Pete considers this location his version of Disneyland. The staff always greet him like a VIP (Very Important Pup), & somehow he manages to make new frens every visit, both two-legged & four-legged. The store is clean, well-stocked, and dangerous for my wallet. We routinely walk in for one thing & leave with treatos, toys, & several purchases Pete insists were absolutely necessary. If dogs could leave reviews, @Pete_the_GoldenBoy would give it two paws up & immediately ask when we're coming back. read more

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Much better experience here than at the vista way location. The dr was caring and realistic about cats. Have not had an issue here. This will be my new store. I love how they never pressure you and easy to get refills read more

This is our favorite pet product store. I like the wide aisles. It's wonderful that you can bring your pets in. It's great that they have pet adoptions every now and then. They have a good variety of products. And the prices are OK. Be sure to sign up for the rewards program. We get a good amount off of our purchases every couple months. read more

PetSmart - Storefront. - Pet Training Near Me - Oceanside, California

Took my dog in for grooming today, Furminater deluxe which is intense fur removal, bath, nails, teeth and ears. I was told his appointment would be 3-4 hours, (never been over 3 max), I got a call at the 3 hour mark and was told the appt would be over 4 hours because his fur was taking a long time to dry ( never heard this one before from PetSmart) so at 4 hours and 15 minutes I went into find nobody at the desk so I left. When I returned I told the gal I could take scout even though he might be damp. She got him for me and he was dry, except for a bit around his neck. He had fur flying off him like crazy, big huge clumps to the car, in the car and he's still shedding it..(never had that be the case, after picking him up). When I got home, I realized his ears were still filthy, nails undone and who knows about the teeth..probably not touched. I was told that recently Pet Smart makes their groomers do 3 dogs at once. I guess a little at a time on each dog which makes them have lots of kennel time. So unfair to the employees and the animals. I realize it's a business and they are there to make money but leaving dogs in a kennel for the most of 3-4 hours is unacceptable, as is the lie I was told that his fur was not drying and that was the hold up. Never again. read more

Dog training by Dakota! Highly recommend. Dakota is ultimately the dog whisperer. No matter what your challenges are with your dog, sign up for the correct training and get Dakota's advice. Very helpful as to protocol, tasks, treats, commands... read more

PetSmart - Dakota, the dog whisperer - Pet Training Near Me - Oceanside, California

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The grooming service...did not cut my dogs hair..geve her a bath and charged me $100..RIP OFF..waste of money

After 3 years of coming here, I don't mind it so much now. You just have to make appointments a month or two out. The groomers changed once after covid, we used to use Brian but he moved on. We've used other groomers and they've been pretty consistent and good. They all treat and love our pouch very well. read more

I have been consistently taking my two dogs for grooming to this location for about 2 years. It's the most affordable I can find since I have two dogs whose hair grows very quickly and ideally they need cuts every 2-3 months. They are always done perfectly and look so nice! This time Ashley did both of them and I couldn't be happier. They are very active little guys and having them cut so short helps us to go longer between grooming and they stay cleaner. Thank you Ashley! I'll post a before and after :) read more

PetSmart - After! - Pet Training Near Me - Oceanside, California

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Friendly staff. Usually only one cashier but it tends to be fine. Great store and always clean.

I made an appointment yesterday for today. I was kinda shocked I was able to find availability with such late notice, especially on a holiday! I checked reviews to see who people recommend to book with & was excited to see that Ashley had some amazing reviews and she had availability! Ashley did such a great job on my poodle! She was friendly and very quick. The salon is small, but has always been clean when I've come into this location. Definitely recommend booking a grooming appointment with Ashley! read more

PetSmart - After haircut - Pet Training Near Me - Oceanside, California

I took my frenchie Meatball today for a grooming and Ella was able to squeeze my appointment in last minute. He came back smelling so clean, she was a doll very sweet. Thanks again ;) blessings read more

PetSmart - Clean happy boy - Pet Training Near Me - Oceanside, California

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Dakota is an amazing trainer. When we were considering getting a puppy, we hadn't decided on where we would train them, but while in the store, we met Dakota and immediately signed up for the full series of classes. We sensed then that she would be really good and she has surpassed all expectations. The attentiveness she gives to our girls and the care she puts in as well as her natural ability to work with dogs is just outstanding. Other students commented similarly to us that we would love to have Dakota train our pups full time. My pups listen best when I mimic the "Dakota voice!" She's super fun to work with and is such a wonderful trainer. Feel like we truly lucked out! We also have taken our girls to grooming here and Ashley P has been super awesome. Our first visit the pups were only 5 months old and we just did an intro to grooming session. We didn't know what to expect but our girls did so well! We brought them back at 6 months for a full grooming and Ashley did great work with them. So happy with the services. Love that we can come here and see familiar faces! Thanks for everything. read more

PetSmart - Pet Training Near Me - Oceanside, California

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I took my Dog Harley to Petsmart to get groomed on veterans Day it was so busy, and she is the nicest lady she's the manager there and she definitely gets the five star as well as Petsmart, but she was outstanding and very respectful and very nice and her team that works under her is also a great I would definitely give them 10 stars if I could, but I do highly recommend read more

The prices are always higher than you can find online. With the occasional "sale" that brings them down to normal. Might be a legal issue with Amazon, I know they're responsible for price fixing goods and causing inflation, but as a fan of brick and mortar stores Im sad to see how much more we have to pay, usually 20-30% more at petsmart. read more

First, let's start with the negative. How are both bathrooms out of service ?!? Okay, now that that's out of the way. This is a traditional petSmart, the floor was nicely stocked. The employees on the floor don't talk to you unless you talk to them, however, the redemption factor here is Ricardo. I'm not sure if Ricardo is the Store manager, floor manager, supervisor or just the worlds happiest cashier, but whatever he is, he is AMAZING! Legit, this man made my day, from his infectious smile, to his kindness, everything about him makes me want to go back and only shop at this petsmart in hopes I see him again! GREAT EMPLOYEE! read more

I wanted to write this review to share my experience. Rosemary is a woman that is usually there when I go to check out. Rosemary is efficient, knows her product! The store is large and the isles can be overwhelming. Rosemary has always guided me to where my products is located! I have often asked her opinion & guidance on how to use/apply my purchase..and this last time suggested I watch a youtube to further instruct me. Having a "seasoned" person being the 1st person I come in contact with has led me to revisiting this store over any other pet store in the area. read more

PetSmart - Pet Training Near Me - Oceanside, California

As always Ally Rocks!!!! I mean, look at his lashes!!!!!!! He's always happy when I pick him up. Don't understand any negative reviews. read more

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Took my baby dog in for a hair cut. The groomer did not disappoint. He was cut down because he had some matting. His nails were trimmed and he looked good. read more

I took my dog in to get groomed for his 1 year old birthday photo session. I left specific instructions and even showed them photos. I wanted him to look like his breed. I washed him and fluffed him out and made sure that I took out his tangles to give the groomers no room for excuses. They did whatever they wanted to do and ignored my instructions. It looks like I took him to Supercuts!! He was butchered. I understand it is hair and it will grow back but I can never get this moment back, So I just wanted to tell others about my experience so they won't be disappointed. If you want something specific then take your pet to a certified groomer! It appears that they just hire anybody who needs a job. Lesson learned!!! read more

I took my dog for a cut and they only trimmed around his eyes(not even on both sides) and told me that he got nervous about the cut, He is a dog! All dog get nervous! They ruined my dogs face he looks so ugly! We will never go back there again!!! On top of that they did bath and nail trim and it took them 3 hours! Omg people don't let them make your dog look ugly! read more

I took my maltipoo to the Petsmart groomer for the first time and I will NEVER return. She has gone to another groomer that is unfortunately closed due to the pandemic. The customer service was great. The grooming itself was TERRIBLE. I'm so disappointed. I asked them not to cut her too short and they definitely didn't listen. Her eyes still had gunk around them when I picked her up. For some odd reason, they shaved her butt area completely bald and in a strange way. Save your money and go somewhere else! read more

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For the last two appointments, we have received a phone call, within 15 minutes of our appointment time, that our groomer called in sick and they have to cancel and reschedule. The first time we were sitting in the parking lot and we told them we are not canceling. They took the dog in but I don't think they did a good job at all. The second time we were at home so we changed our appointment time. I'm sorry to say but this is very bad business. If this happens again, we will be searching for a replacement groomer. read more

I'm quite disappointed in how they manage the grooming salon. They have canceled me 3 times in a row. Just recently they told me they can't bathe my dog because he is a boxer. I spoke to someone who said they were the manager, however I didn't this kid graduated from high school yet. Done with them. read more

I took my 8 yo Bichon in for a bath and haircut. She is well cared for with regularly grooming. I had detected a mat behind her ear and front leg and pointed that out. When I returned for pick up she had been entirely shaved except for a little hair left on her head. There was no phone call, no permission given. How does a bath and haircut turn into a shave with NO communication. I've complained to corporate. The store manager took no responsibility and insists it was miscommunication. I disagree as this was extremely poor judgement and customer service. I'm a retired RN and was a school nurse for 29 years. You always call the parent! I'm devastated and Angel is traumatized. The $63 was refunded but it will be months before her hair grows back. read more

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What is the point of having a "yappy hour" no appointment needed grooming service if I can never get service? I've tried 3 times to take my dog and every time they turn me away because they're booked. Maybe don't advertise a walk in service if you don't have any availability. read more

Never ever stocked. Need puppy food. Nope. We're out. You e seen what's happening in Canada. Maybe it comes from there. Tonight, I need scissors to trim my dog. My old ones broke. Nope. Both racks empty. Cashier 614563 says: write a letter. What? Well people call off? What? I said maybe your people are just too lazy to stock. This is not electronics or cars or computer chips. It's a pair of scissors for goodness sake. No one cares anymore. The store is NEVER stocked. How do the do business? Petsmart? There's always Petco. It was too far to go in the rain. Too bad for me. I am so disappointed. read more

PetSmart was my go to grooming salon. I was a customer for a few years. However after the CO-Vid shut down it took me forever to get an appt. Then they canceled a couple of times with short notice. Now I go to PetCo. They do a good job & are reliable. read more

I came to stock up on our Vinnie's food and look at some accessories as well. It nice to enter the store and you are greeted when the employees are not swamped at the register. I had 3 employees within 5 minutes checking if I needed any assistance. I do appreciate that they walk around checking on customers and not standing in the corner chatting among employees waiting for them to be approached. Thank you many times for your outstanding customer service! So I had two friendly and patient employees help me search for the right accessory for our large dog, a mastiff. I could never figure out how to put the harnesses on. Vinnie is fitted and a purchase is made! The place is always clean and the employees at check out are always friendly. Thank you for making our visit pleasant and for continuing to give great customer service. Job well done! We'll be back! read more

PetSmart - Vinnie's new harness :) - Pet Training Near Me - Oceanside, California

I have a big 11 month German Sheperd and I decided to try out the grooming service at this store as I just moved to the area. My dog gets really nervous and has separation anxiety. I knew he was gonna be trouble but Michaela was a champ and did a good job with him. Thank you! read more

PetSmart - Pet Training Near Me - Oceanside, California

Awful for grooming. Just awful. Super uneven. They said our dog was totally fine during the shave down yet the result is awful. Will not be returning and do not suggest it read more

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Took our dog to be groomed because of mats I got about 75% of the hair off and they said they couldn't do anything bc she wasn't comfortable doing it don't go there if your dog has mats they will just be a petsmart reject go to surf side grooming they told me that it would be no problem and they did a great job cutting his hair off read more

PetSmart - Pet Training Near Me - Oceanside, California

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I got a fantastic savings on my kids' fresh pet chicken nugget treats when I was checking out at this petsmart. Daniel was at the register and heard me say to my sister that Albertsons has the same treats for $1+ less. When he heard that, he gave me a dollar off each bag. Thank you Daniel read more

Worst service!!!!! I was waiting in line for 30mins because the girl with a giant bullnose ring in her nose couldn't do a proper return. I was the first in line right behind the people trying to return something waiting forever with a little 3 yr old. They finally opened another check stand but took all the people standing BEHIND me!!!!!!! Shouldn't I have been first since I was next in line?? Then the girl goes sorry we are understaffed??!!!!! What does that have to do with not taking me next since I was next in line? Maybe that giant bullring is effecting your brain. Thank god I do not live out here cause I would never go to this location again! Warning for all the locals go to a different pet store. read more

To the lady in the fish department who had no compassion for me or my son who's betta died after only 2 weeks. I tried to replace the blue betta cause I didn't have the heart to tell him that his fish died. She asked me if I knew why our fish died, I'm no fish expert and if I knew I would have avoided it. There were 2 ladies unloading the new shipment of bettas that just came in. The older lady repeatedly told me it would take a while to go through the box to find what I was looking for. I told her I would wait, but after her telling me the 3rd time that it would be a long wait I got annoyed and left. What happened to customer service, was it so hard to just look through the plastic bags and just give me a blue betta?? Thank you to the girls at Kahoots that told me "Bettas go to the salon to get their colors changed". read more

Worst place to visit. I went to get gold fish but employee recommended to get more expensive fish and she was pretty helpful and knowledgeable. The fish I bought didn't even make it home so went back to get another one/replacement fish. This employee didn't let me get a fish. She keep saying I can't get any fish since my fish tank is too small. She even said since we are closing in few I have to know which fish to get. My kid was so disappointed that she couldn't get a fish. What kind of store won't sell their items. Don't ever go there if you want to spend money. read more

I came in to get some stuff for my hamster and the first thing I see is a dead guinea pig laying in the tiny, overcrowded enclosure. I got the attention of an employee and she tried to assure me it wasn't dead, but I pushed her to check as it was not breathing and its eyes were open. Sure enough, it was dead. She had no reaction and didn't apologize to me or seem sad or anything. She just scooped it out like it was nothing. I wish I had got her name, but I was just so in shock and upset by this that all I could do was walk away in horror. Please do not support this store. (on top of that, they didn't have a single thing in stock that I came for to get for my hamster) read more

Well, this review is particularly for the Marron Location in Oceanside. Very unwelcoming location. I went there this afternoon looking for a male veiled chameleon. I asked around and there was no one to help, so I asked the cashier (a blond lady with not the most welcoming attitude) and she said "it's going to be a few minutes, since the person for animals is busy". Do they care for customer support? Anyway, I find the person with the animals and she was, indeed, helping quite a few customers all by herself, however, with the best attitude and showing a smile. Since she was so busy, I see a lady who just comes into the store, her name was Crystal (not sure if this is the spelling) a blond lady that far from trying to help the people waiting, got a cart and started doing something else. I asked if I can get help, she tells me that the other lady will help me. I say "I just wanted to know if the Veiled Chameleon you have is male or female, because I am looking for a male". She says "I don't know their sex" and I say "but you can tell by looking at the spurs in their legs". She then tells me "well, we can't open the enclosures, we only open them for purchases". ....... I was there to purchase! She didn't even look back, she continued doing whatever she was doing with the cart. So I stay there waiting for the main pet lady, who was helping another couple with some hamsters and I tell her "you are cool but the rest of the people here suck" and the hamster couple agrees with me (they were also looking for someone to help them for a long time). After a while while I am still waiting, "Crystal" comes with a flyer saying "this is so you know, for chameleons". I sounded like a joke, I own chameleons, I've seen that flyer a million times. Up to here I'd give the store a plain 1 star because there was no reason whatsoever to ever go back to that store ever again. I felt bad in every single way. But then the "pet lady" whose tag reads "CC" finishes with the hamsters and tells me that I am next, all this time with a big smile and very welcoming attitude. She helps me check for the sex of the chameleon and makes conversation about how awesome they are. I felt a lot better after talking to CC. I hate to write Karen reviews with complains, but I felt REALLY bad. And also, I think it's importat to highlight, in contrast how good CC was and the importance of a good attitude and good customer support. read more

We bring our dog here whenever she needs to be groomed . Bath and brush with furminator gets the job done. We usually ask for Christina because our dog does really well with her but yesterday Taylor H took on the job. Thank you Taylor Ocean came home smelling and looking like great! Plus you were able to get her all the way dry, which other groomers have trouble doing lol . Thank you again. read more

PetSmart - After Grooming - Pet Training Near Me - Oceanside, California

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The greatest place to take my kitten! The Banfield hospital outdoes themselves with the animals that are cared for here. My kitten and I are extremely thankful for finding them as our primary vet! Thank you to the entire team for explaining pricing, medications, best treatments, etc. read more

PetSmart - Pet Training Near Me - Oceanside, California

I wanted to give (Brian) a HUGE thank you for the high level of care and customer service that he gave to our Japanese male Persian cat named Choco. It is always difficult to find a great cat groomer who not only has great service but also has great skill in treating and trimming animals. If you want to feel at ease and know that your cat is going to be well taken care of during his grooming session, ask for Brian and you won't regret it! read more

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