Great people, with reasonable prices and a dedication to great service. This is my go to spot for…read moreall of my shipping needs.

This is my second time coming to this place, first time was in 2024 and now in 2026 I was so happy…read moreto find that it was still there and opened. Went in to do a Live Scan. The nice man that helped me was very polite and patient. Went over the process with me and explained everything. He was very gentle & kind when having to repeat my fingers due to the computer not reading correctly. AT the end he was very helpful answering my question. 10 stars I am coming back, and would 100% recommend. I love good nice people!

Crystal and Payman go above and beyond with customer service assisting me returning my AT&T…read moreinternet package today. Love this store! Chris Morris

My most favorite UPS POB store. Friendly professional staff…read more Always helping with anything you need. Highly recommend this store.

I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)

I come to this store to drop off Amazon returns mostly but have also shipped a couple of packages…read more So convenient to have a location close by for returns Staff is very friendly and helpful answering any questions.

I went in with 5 packages on 3/19/26 2 were Amazon returns…read more3 were personal Employee CINDY had the nastiest attitude. As soon as I step in she says I'm using the wrong boxes (express instead of ground like my label says) and that they won't move because of that. She rambles on and on and I'm keeping my cool bc my baby is with me. She at the end says I'll do it for you this one time but next time no. Okay so, she has the authority to make the boxes ship even in wrong box? Ok Cindy Makes sense. Then for my Amazon returns I had already packed those and she says you're not even supposed to pack these it says it on your instructions and she starts ripping my stuff out of their packages. I ship out multiple times a month and never has anyone been so nasty about what kind of boxes I'm shipping in. She's even saying stuff like "nothing in this life is free"?! Like WHAT? Go seek therapy lady. I probably only said "okay" over and over because again, my baby is with me and I'm in disbelief Update ** I reached out like the person below asked me to and crickets. They don't care here.

Every time I need help with a business project, it feels like I can always get it done hereread more

Patrick is awesome! Came in to print a cake topper & poster for my daughter's birthday party and he…read morespent alot of time getting everything just right! Honestly would've never expected anyone to put so much effort into it like he did. Also helped me with offering different options and tweaks to my images to reduce the cost and still get the result I wanted. That's what I call customer service!! Thanks Patrick!

my son signed me up for a box here and i have been going ever since. the new owners are just as…read moreamazing as the old owners. rest in peace mark, I will miss your kind face and friendship. the mail service here is great, they also have lots of good gifts in case you need to buy something cute last minute

Affordable private mailbox services!…read more They have different time frames available as well as different size options. You can renew as often as needed. 24-hour mailbox is convenient and the door to entry is locked with a security code. Parking is available in the street and in the back of the location, NOT in the driveway (there are signs that state this clearly). Service is excellent. I interacted with all of the workers here during the 3 months that I've had my mailbox and they're all friendly! I rode my motorcycle on the hottest day of the week to turn in my mailbox key, it was a painful goodbye :').

I've been going to this location for more than three years. The staff is always friendly, helpful,…read moreand incredibly reliable--they've never made a mistake, which really impresses me. The can ship USPS UPS FedEx.. awesome services and great value They speak five languages and create a welcoming, diverse environment. I especially appreciate that they can help my non-English-speaking grandparents--it means a lot to me. Sometimes, I've noticed that when the staff assists non-English-speaking customers, it upsets certain people. But honestly, I admire this business even more for standing by inclusivity and serving everyone with respect. I'm truly grateful for them.

so so so rude no receipts…read more and exceptionally high pricing! instead go to culver drive or market place way way nicer

Amazing service with any boxing or packaging needs. They have rows of varied sizes. I would be…read moreabsolutely shocked if you brought something in to be boxes and they didn't have the right size. Packing supplies galore too. Come here for all of your needs. They are helpful and will lend some advice if needed. Great pricing too!

This place has all box sizes and will customize a box if needed. Miguel has helped me out a couple…read moreof times now and his service is great! The prices here are less expensive than going to other businesses who provide similar packaging products. I would highly recommend coming here first.

I've been going to The Mail Exchange for many years…read more Terry has helped me out more than once when I've needed something.

Support your local small business owners! Came in to get notary services from Terry, after…read moreconducting our business- got a call later that afternoon from Terry that he had accidentally overcharged us and he wanted to refund us what we were overcharged. Due to his service and honesty - he will now Have a loyal customer in me !

This store is getting a five star rating because of Alonzo. I was there a couple of days ago and…read moresent out a package. Unfortunately I didn't print the label out so I had to log on to their computer and print one. After doing this task, I proceeded to leave and go do another errand elsewhere. When I arrived I needed to look up something on my phone. Much to my dismay, I didn't have it! I realized that I left it on the computer desk at the UPS store. After much anxiety, I went back in to the store where Alonzo proceeded to greet me and say "I have a gift for you!" I was so grateful for his attentiveness and honesty. I have been going to this store several times and have always been treated nicely by the staff. If the manager reads this review, I hope he or she recognizes Alonzo and hopefully rewards him in some way.

Don't bother coming here: Quality of service is horrible. They won't even print a label out for you…read moreeven if it's UPS. They'll force you to use their computer which chargers you per minute. Never have I seen an ups store ran like this and will follow up with corporate to see if this is an acceptable practice where they are price gouging you on labels