Joseph was so friendly and helpful! He displayed great customer service. Great prices for scans as…read morewell! Thank you so much.

I came here to do a live scan for a school program, the man that helped me was very kind and made…read morethe process go by smoothly. Great place to come if you need a live scan done!

The friendliest place with fast service, need to mail something or get documents notarized this is…read morethe place that has it all. They also have mail boxes.

This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

If I could give this place 0 stars I would. My husband's medication arrived at this facility on…read more7/16/26. There is no number to call to speak to a customer service rep, instead I got connected from another store to a representative that was outside of the county that I could barely understand. This medication is vital for his recovery from his bone marrow transplant and his doctor can't send another prescription out until UPS deems it as lost!!!! The customer service rep put blame on the shipper yet we received notification that it arrived at the Cerritos UPS facility.... If you there is someone in the US UPS that can help it would be greatly appreciated!

Service "UPS Next Day Air Saver"…read more Been missing packages for the pass month. Hopefully management sees this and figure things out. Package goes out for delivery and disappear after that. 5/24/2024 4th package gone!!!! June 5th update 1 of 4 packages stolen (iPhone 15 pro white) was activated. And that phone is now BLACKLISTED!!. Once the rest of the 3 phones gets sold and activated I will also get those blacklisted.

UPS shipping and mailbox store at a very convenient location. Prompt service, cleans and organized…read morestore. I had to return something with provided shipping box and label, I was in and out in a couple of minutes.

If I can give this place 0 stars I would. I beg you to go to the Pioneer UPS location instead. They…read morewill NEVER lose your package and chalk it up to 'once we send the box out we can't track it.' The guy in the front just can't be bothered to give customer service apparently. Sometimes a little compassion goes a long way.

Their customer service is so excellent it's beyond belief. The team here is always so on top of…read morethings and helpful.

This location is in the same plaza as 99 Ranch…read more I often see the same few people that work here and they're always friendly and efficient. If a line starts to form and there is another employee they just hop on another register/scale and start to help. It seems so common sense but it doesn't happen at other places anymore, happy to see the fresh customer service.

Freddy, the Assistant Manager, helped me ship some equipment back to a previous employer. What…read morecould have been a very frustrating experience was so smooth, I am sitting in my car outside writing this review before I forget. Freddy was extremely patient and communicative, making sure I had all the right receipts and documents and I truly appreciated it. He's a huge asset to the store.

There was only one gentleman working the front around 9am, so there was a bit of a wait. Despite…read morethis wait, he acknowledged the other customer in front of me and I and told us that he would be right with us which is great from a customer service standpoint. Other than that, the location is not overly crowded, has plenty of parking spaces, and is conveniently located right off the 91 fwy for a quick package drop off return.

Convenient location, very prompt and efficient service…read more I had to return a boxed item with a given return label, they helped me put the label into their holder and printed me a receipt. It was after than fir me to write this review.

Very clean and organized. I was using happy returns. They listed this store. I didn't even know…read morethere was one here right by the 605. There was no wait, no line. 15 minute parking is available right in front.

Definitely come here. The box pricing and quality for the most part is better than everyone else…read moreand if you're doing a big move they deliver all the supplies Friendly staff. Happy to help. They have everything

Amazing service with any boxing or packaging needs. They have rows of varied sizes. I would be…read moreabsolutely shocked if you brought something in to be boxes and they didn't have the right size. Packing supplies galore too. Come here for all of your needs. They are helpful and will lend some advice if needed. Great pricing too!

Very helpful staff and friendly. She was nice about serving their customers. Their location is…read morevery convenient for me. Easy access.

I frequently come to this UPS because of their great Service. I actually have one within walking…read moredistance, but the Service is unbeatable. They're very friendly, and are always willing to help. This last time that I went I was assisted by Kaden. I was trying to have Photo Copies made, from a letter in my Email, but my Email wasn't being accepted to the UPS Email. I waited in between Customers because it was important.Kaden was extremely helpful and after 15 or more minutes realized what the problem was and got the job done.

Wow!... Just returned home from a visit to this store. I…read morewas returning a chair to Amazon, and needed to return it. I was helped by the Manager of the store Samantha Roque, who could not have been more polite, professional, and helpful. She fitted two odd shaped boxes together and helped me with the QR code return to Amazon. Thank you again Samantha! This store isn't even the closest UPS store located nearest me. But I will return to it in the future. I can only hope UPS Corporation reads these reviews.

I don't usually leave reviews, but this is an exception. I had two of your employees help me out…read moreand they where very noligable and patient with me , witch made me comfortable and feel comfortable. I just wanted to tell the store that Ruby and Samantha are exceptionally wonderful not just with me but with everyone that came in to the store while I was there . I say thus cause im Ina wheelchair and they made me feel at home . Thank you both lady's for the experience and I will be coming back to this location always cause of you two . Have a great weekend everyone....