A bit of a drive from where I live (downtown Oceanside) but it's worth it. Staff is always helpful and they have a large selection to choose from whether you have a cat, dog or reptile. I have 2 Argentine tegus and making their food is a pain in the butt so I buy Halshans pre made raw. Game changer for my boys they absolutely love it read more

Pets Plus - Spoon feeding their food lol - Pet Stores Near Me - Vista, California

They are the most incompetent people and rude sales associates I have ever dealt with. Do not go here they cannot accurately process transactions. They sell the same stuff as Chewy for twice the price. Save money, gas and your sanity and shop somewhere where you won't get customer disservice! read more

This place has gone downhill fast, before I was a loyal customer for years, they can't even train their employees properly. Walked in was just ignored, the young girl behind the register seemed to just care about browsing on her phone more than helping customers. When I asked her for help, she provide me with erroneous information about the dog food brand I was looking for, seems like I was pestering her for asking about their products. I always try of help local businesses, but the prices here have now become outrageous and unaffordable. read more

This place has the best selection, they carry just about all the high end quality brands. No other store compares.

We absolutely love Pets Plus! They have everything you need from food, toys, accessories and more. But to boot they have the most phenomenal customer service across the board. Every time we walk by we stop in to say hello and grab a duck heart for our golden retriever. The staff always remember Taters name and go out of their way to say hello. It's obvious that the staff have a genuine love of animals and I appreciate that so much! Their prices are very fair, selection is plenty and the staff are amazing. Highly recommend shopping local and treating your pet here! read more

Pets Plus - Happy birthday shopping - Pet Stores Near Me - Vista, California

Great service and products. Lovely employees and i met an adorable dog named Lucy. I'm definitely coming back here

The young woman at the front counter was very helpful. She showed me where the canned cat food and breakaway collars are located. In addition, she generated a new collar tag for my kitten, Ace. read more

Pets Plus - Ace the gray kitten with Mojo the brindle adult cat. - Pet Stores Near Me - Vista, California

This is a nice pet supply store. Everything is very clean and organized. It has a plethora of healthier animal food options. The staffers here have always been so nice and helpful. I got my dog a woodsy gnome toy and he absolutely loves it! Upon checkout they gave him some samples of Boss freeze dried raw food. I ended up going back and bought a full sized bag for my Pooch. The only downfall is the price tag attached to some of these treasures. My dog gobbles his kibble so much better when he has this as a topper and it has a probiotic so it's been great for his sensitive tummy. read more

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What a great store for pets! Pets Plus has aisles upon aisles of supplies for dogs, cats, guinea pigs, reptiles, and more. I visited specifically to find a new kitty litter that is absorbent, odor-blocking, and doesn't produce dust which is bad for your cat's health. The workers recommended Fresh Worx so I'm letting my cat try it. Pets Plus also has so many cute toys! I couldn't leave without getting one for my cat and I think he likes it! Shout out to the women working today. I didn't get the name of the nice woman who recommended the cat litter. The woman behind the register, Catherine, was so sweet. She signed me up for coupons and said they always have great deals. Great customer service! I will be coming back! read more

Pets Plus - Trying this new cat litter. - Pet Stores Near Me - Vista, California

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This is a nice local pet store, but is a chain. Set in the vista village. It has a good selection of pet food and things. It does not have any animals here, including fish. It does host some adoption events from time to time tho. It also will host a mobile dental clinic and shot clinic from time to time as well read more

Amazed at the selection! Quality brands and mainstream brands too. Large and clean store. Staff very friendly. Angelica is exceptionally customer service oriented. Highly recommend this store. Does not charge boutique prices. read more

Been shopping at this pet store for years and it's always a great experience! Everyone is so helpful and friendly and they have a large variety of healthy dog products. Natasha is especially helpful and has wonderful pet nutrition knowledge! She has steered me in the right direction a few times when I'm trying to figure out something regarding my dogs :) thank you! read more

Huge store, well organized, returns accepted without too much trouble. Coupons available monthly. Huge variety of different brands. Friendly staff. Healthy food for my cats, plus many different toys, etc. I actually look forward to going to this store. It's kind of rare because I'm not into shopping. Thanks to all people responsible for maintaining this unique store. I switched from pet-co, and what a difference this store is. read more

Pets Plus - Just my cat Jimmy looking outside. - Pet Stores Near Me - Vista, California

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On the plus side (see what I did there) the store is clean and bright and the employees are friendly. But they mismanage their raw pet food. I've bought raw cat food three times, two different brands, and it's all been badly freezer burned, the bags full of ice. To the point that my greedy cats wouldn't even eat it. I spoke to a manager the first time and got such a blank look that I said never mind and left. Not sure she knew what freezer burned even meant. But it seems the employees let the food sit out and thaw after a delivery, then it's refrozen. I'll never purchase from them again. read more

Pets Plus - Bag full of ice, freezer burned nuggets - Pet Stores Near Me - Vista, California

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this is my first time visiting pets plus in Vista. I was very surprised to see the wide array of product, especially cat food. The store is well organized and well supplied. The associates, are very helpful and knowledgeable as well. read more

I have been a long time customer at Pets Plus in Vista but the last two occasions the teller didn't have enough change to complete the transaction. I was purchasing $32.00 of cat food with a $100.00 bill, and they had no solution. Petco, just a block and a half away, must trust their employees more with the register... Because there was no question with returning me my change! While at Petco I noticed they now carry Acana dog food... The same food that I was spending $175.00 per month at Pets Plus for the last two years. Good bye Pets Plus, hello Petco! read more

WOW! How did I not know this store was here? I ran out of my dogs food, and needed a small bag to tide them over until it their big bag was delivered. Nutri Source is hard to find and they have every flavor (that i could tell) in stock. They literally have EVERYTHING you would need for your pets. I got food, a new toy, and will most likely be purchasing my dogs food here from now on. Perfect! read more

Friendly service, was greeted and helped right away. Store was well organized and appeared clean, with all the essentials, plus specialty items like CBD for dogs, or harness collars for hamsters, or even treats for pet hedgehogs. Lots of special treats for your fur baby. read more

Pets Plus - Doggie donuts! - Pet Stores Near Me - Vista, California

I'm usually in there once or twice a month and I've always experienced very nice and helpful staff. The vaccine clinics they offer and the dental clinics are super convenient and easy to schedule read more

If you can't find you pet's needs here your pet probably doesn't need it. Honestly they have everything with a huge collection to choose from. It took me 30 minutes to pick out a single treat for my dog because there were so many options. read more

I live within walking distance so this place is my goto. They have a very large selection of products, particularly for cats in my case. Lots of different foods, litters, products. I can't speak for dog/rabbit or fish owners though. As for prices, I think there is a fair spectrum, from a level I would call a fair price for the quality all the way to more exotic food offerings. My cat has been eating better than he ever has in life, even with 'entry-line' foods, but that is the state of pet foods these days, the base quality is much higher. Staff is always friendly and can offer suggestions or advice, or a free sample from some manufacturer. read more

Pets Plus - Hours - Pet Stores Near Me - Vista, California

Great service and friendly staff. The food and treats are all organic and or healthy. Mostly dog and cat products, but they do have some reptile and fish products. Our rescue loves going to the store to pick out his treats and raw-hides. read more

Ruby is the greatest! She is so intuitive, always recommends new products and every time that we have taken her advice, she has been spot on. She knows the store's merchandise and promotes the products very well. Ruby always explains the benefits of a product (example-Boredom Buster Indulge Licking Mat-promotes slow eating, mental stimulation, helps to calm, soothe, explained the importance of licking for a cat) so we can make a well informed decision. She's a wealth of knowledge but is never pushy or bothersome. When I see Ruby, I always leave the store feeling like I learned something new and that we're doing the best for our newly adopted cat. Thank you, Ruby, for caring enough about your customers and their pets! read more

Pets Plus - Boredom Buster Indulge Licking Mat - Pet Stores Near Me - Vista, California

Worst return policy bought some items cat liked some cared less for the others one item didn't have packaging didn't have it when I purchased it. The lady who rang me up stated I would of wrote a note on the receipt if it had packaging you could see it was never used. I don't remember it having tags it was a 12.00 toy my cat won't use. This is why mom and pop shops will never survive and why easier to get at Amazon or chewy because they understand cats are finicky and may not like everything you buy them. Like I said my cat liked all but 2 items one I was able to return the other they wouldn't take back. When I worked in retail we would get credit back from the wholesale company and this is why I won't return good luck surviving. read more

Happy with this pet store and their customer service. Next to Frazier's so it's convenient for me.

OUTSTANDING ! The customer service is great. I've been shopping here since I became a pet owner. I came in looking for a coiled leash. I knew this shop had it because I've purchased one before and gifted it to my mom and their dog. They sold out of this item when I came in last Saturday. They were able to special ordered it from one of their other locations in Escondido and bring it back to Vista to pick up. I was helped by almost everyone on staff that day. I wish I could name every one of them for this post. They're always awesome and really friendly. read more

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They have a different selection than most stores which is really nice!! They went above and beyond today when I was trying to replace my cat's favorite toy. It wasn't in stock and hadn't been for a while, maybe it lost popularity but they said they'd order it and let me know when it's in stock! read more

This is a new pet supply store next to Frazier Farms. I found it strange that no one was at the register when I walked in. The store itself is very nice and easy to navigate. Everything was in it's place. Prices seem to be the same as it's competitors. The people I came across were pleasant and asked if I needed assistance. I would come back if I needed something, but to be honest I usually buy everything for my pets online. read more

Great selection on just about everything for your pets! The only reason for 4 stars vs 5 is that their prices are about 15% higher than other places. But still, nice customer service, good hours, great selection and very convenient location close to the 78 and Frazier Farms read more

Absolutely love this place great selection awesome rewards program. I even accidentally got the wrong dog food opened it and they exchanged it for the correct one they're definitely the best pet store in north county PetCoach, PetSmart, Petco, none of them compare! read more

Pets Plus - Pet Stores Near Me - Vista, California

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I was looking for a specific brand of dog food that i typical order from another place but I ran out. I called several places with no luck. I called here and the employee was very nice and friendly. She check to make sure and I arrived in about 10 min. She showed me where the bag food was located and I was shocked the price was cheaper then other place I was buying the food. If the dogs like this new food that I switched it and do well on it, I for sure will be back Next time, I look thought the store more. read more

Ruby and staff have excellent customer service over the phone . They went above and beyond for my transaction. Thank you

Great Store -every brand you'd ever want is in here. Wonderful family owned business friendly employees read more

Pets Plus - Pet Stores Near Me - Vista, California

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We love pets plus! By far me and my dog's favorite pet store. The staff is very friendly and helpful, they seem to be very knowledgeable about their products. They will even match petco's prices on food. read more

They had someone with COVID working there and did not do a 2 week quarantine. Be careful!

This place has a very friendly and knowledgeable staff, and they really seem to care about animals. They carry a very good selection of healthy food options for the fur babies in your family. read more

Seems Pets Plus is enjoying a lot of panic business due to COVID-19. I'm sure the owners are enjoying the extra profit. However, their employees look stressed out, and complain the owners are not providing the necessary supplies to keep them safe from the virus. Many stores are reporting that the employees have no adequate soap, hand sanitizer, paper towels, cleaners. Additionally, chances of infection are high with the use of a CC machine that most customers don't want to touch to complete their sale. One could anticipate multiple employees getting infected with the virus due to the lack of precautions, forcing a store shutdown and massive disinfectant procedure to clean the store. Wonder how the owner's profits would look at that occurrence..... read more

Stopped in to get food for my rescue pup who was just eating puppy chow. Lilly was SUPER helpful and knowledgeable and gave us option on different foods and we decided on Replenish. I've never seen my puppy so happy and excited to eat! She loves it! Thanks again Lilly! read more

Pets Plus has every brand selection we needed to get for our puppy, all sorts of raw food, freeze dried food, natural treats. Several rows of different dog toys. I'm so glad their close to home, will be coming back soon!! read more

I want to say a big thank you to Matt. I went in tonight and I was looking for a sweater for my dog and he went through all the box in his storage to find me a sweater for my dog that I did not buy. I'm sorry Matt for making you open every box and look through but thank you for above and beyond to help me look for a sweater for my dog!:) read more