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    Pet Haven Salon

    4.6 (146 reviews)
    Closed 8:30 am - 5:00 pm
    Updated over 3 months ago

    Services - Pet Haven Salon

    Bath and groom only

    Pet Haven Salon Photos

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    Recommended Reviews - Pet Haven Salon

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    Reviews With Photos - Pet Haven Salon

    My Pomeranian, they gave her the perfect length trim
    Kimberly Ann C.

    I usually take my Pom to PETCO in Ewa, but her stylist left and they're ok there but with all their price increases it's been hard on our budget. Especially with our Pom, she gets groomed every 1-2 months. I called and was able to schedule an appointment for the next day, the Wednesday before thanksgiving. I'm glad they were so accommodating scheduling her in. I requested a bath and a trim just to even out her coat. It was pretty affordable compared to PETCO and they did a really good job with the cut. My pup enjoyed herself there and they sent me a photo saying she was ready for pick up. They even gave her a bandanna and little ribbon, which was really nice. I'll definitely be bringing my pup in here more often.

    After their spa treatment

    I have been going to Pet Haven for over 20+ years ever since I moved to Kapolei. Cheryl was the original owner and I was always pleased with her cuts and care she provided to my 4 dogs. It is now 2025/2026 and Cheryl's younger sister has taken over the business with Cheryl semi-retiring. The service is still amazing and very caring to the dogs, and Des is modernizing the operations with on-line bookings and automated reminders....very cool. I am on the 4th generation of my dogs, where I bring all 4 dogs for grooming/spa treatment. They all come out looking great. Des is very mindful of the dogs state of mind and does everything to try to provide a calm atmosphere for the dogs. For the caring service and great grooming the dogs receive, her rates are very reasonable. They actually seem to look forward to their spa treatment, unlike when I take them to the Vet.

    Popcorn
    P C.

    Mahalo nui Cheryl, Desiree, and the team at Pet Haven salon for taking care of Popcorn and Chili. You went ABOVE AND BEYOND to help them, especially with Chili's behavioral issues and mistrust from being rehomed. We appreciate you guys so much! We are BIG FANS!

    Kailani P.

    It's been two weeks now. I've left 3 more voicemails and have not had any of my calls answered. She left me one voicemail, stating she saw my review and wanted to figure things out, she didn't say what shampoo or conditioner was used on my puppy. Honestly, if it weren't for the review I don't think she'd ever call me back. Hoping for an answer soon... really disappointed Update.. after two weeks she was able to share the high concentrate shampoo, conditioning, and cologne used on my puppy. It was the brand Bio-Groom. She was apologetic and explained why she didn't call back because she had a very busy week and she usually isn't so busy to where she can't call customers back. Overall I can see her trying but with the severe lack of communication over a two week period I unfortunately won't be coming back.

    My puppy in a photo sent by owner
    Versace V.

    I was able to get in a last minute appointment and my dog seemed happy when I picked him up. I love that I got a cute picture update when the service was done, as well

    Kel M.

    What an amazing experience. We will definitely be back. Look at the magic that was done to my little rescue Gofie (goh-fee) Guy. He looks like a different dog!!! I love love love it! Everything was easy...from scheduling the appointment to discussing the process and pricing... even dropping off and anticipated pick-up time. I wish I had done this sooner. So magical!!!

    For several years now, I've trusted Cheryl and her crew to give my fur babies the best care. I have never been disappointed. My dogs always come out looking & feeling fabulous. The after photos, complimentary accessories & pet care advice are a much appreciated extra. We will forever be happy clients of Pet Haven Salon!

    Tofu . .
    Kelly L.

    Absolutely adore how they shower my fur baby with love and care! Undoubtedly the best salon experience for my precious pet.

    I would highly recommend Pet Haven Salon! They took us same day and took amazing care of our pup! He looks perfect and i know he was in amazing hands! Super recommended for aussie owners because she was able to give him a perfect aussie cut!

    This is how they let me know he was ready to be picked up.
    Jason J.

    Great experience there! Went in on probably the busiest day of the year for them. Got my boy back looking good and smelling good. Cheryl and her team did a great job. I will be using Pet Haven going forward. Thank you, team. Merry Christmas!

    Tofu fresh & so clean from the groomers!
    Nella I.

    We love bringing Tofu to see Cheryl & her team! We've been bringing our pup here for almost two years and have always been happy with the customer service and the service she provides to the pups that walk in. Tofu always looks forward walking up the stairs to see her because he m wks he's going to receive the best s'PAW day ever. Thank you for loving our pup and taking great care of him during his grooming sessions.

    The absolute best in Kapolei! We've been taking our Cavapoo here for 3 years and can't recommend them enough.

    Jay W.

    This place is on the second floor and. A bit hidden. However I love this place. The staff there is super friendly and they did an amazing job on my dogs. My little one always barks but when he went there he felt super comfortable which is rare they all must be dog whisperers there. Great place to take your dogs and they send a cute picture after they are done. We will definitely be coming back!

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    1 year ago

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    Cheryl R.

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    1 year ago

    Cheryl works wonders with my baby Emma. She comes out looking great each and every time. She's aunty Cheryl to my Emma.

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    1 year ago

    Quick, friendly service! We've been going here for 10+ years, handling my lil teacup chihuahua with care :)

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    Page 1 of 4

    Ask the Community - Pet Haven Salon

    Review Highlights - Pet Haven Salon

    I normally go to Cheryl (I still do when I can), but as usual I'm sorta last minute and today we had Nicole.

    Mentioned in 66 reviews

    Read more highlights

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    Paw Addicts Hawaii Pet Care Services

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    My chow chows were neglected during the last month of my pregnancy and three months after the birth…read moreof my baby girl. Their fur got so matted I knew I needed professional help. I called around to get them groomed. Two places flat out refused to groom them because they are chows. When I contacted Maikai via yelp, Lita was agreeable to get them groomed and scheduled my appointment. The appointment day and time came and no groomer showed up. I called Lita who told me she'd find out what happened. She called me back within half hour and let me know the groomer got bitten at the previous appointment and wasn't able to make it. She offered to reschedule the appointment and we did. I wasn't there for the rescheduled appointment and was worried my dogs would be temperamental since they never been groomed by an outsider, but it was my husband who got temperamental since he didn't understand what needed to be done. My mom was there to alleviate concerns and told me the groomer did the best she could. Because they were matted, the only option was a shave. My mom said the groomer took her time and really cared about her work. After the grooming was done, I received a call from Lita who discussed with me how the grooming went. I appreciate the call since I couldn't be there and I'm the primary caregiver to my boys. I give them five stars because 1. They took my boys in when other places wouldn't, 2. My mom said the groomer took care in grooming them, 3. Lita was professional in communication, 4. They're chows chows, not the easiest breed to groom because of fur and temperament, 5. They came to the house which made it easier to handle my boys. I hope to use them again in the future, but with my boys fur in better shape the next time around.

    What can ii say? Maika'i mobile grooming is AMAZING!!! I messaged Lalita (owner) inquiring about…read moreservices and she responded instantly thru YELP. She immediately was able to set an appointment to accommodate my schedule (after work @530). My Lilo has been going to PetSmart to get groomed but the last couple times it wasnt a successful visit :(. Her nails were getting long n she gets very excited around other dogs, so I turned to YELP as usual n found Maika'i Pet Sitting n Mobile Grooming. Lalita and April came promptly at 530 if not a couple minutes early. They dont have a mobile truck so they do use your yard to do their services, but thats not a problem because it made Lilo feel even more comfortable at home. As Lalita and April began Lilo immediately took to both of them n they were able to get to work. She got a basic service of a bathe, nail clipping, and ear cleaning. Lilo enjoyed every minute of it. They also mentioned that not only do they have house sitting, they do drop in services if ur on vacation as well:). You best believe I will be calling them again for Lilo's SPA treatment as ii called it:))) Give them a try you wont be disappointed:))

    Pet Haven Salon - groomer - Updated August 2026

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