bite of the day was the BBQ pork buns (non steamed). The bun was very soft and easily moldable and delicate to the bite. Soo good. Everything else was solid too. TIP: They do take reservations FYI. read more

I think they change the cook or something happened that the dishes are more salty than before. We are loyal customer since 2009. We live 2 hour drive from Chicago but we went to eat several times a year. We like dim sum so much. Every time we went to/stopped by Chicago we will go to this place and have our favorite dim sum. Yesterday morning we ordered everything as usual, the service was as good as always, but most of the dishes were so SALTY. We were so disappointed. We never had this issue before. I checked all the recent reviews but no one brings this up so we did not actually talk to the server (yes we loved this place so much we really don't know where to start. I thought it was just me but my husband and cousin feels the same after I asked them about this) we are not sure if we will go back to here in the future. So sad :( read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

It's is really busy and super noisy here. You can barely hear the person next to you at the table, it's so loud! He food is only so-so as well. Don't get the shrimp in lobster sauce. Very bland and just some mediocre salty shrimp in a bunch of bland sauce. It needed some vegetables and more flavoring. I wouldn't come here again. I ate at a less popular restaurant in Chinatown, earlier this evening, that was better in quality and atmosphere, called China Cafe. read more

Went here for Dim Sum during COVID. We only had to wait for ~20 minutes for Sunday lunch. Haven't been here for 2 years until today, but all the food was still really good, I have missed this place! read more

Food came out luke warm. I enjoyed the dimsum more than the entree dishes we ordered. I was disappointed that they didn't have soup dumplings, even though their menu said that they did. read more

Great food hang with fam. And best dim sum in town. Great service and great for group read more

Phoenix Restaurant - Dim Sum Near Me - Chicago, Illinois

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Upon arrival to Chicago, my first food stop was Chinatown. I visited this restaurant per a friend's recommendation, and definitely acknowledge that this food proved to be a brilliant experience. The Bao was excellent, as well as shrimp dishes. I was truly immersed in authentic Asian culture here. Would definitely recommend. read more

I first saw Phoenix Restaurant when I first moved to Chicago summer of 2015. My friends and I noted that it was a Michelin Guide restaurant but never bothered to venture there. It wasn't until May 26, 2017, that my friend from out of state wanted to try a Michelin Guide dim sum place so we decided to go here. On their door, and hanging up on the terrace was a sign saying Dim Sum 20% off Monday - Friday, until 4pm, so we thought to ourselves, awesome. However, as the meal progress, the service got worst and worst, it appeared that we were forgotten, took forever to order additional dishes. When we asked for the check, I noticed that it wasn't 20% off like it had advertised on the door and then they decided to tell us that it is 20% off cash only and that it was posted on the door. I said it wasn't prescribed that in English and they said it is written in Chinese. I was taken back by it as my friend who has taken a few courses in Chinese said there's nothing on there indicating cash only on there. I asked why it was not written in English and they said that they tell people when they ask for the check, I felt offended as I was a paying customer who did not speak Chinese and felt it was false advertisement to be told something in a written sign and only to find the truth after asking for the bill. When I asked if I can speak to the manager, the hostess proceeded to speak to the manager and just walked away. I was taken back as I was not done with the conversation. I then called the hostess and she said she was busy doing her job, wasn't her job to help the customers? As I never got an answer nor talked to the manager. She then pointed to the manager but never got the manager for me. Finally, the manager came over and asked what can we do to resolve this, I said that they needed to honor the 20% off. Evidently, my friend who paid for the meal received a $400 fraudulent charge on his credit card after coming to this establishment, but we don't know if it was related, so just beware.. read more

Phoenix Restaurant - Apparently this sign says cash only for discount in Chinese. Can any confirm that? - Dim Sum Near Me - Chicago, Illinois

Roach-infested. Went on 1/9/20 for my mom's birthday. She was eager to try this place out because it was highly recommended to her by a friend. The food was good, not great, but good. As we were getting ready to leave, I noticed a little black thing on the table. It was a roach. The manager gave us a discount and said, "At least it wasn't in the food." read more

Phoenix Restaurant - Roach - Dim Sum Near Me - Chicago, Illinois

Came here for dim sum today. Food was generally ok, but it didn't really blow me away. We also had to wait a long time to get seated despite a number of open tables. Prices were in line with other places. Items included: - Soup dumplings - pretty good, best thing we had - BBQ Pork - also good - Pork Buns - solid - Shrimp dumplings - shrimp smelled a little fishy - Minced meat dumplings - pretty good - Short Rib - ok, not much meat and very fatty, but well seasoned - Chinese Broccoli - needed more flavor - Meatballs - good flavor, texture was so so - Pot stickers - pretty good - Shrimp and Chive dumplings - also good - Meat sticky rice - ok, didn't love the flavor the dried shrimp gave it Overall, it was fine, but I think there are much better places in Chinatown for dim sum. read more

Went here for dim sum. Been here numerous times. The food is always good. The view is gorgeous. This time was a little different though. The service was not so great and we couldn't tell the difference between people just walking through the restaurant and the servers. Silly. What was really disappointing however was that so many things were crossed off of their dim sum menu. They said it's been that way for a while so a lot of my favorites we're not available and I kind of wish I would have gone somewhere else. But if you don't have your heart set on anything in particular this place has always been a favorite. read more

Came here with a friend at 6 on a Saturday night. $7 mai Thais, cheap dim sum, authentic Chinese food, but slow. Never filled up our waters, and took a long time to get our bills. I think we ended up leaving around 9:30 and there was just two of us... the food came out fast but the staff were very hands off read more

Huge Dim Sum choices! Parking within walking distance. Great food! Excellent service!

Dim Sum was good. Most dishes were on par with restaurants I know in the Bay Area / San Francisco. However, their baked char siu bao (#21) and ham sui gok (#50) were exceptional - sweet and flakey goodness!!! Definitely worth a try. read more

Phoenix Restaurant - Your eyes are bigger than you stomach - choose wisely. - Dim Sum Near Me - Chicago, Illinois

I went here for dim sum and I'm pretty sure I got food poisoning from it. I know it is hard to tell what ultimately gives you food poisoning and I don't like making the accusation. The reasons I think it was from Phoenix are because I started vomiting 24 hrs after eating here and it is the only thing I ate that day which my husband didn't also eat. Besides becoming very sick I had a very one star service experience. It took close to 30min to bring out one plate and after I was done I sat for about another 10 min before I got up to search someone down to get my check, all the while the restaurant was nearly empty. read more

I was here the 1st time last August 2016 and was very satisfied. No issue at all. Come back with a friend, Monday: 4/24/17 at 11.00am. Noticed some changes with decor, atmosphere, etc. Nice, airy and brighter, etc..maybe management changed too. Food was wayyyy better than the counterparts (I went to 2 different dimsum locations in the area last week before Phoenix). (New) Sign outside: 20% before 4pm, MON-FRI. Hence...BEWARE fellow yelpers: ONLY CASH....Yup....the discount only apply for CASH payment. Although no where mentioned it, the waitress came and told me to rcvd discount, must be cash. I went to the boss (he pretended he's only the manager), and received a typical answer, "It's announced in a piece of small paper but in Chinese writings (on the entrance door and at the cashier)". And he just nod his head and laughed it off (this is their way on ripping people off. Lured customers by the discount sign but not honoring it...and that's why he laughed it off). I told him, many people saw the English sign and he needs to announced the condition in English too, or it's called FRAUD/False Advertisement! My advise: stay away from the resto, not sure what else they might commit with their lies. read more

We came here for lunch on Wed and i found my experience to be unpleasant. Food was great. Service not bad. I saw the sign say 20% discount Mon-Friday before 4pm. The waiter bring me the bill with no discount. I didn't ask him. I came to hostess in front for asking about they sign(20%off) before i get out of the restaurant. SHE SAID THAT YOU HAVE TO PAY CASH. seriously??!! No any sign to say that. Honestly with customer who come to give money to you please. read more

Came here for dimsum and it was packed. The wait time was about 20-30mins which was ok. The snowy mountain with bbq pork's presentation was not as good as the other table because it was just stacked/next to each other but the taste was there. This restaurant has been my go to. No discount for weekends but if you pay cash on weekends, you get a discount. Also, discount for dim sums on weekdays before a certain time. I believe before 11 but ask the servers to check. read more

Phoenix Restaurant - Had dimsum this morning and food was awesome! The pork belly and Cha siu buns were to my liking!!!! - Dim Sum Near Me - Chicago, Illinois

My top 3 Chicago Dim Sum destination. They have 80% off in weekdays. And weekend could get real busy, so get there early foe the line my friend . Authentic, friendly, clean, good service, i knew Cantonese people claimed Phoenix Dim Sum is way better than that of LA. read more

I grew up eating dim sum and this place wasn't good. They had friendly staff and good service, but the food was too salty and tasted old.

First time here. This place was suggested by a friend. Food was good, but I wished they had more dim sum selections. Service and food delivery was slow. If you're not in a rush, I recommend this place. read more

Michelin rated. I could stop the review there. But I won't! This is a very no frills place, the decor is a little shabby and worn but don't let that stop you from walking up the steps to enjoy a really decadent meal here. Come hungry and enjoy a large Chinese dinner - every time I've come I've tried to get something different. The best has been the the lobster which is done in some kind of complicated fried delight. Spinning the lazy susan has never been more delicious. read more

This is a dive place. Stopped here to grab some carry out. Hardly anyone in the restaurant. Waited for an hour for my food and nobody came to let me know what was going on. I then had to ask 3 times how much longer and they literally kept ignoring me. It was strange. Don't come. Service horrible. read more