This is not the best. Came here because my go to sandwich/hoagie shop was closed and I was kind of disappointed. The wait time was a bit long but I mean that's normal considering the current situation so I'm not docking stars based on that. The food was just ok, I got the Italian hoagie and the flavors just weren't there. The philly cheese steak was better but it had more onions than meat. If you're hungry and craving a sub of sorts just go somewhere else. read more

Worst service super slow and they took 1hr to give me a cold ham sandwich never going back they are not worth the wait time for a stupid sandwich the people don't know how to speed up orders slowest place i have ever been too and will never go to again they don't deserve a single star they should hire new faster people or put more than 2 people and that move fast even my dogs would cook a sandwich faster and they are super small dogs. read more

I've been coming to Philly's Best on and off since I was in my early college years; there was one in Irvine(which will be reviewed at a later date; I need to go again and get a current opinion on it) and the one @ Downey Landing. I don't like the radio add very much(sounds like an idiot is doing the commercial), but I do like the establishment. The do everything to make you believe it's a Philly establishment; what with all the memorabilia and Philly deco and all, even the tables have a Philly theme to it, from what I can remember. I've never had a Philly Cheese Steak from Philadelphia, so I can't really say if they can even compare; but I've had some friends say they're pretty good. I really dig the mushroom and pizza steak. They lay it heavy and that's what makes it mm mm good. Still need to go back to try out the hoagies but I'd definitely recommend the cheesesteaks. Good and affordable, you can definitely come more often than you'd like. Always get great service from the guys here; they're friendly, straightforward, and always make sure we get what we want. Always makes for a more comfortable scenario when you can joke around with them too. Parking @ Downey Landing can be hit and miss...I'd come during off-peak times. Or pick up and take your order home and enjoy it watching some Sunday football :) read more

Be Careful Ordering Food Here If You Have A Food Preference. We Ordered CHICKEN Because We Don't Eat Beef. Sure Enough I Saw Them Make One Our Items With Beef By Mistake. Instead Of Starting Over They Scraped The Beef (LEAVING A LOT OF BEEF) And Added The Chicken. While Eating The Chicken Cheesesteak Fries.....We Find The Beef. After Complaining The Cook Says That They Don't Prepare Their Meats Separately. Hell, They Prolly Didn't Care. WE WILL NEVER EAT HERE AGAIN!!! Not Worth $40 For Two. read more

Place sucks and manager was rude and racist and the employees are stupid I would not eat there again ever . They spit on ur food. Cheesesteak SandwichItalian Hoagie. Anything was cold and stale, I wouldn't recommend it I hope the place shut downPhilly Cheese Steak Sandwich sucks read more

So VERY disappointed at our lunch there today. I understand that prices of just about everything has increased. But a Costco hot dog was larger than my Philly sandwich. The onion rings that used to be the best were burned and the grease tasted old. Sorry to say we won't be back again. Not sure if they are under new management as I didn't see any of the familiar faces. At the prices and quality/quanity and cost I don't see them lasting much longer. read more

First time trying this place and I can say was my bad sandwiches are huge fries or amazing staff polite

I first tried phillys best in 2003 when I was working in Santa Ana. I fell in love with their cheesesteaks on that day. Over the years the quality has remained consistent even as they have expanded their franchise. The cheesesteaks taste as good today as they did 7 yrs ago. I don't come here often. this is the kind of place that I have to be in the mood for to eat at, which is probably why I still like it after all these years. I always order the regular cheesesteak with onions. Now I have never been to Philadelphia and don't know how these compare. But if the cheesesteaks in Philly are better then these then the cheesesteaks in Philly must be awesome. read more

See all

Recommend here by social media. Ordered online. Picked up my food and found TWO HAIR'S in my sandwich. My wife went inside to exchange the sandwich for another and was told by the staff that it was my wife's hair. Prior to arriving here we Yelped this place and saw that someone else had hair in their food as well. We thought this could be a rare occurrence. Next time I will heed the warning.. we couldn't enjoy our food. read more

Horrible experience...I paid $50 for two Philly Steak sandwiches $5 for EXTRA meat per sandwich...had DoorDash get my order...over an hour and half delay because Philly's Best said they didn't get the order...this is not the first time I've had horrible service from this place...but I always give a 2nd chance...NO LONGER... read more

Philly's Best - No EXTRA meat for the Hard MONEY spent - Sandwiches Near Me - Downey, California

See all

Food not the greatest. .... the inappropriate jokes between the staff is the worst though first and last time ill ever go to this place

Busy at 11:00. But everyone is working fast and hard. They are keeping the tables clean. Place looks real clean. You can see them cooking. I love eating here food is hot and the place is clean. Today was sandwich day so it was buy one get one free. No free internet. But, you get Starbucks ext door here. You will not be disappointed with the portions or selection. If you have eaten at one of these in the mall, forget it. This one is run well and you can tell. The staff in nice and real helpful. Sign up on there mailing list. That's how I got the free one. Try this place out. read more

Philly's Best - Sandwiches Near Me - Downey, California

See all

Dudes forgot the pepperoni on the pep steak, I think more concerned getting off work, slim sandwich as well.

Placed an online order to pick up. Arrived 10 min before closing and they wouldn't open the door and they even cancelled the order. With the price increases and poor service like that, you'll never succeed. read more

Love this joint! Everything I've tried is very delicious and satisfying, from the original cheese steak, buffalo chicken cheese steak, turkey hoagie, fries, steak fries, onion rings and burgers, you can't go wrong. I probably hit this spot up a few times a month. read more

Philly's Best - Buffalo chicken cheese steak - Sandwiches Near Me - Downey, California

Just wanna say that this places brings such a good environment love the aesthetic of it and brings good energy into the place . But it wouldn't be able to be that way without the young man named farid he seemed fairly young but brought one of the greatest customer service I've ever had by someone young . Has great talent and always makes sure the customers are well in every aspect . This 5 stars go to him Thank you farid for always checking up on your customers ! read more

I had two cheesesteaks delivered from here and they were cold cause there weren't wrapped good. I paid $5 more for extra meat and extra cheese on one of them. Both sandwiches looked the same with barely any meat and cheese. I basically paid them $5 for nothing extra. Looking at recent reviews it looks like the quality of this place is going down hill. read more

The food was cold. got my order to go. the staff were very disorganized and lost someones order and left mine sitting on the counter until it got cold then finally called me I will NEVER GO BACK! read more

There's not too many places you can get an authentic tasting philly cheesteak sandwich but this place is one of them! They have a good selection of different sandwiches to choose from. Their onion rings are really good and you can even purchase a beer there! Place is small, I like to sit outside, eat & people watch. One thing I can say for certain is that they are consistent with the taste and quality of their food. They are a little expensive for a hot sandwich place but it's worth it. I'd definitely visit more often if the prices were a little lower. read more

This place is dirty, the cashier is cranky and my sandwich was nothing special. Charley's is way better than this crap. This was a waste of a meal. read more

I Just had the most disgusting food delivered from this place. The last three times I ordered from here it was pretty good. Tonight I ordered a couple of cheese steak sandwiches and both had really dry tasteless meat and day old bread. One sandwich also has incorrect toppings. It could just be one terrible cook I suppose since most of the time the food has been good. Tonight the food was so bad I decided I can never order from here again and I threw out the trash they made for me. I basically threw 44 dollars in the garbage. read more

Hey this establishment has the best customer service. Clearly people are too sensitive and their expectations are too high. I feel bad for those whiners that take the time out of their day to leave a bad review. I'm sorry you don't have a life. The food here is bomb and the employees here are very friendly. One time I came in 10 minutes after closing and what I believe is the owner gave me a free drink. They clearly value their customers but obviously some people here can't accept the fact that sometimes restaurants are fucking busy or they can't stand the fact that they don't serve after hours ‍ how pathetic. Get a life or go somewhere else read more

Some of the best customer I have ever experienced. Definitely come back just for the service. The food is amazing as always.

OMG, I love philly cheese steak sandwiches. I have a spot in Venice, where I grew up, that is a neighborhood staple of great philly's. Ever since I moved to SGV I've been trying to find a cheese steak sandwich that compares. Still haven't found, but Philly's best is the next best thing. Especially there pizza philly. read more

Ohh boy! It's grossed to eat here coz the cook is not using gloves and he's getting the sliced tomotoes with his bare hands.. we all know that it's pandemic. So disappointed.. read more

They have some very good sandwiches, but a little on the pricey side. I do like that it is close to home. So I probably won't go back.

I ordered a cheesesteak, and the buns were soft and cheese was good. However, the meat was a little more on the salty side, and it would've been much more enjoyable had the salt been toned down. read more

I was messaged by the owner shortly after I had left this review. He was kind enough to make it right I went back tonight and everything was amazing and the way it was supposed to be. Thank you luke :D I'll keep going to this place love it so much! read more

Philly's Best - Sad so sad - Sandwiches Near Me - Downey, California

This was some BS and nothing like a philly cheesesteak. The onion rings were the worst. I wasted $30 and will never return.

This place is the is THE WORST Philly's Best I've been to. We came for lunch with my co workers and as soon as the students from the local high school came in, they told us that they already ordered and asked them to cut in front of us. When I raised my concern, the employee who was cooking (Oscar) raised his voice on me and said he is down a person and it is what it is read more

Today 8/25/20 Went in around 7:30 pm two young kids working they're onion rings were super greasy the turkey sandwiches the lettuce was badd and no turkey meat on the ends of the sandwich it look like they had fallen of a truck sorry covid or no covid There is no excuse for that type of service we will never be going back read more

PhIlly's Best rarely disappoints. The sandwiches are kind of expensive given the size (seems like they have gotten smaller over time) but the service I just received from Armando was top notch. He was extremely polite and helpful l, and he made me feel like a valued customer. Thank you Armando! read more

Great Food and service!!! Bother the Philly steak and chicken are excellent. Onion rings are real good too!

Second time ordering online. I really like this place, but I took a bite from the middle of my philly cheesesteak and pulled out a long strand of black hair. I don't have black hair so it wasn't mine. Also it was really wrapped around the steak. I'm not really stingy about these things, but it grossed me out. read more

Fryer went down as I placed my order for some cheesesteak fries and a drink for 12$ they issued a refund for 8$ and still yet to get my refund called back to get a order of fries and mike who answer the phone refused to give me a order a fries till the owner comes In ?? read more

I love this place their food is so tasty and delicious, thanks for them because they are working at this challenge time. God bless you

I checked the yelp reviews and saw one that said it was too much cheese, too greasy... so I hoped they weren't exaggerating and nope they were absolutely right and it was freaking delicious! Greasy, cheesy goodness in a fresh roll, what more could you ask for? read more

Amazing sandwiches, customer service, and overall experience. It was my first time, and it wont be the last! Thank you, Michael, for your pleasant personality, and excellent customer service as you patiently guided us through the menu! read more

Philly's Best - Sandwiches Near Me - Downey, California

See all

I don't know why I haven't been here before! Philly's Best is a hoagie hot spot that serves delicious hoagies, packed with meet and other goodies. The place definitely has a lot of character, especially with the baseball stadium seats. I just wanted to stay a bit longer to look at all the pictures and postings along the walls. (I should come back for more!) Granted, I couldn't help thinking that this place was a pimped out version of Subway, with better sandwiches... I ordered a Philly's Best, and it was quite tasty. Steak, mushrooms, and sweet peppers...such a delicious combination. I don't know if I was charged extra for onions, but for just the sandwich, it was a bit overpriced. They aren't that big, nor is there anything "special" about a sandwich carrying their name. I loved the spicy peppers and pickles that you could get on the side. They were a great addition to my sandwich! I would come back. Lots of potential, and I should order more to see what they have. I'm a fan... read more

I just had to rave about how the workers remember my fiancé and I and our usual order. Definitely worth a tip and definitely a gesture to keep us coming. Also, they always give customers coupons with their order. I suggest they should create those punch-cards, like buy five Subs and get the sixth one free. Nonetheless, always well seasoned, personal favorite remains the chicken buffalo, haven't really found another flavor I enjoy the same way. read more

See all