Worst service I've had anywhere.The guy at the counter acted like he didn't want to be there,I stood in front of him waited for him to acknowledge me but he continued to watch the tv.A co worker Nudged him to take my order and he kind of ignored him to.Terrible I was going to just walk out,well it didn't get any better as I watched him treat other customers the same way.He didn't have a name tag,just a funny looking hair style with curly hair.My order was for carry out,When it was ready he didn't even thank me.Needless to say I will not be coming back to this location again. read more

My family and I love Philly's best, but this location and staff were not up to par.. not very friendly or inviting. Don't really listen to you when making your order. Thankfully they have a screen that shows you what they are doing. Won't be going to this location again. I'll stick with the one in Long Beach off Ximeno. read more

Moved to a different county so when I was in town this week I knew exactly what I wanted: Phillys Best! I ordered online so I can pick up the cheesy goodness, unfortunately what I was craving was not what was in my bag. The sandwiches were in a wheat bun ( since when?) The bread was stale which made every bite a struggle to bite through. We were very dissatisfied as this was an experience we were looking forward to. read more

I just ate here yesterday 8/3/21. and had to post about the young man working in here. He was the most friendliest, nicest person I've ever came across, eating out anywhere, and I've ate out many of places lol, the food was great as always, and the staff here is always kind, but this young man defiantly deserves a raise. You can tell he goes above and beyond. Thank you for being so sweet, people really do appreciate that, staff like this keeps people coming back. read more

It's a shame to see this place go to waste because of their staff. Every time I go there for take out, dude at the register is as high as a kite. I'm not one to complain about that, I support medicating, but if you can't do your job effectively while under the influence, maybe wait until after your shift? This place was consistently good to eat at, but now I have to triple check my bag before I go. Never order from a food delivery service if you want to eat here. They have consistently messed up my order 6 times without failure. They always forget entire items and do not consider any special requests. I've always given them another chance just because I love the food, but I'm over it now. Will def not be ordering again. I used to vouch for this place, the guys I used to see working where always great, but now I see different staff and since then, it's been garbage. read more

Cheesesteak Sandwich! The guy with the deep voice who took my order was RUDE!!! The guy who handed me the food wasn't any better. Sandwich was mediocre! Will not be going back! read more

Just left Philly's for the 1st time and I am blown away with the excellent customer service! Shoutout to the 2 gentlemen working 10/16 @1230pm I'll be back appreciate yall read more

Beat Philly steaks in town! I love this place. And if your a Kaiser employee, they even give you a free drink as a thank you! Staff are awesome here. read more

This review is mainly for the owner. Yelling at your employee in front of the customers (employee received a call asking about the hours) because he didn't know the store hours is a turn off and makes for an un-enjoyable meal experience. It is never acceptable to demean anyone. Just food for thought. read more

The guy does not speak English well. Charge me $10.99 for a regular fry. Actually gave me a chili cheese fries I said no a regular fry would not give me any change back. read more

If I could give them a zero, I would. I've eaten here numerous times, and I'm not going to lie: the food is tasty (though overpriced). However, I feel compelled to share about the horrible experience on my last visit, only because things won't change unless people start complaining. My daughter had just gotten out of practice from her school and we were both hungry. When we entered the store, it was busy and understaffed. Cook said orders would be about 20 minutes. I completely knew the situation and was fine with it. They were busy. Only had two high-schoolers manning the grill. One looked very stressed out. Owner went outside and got an employee to clock in early to help with the rush. As someone who worked in fast food while in college, it reminded me of how difficult it is to work in a restaurant. I took out $10 to give them a tip (my order only totaled $27, but I wanted to encourage the youngsters to keep with it, that there's nothing wrong with working hard.) So glad I didn't place it in the jar until I got my food. 30 minutes roll by. I'm the next order. Until they start calling people that came in after me! FOUR ORDERS! It wasn't like I got skipped once; I was ignored! I hate to call racism, but the other customers were White and I'm not. After the last order had been filled (45 minutes since I placed my order), I asked what happened to my order. "Oh, it's coming right up." I understood the situation when I ordered and told the manager, I accepted that. What I didn't like was being line jumped. And this is where I got upset. NO APOLOGY. NO NOTHING. All manager asked me was if I wanted ketchup for my fries! WTF!?!? I told him I would rather have an apology which he begrudgingly gave me. And here's the kicker: even before I got to my car (which was literally parked in the stall right in front of the store), the grease from the sandwiches had soaked the bottom of the paper bag and my sandwiches and fries fell on the pavement! I picked them up, returned them to the store, and asked for my money back! TERRIBLE CUSTOMER SERVICE! I barely got a weak apology as they processed my refund. Overall a waste of an hour. I'm never going back read more

I was craving for some Philly's best and came to this location. I was very happy with the customer Service provided by Luke and his employees. Best experience Thank You Luke read more

It's pretty good even though I think they should make bigger sandwiches!!it is one of the best Philly sandwiches I tried!

Always love me a tasty Philly cheesesteak sandwich! This place makes amazing sandwich. I only go here when I'm craving a cheesesteak because I know they will make it nice and tasty on soft bread just how I like it. Their cheese fries are also very good! Excellent customer service here. Places is kept nice and clean. Can't go wrong with choosing here for a bite to eat! Give it a try read more

Closest thing to an actual philly cheese steak you can find in LA. The atmosphere is very authentic with that philly vibe. From stadium seats from the old veterans stadium to pictures of philly sports heros. Love it...but still love LA...Go Dodgers!!! read more

Got lunch for my team today . Ordered online 21 sandwiches. Fries and chips. the order was on time, correct and the food was great. thank you ... read more

My go-to spot for a quick delicious philly cheese steak sandwich. If you like your philly sandwiches simple with just meat and cheese this is the place. The steaks are thinly sliced and they fill the sandwich with so much meat. They are served piping hot as they make it when your order it. For toppings - mushrooms and grilled onions are the way to go they add a nice crunch and sweetness to the sandwiches. The best part is the gooey cheese topping they lay on top of the steaks. They use provolone but if you ask for Wiz they can use that instead, the Wiz is more cheesy and thicker which is more filling. The bread they use is soft and serve room temperature. They do not toast the bread which is better as it is easier to bite into. The sandwiches are consistent every time no matter what time I visit. As for sides the cheese fries are great very filling. The French fries are always hot and crispy. The only cheese they use for the cheese fries is Wiz and it pairs perfectly with it. It takes awhile for food to come out as they are made fresh to order. They have combo meals for both hot and cold sandwiches which includes either chips or side items. When ordering on peak times prepare for a 20 minute wait just for 2 sandwiches, but it is worth it. One thing they can improve is cleaning the tables and floors constantly after each guests. They were all sticky and dirty it was uncomfortable eating inside. read more

Philly's Best - Philly Cheese Steak With Mushrooms & Grilled Onions. - Sandwiches Near Me - Downey, California

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Decent spot for a Philly Cheesesteak. The bread was a bit soggy and the beef much less flavorful than I remembered from when I used to come here more frequently four years ago. Maybe it was just a fluke, I'll have to come back. Though with a Jimmy John's right next door, I'll probably only come here when I went a Philly, not for a hoagie. Pros: + Decent Philly Cheesesteak Cons: - Soggy bread read more

Want a good Philly's Cheesesteak come here in Downey Landing the service was good not too expensive they have stadium seats They have TVs to watch Sport games they sell beer so that money. Definitely coming back thanks again guys the food was Great ! 11:11 read more

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Amazing customer service which is hard to find these days the food was delicious and great portions. The meat was so juicy and tender I loved it, my family thought the onion rings where so tasty and best we ever had. I definitely can't wait to return read more

Philly's Best - Kids chicken tenders and fries - Sandwiches Near Me - Downey, California

I crave this like once every 5 years because it seems so bad for me. Cheese, meat, mushrooms, sweet peppers, bread. That's all a Philly's Best cheesesteak is but it's good in a bad way. They have regular burgers, salads, and hoagies but why get anything else except the menu item named after the name of the franchise. It's great the first bite, then the next few bites are good, then you start regretting your life choices about midway through. I'm not even a food snob. I eat pizza and fries once in a while. But at least pizzas have tomato sauce and fries are essentially a vegetable. Plus the price doesn't seem to be worth it. A philly's best sandwich alone is about $10. You know what else is $10? Unlimited kbbq or buffet lunches or a meal with a drink, side, and dessert at a cheaper place. Phoning in an order to pick up was no problem though. read more

Philly's Best - Sandwiches Near Me - Downey, California

If you want an authentic Philly cheese steak, but without having to go to Philadelphia, then make a trip to Downey Landing in the city of Downey. The Philly cheese steaks are thin and lean cuts of either steak or chicken, that is stuffed into a fresh white bread, and full of flavor. I ordered the Philly Best cheese steak and this included grilled onions, peppers, and mushrooms. I also ordered a side of fries and onion rings which complimented my sandwich deliciously well. I suggest you dine in and sit in the baseball stadium seats that give you the authentic feel of watching a Phillies game. So if you are craving a Philly cheese steak, no need to go far, just go for Philly's Best! read more

Wow can't velive the place been in backyard so long ...! Shout out to the vibe in there stadium.seats ypu.juat don't see in restaurants and ita awesome! And the Guys managing and cooking in the night time are really about what they do and make a memorable sammie! read more

We've only gone here once, but it was pretty good. It's a bit pricey for the size and quality, but we were full and our taste buds were satiated. The only downside was the line. We had to wait over half an hour for our food. Mind you, this is a fast food joint, so that is a tad bit unacceptable. read more

I've never been to Philly, so I have no actual basis for how an authentic cheesesteak should taste. I am a fat ass though; and I know what tastes good. I believe that if you're craving a Philly Cheesesteak, you won't leave here dissappointed. The first time I ever had a PCS was at the KROQ Weenie Roast back in 2000. There was a vendor "from Philly" and I think I hit up that stand three times in the 13 hours we were there because they were so good. From that point on, I fell in love with the sandwich that is, The Philly Cheesesteak. Philly's Best was really good. I have this ideal since my first time, and Philly's Best was up there. It's a little pricey, but for all of this ooey-gooey meaty goodness, it's worth it. read more

Philly's Best - Philly's Best - Sandwiches Near Me - Downey, California

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Bought a groupon which was a great deal, my husband and I love Philly cheesesteak sandwiches so we were really looking forward to checking this place out. We were turned off when we walked in the door and the floor was filthy! Filthy as hell. We ordered, the service was cool. We went outside to wait for our sandwiches to be ready and it was trash on the ground under the tables outside too. The sandwiches weren't good at all, actually mine was kinda nasty, and the restaurant was dirty looking. We won't be going back to say the least and I recommend you pass as well. read more

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I've been coming here for years! Never been disappointed! Fast and friendly and always delicious. Unlike many of their competitors, Philly's Best gives you lots of meat. Unlike others that give you a salad on a bun. read more

Wow!! Total disrespect from worker behind the counter Mo or Mauricio was not very professional at all made several advances on my wife while he was taking our order unbelievable I will never step foot in this establishment nor will any of my friends or family the guy should be terminated. read more

Whoever was working today Monday May 29th at 5:20pm has an ugly attitude and the owners should really reconsider this girl working for them. I called to place an order for pickup and when ordering a cheesesteak, she corrects me by saying "it's called a classic by the way." I chuckled because I thought it was funny that she felt the need to correct me when she clearly knew what I was talking about. This girl starts to then mimic me by laughing the same way I did. She sounded young so I ended up just canceling my order because I'm not gonna argue with a young immature girl that thinks she knows it all. I've been coming here for years and have never had a problem with customer service. But this girl is something else lol. Hoping she can change her attitude because she can catch the wrong person having a bad day read more

I love Philly's Best :) The locations I've visited in Santa Ana and now this one have yet to disappoint me. The sandwiches are delicious - whether you get chicken or beef. I also usually order cheese fries or cheese steak fries. Trust me... it's freakin delicious. If you want a great cheesesteak you have to go to Philly's Best. read more

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Very delicious sandwiches here. I normally just got the Phillys best sandwich and it is packed with meat and grilled bell pepper and onions. It is plenty good. The wife loves the chicken sandwich and the kids love the tuna sandwich. They also have an area to get some pickle slices and peppers. Really this place will satisfy your Philly sandwich urges and isn't too expensive. I love coming here. read more

cheesesteaks, buffalo chicken, american hoagie, fries, burger.. it's all good to me. Their bread is great and the pickles and hot peppers are a plus Points off for being $8 a sandwich... you're looking at a good $10 for a combo.. eek! read more

Philly's Best - Phillys american hoagie - Sandwiches Near Me - Downey, California

Not only does this place have awesome food, the customer service is pretty awesome too. Upon first walking in, cashier asks if it is our first time there. Since I said yes, he recommended that I order their most popular, the "Philly's Best" Cheesesteak. My buddy ended up getting it instead, and was quite pleased. I had the Buffalo Chicken Cheesesteak. They said it was Frank's Red Hot, but it tasted a lot milder than what I remember Frank's Red Hot sauce to be. it was still good. They have a good selection of sandwiches in both chicken and beef. Their onion rings are pretty awesome. Great Sports Bar feel. All in all a great experience. I can't think of anything they could have done better. Oh, and of course they got a plus because they are one of the few places I've been to where ginger ale is still offered. read more

Philly's Best - July 7 2011 - Sandwiches Near Me - Downey, California

Philly's Best is a chain. A really good chain. I chain that I liked so much that I was thinking of owning a franchise. Anyhow, get the philly's best with a side of pizza sauce. Skip everything else. What makes it special? The bread and just how the meat is a perfect fit with the bread. read more

Food wise, this place is really really good. They're consistent, make it right in front of you, and really flavorful. I'm really reviewing this place though for the service. More specifically, for the guy who was working at the cashier. Didn't get his name, but he went to St. John Bosco. He was so talkative, friendly, and welcoming. The wait is pretty long for the cheesesteak because they're making it fresh, but he did such a great job at keeping us engaged. You're gonna go far man! read more

Bomb!!! I so recommend it! Staff is also awesome Mando#1 great food fast service. Will be coming back soon

This place is disgustingly filthy. The sandwich was okay but the fries were so soggy and gross, I wonder how often they change their oil. the constant bugs that fly around the soda machine is so gross will never be returning here. read more

The Location- inside Downey landing with plenty of parking. The Service- they seemed friendly. The Accessibility- accept credit cards and open somewhat late. The Environment- lots of cool pics of gangsters and actors. The Signature- the food was good, and the best part is that they sell beer. read more

Philly's Best - Terribleness - Sandwiches Near Me - Downey, California

Waaayyyyy too cheesy! Friend and I tried it out today for the first time and we both thought there was way too much cheese and tasted greasy and salty overall. Maybe the saltiness came from the cheese because the meat seemed to be seasoned well. I had the Philly's Best, I think it was called. Bread was soggy by the time we got back to eat it (10 min away). 4 stars for service but 2 stars for food. read more

Having summered at the Jersey Shore as a child, I grew up around Philadelphians, hoagies and cheesesteaks (not "steak and cheese," fer chrissakes!) And please, don't get wise with the provolone cheese. It can only be the gooey white american. After a meeting today, I dropped into Philly's Best with great skepticism. The grip of Philly artifacts, Tastycakes, Wise chips and claim to Amoroso rolls put me at ease. Their menu descriptions of the various styles (mushroom, pizza, etc.) all seemed accurate. So I ordered a Mushroom steak for the Misses, who's never had a real one. Since I don't eat beef, I opted for chicken (gasp! sacrelige!) no mushrooms. $6 is not at all "pricey" for a high-end sandwich. The size is perfect, between a medium and a foot long. Since it was 4:00, it was too early for dinner, so I thought we'd just eat them at room temp. Around 5:15, I could wait no longer and we plowed though 'em. Very authentic, I must say. Beef was better than chicken. Never thought I'd say this, but perhaps too many grilled onions. I wish I didn't wait, because the foil wrapper seemed to "steam" the buns somewhat, making them squishy and denying me the flakey, crusty goodness of a proper italian roll. Actually, I'm not sure if they are even flakey when fresh, but I'll find out for sure when I return to try a cold hoagie with the oil, dressing, pepper, etc. read more