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    PetSmart

    4.0 (68 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Cool fish
    Iris T.

    Stopped by to purchase more food for my fur baby. Unfortunately I have not been able to get auto ship delivery because it is only available for continental US. Popping in here is dangerous because I always see things other than the food to purchase. If you get PetSmart's app they have a Treat Trail tab where you can play easy games to get extra discounts. I usually play the game to get an extra 25% off. This really helps when purchasing food or expensive items. Who doesn't like a good discount? I saw these Smart Tags that could be engraved so your dog doesn't need two things. Unfortunately, I already have an Air Tag, but would consider for next time. Like coming to this location and PetSmart because the employees are always friendly and helpful.

    Dog food
    Maritess C.

    We came here to see if there was anything we needed for our dogs. Hubby picked up some treats for our dogs. They had a lot on sale including treats and clothing for dogs. Too cute! The inside was neat and organized. So much to choose from. There were stuff for cats too. My daughter and I even saw fishes, and birds. Pretty cool. The store is pretty huge and there's plenty of parking in front. Employees were nice and helpful if you had an questions about your dog. In the back, they offer grooming and training.

    My Sophia Girl T.

    Thank you Destiny at Grooming! She's awesome and Bentley loves her! He went in a hot mess and came out so handsome and smelling amazing!

    Terry M.

    I called to see if they could trim my cat's nails this morning. When I arrived, they said they normally don't do cats on Saturday and thought I was bringing in a dog. they agreed anyway to do the cat, but I just needed to wait about 20 minutes and they would perform the nail clipping on my kitten. The employee came out and was very friendly, but she lost control when she put this leash on my cat. My cat fell to the floor where the employee was trying to regain control, but all I could hear was screaming like it was on fire! I couldn't see behind the counter, but the employee eventually asked me to bring the carrier behind the counter, and we managed to put my kitten inside. I felt bad for the employee as she got cut deep by my kitten and was bleeding from her hand. They told me that they would not trim my kitten's nails. That is understandable, but now I have a traumatized kitten who will now fear the carrier and vets! This is why I brought her to a professional place that did this work. Thanks for losing my business.

    Front entrance.
    Dave B.

    Been coming here for three years for our dogs grooming. Hair cut, teeth brush, bathing and nail grind. It normal takes a few hours but the groomers are all friendly and welcome us. I'll keep coming here for cuts and grooming services.

    We Love the new Petmart. Jax, from The secret life of Jax gives it a thumbs up of approval
    Jam A.

    Jax and I checked out the grand opening today, I was super busy lots of people in the stores. We got there around 10:30 so we missed all the prizes and gift certificates. We took a nice walk around and we were greeted when we walked in the door. Super friendly customer service. Super large store. Cat adoption and set and play section. They have everything for domestic pets. They have a large grooming department. And an organic and fresh food department. Conveniently located next to the 24 hour gym.

    36 gallon bowfront tank including stand and light $199
    Angela W.

    Went to 3 pet stores Sunday to shop for an aquarium. Petsmart impressed us with the in-stock selection and prices. Staff was super attentive and helpful. Everything we needed was there. The staff helped load the stand and tank in my car. The 36 gal stand, tank, and light was a kit for $199. The stand was fully assembled in the box too! We went back after setting up the tank and bought fish and plants. Really happy with the entire process and LOVE my new tank.

    Quinty boy first time groomed

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    6 years ago

    I always like coming here they have everything I need for my 4 legged daughter an people here are really nice an helpful

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    7 years ago

    petsmart sold me a bunch of bottom feeders infected with ich and killed my expensive goldfish

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    This location have so many options for fishes vs some other pet store that I've been too. Also staffs are very kind and friendly.

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I took my 4 month old kitten into PetSmart Kapolei to have his first bath and we had a great experience.

    Mentioned in 2 reviews

    Read more highlights

    Island Dog Obedience - Gigi being a good girl

    Island Dog Obedience

    (221 reviews)

    Ala Moana

    If you're reading the reviews trying to decide, let me save you some time -- you're in the right…read moreplace. Island Dog Obedience is AMAZING. Kristi is truly one of a kind My boyfriend and I came to her desperate for help with our new pup, Kona, who struggled with severe anxiety. He was scared of pretty much everything -- people, new environments, being separated from us -- and we were also dealing with barking, basic obedience, and some unwanted behaviors. After just 4 sessions, the transformation has been unbelievable. Today was our final session, and I honestly wish I had a video of how Kona used to be so people could truly understand how far he's come. At the beginning, he wouldn't even go up to Kristi and was extremely hesitant and fearful whenever she took the leash. Now? He confidently walks up to her on his own terms -- calm, trusting, and self-assured. That alone speaks volumes. Kristi didn't just train Kona -- she guided us on how to train him the right way. She's patient, knowledgeable, supportive, and truly cares about both the dog and the owners. She sets you up for success, but it's important to note that the progress comes from continuing the work at home too -- and her guidance made that possible for us. We are beyond grateful for Kristi and everything she's done for our pup. If you're dealing with anxiety, fear, or behavioral issues and want real results, Island Dog Obedience is 100% worth it. I cannot recommend her enough!

    I can't say enough good things about Island Dog Obedience. We have a little pug named Gigi who we…read moreadore--but she definitely kept us on our toes. Running away, jumping, even pooping right in front of us... it got to the point where it just wasn't fun anymore. That's when we called Island Dog Obedience. Kristi was incredible from the start. She came to our home to meet Gigi, and soon after, Gigi was off to Kaneohe for training. It was hard being without her, and we wondered if anything would really change. Then came the daily photos--Gigi playing with other dogs, calmly sitting on her cot, and responding beautifully to Kristi's commands. It was amazing to see. When Gigi came home, we were hopeful but unsure. She greeted us with joyful zoomies, then quickly settled down and listened. We couldn't believe it--she was a completely different dog! Gigi is now the best little pug, and it's all thanks to Kristi. She was amazing, and at our house for over 2 hours making sure we understand how the e collar worked. It was a great day for all of us. with so much love and aloha, Jeri & Jerry Lynch

    Oahu Dog Training

    Oahu Dog Training

    (11 reviews)

    I highly recommend Kristen/Guahan K9 for a dog trainer. She has a tremendous depth of knowledge…read morewith extensive experience in a wide range of training and behavioral situations. Kristen is caring, professional and has a natural way with dogs, and their humans. She teaches so much more than just basic commands and educates owners about dogs and proper dog ownership. She uses positive training techniques which are key in helping you grow the relationship between you and your pooch. Kristen always invites questions and always prompt with a response, and offers plenty of suggestions to be successful. She exceeded all our expectations, her training approach was the most effective. I could genuinely say that she is Kaia's favorite trainer! I have worked with many dog trainers for almost a year because my girl has more extracurricular activities than I do! We will see you soon for our next goal: train and pass the Canine Good Citizen

    Kristen is a brilliant dog trainer who works very hard to ensure her "students" make great strides…read morein their training. She has such a natural way of interacting with canines and their owners. We have hired dog trainers in the past with our other dogs, but Kristen's focus is much more psychology-focused in comparison. We have found this approach not only to be more effective overall, but also more pleasant for canine and owner. We are eternally grateful for Kristen's amazing teachings and her positive influence on our puppy. We are so proud to showcase our puppy's excellent behavior in public and at home with visitors. Thanks Kristen!!!

    Hele Mai K9 - Boba was such a comical dog with so much spunk and always made us laugh. We enjoyed having him board with us.

    Hele Mai K9

    (44 reviews)

    We did a 2-week board and train with Kehau at Hele Mai K9 for our golden doodle, Luca, and we had a…read moregreat experience! Kehau first met with us to get to know Luca and understand his personality and needs, which we really appreciated. She handled both pick up and drop off, which was especially helpful since we were going on vacation. Throughout the entire process, she communicated with us consistently and sent updates, which gave us so much peace of mind. Luca is basically a family member, so feeling comfortable and trusting the person caring for him meant everything to us. Luca has definitely shown improvement since the training and while we're still working on things at home, we can already see the difference. We looked into other trainers before deciding and I'm so glad we chose Kehau :) She came highly recommended by a close friend, and now I completely understand why. I would absolutely recommend her services to anyone considering board and train.

    This review is not for boarding or training as it turns out we did not need it after all. But I did…read morewant to review Hele Mai K9/Kehau on her responsiveness to my inquiry. There was a chance I was going to need boarding for a dog and I inquired first via Yelp. As it is cumbersome to communicate solely on Yelp, Kehau asked if we could move to text. From there we were able to discuss timing of our potential boarding needs. Kehau was professional and responsive and I really appreciate the level of service she provided even before we were a client.

    Kaulike K9 - Tequila enjoying dog sports like Fast Cat. She gained confidence through training with Kaulike.

    Kaulike K9

    (9 reviews)

    Sharing my life with a highly intelligent & reactive herding dog is not an easy task. There were…read moremoments I shed tears thinking that I failed my dog to build a relationship with her. Luckily I found Ashley & Makana through dog friends on IG who were working with them already. I was able to set up a virtual consultation, private lessons, and day trains. All the tips, training and expertise they shared with me, helped flourish a better relationship & understanding with my pup. The 2 years working with them has helped Tequila grow into a more confident pup who I can take to dog friendly places, pawticipate in dog sports, have small dog play dates, join pack walks & slowly meet new people. I know that she will always have reactivity but now I have a better grasp on how to de escalate the situation when she has her big feeling moments. I don't feel defeated but instead empowered & able to advocate for us. I am very grateful that Kaulike is part of part of our lives and so happy that Tequila is looking forward to her monthly pack walks with them.

    There aren't words to explain how grateful I am to have the Kaulike K9 pack be a part of our lives…read more I'm a "first time" dog owner (not including a childhood dog) and let's be honest, I didn't have the slightest idea on what to do with a reactive dog. They have guided and supported my pup and I throughout our private lessons and continues to support our journey. Brock loves his Aunty and Unko so much, and we'll miss them after leave Hawaii.

    Pet Haven Salon - My Pomeranian, they gave her the perfect length trim

    Pet Haven Salon

    (145 reviews)

    I have been going to Pet Haven for over 20+ years ever since I moved to Kapolei. Cheryl was the…read moreoriginal owner and I was always pleased with her cuts and care she provided to my 4 dogs. It is now 2025/2026 and Cheryl's younger sister has taken over the business with Cheryl semi-retiring. The service is still amazing and very caring to the dogs, and Des is modernizing the operations with on-line bookings and automated reminders....very cool. I am on the 4th generation of my dogs, where I bring all 4 dogs for grooming/spa treatment. They all come out looking great. Des is very mindful of the dogs state of mind and does everything to try to provide a calm atmosphere for the dogs. For the caring service and great grooming the dogs receive, her rates are very reasonable. They actually seem to look forward to their spa treatment, unlike when I take them to the Vet.

    04/26/2026 @1:30pm: I just moved home and was hoping to find my boy a new groomer. I walked in and…read morechecked in and she seemed a little overwhelmed/wanting to get the day done with (we were her last client of the day). She asked me what kind of cut I wanted and I let her know I wanted a mohawk style cut and she said she didn't understand what I wanted, I then tried to show her using my dogs body and she was still confused and started getting an attitude. She told me to pick a blade size before she could proceed and I tried telling her that I wanted to first show her what I meant and she ignored it and walked away and turned off the music and then started to walk back. My mom had been with me and told me I should leave and not allow her to cut my dog. She must've overheard my mom say this because her attitude immediately shifted and she became a little bubbly and kinder. I let her know I didn't want the mohawk anymore because it seemed too difficult to communicate with her what I wanted and I would just do a trim all over and to round his face out. She then let me know typically only poodles do that cut and asked if I was sure I wanted that cut (completely unnecessary comment). I let her know he has been getting groomed and that is his typical cut when we don't do something fun/funky. I only stayed because my dog was in need of a haircut and I was already there. I really hoped the haircut would come out great since it was the same cut on his entire body and then just face shaping and she made it a point to let me know she's been a stylist for 30 years. I had to fix up the parts that were extremely uneven and I fixed behind his ears which were not groomed in the same places. She also let me know when I picked him up how much of a good boy he was for her so I'm even more confused by the uneven cutting. I will definitely not be returning and I am so disappointed by her service because the guy (Chris) who booked my appointment was so friendly and helpful.

    PetSmart - petstore - Updated May 2026

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