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Great pho with hearty vegetables, delicious steamed Pot stickers. Served relatively quickly. Just love this place.
Wow. This place was a trip. Quite possibly one of the worst dining experiences in my entire life. I went with my coworker to get some pho from this place during our lunch break. I looked at the Yelp and Google reviews and pictures, looked good! We drove over ready to order food to go. As I walked in I held the door open for several parties (this will become important), and we ordered our food to go from the cashier/server. All is well. Well, about 10 minutes after we order our food, we can see bowls of pho coming out for all the dine-in customers, which included the people I held the door for who ordered after us. "Huh, that's weird" I think to myself. From this point, the sole cashier/server keeps bringing out bowls of pho to the dine-in customers, most of which seated themselves after us. At this point, I wasn't assuming the restaurant was acting in bad faith, but I was increasingly confused why our food hadn't come out. The cashier/server knew we were waiting for our food, we were literally sitting right in front of her. Finally, after about 25 minutes of other people being served, my coworker gets up to ask if our food is coming out. Cashier/server tells her that the kitchen "prioritizes" dine-in servers over the to-go orders. Excuse me, what? Yes, this is the insanity of how this restaurant operates. We, people ordering take-out, were continually cut in line by absolutely anybody who walked in the door. We ordered our pho first, but that couple behind you who are dining in? Served first. Sure we should be next, but another party dining in just walked in the door, served before us. This is an absolutely insane way of doing business, I've never heard of a restaurant operating like this in my life. And yet it kept happening, people walking in 20 minutes after us were served first. I guess take-out is not a concept here. Finally, we have to leave, lunch break is only so long. I ask the cashier/server if our food is ready, she once again explains that the kitchen prioritizes dine-in customers first. We have been sitting in front of her for 30 minutes waiting for our food while she delivered food to the entire rest of the restaurant! She knew we were waiting! So I say we have to leave, will the food be ready to go in the next few minutes. I was this close to asking for a full refund, which knowing what I know now should have happened 20 minutes ago. Now I am standing at the register, point blank asking after our food. And finally, finally it comes out. They hadn't even started making our order, they only made it because I was telling her we have to leave. To add insult to injury, after they started making it it was out in two minutes. Why did we have to wait 30 minutes for our food while we were literally sitting in the restaurant? Why was every single customer served before us before we asked where our food was? After the cashier/server brought the food out I say, "Look, I am not blaming you, but you have literally served everybody else in the restaurant other than us." "Yep, that's how the kitchen does it." No apologies, or understanding, or anything, really. What kind of restaurant operates like this?! Absolute insanity. We get back to work with no time to eat the food we did have. And here's the absolute kicker. Look at the picture of my to-go pho. They didn't even put it together! And, yes, I realize this is preferable for to-go pho to mix it all together when you get home, but we had waited 30 minutes for a meal that should take 2 minutes to put together, and they hadn't even done that! What kind of business operates like this? Was it good pho? Possibly. I wouldn't know, I had to wolf it down in the few minutes I could get away, and it was awfully bland eating it like that. I hate to bad mouth businesses, but this place chose to make our experience bad every step of the way. Take our order? Cool. Choose to deliver food to the dine-in customers before us? That's what they did. Didn't have to, they CHOSE to. Watch us patiently waiting for food but server other first? Yep, they chose to do that, too. De-prioritize take-out customers to the point where they haven't even made the food we ordered before we complained? Once again, a specific action that this place CHOSE to do. When fielding a complaint about the service the cashier/server fired back with "that's how the kitchen operates"? Yep, once again, a choice on behalf of this restaurant. Despite what I said before, I now blame the cashier/server and the kitchen. At no point did they value us as paying customers, paying UP FRONT by the way! This place might have good food, but that was among the single worst dining experiences of my entire life, and I eat out a lot. Just a failure on every level. I may not know the best place to eat pho in Phoenix, but I know the one I would never recommend to anybody, and I will be telling everybody I know. Thanks, Pho Noodles, it was an experience.
When I walked in the individual tried to seat me at a table with a cart full of dirty dishes and trash right next to the table. I sat at another place. I would recommend they spread people out when they come in, they had everyone to one side and it felt quite crowded that way. The young lady that took my order was very polite, and she just knew when I was ready to order. I got the spring rolls with chicken, a Thai tea, and a noddles with steak and brisket bowl. The food was good, exactly what I was expecting! The broth in the pho was more acidic than I'm used to, so I wasn't able to drink it all. The food was still really good and the Thai tea came out premixed and was still on point in sweetness! I'm glad I came here, was a nice lunch
Food was great, my husband ordered the vermicelli bowl with pork and added shrimp, I ordered the pork chop with egg and we shared the Saigon crepe. All the food was really tasty and cooked well. We have tried other Vietnamese restaurants in the area and we really enjoyed our meals. My only comment is, I ordered a Thai tea. It was 90% ice and when we asked if they could refill it since it was mostly ice, the server said we don't do refills, you need to buy another drink. Now if the cup wasn't full of ice, we wouldn't have said anything but here is a picture of the cup. You all can decide for yourself.
My family and I ordered shrimp pho, brisket pho, shrimp fried rice, and BBW. We also ordered fried egg rolls on the side. It came with 2. It was really good. Everything was tasty and flavorful. Good portions. Prices were very reasonable. Pho was around $12-$13. We would definitely come back and recommend it to others
This place served me some of the best pho I've ever had, and some of the best spring rolls. The waitress was also super nice and helpful. I would definitely recommend this to anybody who loves Vietnamese food. The ambience was nice and clean very welcoming.
Came in on late afternoon around 5pm on a Saturday. Plenty of parking and to my surprise, the place was empty! I feel like VIP having the place to myself. Seat any where you want. They have regular tables and also booths (non partitions) Service was fast, a quick glance at the menu and I knew what I wanted. I always get the combo $14.95 I believe, no size selection. Shrimp/pork spring rolls, black iced coffee. Everything came out SUPER fast, almost as fast as fast food joint (if not faster!) Good lord at least let the noodles bath a bit in the broth first. It's still in that "ball" of noodles shape. Broth was very good but they didn't fill it up to the bowl so that was a bit disappointing as I usually love to inhale the soup like no tomorrow. And the soup wasn't super hot (temperature wise) just hot but as soon as you start dipping in the bean sprouts, it cools off quickly. And the meat, while it's good, (where's the rest of it??) A bit stingy if you ask me. Everything else was good
Went from the airport and wanted pho. It was early and this was the closest place that was open. We are happy with the restaurant being open this early and will be coming back for breakfast pho again very soon!
Those who've read my reviews know I love Phở... and my constant search for a 'legitimate' Phở, Phở Noodles on 21st Street, Phoenix is ranking with me as one of my top five in the Valley. Setting aside it's non-descript, no frills and simple décor, yet comfortable and accommodating. But at the heart of it all is the Phở. It's very, very good. My favorite style, Phở Tai Nam, is superb. Tender mouthwatering meats, incredible broth, along with splendidly fresh vegetable accoutréments - Cilantro, Bean Sprouts, Jalapeño, Basil leaves, and lime wedges! As was my Wife's Phở Tai. Very much like, if not the same as, it's Northern Phoenix sibling, Phở Noodles has an extraordinary preparation in the precise quantity of beef bone flavor within the preparation of its broth and seems to have the right quantity of ginger and onions with the right amount of fish sauce - they've done a marvelous job, almost perfect. BTW, they have delish and super fresh shrimp rolls in a super thin and fresh rice paper that's excellent. This may be our neighborhood go to Phở place.
3 months ago
14 days ago
9 months ago
Arrived on a Sunday, 30 min before closing and they were offering take out only. Took about 10-15 min to be done. Service was friendly, patient, and attentive The vegetable pho had so many wonderful Veges that I loved, good serving size. I felt the broth lacked flavor and had a bit of a sweet taste to me and I really didn't like that. I felt my boyfriend's fried rice was tasty, even tho I felt it lacked freshness. He felt the same way. We also got fried rolls which were okay. Probably better dine in. Overall, the experience was just okay. I would probably come back for a dine in experience but I'm not rushing to return. Area seems clean and modern. Parking easy and plentiful. read more
10 months ago
Wow. This place was a trip. Quite possibly one of the worst dining experiences in my entire life. I went with my coworker to get some pho from this place during our lunch break. I looked at the Yelp and Google reviews and pictures, looked good! We drove over ready to order food to go. As I walked in I held the door open for several parties (this will become important), and we ordered our food to go from the cashier/server. All is well. Well, about 10 minutes after we order our food, we can see bowls of pho coming out for all the dine-in customers, which included the people I held the door for who ordered after us. "Huh, that's weird" I think to myself. From this point, the sole cashier/server keeps bringing out bowls of pho to the dine-in customers, most of which seated themselves after us. At this point, I wasn't assuming the restaurant was acting in bad faith, but I was increasingly confused why our food hadn't come out. The cashier/server knew we were waiting for our food, we were literally sitting right in front of her. Finally, after about 25 minutes of other people being served, my coworker gets up to ask if our food is coming out. Cashier/server tells her that the kitchen "prioritizes" dine-in servers over the to-go orders. Excuse me, what? Yes, this is the insanity of how this restaurant operates. We, people ordering take-out, were continually cut in line by absolutely anybody who walked in the door. We ordered our pho first, but that couple behind you who are dining in? Served first. Sure we should be next, but another party dining in just walked in the door, served before us. This is an absolutely insane way of doing business, I've never heard of a restaurant operating like this in my life. And yet it kept happening, people walking in 20 minutes after us were served first. I guess take-out is not a concept here. Finally, we have to leave, lunch break is only so long. I ask the cashier/server if our food is ready, she once again explains that the kitchen prioritizes dine-in customers first. We have been sitting in front of her for 30 minutes waiting for our food while she delivered food to the entire rest of the restaurant! She knew we were waiting! So I say we have to leave, will the food be ready to go in the next few minutes. I was this close to asking for a full refund, which knowing what I know now should have happened 20 minutes ago. Now I am standing at the register, point blank asking after our food. And finally, finally it comes out. They hadn't even started making our order, they only made it because I was telling her we have to leave. To add insult to injury, after they started making it it was out in two minutes. Why did we have to wait 30 minutes for our food while we were literally sitting in the restaurant? Why was every single customer served before us before we asked where our food was? After the cashier/server brought the food out I say, "Look, I am not blaming you, but you have literally served everybody else in the restaurant other than us." "Yep, that's how the kitchen does it." No apologies, or understanding, or anything, really. What kind of restaurant operates like this?! Absolute insanity. We get back to work with no time to eat the food we did have. And here's the absolute kicker. Look at the picture of my to-go pho. They didn't even put it together! And, yes, I realize this is preferable for to-go pho to mix it all together when you get home, but we had waited 30 minutes for a meal that should take 2 minutes to put together, and they hadn't even done that! What kind of business operates like this? Was it good pho? Possibly. I wouldn't know, I had to wolf it down in the few minutes I could get away, and it was awfully bland eating it like that. I hate to bad mouth businesses, but this place chose to make our experience bad every step of the way. Take our order? Cool. Choose to deliver food to the dine-in customers before us? That's what they did. Didn't have to, they CHOSE to. Watch us patiently waiting for food but server other first? Yep, they chose to do that, too. De-prioritize take-out customers to the point where they haven't even made the food we ordered before we complained? Once again, a specific action that this place CHOSE to do. When fielding a complaint about the service the cashier/server fired back with "that's how the kitchen operates"? Yep, once again, a choice on behalf of this restaurant. Despite what I said before, I now blame the cashier/server and the kitchen. At no point did they value us as paying customers, paying UP FRONT by the way! This place might have good food, but that was among the single worst dining experiences of my entire life, and I eat out a lot. Just a failure on every level. I may not know the best place to eat pho in Phoenix, but I know the one I would never recommend to anybody, and I will be telling everybody I know. Thanks, Pho Noodles, it was an experience. read more
When I walked in the individual tried to seat me at a table with a cart full of dirty dishes and trash right next to the table. I sat at another place. I would recommend they spread people out when they come in, they had everyone to one side and it felt quite crowded that way. The young lady that took my order was very polite, and she just knew when I was ready to order. I got the spring rolls with chicken, a Thai tea, and a noddles with steak and brisket bowl. The food was good, exactly what I was expecting! The broth in the pho was more acidic than I'm used to, so I wasn't able to drink it all. The food was still really good and the Thai tea came out premixed and was still on point in sweetness! I'm glad I came here, was a nice lunch read more
29 days ago
5 months ago
9 months ago
Food was great, my husband ordered the vermicelli bowl with pork and added shrimp, I ordered the pork chop with egg and we shared the Saigon crepe. All the food was really tasty and cooked well. We have tried other Vietnamese restaurants in the area and we really enjoyed our meals. My only comment is, I ordered a Thai tea. It was 90% ice and when we asked if they could refill it since it was mostly ice, the server said we don't do refills, you need to buy another drink. Now if the cup wasn't full of ice, we wouldn't have said anything but here is a picture of the cup. You all can decide for yourself. read more
11 months ago
My family and I ordered shrimp pho, brisket pho, shrimp fried rice, and BBW. We also ordered fried egg rolls on the side. It came with 2. It was really good. Everything was tasty and flavorful. Good portions. Prices were very reasonable. Pho was around $12-$13. We would definitely come back and recommend it to others read more
4 months ago
It had a really nasty taste like the shrimp was undercooked. We asked to replace it and they said they can't do anything about it. Not accommodating for poorly cooked food. read more
1 year ago
10 months ago
This place served me some of the best pho I've ever had, and some of the best spring rolls. The waitress was also super nice and helpful. I would definitely recommend this to anybody who loves Vietnamese food. The ambience was nice and clean very welcoming. read more
1 year ago
7 months ago
Came in on late afternoon around 5pm on a Saturday. Plenty of parking and to my surprise, the place was empty! I feel like VIP having the place to myself. Seat any where you want. They have regular tables and also booths (non partitions) Service was fast, a quick glance at the menu and I knew what I wanted. I always get the combo $14.95 I believe, no size selection. Shrimp/pork spring rolls, black iced coffee. Everything came out SUPER fast, almost as fast as fast food joint (if not faster!) Good lord at least let the noodles bath a bit in the broth first. It's still in that "ball" of noodles shape. Broth was very good but they didn't fill it up to the bowl so that was a bit disappointing as I usually love to inhale the soup like no tomorrow. And the soup wasn't super hot (temperature wise) just hot but as soon as you start dipping in the bean sprouts, it cools off quickly. And the meat, while it's good, (where's the rest of it??) A bit stingy if you ask me. Everything else was good read more
2 years ago
Went from the airport and wanted pho. It was early and this was the closest place that was open. We are happy with the restaurant being open this early and will be coming back for breakfast pho again very soon! read more
Those who've read my reviews know I love Phở... and my constant search for a 'legitimate' Phở, Phở Noodles on 21st Street, Phoenix is ranking with me as one of my top five in the Valley. Setting aside it's non-descript, no frills and simple décor, yet comfortable and accommodating. But at the heart of it all is the Phở. It's very, very good. My favorite style, Phở Tai Nam, is superb. Tender mouthwatering meats, incredible broth, along with splendidly fresh vegetable accoutréments - Cilantro, Bean Sprouts, Jalapeño, Basil leaves, and lime wedges! As was my Wife's Phở Tai. Very much like, if not the same as, it's Northern Phoenix sibling, Phở Noodles has an extraordinary preparation in the precise quantity of beef bone flavor within the preparation of its broth and seems to have the right quantity of ginger and onions with the right amount of fish sauce - they've done a marvelous job, almost perfect. BTW, they have delish and super fresh shrimp rolls in a super thin and fresh rice paper that's excellent. This may be our neighborhood go to Phở place. read more
7 months ago
9 months ago
3 months ago
2 years ago
Service was good and staff helpful. The dining area is small but you can dine in. I ordered to go and was very disappointed by the portion size. For $15 I was expecting more. It was smaller than a kid size portion of any restaurant that I've ever been to. It is a one and done experience for me read more
10 months ago
5 months ago
2 years ago
2 years ago
The broth. That's how you tell how good a pho place is...and this place delivers. My nephew had pho with beef broth and he loved it. Myself and another had veggie Pho and the broth was amazing! This place just opened up, but it's gonna be busy! If I lived in South Phoenix I'd be here at least once a week. read more
3 years ago
Went here for dinner on a Tuesday evening. It wasn't very busy but a consistent flow of customers came in and out. The restaurant was clean. I got the garlic butter wings and special fried rice, kids pho soup with chicken, calamari, and stir fry noodles. Everything was yummy and hot. My only critique is the amount for refills on drinks is a bit much ($3.50 after already paying $5 for the drink) and the wings were very tiny. Otherwise, service was good, food was fresh, and the place was clean. Can't ask for much else. read more
7 months ago
7 months ago
Business owner information
Dang P.
Hello Kevin,…
10 months ago
Business owner information
Dang P.
Hello Bossy,…
1 year ago
1 year ago
2 years ago
The food here is soo delicious!! The servers were very nice and genuinely seems happy to take our order.Will come again!!! read more
2 years ago
I love this place!! Very delicious. My sister and i come here very often to go and for dine in. read more
2 years ago
Upon entry the atmosphere was extremely welcoming the services were quick and the staff were friendly and attentive we ordered the hot and spicy wings for our appetizer the wings were sweet and spicy complimented our main entrees well I had the hot and spicy pho with broth my partner had the shrimp pho both had pleasant robust flavors the spice for the hot and spicy lingerie's a bit but it's not overwhelming overall great food nice atmosphere will definitely be returning. read more
3 years ago
Food is good. Got the steak Pho. Service was surprisingly quick. Less than 10 minutes after ordering our Pho, we had them at our table. Staff is nice and friendly as well. read more
2 years ago
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2160 E Baseline Rd
Ste 120
Phoenix, AZ 85042
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(480) 219-1513
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https://www.phonoodleseastbaseline.com
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