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    Petco

    3.2 (378 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Price gouging?
    Gil G.

    For those folks who aren't computer savvy, this store is not for you. You must arm yourself with the PETCO app in order to receive competitive prices. Without it, you LOSE. You walk in and get an item off the shelf. Price (regular) is only displayed on shelf. You go to register, pay REGULAR price. You LOSE. From your living room or somewhere outside of the store, you can get the OTHER REGULAR PRICE! On the app, if you search "price match*", you get ZILCH. This brings me to my issue today. Along with my knowledge about PETCO Pricing, there was a "BOGO , 2nd 50% off (by manufacturer)" sticker on the shelf edge adjacent to the price tag... This was denied during checkout! Since I used their own pricing on the app, that counted as a discount or offer already applied. I didn't price match WALLYWORLD ! I asked to speak to the Manager who confirmed his employee's statement. He confirmed and said if I have some time, I can go online and read their Price Matching Policy. Epic Fail PETCO!

    BEWARE!! I purchased an aquarium kit at the Beretania store, expected brand new condition of course, but they packaged used product disguised as brand new. TOTALLY UNETHICAL BUSINESS PRACTICE. See the pic of algae in the filter pump, also all the debris that came out when filter was initially turned on.

    Christine C.

    Hey- was here today and it looks like they finally hired people to work at this store! Maybe things will turn around and get better? Someone even said hello to me in the aisle! This hasn't happened in years. The woman that assisted me at the register was also very friendly. She seemed like a manager? Anyway, I hope this store goes back to how great it was nine years ago when I first started going there.

    Freshly groomed doodle
    Jacqueline C.

    People always ask me where Finn gets groomed, I've even had someone tell me that he "looks expensive" after a fresh cut. I always tell them about hesitation to go to Kim at the South Beretania Petco. We've been coming here for about a year and a half now and Kim has always been so great with Finnegan. Since Finn is my first dog, I didn't understand how grooming works very well and Kim helped me understand how to communicate with my groomer to make sure I got exactly the cut I wanted for my dog. She's also helped me be a better doodle parent by explaining the best way to brush him to prevent mats. Highly recommend Kim if you're looking for a great groomer for your dood. (I included photos of Finnegan's last 3 groomings to show how consistent Kim is. Finn always looks so cute when I pick him up.)

    Dead fish

    The staff are nice but EVERY TIME I COME HERE every time there is atleast 2 dead fishes in the tank I know this may seem like a dumb thing to leave a bad review about but i come here atleast once a week as I have many fish tanks and every time I have been here there has been multiple dead fish today I went in and saw atleast 5 dead fish this is insanity and animal cruelty in the photos below this is in just one tank 2 dead fish I spotted FIVE atleast today

    Always price-match from the app, much cheaper than Hawaii retail prices
    Peter J. H.

    PRO TIP: if you download the Petco app, you will find the prices on there about 40% to 60% lower than the Hawaii retail price. Save those items on the app, when you physically check out at the store tell the cashier " I have a price match from the app" and they will adjust the price from the expensive Hawaii retail price down to whatever the app shows. I come here for most supplies for my fish tank. Although they have everything I need they often don't have it in the size that I want. I think they lack the larger size on purpose, so that you come more often and spend more money on a smaller portion of fish food. As an example, today I bought a very large container of $28.99 fish food for $12.68! If you don't believe me, check out my receipt in the photos. Employees are always friendly and helpful, and quite efficient. I've shopped on the app with store pick-up before, and they always get my order accurately and quickly.

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    4 months ago

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    2 months ago

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    13 days ago

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    1 year ago

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    11 months ago

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    7 months ago

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    2 months ago

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    3 months ago

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    7 months ago

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    3 months ago

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    2 years ago

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    7 months ago

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    10 months ago

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    3 months ago

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    8 months ago

    The Petco/SPCA affordable VET clinic is great. It makes it possible for you to keep up with your pet's vaccines without breaking the bank.

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    9 months ago

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    7 months ago

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    1 year ago

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    3 years ago

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    3 months ago

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    7 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    4 years ago

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    1 year ago

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    6 years ago

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    2 years ago

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    1 year ago

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    6 years ago

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    2 years ago

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    2 years ago

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    Page 1 of 10

    Petco Reviews in Other Languages

    Ask the Community - Petco

    Have they put back a trash can outside the store yet? It's always so awkward not knowing what to do with our doggies poo.

    Do they sell baby betta fish?

    Is there still Vaccination Clinics?

    Yes it is on Fridays, just call to make appointment.

    I went I for a walk in but, they told me they couldn't take us in that next day! Is there any other pet co that can do walk ins my dogs nails is long and I have no idea where else I can take him any suggestions? That aren't too pricey?

    Are they doing walk ins for Nail trimming and buffing?

    I am new to the pet world and been buying different brands of pup/dog food. My puppy seems to not like some of the brands and now I can't find my receipts. Can I still return…

    Are you a Petco member? If so, I think they can pull up your receipt. I believe they will allow you to return the food your dog doesn't like if it is within two weeks or so.

    Does any of the Petco locations (preferably Beretania) sell any of their 20-29 gallon standard glass aquariums?...Please need fast response!

    Thank you for your inquiry Sila L. We suggest contacting your local store directly to receive the most accurate information about the availability.

    Does anyone know where Sonya left to?

    If she is the groomer, she went to Petsmart or so I've been told

    Don’t See Your Question? Ask Away!

    Review Highlights - Petco

    Store: Employees are always incredibly kind and helpful, and always offer to help me with the heavy bags of dog food.

    Mentioned in 8 reviews

    Read more highlights

    Island Dog Obedience - Gigi being a good girl

    Island Dog Obedience

    (221 reviews)

    Ala Moana

    If you're reading the reviews trying to decide, let me save you some time -- you're in the right…read moreplace. Island Dog Obedience is AMAZING. Kristi is truly one of a kind My boyfriend and I came to her desperate for help with our new pup, Kona, who struggled with severe anxiety. He was scared of pretty much everything -- people, new environments, being separated from us -- and we were also dealing with barking, basic obedience, and some unwanted behaviors. After just 4 sessions, the transformation has been unbelievable. Today was our final session, and I honestly wish I had a video of how Kona used to be so people could truly understand how far he's come. At the beginning, he wouldn't even go up to Kristi and was extremely hesitant and fearful whenever she took the leash. Now? He confidently walks up to her on his own terms -- calm, trusting, and self-assured. That alone speaks volumes. Kristi didn't just train Kona -- she guided us on how to train him the right way. She's patient, knowledgeable, supportive, and truly cares about both the dog and the owners. She sets you up for success, but it's important to note that the progress comes from continuing the work at home too -- and her guidance made that possible for us. We are beyond grateful for Kristi and everything she's done for our pup. If you're dealing with anxiety, fear, or behavioral issues and want real results, Island Dog Obedience is 100% worth it. I cannot recommend her enough!

    I can't say enough good things about Island Dog Obedience. We have a little pug named Gigi who we…read moreadore--but she definitely kept us on our toes. Running away, jumping, even pooping right in front of us... it got to the point where it just wasn't fun anymore. That's when we called Island Dog Obedience. Kristi was incredible from the start. She came to our home to meet Gigi, and soon after, Gigi was off to Kaneohe for training. It was hard being without her, and we wondered if anything would really change. Then came the daily photos--Gigi playing with other dogs, calmly sitting on her cot, and responding beautifully to Kristi's commands. It was amazing to see. When Gigi came home, we were hopeful but unsure. She greeted us with joyful zoomies, then quickly settled down and listened. We couldn't believe it--she was a completely different dog! Gigi is now the best little pug, and it's all thanks to Kristi. She was amazing, and at our house for over 2 hours making sure we understand how the e collar worked. It was a great day for all of us. with so much love and aloha, Jeri & Jerry Lynch

    Off Leash K9 Training

    Off Leash K9 Training

    (64 reviews)

    Kalihi

    From the very first conversation with Sherry,I was put at ease leaving my baby for the first…read moretime,then meeting his trainer Nicole ,let me just say they are amazing ,kind ,people ,with what has to be the patience of a saint,My boy was a good boy but had issues with not listening ,Nicole took him into her home,and they went holoholo everyday training,and at the end of the day we'd get pictures and or videos of how Oliver did ,which made it so much easier with my seperation anxiety lol,Oliver learned so much in 2 weeks,and we are enforcing those boundries at home as well,and he is doing great,we are atill in touch with Nicole and we get a lifetime of free refreshers if needed,If your thinking about it ,do it its worth every penny!

    From the very beginning, all communication was clear and thorough. Sherry (Sherrie? Cherie?) was…read moregreat at answering all our questions and putting our minds at ease about putting our two pit bulls through training. We eventually decided on the basic 4-lesson training sessions, and we just completed our last one yesterday with Loren. Shout out to Loren for working so well with our Tank and Pepper!! First and foremost, you MUST be willing to practice reinforcing all the lessons you learn on your own time in between training sessions. It's like learning something once and then not doing your homework...would that work? Of course not. SOooooo.... my husband and I (mostly my husband), really put a lot of effort into doing our "homework" in between sessions with Loren. I mean, I wouldn't want to be the embarrassed parents who didn't help their children succeed, lol. Anywho, each training session was clear and had lots of scaffolding and repetition, so that our pups could succeed. There was plenty of explanation behind all the commands and corrections, so we knew how to handle our specific dogs. I think the personalization and customization was wonderful, and it makes me really happy to see that the trainer knew his stuff! Further, it was clear that he genuinely cared about each dog and his/her personality traits that makes each dog unique. During the 4-lesson basic package, Tank and Pepper learned sit (with duration and distance), place (with duration and distance), heel (still needs LOTS of practice), and down (with distance and duration). Now from here on out, it's about reinforcement, reinforcement, reinforcement. I don't want to lose any of this precious learning, so we better stay on top of things and continue the great work that has begin. We're so happy with k9 Off Leash that we are now also seriously considering the 2-week board and train with both Tank and Pepper. I know these guys are way booked out, so if you're even considering, then I suggest you call them right away!! Thank you, Loren, ad k9 Off Leash for your help with Tank and Pepper!!

    Kai Animal Institute - Dr. Levine captured this great photo of us after a beach hill climbing session

    Kai Animal Institute

    (5 reviews)

    For anyone who is looking for an integrative medicine practice for their four legged family…read moremembers, I strongly recommend KAI Animal Institute. They were referred to us by our vet at VCA Kaneohe to treat our dog's degenerative disease that impacted her spinal cord, affecting her back legs and ability to walk. She had been going for laser therapy treatment at VCA for pain which was initially working, then her vet recommended Dr. Gregg Levine and KAI Animal Institute as an integrative and complementary mode of treatment for pain management of her spinal cord disease. We're so glad her vet recommended KAI Animal Institute. In our first communication with Dr. Levine, he went over our dog's history over the phone, and went over various modes of treatment he could offer to relieve our dog's pain. We then setup a treatment session at his healing studio for him to assess our dog's health and recommend the most appropriate course of treatment. Stepping into KAI Animal Institute's studio, we were greeted with a calming and healing oasis that was thoughtfully designed for animals where Dr. Levine used various treatments like low level light laser therapy, rehab therapy, targeted pulse electromagnetic field therapy, and acupuncture for our dog's pain. In addition, his wife, Julie, an animal behaviorist, performed harmonic therapy for our dog during the treatment which used sound healing powers to further help calm and treat our dog in addition to the acupuncture, etc. Soothing music was played in the background during the treatment session which helped even my husband and I to relax. During and after each session, we could see a change in our dog's behavior and demeanor. She would smile and be so happy, excited to go to KAI Animal Institute's healing oasis and see Dr. Levine and Julie because she knew they would help her feel better. She was able to stand for brief periods with assistance and continually kept trying to use her back legs on her own. Mahalo Nui Loa Dr. Levine and Julie for providing such kind, compassionate, and caring treatments to our dog to help her with pain management. We are so thankful, grateful and blessed to have met Dr. Levine and Julie and can't recommend them enough for complementary care for animals dealing with pain or recovering from an injury or surgery.

    My beagle Keira and I have had many amazing training and therapy sessions with Dr. Gregg Levine at…read morehis Kai Animal Institute. His holistic approach to addressing whatever issue the dog is presenting that day and using the full range of therapies to treat them instead of having to pick from an ala carte menu like other places has been amazing. From acupuncture, to cold laser therapy, and even fun physical games that get the dog to strengthen the right muscles. Even a stroll along the beach was integrated to help heal the mind and body. Being a part of the therapy myself as opposed to just waiting outside a clinic has strengthened the bond and trust between my dog and myself. She has learned new tricks, even at the age of 13, that have enriched her life and our relationship. We started with him to just address a back leg injury Keira had suffered, but have since expanded to help Keira heal and hold off the bits of aging her body has begun to show. I am beyond pleased with the results and use the therapy and training techniques Dr. Levine taught us daily to continue my dog's healing and progress. As you can see in the last photo, Keira is a very happy customer at the end of every session! I can't recommend Kai Animal Institute enough!

    Dogs for Humanity - Shmeeky Mama loves her Aunty Paula.

    Dogs for Humanity

    (62 reviews)

    Where do we even begin with how much we (and our dog Lucca) love Paula?! She trains our dog for an…read morehour every week and trust me, that includes a ton of training for us as owners too, and it's really opened our eyes and minds to how much we have an impact on training our sweet girl. We adopted her about two months ago from a shelter and she came to us with her sweet personality but she was a stray and needs to learn to not pull in her leash and to work on some lunging issues. Paula not only trains her directly but spends time with us as the owners, explaining the "why". She is against using e-collars which thank goodness we never tried and contacted her instead. She focuses on the individual dog's history and personality and living environment and really tailors her training to your dog. She has a firm but kind approach which we love. We have already implemented her easy to follow and remember instructions during the week and see a difference! We would HIGHLY RECOMMEND Paula! If you love your dog as much as we do, and your dog could use training, the absolute best thing you can do for them and your relationship with them is to have Paula come in and help! Mahalo Paula!

    Paula was great! She sat down with us and discussed the issues we were having and got to know our…read moredogs. She gave us some very insightful tips and tricks to help us manage our highly reactive large dog. We are continuing to use her tips and are already seeing improvement in a couple days! We absolutely love her positive energy and would highly recommend her to anyone who needs some help with their reactive dogs.

    Petco - petstore - Updated May 2026

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