Look ima huge Philly steak fan!! I had never been here. Maybe I expected too much of this place. Well upon walking in I noticed it was dirty in here. Maybe cause it was torward the end of the afternoon. There's marker written signs up Like a little kid wrote them. But let's get to the worse part of this trip. I asked for a cheese steak with mushrooms and I could tell the mushrooms were from a can. The soda machine had no carbonation at all. I told them it wasent working and the 2 employees looked at each other like the news I had told them was nothing new. So she offers me a soda in a bottle from the fridge but charges me. That's not making it better. Small sandwhiches and the restroom door doesn't lock. Someone walked in on me. Whatever never again this place read more

June 9, 2023 in the mood for a Philly cheesesteak sandwich .Phillys Best in Downey we were provided excellent customer service only walked in the place was clean. It smells so delicious and I was in the mood for Philly cheesesteak with easy onions, which was just right order to order french fries no extra salt well done. Customer service was excellent. The food was very delicious and freshly made in the staff here. We are very nice and provide excellent customer service. I highly recommend this location.enjoy read more

Overall it was a decent sandwich, the bacon is crispy and a nice thickness to it, ham and turkey was shaved as if I got the bottom of the shavings so it was falling all over the place. The bread is good I'm disappointed that I did not get the oil and vinegar on it that I ordered plain mayonnaise is just that plain. read more

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This place is awesome. I've come here 3 times in the past 2 months, and they never fail to amaze. The first time, I was given a free drink by the owner because "it's hot outside". What a sweetheart. The second time I accidentally forgot my debit card in the reader because I was busy putting cash in the tip jar. But they called me when I had gotten home (I called in the order, so they had my phone number) and informed me I left it. Just above and beyond the expected level of service. Of course, I'd be remised if I didn't mention the food; the Philly Cheesesteaks are the best I've ever had. My wife (she's from New Hampshire) is a bit of a cheesesteak snob, and even she loves them. We've also had the Italian and Chicken Parm (not on the menu) and they are all perfect sandwiches. The only bad thing? This place is like 4 miles from my house, so I hope they open another one closer! Love this place, love all the guys working there and I won't be looking for subs anyplace else! read more

This was an outstanding meal. The bread was delicious. Every component of the chicken cheesesteak was delicious. The service was great. Whoever was working at the counter was very friendly and courteous. My only complaint is that the subs are only 9 inches. They should make a 12 inch or 15 inch option, but still I'll give five stars. read more

I eat at this establishment regularly. My wife and I love their Phillies best cheesesteak and their onion rings.

I've been coming here for over ten years now and today was the first time I found a hair in my food. It's really disappointing to see that no one in the kitchen is wearing a hair net. I'm not looking forward to ever coming back to this location again. I don't even want to call about it. read more

Philly's Best - The offending hair in my sandwich. - Sandwiches Near Me - Downey, California

Great food and service! Very nice and helpful staff to help order. The Amoroso's rolls were very fresh and really made the sandwich.

Best Food in Downey shopping center. Service is always great! Staff are always friendly and food is perfect every time. I love the cheese fries and sweet pepper steak. Highly recommend read more

Standards aren't the best but this isn't the easiest place to verify your order once received. The cashier even asked if I wanted onions and I said no. They still have me a sandwich that was about half onion by volume. Probably not coming back now that the trust is gone read more

Philly's Best - No onions means this mess - Sandwiches Near Me - Downey, California

Philly's Best sandwich is the bomb! So good. Bread they use is delicious . Easily be shared with another person. I shared half this sandwich and shared an order of fries and was stuffed! Price it about $$ but worth it. I wish I would have taken a photo before eating everything lol read more

I have been coming here for years and took a hiatus for a while. To me the sandwiches seem to be different as another review stated. Don't get me wrong, they are still good, just not as good as I remember. This is as close to a Philly Cheesesteak as you can get without going to Philly. They get some of their ingredients from Philly and use the same of the other stuff. You order at the counter and they call you when your order is ready. The sandwiches are beefy, cheesy and hot. The Onion rings are good. They have a bar with various pickles, peppers and supplies - along with the beverage dispenser. I always get the original - Lots of cheese, meat, onions and peppers. The bread is perfect. Even when you take it home, it's still hot and fresh. Their onion rings are good too! My wife always gets extra cheese on hers, so if you're a cheese LOVER, ask for that. I personally think there is an ample amount of the gooey wonderfulness. It's a really good sandwich. service is always quick and friendly. You can eat it there - or take it out. Most people take it out. read more

I wanted to cross out all the food establishments at Downey Landing one after another. So, after visiting Rubio's and Jimmy Johns previously, I had to check out Philly's Best next. I ordered a Chicken w/ Mushroom Sandwich. Total was ~ $9.28. Chicken portion in the sandwich was very less. Chicken itself had a stale taste. Packaging left the entire sandwich soggy by the time I returned back to work. Typically the sandwich shops that I have been to are always on top of their game. The last not so good sandwich experience that I can remember having was at Uncle Henry's couple of years ago. I will have to count Philly's Best Chicken Sandwich as one of the very few disappointing sandwich experiences. I will not be a return patron. Sorry. read more

Philly's Best - Chicken w/ mushroom $9.28 with tax. - Sandwiches Near Me - Downey, California

I'm a fan of cheesesteaks and lately I've been seeing ads on Instagram about this place and have been wanting to try it out since. Finally I was in the area and decided to stop and give them a try. From everything I've seen on the their page they seem legit. Upon entering the place I noticed the stadium seats and the huge sign which was cool. The older gentleman at the counter was very nice. I wish I would have looked for a name badge so I can give him a shout out. I ordered 5 sandwiches (had to get some for the fam) which didn't take long for them to be ready. Very quick service. Then again it wasn't that busy at the time I visited. I had the Philly's Best which had bell peppers, mushrooms, and I added the grilled onions as well. After the 20 min drive home unwrapped that bad boy and took a bite. First off the sandwich was still very warm and the bread was soft and still very intact . Not all soggy or hard. The taste was great just like I was hoping for. I will definitely be going back whenever I'm having a cheesesteak jones. PHILLY'S BEST CHEESESTEAK is BUSSIN!! read more

Philly's Best - Philly's Best Cheesesteak - Sandwiches Near Me - Downey, California

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My daughter and I LOVE this place. The cheesesteaks never disappoint and we're addicted to the cheese fries. (Getting american cheese & wiz is the best on the sandwiches) read more

Came here with my husband. The Philly Steak Sub was VERY bland. No flavor to the steak at all. I asked what seasonings are used. The cook replied, "We dont use any seasons". Hmmm, steak cooked with nothing (That explained it). No refunds allowed. So I was going to give a 1 star rating.... But I then thought to ask if exchanges we allowed. I was kindly given the option to exchange. So we tried the Turkey sub. The Tukey Hoagie was "ok", better. So I added a star. ...but THEN, I told the guy 2 times that the Green Tea dispenser was putting out only water. He then reloaded a new syrup...come to find it was raspberry tea hooked up to the Green Tea. I told them...they didnt fix it. They said that's how it is. THEN...I went back to eating my mediocre Turkey Sub when I looked down and saw a nice big bug on it's back, on the floor. LOST MY APPETITE! Never coming here again! read more

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I love this spot Sandwiches are good. However, I've noticed they use the same gloves to handle everything for example, opening boxes, moving the trash cans and then going back to cook your food. They need to retrain everyone how to change their gloves as they handle food and cash out their customers. To have proper food etiquettes. read more

Extremely disappointed to see an establishment not following covid guidelines put in place by state and local officials. I came to pickup lunch and walked up to the entry way and saw two staff members behind the counter prepping food without masks. I noticed another employee on the phone to the left leaning against a counter also not wearing a mask and talking on the phone. The restaurant also didn't look the cleanest. If this is what they're doing within a customer's view, what other health and safety guidelines do they ignore outside of the view of customers? That whole 10 seconds of what I saw grossed me out. I turned right back around and left. read more

I was tempted to try them out bcuz of the chicken parm, though I've been here a few times before. Chicken Parm was good and I really like the onion rings here. read more

Philly's Best - The Philly & The Chicken Parm with Onion Rings - Sandwiches Near Me - Downey, California

Came ten minutes before closing. Open sign lit. Door wide open and told me they're closed. Not a good way to run a business.

It's a Philly's Best so I guess if you've been to one you get why every once in a while I get a hankering for it. If not I'm here to tell you that you need to try it but if you do be forewarned there is a good chance you may get hooked just like me. Don't think I have ever been disappointed in anything I ordered. As far as cold subs go don't be frightened away just because they are more known for the cheese stakes. Now don't get me wrong because the majority of the time I get the Philly's best and onions and cook the meat in the Buffalo sauce. If that's not my order then it's the Italian hoagie or The ham and cheese. Being my first time to this particular location since I normally go while I am at work for lunch out in orange county. I saw they have a turkey / ham and bacon Philly's club. Never seen this at any of the OC spots so don't know if new or just this location. But bet money it's new on my order list. Clean easy parking and friendly staff and now knowing there's one closer to my place I think I may be in a bit of trouble. read more

Something is off with their sandwiches, no flavor just very bland. I could have just gotten a bad one but don't think I'm going to repeat. If you're wondering why I would give it two stars it's because the bar is set by Jim's on south street in Philly which unfortunately is no longer there read more

Went here because Long Beach store is closed i Sunday. Nothing indicated they would be closed on Sinday. The OPEN sign was on but they were closed Waste of time . Drove 10 miles for nothing read more

Terrible service at this location. Not even close to the service & food quality we get at the San Dimas location. We placed our order, right after doing so, we sat outside to sit on the benches. We seen 3-4 customers who came after us grab their food and exit, we went inside and asked if our order will be done soon? They responded that we were next--mind you, 4 people had already been given their order. Don't recommend! read more

Great little joint near the circle. We got wit Wiz style. May not have been cleaned all year. read more

Bad service!! The older cashier man with a heavy accent yells and rolls his eyes at customer. If I can give this place 0 stars I would.

I am currently standing in the restaurant right now and the guy MIKE is beyond rude. Even walked away while taking my order and refused to take it. I literally read the reviews and came in with an extra nice Demeanor because of the bad attitude reviews. Honestly there is is no way to avoid it. They guy is trashy and need a new job if he hates it. Like why be rude if everyone stops coming you wont have a job dummy. read more

Philly's Best - The rudest person I've ever encountered at a restaurant (in black) - Sandwiches Near Me - Downey, California

One word................... FILTHY ! Visited the establishment not long ago. The food was mediocre at best. BUT the this place was super dirty. It looked like they have never cleaned it at all. The kind of filth that makes you loose your appetite. I won't be coming back for the reason alone. read more

I am giving a five star review as George kept the doors open while others shut down exactly at 9 pm and once George said " come on in" the line formed of hungry customers. George even offered chips and soda with a smile! Great customer service and kudos to the cook! I will be back read more

Philly's Best - George kept the doors open! Then the line formed! Great customer service - Sandwiches Near Me - Downey, California

OMG..this is actually my 3rd time hitting up this place, but mmmm good. I got myself a cheesteak, with onions, and mushrooms..and it was steaming hot, made fresh. That was one thing i did like. Fries are also made to order, so everything was hot. For the combo, you get your choice of steak or chicken sandwich, foot long, with a side of fries, med drink, and a tasty cake. Not bad at all. Price is decent for the amount of food you get. They have an all you can drink soda fountain, and condiment center, with peppers, pickles, and what not. Highly recommend this place if your in the mood for a decent Cheese steak. read more

Philly's Best - Sandwiches Near Me - Downey, California

Not bad, I had a Cheesesteak plain, no onions, no peppers with French fries and a small Diet Coke. The total with tax was $13.91. The portions are smaller here than at most other locations, but they did give me more fries than I could've eaten so I guess that evens things out. read more

Today is a sad day. We have been coming to this location since the grand opening! We ordered food for pick up and it was terrible. The fries were soggy and the cheesesteak was dry! We will not be coming for a while. Update: Now it is clear why quality has gone down. New ownership! Fries are always soggy. Not good to dip in cheese sauce. Not as much meat as before, sloppily made. I call in to place an order and they can't even get the time right. I appreciate that the owner tried to make it better by offering a comp drink and blamed it on a "new" guy. But it was clear to me that he was there working at the time I came in. My friends, family & I will be looking for a new philly cheese steak place. Too bad because we used to love this place. read more

I've never been to Philly. Never been to the east coast really, so I don't know what an "authentic" Philly cheesesteak sandwich is supposed to be like, but... I have had the hoagie cheesesteak with onions and mushrooms from this Philly's Best a couple of times. It's a savory, fulfilling sandwich. Like Subway and Quiznos, I like this place because I can see my sandwich being made, but the key differences to me are the service and the side orders. The menu is simplified. The service is usually pretty fast as far as hot, fresh made-to-order sandwiches go. The guy who typically takes my order is no non-sense, but efficient at what he does. For as busy as they always seem to be, it amazes me how clean and well-kept they keep the condiments area and the tables and chairs here. The side orders are not limited to just chips, although, they have them. I always opt for onion rings if I have someone to share with because the sandwiches are usually fulfilling enough for me. Philly's Best also has cheese fries, pizza fries, French fries, and cheesesteak fries--all of which I have yet to try. My husband really likes the pepperoni cheesesteak sandwich. Two downsides to Philly's Best and this location in particular: 1) the pricing is a little higher than I think it should be. But if I want something different and filling, I go here. 2) Parking in Downey Landing is lame sometimes. I always get lucky if I'm driving, but not so much when I'm with other people. Review #158 read more

Moved to a different county so when I was in town this week I knew exactly what I wanted: Phillys Best! I ordered online so I can pick up the cheesy goodness, unfortunately what I was craving was not what was in my bag. The sandwiches were in a wheat bun ( since when?) The bread was stale which made every bite a struggle to bite through. We were very dissatisfied as this was an experience we were looking forward to. read more

It's been a while since I've visited this location. And since I was in the area during dinner time & craved a Philly Cheesesteak hoagie. I asked if they had combo specials such as a hoagie, drink & fries. The cashier said, "Yes, we do." I ordered my "combo" and wound up paying a few cents under $16!!! Rather than walk out and eat elsewhere, I decided to pay since I assumed I was going to get my money's worth (like I remember it) & got my order to-go. When I came home, much to my surprise and utter disappointment, I opened the foil; only to find a soggy hoagie with bare minimum meat in it!!! It was a sad looking sandwich, my husband laughed at how lousy it looked. It wasn't very clean inside, either. Sadly, when I used to frequent this spot, it was always squeaky clean & they were very generous with their portions. I recall it busting at the seams with customers back in the day. That should've been a huge red flag for me, but I never knew it changed ownership until I read up tonight. I should've read the most recent Yelp reviews before thinking of going there, but lesson learned!!! I'd rather go for a ride to Busy Bee's in Long Beach for the real deal Philly Cheesesteak!!! Where they season their food, load it up & have plenty to share!!! I'm most definitely never going back to Philly's Best in Downey!!! Way overpriced, weak servings and tasteless food...Should be called Philly's WORST!!! read more

Philly's Best - Overpriced, Lousy & Soggy Philly cheesesteak sandwich!!! - Sandwiches Near Me - Downey, California

When I moved back down from the Bay Area I panicked that I wouldn't find another decent cheesesteak in California. When I tried the Gogi Truck I panicked some more. Am I really going to have to go to Philly or the Bay Area for an edible cheesesteak?!!! Then I stumbled upon this place through Groupon (I didn't end up buying the deal because I forgot). However, I still made it a point to go give this place a try. We initially showed up on Sunday at 5:30 pm, but as we opened the door the lady frantically told us they were closed. Huh? You're not supposed to close til 9. On Thursday we decided to give it another go and actually made a quite miserable 40 minute drive to go the 6 miles away the place is (damned road construction). The entire way I said "This damned place better be good" and "should we just say F it and go to McDonalds?" By that time we figured we'd gone too far. We FINALLY get there and order up a philly cheesesteak and philly cheesesteak fries to share. Food came out, and a HUGE smile crossed my face. Looks promising! I dig into the cheesesteak fries - meh. I dig add some peppers to my half of the cheesesteak and take a bite. Oh yes! It's not the best I've had, but it's the best I've had in So Cal. I decided to save the best for last and eat my share of the fries first. They were cheesy and piled high with meat. When I took that bite of my cheeseteak again it tasted oh so delicious. Letting it sit for a few minutes let the cheese soak in nicely with the bread. I'll definitely be coming back for more. read more

Philly's Best - Cheesesteak with onions - Sandwiches Near Me - Downey, California

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Worst service I've had anywhere.The guy at the counter acted like he didn't want to be there,I stood in front of him waited for him to acknowledge me but he continued to watch the tv.A co worker Nudged him to take my order and he kind of ignored him to.Terrible I was going to just walk out,well it didn't get any better as I watched him treat other customers the same way.He didn't have a name tag,just a funny looking hair style with curly hair.My order was for carry out,When it was ready he didn't even thank me.Needless to say I will not be coming back to this location again. read more

The guy does not speak English well. Charge me $10.99 for a regular fry. Actually gave me a chili cheese fries I said no a regular fry would not give me any change back. read more

My family and I love Philly's best, but this location and staff were not up to par.. not very friendly or inviting. Don't really listen to you when making your order. Thankfully they have a screen that shows you what they are doing. Won't be going to this location again. I'll stick with the one in Long Beach off Ximeno. read more

Beat Philly steaks in town! I love this place. And if your a Kaiser employee, they even give you a free drink as a thank you! Staff are awesome here. read more