Cancel

    Open app

    Search

    PetSmart

    2.2 (121 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    poor pup ):
    Cameron N.

    My friend babysat my dog while I went on vacation and took him here to get groomed so that she could return him just as clean as he came. Unfortunately, they botched my baby. Instead of looking like the sweet 4 month-old he is, he looks like a 36 year-old crew member at your local Trader Joe's. He is unrecognizable. I can't believe they charged over $50 for this.

    Before Picture (Location of head/tail underdetermined)
    Jared T.

    Just dropped off my 1st born son for his 1st hair trim that admittedly I was clueless as a new dog owner. The woman that answered the phone was very informational and able to squeeze me in day or without an appointment. Our puppy is extremely skittish still at 4 months but the greeter was compassionate as he got used to the new experience. I was likely annoying with questions in deciding what he needed but the entire staff was providing their knowledge that I'm now better educated on the subject. (Suggest waiting until 6 months for doodles hair to develop & not damage coat). The only person by name I know was Terrance because of the available appointments listed today before calling, but the 4-5 ladies were equally as great!!!

    Me sitting outside looking up other places.
    Catherine P.

    So this is a basic chain pet store. The employees here seem genuinely confused and aren't very helpful. It's almost like the store is on autopilot. I came in looking for a kitten for a friend. There were multiple cats but I was told they were already sold and they don't know when they will get more kittens. I guess I'm supposed to come by everyday to check because they don't answer the phone. I won't be back.

    Hamster purchased from Reston PetSmart. Dying from Pneumonia.

    Hamster died less than 1 year after purchase. I was told she was around 2 months old. She had heavy breathing and low stamina. Became very weak toward the end.

    One side (look at leg)

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H Z.
    0
    33
    2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Very knowledgeable about fish care. They were also quickly walk my thru the different species and activities, which an appreciated.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Catherine P.
    110
    173
    584

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Julie B.
    223
    16
    13

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    This is the best place I took my pup to. The hotel staff is amazing. They have the best care for pets

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jill V.
    661
    119
    14

    4 years ago

    The staff is so sweet and helpful! We got our kitties and doggies groomed there. The service was fast and friendly. Highly recommended!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A B.
    0
    2
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ammoni R.
    152
    183
    228

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emma M.
    267
    7
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nate J.
    247
    17
    8

    6 years ago

    I saw this store had 2.5 stars on Yelp. I felt that was inaccurate from my experience. Excellent customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    My sister took her dogs to the Petsmart in fairfax and did not get the same treatment.

    Mentioned in 3 reviews

    Read more highlights

    Giving Tree Pet Resort

    Giving Tree Pet Resort

    (24 reviews)

    Just toured giving tree today as my dog got evaluated. Evaluation comes with a free half day of…read moredaycare. Monday through Friday they're open 7am to 7pm. Weekends are currently 8am to 5pm, although they are looking to extend hours to 6pm. Nap time every day is 12-2pm. It's a 12,000+ square foot facility (it used to be the Future Business Leaders of America building) near reston towne center. They started just 5 weeks ago with 5 dogs, and today my dog became #70! While my dog was getting evaluated, the owner, Yong, gave me a tour of the whole place. They have multiple different rooms based on size of dog. They also have an agility training room. They use the GingrApp online portal for booking and records management. Floors are an epoxy resin for easy cleanup and also grip for the dogs' paws. The only downside is that they don't have live feeds for you to watch your dog, and I love spying on my pup while I'm working. Also, while they do have an outdoor space that's a half acre, it won't be open until they get their permit to build a 6' wall (at the moment it's just a decorative boundary-type brick wall that's like 1.5' tall). So for right now it is indoors only, with an outdoor area for potty breaks only. They have referral bonuses at the moment. If you are the referred, you get a free half day(?) of daycare. If you are the referrer, you get a free forest walk. The "comfort" boarding option is just a standard wire crate. Forest view is a kennel with an outside view. Presidential suite is an 8x8 room with a tv that up ur dog can watch. All boarding comes with daycare. I can't remember if it was just the presidential suite or if it's all of them, but it also comes with 2 forest walks. The "day camp" options you see in the menu are add ons to the regular daycare day. They do also offer cat boarding. It's a room with cat trees and cat condos for them to hang out in. Large and clean and friendly facility. They also offer grooming on Tuesdays and Wednesdays. I think I'll be adding Giving Tree to my rotation of daycares!

    My dog is the happiest when he is at giving tree. I love…read morethat they are communicating and sending pics of what is doing during his stay. This daycare will always be our go to spot :)

    Ridgeside K9 - Dog laying down

    Ridgeside K9

    (239 reviews)

    Brandi & Perry were amazing! Highly recommend working with them…read more We adopted a one year old mixed breed, Tuck, a few months ago. He's very sweet but started to get rambunctious to the point that my remote work felt challenging. He also started jumping or freezing when he saw other dogs on walks, and he occasionally barked or growled and men. We weren't sure if it was the start of aggressive behavior or just the result of a shelter dog that hasn't been exposed. After doing our research, we decided to do the 3 week behavior modification board and train program. We were really impressed from beginning to end. They shared a ton of information upfront, walked us through their facility (we opted to drop him off) and sent pictures and updates every evening. It became clear right away that they both have a very deep understanding of dogs, as well as a real respect and love for them. Tuck loved them! The best part was the "transition" day when Perry brought Tuck back and spent the day teaching us everything they've worked on together. We are first time dog owners so generally going in pretty blind. Perry gave us a 101 on dogs and the importance of clear and consistent communication. He talked through all of the layers of training and how/why it is effective. We felt this part was SO helpful for us to understand how to be better owners. Then we walked Tuck around the neighborhood with Perry guiding us and then spent time addressing indoor behaviors too. He was flexible and stayed until we felt comfortable with everything. This is a long review so the TLDR: finding a trainer is a big decision and investment so we wanted to get it right. Brandi & Perry were really incredible and beyond our expectations!! Truly worth every penny! Tuck has been doing really great at home and outside since being home. I've been able to work full days with him holding "place" on his cot, which would have been unheard of before!

    We couldn't be more thrilled with our experience at Ridgeside K9 in Winchester, VA! We signed up…read moreour Labradoodle, Theo, with Ridgeside K9 with high hopes that they could get us back on track, and Kenny and Sarah Foster absolutely delivered beyond our expectations. From the very first interaction, Kenny and Sarah were professional, warm, and genuinely passionate about what they do. They took the time to understand the pain points that we were experiencing with our new puppy, Theo's personality and tailored their approach to fit him perfectly. I was overseas on vacation, but they shared the progress and transformation pictures and updates every day. Theo is more confident, focused, and responsive than ever. What really impressed me with Ridgeside K9 apart is the care and dedication that Kenny and Sarah brought to the 3-week transformation and the dedicated work with him. It was easy to tell this isn't just a job for them -- they truly love working with dogs and it shows in the results. Theo came home happy, well-behaved, and I could tell during the 2 hour turnover session that Theo had clearly bonded with his trainers. If you're in the Winchester and surrounding area and looking for exceptional dog training, look no further than Ridgeside K9. Ask for Kenny and Sarah -- you and your pup won't be disappointed!

    PetSmart - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...