I have been going to Pet Haven for over 20+ years ever since I moved to Kapolei. Cheryl was the original owner and I was always pleased with her cuts and care she provided to my 4 dogs. It is now 2025/2026 and Cheryl's younger sister has taken over the business with Cheryl semi-retiring. The service is still amazing and very caring to the dogs, and Des is modernizing the operations with on-line bookings and automated reminders....very cool. I am on the 4th generation of my dogs, where I bring all 4 dogs for grooming/spa treatment. They all come out looking great. Des is very mindful of the dogs state of mind and does everything to try to provide a calm atmosphere for the dogs. For the caring service and great grooming the dogs receive, her rates are very reasonable. They actually seem to look forward to their spa treatment, unlike when I take them to the Vet. read more

Pet Haven Salon - After their spa treatment - Pet Groomers Near Me - Kapolei, Hawaii

04/26/2026 @1:30pm: I just moved home and was hoping to find my boy a new groomer. I walked in and checked in and she seemed a little overwhelmed/wanting to get the day done with (we were her last client of the day). She asked me what kind of cut I wanted and I let her know I wanted a mohawk style cut and she said she didn't understand what I wanted, I then tried to show her using my dogs body and she was still confused and started getting an attitude. She told me to pick a blade size before she could proceed and I tried telling her that I wanted to first show her what I meant and she ignored it and walked away and turned off the music and then started to walk back. My mom had been with me and told me I should leave and not allow her to cut my dog. She must've overheard my mom say this because her attitude immediately shifted and she became a little bubbly and kinder. I let her know I didn't want the mohawk anymore because it seemed too difficult to communicate with her what I wanted and I would just do a trim all over and to round his face out. She then let me know typically only poodles do that cut and asked if I was sure I wanted that cut (completely unnecessary comment). I let her know he has been getting groomed and that is his typical cut when we don't do something fun/funky. I only stayed because my dog was in need of a haircut and I was already there. I really hoped the haircut would come out great since it was the same cut on his entire body and then just face shaping and she made it a point to let me know she's been a stylist for 30 years. I had to fix up the parts that were extremely uneven and I fixed behind his ears which were not groomed in the same places. She also let me know when I picked him up how much of a good boy he was for her so I'm even more confused by the uneven cutting. I will definitely not be returning and I am so disappointed by her service because the guy (Chris) who booked my appointment was so friendly and helpful. read more

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My 65lb shepherd mix looks great after the full service groom here. They de-shedded her a bunch, her double coat is wild... shes so soft now! i'm really grateful for their attention and care. Small local business with such nice and attentive staff and convenient location in Kapolei. Will be coming back here when I can! read more

Pet Haven Salon - Dog after full groom - Pet Groomers Near Me - Kapolei, Hawaii

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I usually take my Pom to PETCO in Ewa, but her stylist left and they're ok there but with all their price increases it's been hard on our budget. Especially with our Pom, she gets groomed every 1-2 months. I called and was able to schedule an appointment for the next day, the Wednesday before thanksgiving. I'm glad they were so accommodating scheduling her in. I requested a bath and a trim just to even out her coat. It was pretty affordable compared to PETCO and they did a really good job with the cut. My pup enjoyed herself there and they sent me a photo saying she was ready for pick up. They even gave her a bandanna and little ribbon, which was really nice. I'll definitely be bringing my pup in here more often. read more

Pet Haven Salon - My Pomeranian, they gave her the perfect length trim - Pet Groomers Near Me - Kapolei, Hawaii

Mahalo nui Cheryl, Desiree, and the team at Pet Haven salon for taking care of Popcorn and Chili. You went ABOVE AND BEYOND to help them, especially with Chili's behavioral issues and mistrust from being rehomed. We appreciate you guys so much! We are BIG FANS! read more

Pet Haven Salon - Popcorn - Pet Groomers Near Me - Kapolei, Hawaii

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It's been two weeks now. I've left 3 more voicemails and have not had any of my calls answered. She left me one voicemail, stating she saw my review and wanted to figure things out, she didn't say what shampoo or conditioner was used on my puppy. Honestly, if it weren't for the review I don't think she'd ever call me back. Hoping for an answer soon... really disappointed Update.. after two weeks she was able to share the high concentrate shampoo, conditioning, and cologne used on my puppy. It was the brand Bio-Groom. She was apologetic and explained why she didn't call back because she had a very busy week and she usually isn't so busy to where she can't call customers back. Overall I can see her trying but with the severe lack of communication over a two week period I unfortunately won't be coming back. read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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I was able to get in a last minute appointment and my dog seemed happy when I picked him up. I love that I got a cute picture update when the service was done, as well read more

Pet Haven Salon - My puppy in a photo sent by owner - Pet Groomers Near Me - Kapolei, Hawaii

What an amazing experience. We will definitely be back. Look at the magic that was done to my little rescue Gofie (goh-fee) Guy. He looks like a different dog!!! I love love love it! Everything was easy...from scheduling the appointment to discussing the process and pricing... even dropping off and anticipated pick-up time. I wish I had done this sooner. So magical!!! read more

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For several years now, I've trusted Cheryl and her crew to give my fur babies the best care. I have never been disappointed. My dogs always come out looking & feeling fabulous. The after photos, complimentary accessories & pet care advice are a much appreciated extra. We will forever be happy clients of Pet Haven Salon! read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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I would highly recommend Pet Haven Salon! They took us same day and took amazing care of our pup! He looks perfect and i know he was in amazing hands! Super recommended for aussie owners because she was able to give him a perfect aussie cut! read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

Have not seen Cheryl for the last 3 visits. About 4 months. Something has changed. Just picked my dog and there was an incredible difference in what had been before. Always came bathed, little neck tie, a picture was sent to let you know he was ready. I have a mini labradoodle very curly until a bath and dry then all fluffy. Wonderful. Today my dog had not been bathed, only cut. Around the butt the skin is red where the cut was too close. Was charged the same price. Lady could not find his file which was in a 3 inch high stack of files. Something has changed. read more

Cheryl works wonders with my baby Emma. She comes out looking great each and every time. She's aunty Cheryl to my Emma.

Absolutely adore how they shower my fur baby with love and care! Undoubtedly the best salon experience for my precious pet. read more

Pet Haven Salon - Tofu . . - Pet Groomers Near Me - Kapolei, Hawaii

The absolute best in Kapolei! We've been taking our Cavapoo here for 3 years and can't recommend them enough. read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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Quick, friendly service! We've been going here for 10+ years, handling my lil teacup chihuahua with care :)

The ladies at this place are great! They treat our furbabies like they would their own. They are quick and careful with them and they always come back looking great. Call ahead and schedule them for an appointment and tell them what services. read more

Great experience there! Went in on probably the busiest day of the year for them. Got my boy back looking good and smelling good. Cheryl and her team did a great job. I will be using Pet Haven going forward. Thank you, team. Merry Christmas! read more

Pet Haven Salon - This is how they let me know he was ready to be picked up. - Pet Groomers Near Me - Kapolei, Hawaii

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We love bringing Tofu to see Cheryl & her team! We've been bringing our pup here for almost two years and have always been happy with the customer service and the service she provides to the pups that walk in. Tofu always looks forward walking up the stairs to see her because he m wks he's going to receive the best s'PAW day ever. Thank you for loving our pup and taking great care of him during his grooming sessions. read more

Pet Haven Salon - Tofu fresh & so clean from the groomers! - Pet Groomers Near Me - Kapolei, Hawaii

I was so happy with the service at Pet Haven Salon. My puppies were very scared, but they were very patient, loving and worked quickly to get the job done. They were also very professional and did an awesome job trimming my puppies nails. read more

This place is on the second floor and. A bit hidden. However I love this place. The staff there is super friendly and they did an amazing job on my dogs. My little one always barks but when he went there he felt super comfortable which is rare they all must be dog whisperers there. Great place to take your dogs and they send a cute picture after they are done. We will definitely be coming back! read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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Cheryl and her Team are AMAZING! It was my first time taking our frenchie to a groomer and my first time meeting Cheryl. As soon as I was greeted by Cheryl, we were talking like we've known each other for a long time. Cheryl has such a warm spirit and you can feel confident leaving your fur baby with her and her Team. When we picked up Coco (our frenchie) she was so beautifully groomed, her coat looked amazing, her ears were nicely cleaned, her nails were cut down to a perfect length and she even had a cute little bandana on. Thank you Cheryl and Team for a wonderful experience. We'll be coming back to see you again! read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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ZERO STARS!!!!!!!Came here once it was a good experience so I came back a second time and NEVER WILL I RETURN!!! My poor baby was there for 5 hours just to be SHAVED BALD. I was expecting my dog to be groomed for $73 not just shaved.I wouldn't have mind paying if my baby would have been groomed properly. I literally cried when I seen my dog and the lady didn't care at all. All she said was he was fine hair will grow back. I received a photo of him after I left and this was the response I received. read more

Pet Haven Salon - The response clearly shows they don't care about feed back or making sure customers are happy. - Pet Groomers Near Me - Kapolei, Hawaii

We've brought our golden doodle to Cheryl for over two years now. For the most part we've been happy with her work. There was only one time that we were unhappy with our dogs cut but her hair grew out so it was fine. Our dog is on the bigger side so I always ask for the 1st appt or at least an early one. The last grooming took 5 hours so I generally go home & come back when she's ready to be picked up. Cheryl will take a picture of our dog & include it when she texts me to pick up. Prices are reasonable & we always leave a nice size tip as our dog has a lot of hair to work with. Cheryl is great & she's the only one we want working on our dog. read more

Love bringing my almost two year old corgi here. Always welcomed with friendly smiles and faces. Wait times is usually about 2-3hours. Nicole is hands down the best trustworthy groomer. By talking to her she makes me feel comfortable that my boy is well taken care of and is in good hands. Her persona just gives me good vibes and I trust she can handle my sweet, spoiled, sometimes hard to handle Corgi. The most I love about this place is that she lets him roam around to get comfortable first before grooming him. Other places such as Petco cage doggies while waiting and I hated that. That is why I'm never goin back there. Anyway I am happy to have found this place! My corgi always comes back to me cleaned and smelling fresh. They really do a good job with grooming and they make their customers and beloved pets feel comfortable. Highly recommend!! read more

Pet Haven Salon - My sweet boy is ready for the holidays! - Pet Groomers Near Me - Kapolei, Hawaii

I brought my dog who normally is temperamental and is the Shih Tzu breed they did an amazing job they gave him a haircut and a bath he smells so good and I received recommendations for a veterinarian and also someone to see for fleas and ticks I totally appreciate this place and the owner who did his grooming was amazing thank you so much read more

I had a bad experience with Petco so I brought my dog here (Petco wanted to shave her!) Nicole saved her! Made her so beautiful. My dog was dirty because I couldn't get her in because of covid-19. Thank you Nicole!!! read more

Pet Haven Salon - Groomed by Nicole - Pet Groomers Near Me - Kapolei, Hawaii

Just thought I would share my recent experience with y'all in case you are thinking about getting your pets a haircut. Started with a 8:30am appt. We CLEARLY explained what we were wanting for her haircut. Nothing short, just a clean up with around the eyes and overall trim. (About half of her current length). Even gave the example of the cotton ball cuts for puppies. We then asked when we needed to be back to pick up our 4lbs Maltese/Yorkie mix (thinking it would be about an hour, a quick coffee run for us) and we were told to be back at 11:30am. (3 hours for her cut with only one other dog there) Returning at 11:30am, we walked in the see the complete opposite of what we asked for. She had a super short full cut, face trimmed so far back that it looks like its hard for the dog to blink, nails poorly cut and uneven, tail untouched, and two bows so tight that we had to go to the vet downstairs to cut them out. (We did not ask for the bows) When we expressed how short the cut is the groomer got very defensive and short. She grabbed a piece of hair that was not close to the length we dropped her off at and said that they had measured. Didn't care about the satisfaction of the customer at all. Wanted her payment and gave us our puppy. read more

I was looking for a reputable groomer in Kapolei for my sisters precious Maltese Hōkū. I read through reviews and found Pet Haven Salon on Yelp. When I called, I spoke with Cheryl. She was very patient, thorough & informative. I had an appt for Thursday afternoon but my schedule changed so I called back to see if I could move the appt up to 8 am. Cheryl was very nice and accommodating. The location is upstairs in a small building next to Hele gas. The location is very convenient and easy to find. This was my first visit so I filled out an information sheet and I left Hōkū. I received a phone call at about 10:40am (2 hrs. later) to pick-up Hōkū. Hōkū looked so cute. She had pink bows in her hair. Her cut was shaped nicely & clean. Hōkū will definitely be back to see Aunty Cheryl again. read more

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Been going to Cheryl for almost 3 years now! She's very sweet & friendly. Our mamas girl always looks so pretty after every visit She always has the cutest backgrounds for photos, so fun! read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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100% YES! Super Friendly, quick and efficient. Ziggy had the best experience. They were able to get me in quickly on short notice. If you haven't been here yet, what are you waiting for! read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

I had an ok experience the first time I took my dog to the salon. But the most recent time I took him, the groomer told me my dog is a Shih Tzu, which he's not. He is a Biewer terrier. He's not supposed to be cut like a Shih Tzu, his breed is supposed to be cut like a yorkie. The groomer was telling me because of his snout and hair he couldn't be cut like a yorkie. I showed her a picture of my dog after a cut at a different groomer, but she said she couldn't do it. I just trusted that she knew how to cut my dog's hair. My dog is home now, and I have not gotten any compliments on how cute he is like usual. I've actually gotten comment on how ugly he looks . My poor baby. He is still cute to me. I am taking him to meet my family next month. I hope his hair goes back by then. Here is a before and after photo read more

Pet Haven Salon - After - Pet Groomers Near Me - Kapolei, Hawaii

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Took my 2 fur babies here for the first time today and they are clean but most of all happy. Their fur is shiny and their nails are nicely trimmed. Their prices are very fair for the services also. We will definitely be back. read more

Been bringing our little friend milky when he needs grooming.we have always been satisfied. Milky comes home clean and fresh always. Love how he looks so well groomed! Staff was very nice and friendly, very easy to get an appointment. Nice little shop in Kapolei and of course bring our little friend milky when his hair gets out of control, lol read more

Pet Haven Salon - Trimmed and cleaned, just the way I like milky lol - Pet Groomers Near Me - Kapolei, Hawaii

The staff was very friendly and super helpful. It was my first time bringing my dog to a groomer so they were very informative and answered all my questions. I am so amazed of how soft and clean Charlie looks! I could never get all the dirt out of his fur because his coat is so thick. I will definitely be coming back and will gladly recommend them to my friends. read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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Recently got a papi-jack puppy and I wanted to have her groomed because her hair was a little long and its been super hot lately. So glad I chose Pet Haven. Cheryl groomed Aiko and she looked so cute! She even sent me pictures of Aiko with glasses on and two little pink bows. It was Aikos first time being groomed and i will be back. read more

Pet Haven Salon - Pet Groomers Near Me - Kapolei, Hawaii

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My little girl went in for her first grooming appointment today. She fell in love with the groomer immediately. The groomer (didn't catch her name because I was nervous! ) was so warm, friendly, and definitely knew what she was doing. I'm very happy to have found this place. Definitely recommend! read more

Pet Haven Salon - My pretty Myla. - Pet Groomers Near Me - Kapolei, Hawaii

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Amazing work with poodle one of the best and affordable in the area highly recommended

Professional, great price and easy scheduling. Messaged at promised time. I think my dog Daisy feels comfortable with the handler

Thank you Cheryl for an awesome job. We adopted Opihi over a year ago and after several bad grooming experiences, we have finally found an amazing groomer. Cheryl was very patient with our old man. She is great with animals and it shows. We will be back when Opihi is due for his next visit. read more

Pet Haven Salon - Relaxing after my spa day. - Pet Groomers Near Me - Kapolei, Hawaii

This was our first time getting our dog's hair groomed here at a pet Haven Salon. I can't thank the ladies enough they did a fantastic job with our Lily. She was nervous when she got there but when I picked her up she wasn't shaking, I guess she felt comfortable. Thank you ladies for the awesome service will definitely be back! read more

Pet Haven Salon - Lily @ 13 years old - Pet Groomers Near Me - Kapolei, Hawaii