Went to look at fish for aquarium. Best place to buy Rummy nose tetra, price is listed at $4.39, other shops where at $5.99 and $6.99. But members have discounts which dropped the price to $3.45 (tax included). Price = 5 stars. But to get to purchase it is another story. Strange vibe from person catching the fish, basically told me, "what do I want, how many, is that all, go wait by the cashier, I'll bring you the fish", sure took a long time to catch the fishes compared to other shops. Did not mention any discounts and I didn't see any signs stating discounts. Then I go to the cashier, she ask for phone number, told her I don't want to give it to her. Didn't realize she was trying to get my membership number pulled up. Took out my credit card to pay and was told I'm not allowed make a purchase, so questioned her that I buy fish food from their Honolulu location, what does she mean I'm not allowed to make a purchase, then she clarified that since I'm not a member I'm not allowed to purchase live animals including fishes. I wanted to make sure I heard her correctly and restated back to her, so I have to be a member to purchase fish, she said yes, if not they couldn't sell me fish. So I question her, the fish in the bag will have to go back in the tank? She says yes. Silence..... So on my end I state, can I sign up to be a member, and from there it moved on to purchasing the fish. For those who want to return dead fish - the cashier explained to me the rules, bring back dead fish within 30 days, bring receipt, and bring some of the aquarium water (as they test the water), need these 3 items or they can't give you a return. The people that I interacted with kind of threw me off, almost like I were dealing with robots, I'm sure they are very nice people. But it got me thinking, what if I told fish person, I want 5 of this, 5 of that and 5 of that fishes, I'm pretty sure would have took +15 minutes to bring to the cashier. Then I tell cashier I don't have a membership, and we just stare at each other like robots. Get rid of the membership requirement to buy fishes. read more

Petco - Fish return policy on bag - Pet Stores Near Me - Ewa, Hawaii

I usually visit the Kapolei location, but today we placed an order here and decided to shop around a bit. I wanted to recognize Cody for his exceptional service -- he was professional, friendly, and handled a busy situation with patience and care. Even though there was a long line and he was the only associate at the register, Cody took the time to communicate clearly, letting me know he'd assist me after taking care of the line. I truly appreciated his professionalism and positive attitude -- great service like that doesn't come often. Thank you, Cody! read more

Petco - Pet Stores Near Me - Ewa, Hawaii

We bring our 2 dogs here for their monthly spa days with Joe. My dogs look forward to spending a few hours here for bath & pampering. Joe takes his time & listens to your requests on how we want them shaped. He takes his time & is patient while working on them. He's very passionate and always has them looking and smelling fabulous. read more

I love fishes, so we stopped by to get a look. There was a very nice man that works there who greeted us when we walked in. The fishes are to the left of the store and the animals for sale are to the right. As soon as we walked in I saw two kittens in the housing units. There was this black and white kitten named Blake and I just fell in love. I told my friend who was with me that he should adopt the kitten, lol. Then, we went to see the fishes. They had a lot of bettas and a lot of other fishes. The prices of the fish were reasonable. I love their GloFish tanks. They have tanks, accessories and fishes that actually glow. I would love a tank like that. read more

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The only reason I gave this store a 4 is that there customer service is wonderful and very friendly people , but the only reason I don't give them a 5 star is that I can't to seem to find anyone to help me on there sales floor for help & there fish selection is very slim an not so clean . I have to go to there competitors for fishes sadly this store is right by my house & one e experience 5 years ago I had called to see if they were Experienced in a first time schnauzer cut they were sure he was I nearly died when I saw my baby after her cut she was bald, it took me 9 months to grow her skirt an it was gone in 30 mins & the worse part I was still charged . But I don't recommend a specialty cut from here. But other than that a good grooming an normal hair cut I'm sure they will be fine. BUT OTHER THAN THAT, when you can find help there very helpful an if you have a finicky eating animal , you can return the pet food an try another without a problem within the return limit time & that's a good deal. read more

This is what $100 gets you for a paw trim (the only thing I asked to be trimmed) after having my dog for 5 hours. The last picture is after I took 5 minutes with literal cosmetic scissors to clean up this job. This just showcased to me that I have to go back to just grooming my own dogs, first and last time I will be using a Petco groomers. read more

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I happened to be passing by, and thought I'd stop by to see what this store has to offer. This location is not large, but it utilizes it's space well and packs a good variety of items you'd want to buy for your pet. Whenever I've stopped by this location, I don't usually find really discounted items (I think someone always buys them before I get there. I see the sale tags next to the empty shelf!). But I did learn this store will honor the ONLINE prices for it's website. I saved quite a bit today and also on past purchases by just price checking on the petco website before I make my purchase. And the cashier was friendly and helpful in acommodating me with the price checks for my items. I ended up getting my fur baby some cute feathery toys and a puzzle treat toy! My fur baby isn't affected by catnip. So I really did appreciate the wide variety of different toys this petco had to offer. And right now you can get Christmas themed toys! A little early, but who doesn't love Christmas? One thing I did notice is that this location does carry higher end cat and dog food. Just look for the refrigerated section. I can't comment on their grooming since that's a service I don't use. There is an adoption center at the end of the right side of the store if you're interested in adopting a sweet kitty or two. And there's ample parking right out front. read more

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BROKE ME TO THE RIM! Took my 3 Maltese for their grooming today, my heart sunk when I seen my dog come out. I'm crying in tears because my dog had the most beautiful longest tail it took us 5 years to grow it. Every grooming we go too we always tell them don't touch their ears and their tails. I was so adamant about today as well saying the same exact things. Please don't touch their ears and their tails. But the outcome to this was the worst decision of our lives. This didn't happen only once this happened twice but at a different Petco. The first time was in Pearl highlands. Which is so messed up. That's the reason why I stressed to go to a different Petco in EWA explaining to them that please the pearl highland Petco cut my dogs private area & cut my little girls hair so short ! At pearl highlands I told the lady how short I wanted my little girl, that was her first time ever having a groom. Told her exactly what size I wanted her but she cut her so short she looked so skinny like a fricken twig I don't even know what to call her when we saw her. This is so heart breaking that you know your fur babies are like your child. & you give them to the people you thought you can trust but it seems they don't care. I don't ever wanna go back I'm so sad and scared to give my babies to anyone. Why is it so hard finding someone right that you can trust on this island. It just breaks my heart so much. They had the best groomer on big island for 5 years never had any trouble always was the best and accommodated us all the time, but moving to Oahu is one of the hardest finding someone we can trust read more

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Another great grooming session with Nico today for our Havoc! He got a bath, teethbrushing, nail trim and brush out! It's shedding season for our Havoc, and he already looks so much cooler. Took him in and his fur was looking kinda dingy from all the red dirt at the dog parks. He's all clean now! Love their online app for setting up grooming appts... it's so easy and they send reminders too which is always nice. Nico is well experienced with grooming huskies, and he's our go-to guy. read more

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Good Petco with a line to get their dogs groomed so it must be good (note: I have not used their grooming services). There are always good deals on something in the store. Today there was a good deal on our dogs' food. They also offer you the opportunity to donate to help animals. That warms my heart as so many people want to do something but do not know how or where to start. If that's you, take advantage of the opportunity! read more

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I always go to Petco@Ewa Beach. All staff are very kindly &friendly!! Especially the store manager,"Dez" was very knowledgeable and take care of customers!! He helped a lots when I have in trouble with my credit card issue. I really appreciate and highly recommend the store!! read more

Hubby, daughter and myself came here to check out to see what we can get for the puppies. Our girl dog, Leia had 6 puppies and we just looked around to see what they had. This location seemed like a smaller store but carries everything you need for your dogs and cats. We were trying to look for odor deterrent spray for our rug but they ran out. The dogs seem to miss the puppy pad when they pee. We now have an extended family. We have two boys, a girl and her 6 babies. It takes lots of money to care for these dogs and puppies. Anyway a good store to shop at for your pet needs. Plenty of parking in front. We were greeted as we walk in the store. That's good customer service. read more

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Came here to look at an animal to buy and spoke with one of the employees Tyler. He is very informative and knows each animal well. He told us his recommendations, how to take care of each animal like the turtles, birds, fish, guinea pig and so much more. He even stated different do's and dont's for each. He was very helpful and helped us make our decision on which animal to get. I would really recommend going to Tyler for questions and help. 7/9/19. Came back and got helped by Tyler and Charles. We decided to get a parakeet and named him Rio! Both were such a great help and will be asking for them when we come back for supplies and such for our new pet. read more

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Wow. I could not believe my ears. Most people already know I am not the biggest fan of Petco and I have provided reasons why in other Petcos' reviews. Today, I wanted to see if they had something that PetSmart did not so I decided to go inside right after opening. Employees were still stocking and taking care of the adoptable cats - which of course is a top priority. But what got me was that while the female employee was tending to the cats, a male employee expressed his disgust by saying, "I hate cats!". Then further along in the conversation he stated how pitbulls are a**holes. Excuse me?!?!?! (1) Why would you work at a pet store if you had these opinions? (2) Your place of business is open and you are speaking derogatory comments about animals (3) you are using profane language! I'm not going to pretend I am an angel, but I do not use profane language at places of business let alone my workplace when customers are around. This was unacceptable behavior. Unfortunately, I cannot say that I am surprised. Oh! Before I forget - the female employee tending to the cats mentioned that the staff the day before did not clean the cages or feed the cats. Unbelievable. read more

Little off the top. Of all the Petcos (I know you read those reviews), this is my favorite. I come here mostly for my dog's grooming needs but they have so much more. Pet food. I don't know which is better: fresh, dried, canned, baked, moist. There's a varieties of food. And if your dog, cat, rabbit, hamster, or what you call a pet doesn't like the food you can return it for a full refund. Just don't wait a couple of months and bring half a bag. Be reasonable and not someone who returns a Christmas tree at Costco after the holidays season. Toys. I don't know which is better: rubber, plastic, yarn, pull, stuff, long, round, colorful (wait aren't dogs color blind?), bumpy. Whatever, they are here. Cloths. I don't know which is better: around the neck, around the body, cover the butt, don't cover the butt, little boots (wait little boots?), wear a mask, wear a headband. Whatever, they are here. Pets. I don't know which is better: fish, birds, turtles, hamsters, (presently absent dogs and cats), or crickets. Wait I think the crickets are bait...........opps my bad :/ Whatever, they are here. Supplies. I don't know which is better: retractable leash, neon leash, studded collars, regular collars, scented poop bags, pooper scoopers (aka Beach shovel), fluffy beds, fluffy stands, etc. Whatever, they are here. Knowledge and caring. All the team members got it. I don't know which is better: walking you down to the correct aisle, listening to your concerns about the food, toy, or pet behavior. Helping you review a product or them offering suggestions on what you need to do. Whatever, they are here. Ooh yea and I almost forgot they groom here too. And granted my first time here they shaved my dog but he was matted and I quite didn't understand brushing would help but the pet stylist informed me how important it is and lucky I listened. I'm just hoping one day, I'll be here when they groom a snake. Whatever, presently snakes aren't getting groomed. Damn Covid took that away from me. FYI sign up for there rewards program for loyalty discounts. If military, your service discount will be automatically deducted. Overall four stars. They place animals first and and helpful in every way to your needs. Not quite five because they have a limited training schedule that seems to be always booked. Now excuse me, I'm going to check out that pooper scooper. M read more

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Over priced, coupons don't work. Grooming is great. So sad it's too big, I like my little local owner pet store in old Ewa Beach. Sweet family that works and owns the store all together. read more

Petco - Got the bottle and milk from petco - Pet Stores Near Me - Ewa, Hawaii

My Maltese has been to several different groomers before as we've had bad experiences either with not being able to schedule an appt or my puppy came back all shaken. Nico has been of great service and pays attention to detail. My dog's hair cut is always on point and her fur stays relatively soft and fluffy for weeks. I also like that appointments are scheduled in advance through an automated system and appointments reminders and confirmation are also automated via email and text. Also, social distancing is in full effect too which I appreciate. Even fur babies social distance too. read more

Petco - Pet Stores Near Me - Ewa, Hawaii

*update Manager contacted me completely apologetic and understanding. Will be refunding my money. Absolutely horrible grooming service! Only half shaved my cat and left a Mohawk and charged me $90+. Do NOT bring your cat here. They tried to act like that was a "cool style" when it was a complete butcher job. read more

Petco - Half shaved cat. Horrible. - Pet Stores Near Me - Ewa, Hawaii

Employees are super friendly and helpful. The store is packed with all the supplies you would need for your puppy. They also offer classes and grooming at this location. This store is pretty clean considering there are inconsiderate customers that leave their dogs poop and Pee in the store and don't clean up after themselves. This story offer doggie poop bags, paper towels and a disinfectant if you ever find yourself in this situation. And you can locate them all over the store. They will even help you clean up if you ask them. read more

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Grooming services review I've been taking my dog here for almost 3 years. But today I was turned away from a groomer named Niko. He told me that my dog was mated and that he needed to shave her completely. My dog is a Shetland Sheepdog and CANNOT be shaved. I refused to have her shaved and went to get a second opinion. The new place (The Pet Haven) said that my dog was NOT mated and we should NEVER EVER shave a Shetland Sheepdog. I am beyond angry at this grooming guy at Petco. He was about to shave my dog, and her coat would be ruined forever!!! read more

Petco - Picture of my beautiful dog that Niko (from Petco) wanted to shave and ruin her coat forever!!!! She is on the right - Pet Stores Near Me - Ewa, Hawaii

Great new addition to Kapolei and Ka Makana Ali'i shopping Center. There are a lot of animal lovers on the West side. The store is well organized, easy to maneuver and offers a wide variety of products. There is lots of room between aisles so you can bring your four legged friends with you. Pets for sale look really health and happy. read more

Petco - Turtles - Pet Stores Near Me - Ewa, Hawaii

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Tiffany always goes over and beyond. I can't find any imperfections with the grooming...she's soooo good at what she does! I always leave happy... and her customer service is top notch :) read more

Our cat got a bath and nail caps on claws. Been talking the cat to Ewa Beach Petco for 4 years. Excellent service. Staff is always always friendly and attentive to pet needs. read more

So I walked in to make an appointment for my Pet, and i was standing for a good 5 minutes looking and feeling stupid that no one even bother peak by the door and acknowledge their customer & let them know that they are busy, yet I heard some loud talking from the back. I just cant see them because the wall has a two way mirror. So I walk out and asked the cashier if anybody is working at the Pet Salon and Cashier said just press the button to ring the bell, and a lady that came out and asked me if I need anything...So I asked her if they can see their customer once there is a walk ins from the other side of the wall?, and she responded in an annoyed face and tone of the voice saying oh we saw you its just we are busy with our pets, so you just have to wait. since then; nothing works for the appointment that i wanted and needed. So i walked out upset :( This groomer name is TATUM.. A piece of advice to pet parents DO NOT BRING YOUR PET to this store. Customer Service sucks! most Groomer has attitude..... read more

After the debacle I had at the Petco in Kapolei, I was a little hesitant about bringing my dog to get groomed again. But I did, only because I had a coupon for 25% off services. I AM GLAD I DID! My pet's stylist was Julia who worked with my dog, Charli, before. She remembered Charli and even as she ushered Charli away, I knew everything would be alright - her tail was wagging as she went. Julia was quick and got her out in a couple of hours (At Kapolei, I had an appointment and it took 5 hours!!). When I arrived Julia brought Charli out. She literally pranced out and was a happy dog. At Kapolei, Charli latched on to my boyfriend for dear life and she was afraid and traumatized. If you need a good groomer, visit Julia at the Petco in Ewa. She's great!! read more

Petco - Happy Charli and Julia after the grooming session. - Pet Stores Near Me - Ewa, Hawaii

**new perk at PetCo: affordable vaccine clinic Feb 8 & 9 :) Who does that?? PETCO does. read more

Petco - Pet Stores Near Me - Ewa, Hawaii

They have amazing staff and they have the BEST groomers!!! Absolutely love them. I'm very detailed and would only hope they get everything right since I can ask for a lot. Groomers always get my requests done! There was only one time where I felt it was too long and they let me come back to trim her free of charge! read more

Petco - Freshly groomed! Absolute perfection. - Pet Stores Near Me - Ewa, Hawaii

1 STAR for Grooming Check in Service 5 STARS to Bill the manager, Ruth our dog's groomer, and the other female groomer that assisted. Definitely very unhappy with today's grooming check in service. I had a scheduled 2:30pm appointment for my fur baby. When I got to the grooming center, I was asked by Eric to wait in the aisle marked 1. Mind you, there was no other customers in the grooming center since the groomers were waiting for a dog's owner to pay and pick up their dog. While waiting, we noticed that one of the groomers walked the dog out to meet their owner. At this time there was no dog or customer in the grooming center, so we waited to be called in. However another customer walks into the store straight to the grooming center with her husky. Rather than asking the owner with the husky to wait since I came before her, the guy Eric checks in the lady and her husky. Once her husky was checked in, she leaves the store and another lady goes in to the grooming center to pick up their dog. Rather than informing the 2nd customer that I was there before her, he helps her as well. At this point I am irritated. The 2nd lady leaves the grooming center. I continue to wait to be called, however Eric walked out of the store. Obviously Eric had forgotten that he had us waiting in the aisle marked 1. So I walked into the grooming center. I shared with the other groomer my irritation. As she is apologizing for her co-worker, Eric comes walking in like nothing with 2 Starbucks. SMH. I appreciate the groomer notifying Eric of his poor customer service; Eric did apologiz but also felt the need to make excuses by throwing my dogs groomer under the bus. Brah...she was not the one checking people in. Next time just apologize without the excuses Eric. Thank you Bill for following up with me. Yours and the other female groomer's excellent customer service is much appreciated. Thank you to the Ruth for getting our Max beach body ready. He looks great. read more

Tyler gave such great advise to my boyfriend and I about ticks on our dog. He gave us pointers on using slight rubbing alcohol inside our dogs ears & offered great customer service. read more

I am not one to leave bad reviews but I feel this is necessary to prevent stuff like this from happening. I took my dog in at least 3:15 pm for a flea bath, nail trim & buffing. I was told the entire procedure would take at least an hour and that they would call me when they finished. I was fine with the wait until it took longer than an hour, then it passed 2 hours. I was able to get my dog back by 5:30, only because I came back to check on him. They never called! I found out he had only done the bath the entire time I waited (mind you he is short-haired and doesn't take that long to dry) and only had his nails quickly trimmed when I reminded them at that moment. The last time I was here (and also was my first time) I had a GREAT first impression, so I trusted that they'd do a good job this time around when I added the additional nail buffing procedure. Now I'm not too sure they even buffed it at all. I'm no expert but it just seems like they got him snipped up and sent away, and I was super disappointed with this (see pics below). I'm open to anyone who can assure me they have been buffed because I really can't tell. Maybe the quick of his nails were too long so they weren't able to buff them all the way, I'd understand if they told me. Maybe they were super backed up on other pets that needed to be groomed, I'd understand that too. Whatever the case, I'd completely understand! But I was given no explanation other than "they forgot to call" me. Also, I was told that they did not spot any (visible) fleas on my dog after the bath, but when I took a look I immediately spotted one on his ears (where I mentioned he had most on), I was so disappointed (see pic below). I know these baths aren't a 100% effective but when they told me that they "couldn't spot any" after the wash and I found one immediately, I was so, So disappointed. I'm really sad I had to make this review, I actually loved the staff, they were super friendly. But I had wasted enough time and money for an awful experience. And yes I did end up tipping, I planned to tip heavy but after this I almost considered not tipping at all. I am a college student as well so my time was very limited but I gave them the benefit of the doubt when I waited the extra time. In conclusion; PLEASE CHECK UP WITH THEM! And don't be afraid to mention the things you paid to get done! I made the mistake for not being confrontational about it, but it helps to save you your time and money. I hope they can learn from this moving forward. I plan to continue coming here , just with a better conscious. Thank you. read more

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I like to get my dog large bags of senior pet food, which is hard to find sometimes at big box stores like Target and Walmart. I've always loved that we can bring our dog into Petco also, it's like a mini adventure for him! The customer service was a brilliant 5 stars from the friendly and attentive staff. I also love how you can get a free little treat for your dog from the area by the cash registers. My picky dog got to smell a bunch of the snacks, try a couple that he liked, and I even got one as there was a human-friendly option! My husband and I didn't feel rushed and felt very welcome. Happy to shop here :) read more

They used rubber bands, poor dog. Groomers should never use regular rubber bands on hair or fur. Ruined her tail and ears, we didn't ask for it too. Lack of compassion. read more

Petco - Found out regular rubber bands was used, that material isn't used for hair or fur. I noticed how the fur was stuck to the rubber band. - Pet Stores Near Me - Ewa, Hawaii

Grooming Review: I've been taking Hina for grooming for the last two years at this location. The groomers always take their time to look Hina over and ask how short I want her hair to be. I take her 1-2 times a year and am always satisfied with the results. I recently took our other dog, Boy, to the groomers for the first time. He was nervous but did well. The package I purchased includes teeth brushing, nail trim and buffed and a fun scent for your dog. I paid $65 per dog and I would happily pay that price for the service I received. read more

I Scheduled an appointment for my dog to be groomed 1 week in advance. I wanted the full grooming service haircut, bath, ear cleaning, teeth cleaning etc. I went there and the groomer told me she can only give my dog a bath eventhough I scheduled my dog for 1 week in advance. I waited for 30 mins for the same groomer only to find out that they can only give my dog a bath and no haircut. Terrible customer service experience I will never get my dog groomed here. read more

Had to book an appointment for our 2 fur babies, Peanut & Miko! This was their first time ever getting a full groom. So I was pretty excited for them! The person I scheduled w/ was so friendly and helpful! She knew the prices of whatever services we wanted to do and made the appointment so well to our schedule. We had them scheduled for a regular groom but adding a de-shedding service for Peanut. Our appt. was on a Tuesday @ 9AM. It looked pretty busy but not so hectic. We checked in and the wait wasn't even long. Nicolas D was the dude who helped us w/ getting our fur babies in! He was so friendly and I knew I could leave my dogs w/ him. Miko usually barks like crazy but he was so calm w/ him. So we got both Peanut & Miko: *FULL BATH SERVICE = $30 (doggies over 6mo.) *TEETH BRUSHING = $10 *NAIL BUFFING = $5 Peanut's Shedless Treatment = $20 * His fur was so nice and smooth, it was awesome! Nicolas told us how the service went. Miko was a bit shakey but he didn't bark at all. Peanut was all g! Oh! And thanks to Kawika for ringing us up at the cashier. You guys were so helpful. I love the staff there, you guys are awesome. We will definitely come back w/ our fur babies :) read more

We live near this Petco but, have never went to visit until we decided to get fish. When we walked in we were greeted right away. We went straight for the filter that we wanted to purchase from seeing it on their website. While we were browsing, we were approached by Jesse asking if we needed any help. We actually did because they didnt have the filter we were looking for. He checked the back and said they did not have it in stock and was nice enough to call other petco locations for us. As he was waiting on the phone, another associate Kawika was helping is with fish. We told him we were looking at getting Koi fish and he gave us a lot of information on them. Even told us some other shops that have different selection if we were looking for other color or types. I mean he was so awesome because he noticed my daughter always grabbing the fish food and decided since it was almost their feeding time he could do it while she was there so she could watch. That was super nice of him. Jesse was on hold for about 15 minutes with one store and we just thanked him for calling and not to worry about it. We did purchase something else and if you are looking at getting something expensive, check their online prices first since they price match. It really adds up. These two guys really made our experience extraordinary and each time we go into visit they always say hi and ask us how everything is going. I liked the fun fact Jesse told us... a lot of people think that there are just Koi in Ala Moana but, there are gold fish! I didnt know they get that big. You can tell the difference because Koi are the fish with barbels (whisker) and goldfish dont. Cool. And if you decide to start a fish tank, remember to cycle it first. Research it. It makes a difference read more

Still love coming here for convenience for random pet supplies, but FYI Merissa the groomer no longer does grooming out of Petco. She now has her own grooming business in Waipahu: groominginparadise.com. My dog was very fond of her so I will be following her to her new business. Wish she still groomed at Petco as it was closer to my home, but for any of her other customers who are wondering where she went, that's where. read more

I just don't get it. I'm sure intentions are good but does the company truly care about who they hire to groom animals whether dog or cat? Does corporate care about all the negative comments? We took our 10 y/o toy poodle in for a simple bath and groom and specifically said we wanted a teddy bear cut. It was complete opposite and has a flat head and nothing about her is round and fluffy. The most important thing is seen in the photo. I have no words not only for taking a chunk of meat from my dog but the blatant disrespect and unprofessional attitude to not even tell us he hurt our baby. I'm truly just so exhausted of both petco and PetSmart for hiring just anyone to groom our animals. I am and will seek restitution and ensure corporate is hearing what's going on. Please just look at this photo. What a shame.... read more

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Marissa did a great job! Very detail oriented and even put a cute bandanna on my doodle. Hard to find someone who can cut golden doodles!

Petco employees have no idea who I am, but they know and love my dog. They recognize him by name every visit. I appreciate the familiar faces and smiles they always have. My gunner has never shown distress of a bad experience with the groomers. I appreciate that the price match with other stores. Just a heads up, NO CELL RECEPTION IN-STORE have your coupons, etc pulled up on your device before you enter. read more