was not the right solution for our issue recommendations were not effective we needed to handle…read moreindependently but team is very nice and respectful

Efficient, professional, and solution oriented, and the pest issue was eliminated…read more Jonathan communicated in a very timely manner . I recommend this company for all your pest needs relating to bugs, mice and rats. Thank you MMPC

My grandmother recently had a termite infestation in her attic, which was followed by extreme…read morepanic! Larry was fast to pick up the phone and answer all my questions and concerns. I wanted to tackle this situation fast as well considering my grandmother's age. Rob was dispatched the very next day! He explained in detail how and where these bugs were coming from. Their prompt and professional service is worth every penny! Quality does cost, so i didn't mind paying for their premium service. Thanks again Larry and Rob!!

I do not recommend this business should you require compliance outside of the typical visit and…read moretreatment request. The technicians are responsive, pleasant, and do the work expected. However, management, office managers, and others do not have the business acumen required for projects outside of the basic assessment and treatment.

Pest pro was worth it for a small mouse problem and minor roaches. I talked to a young man on the…read morephone at length before the appointment. I explained that the technician must arrive prepared to assess and treat in ONE appointment. I specified that he must move appliances, stuff gaps with steel wool, get under radiator covers and plug holes with foam-- no more but no less than that. Pest pro was the third place I called and the only place that was willing to meet my requirements of coming prepared to plug up and treat. The other two places said they needed to do an assessment which in my experience can mean just forcing you to pay and stay home all day twice instead of once. The person who showed up was new to the job but came prepared as requested and did a great job. They plugged behind my stove, placed traps behind my fridge, plugged under several radiators, and left glue traps out. In the end a wooden trap that I placed caught the mouse and I haven't seen another since. I'm pretty certain that the kitchen mice were coming in behind the stove which pest pro mouse-proofed well. It was $325 in the end but it only took one appointment and the problem is totally solved so I would use them again, though I don't think I'll have to because they really sealed up the place and recommended some follow ups which I can do myself for larger holes that they couldn't handle wit steel wool and foam.

I highly recommend the company for pest problems. The guy that came to perform service was…read morefriendly, professional and did a through job. He explained everything that needed to be done, performed the required service, and then told me what to expect in future. It's been a few weeks and I've seen no bugs at all. I can't speak highly enough about the job he did.

Excellent service. I was born and raised in Brooklyn and still live in Brooklyn. No matter what…read moreyour address is, every homeowner must keep a check on rodents. I've had several pest control companies and I I have to tell you this company is top notch! They do way beyond just setting traps and laying down poison. I was very impressed and so was my husband who is very particular and hard to please. Just make sure about price quotes. Besides that this is a really efficiently great company. Book them now.

Stan is The Man. He was communicative and explained his approach to dealing with my squirrel…read moreproblem before he arrived. He even advised me on a few other items without trying to upsell me. I highly recommend.

I've been having a problem with " bugs" I decided to call this place . Ron was so helpful ,…read morefriendly , and professional .he set everything up Joe Rodriguez came . He made us feel comfortable in knowing he was going to solve our problem . He was so good and answered all of our questions . He was friendly and courteous and did an amazing job in locating bugs with a flash light . he laid down traps etc . I'm telling you this company is good . You won't be sorry .

Roaches are my biggest fear, so seeing one in my apartment was horrifying. City express responded…read morequickly to my messages, and sent someone out the same day. Joe was kind, knowledgeable and friendly - he confirmed the roach was gone, but still set preventative traps and sprayed. I couldn't be more grateful for the peace of mind!

He took care of the problem, the intruder was apprehended and dealt with within 24 hours.read more

We reached out to Alleycat Exterminating when we began to have some more visitors in our apartment…read moreof the mouse and roach variety after our cat died. Don talked my husband through some steps we could take to try and plug any holes and fix the issue on our own if we wanted to but after finding a few more bugs we decided to make an appointment to have professionals help. Lauren stopped by, did a thorough check of our whole apartment, and ended up calling in someone else to bring additional materials to help ensure our problems were solved. Both she and her husband (it's a family business!) did a great job explaining what they were doing, what they were using, and answer any questions we had. The traps they leave behind and poison they use are childproof and pet safe, and also placed in ways to limit chances of small kids or pets to even get to them. Their fee was incredibly reasonable, they're communicative, and I finally feel like I can sleep a little easier. They'll be coming back to check-in in a few weeks to make sure there are no new signs of anything and discuss any next steps as needed but we are feeling optimistic and taken care of by friendly, reasonable professionals. Very much recommend them!

I called to see if they can review an image of what i thought was a bed bug, and they reassured me…read morethat it wasn't! They were very kind and honest. I would recommend reaching out to them if you have any questions.

Above and Beyond are truly that. As someone who prides themselves on keeping a clean home, finding…read moreI had bedbugs was nothing short of infuriating and anxiety-spiking. Luis picked up the phone early in the morning, had me send a photo of my bites to him, confirmed that they were most likely bb's and had Danny come that morning to confirm. Danny is very thorough and clear with advice and options, all while keeping you calm. Having been through this before, I decided to treat rather than wait. In keeping up with the times, they have added an additional treatment along with Aprehend to make the extermination even more effective. The matter was taken care of in a few hours, and I am so grateful. With the method they use I didn't have to put all my clothes in bags and only had to do my dirty laundry, which alleviates some of the stress from the situation. While I heartily wish I don't see them for a good long while (if ever lol), I can't recommend this company, Danny, Luis and Liz enough.

I requested treatment for fleas. I tried to take care off it the first time by myself treating my…read moredog with capstar and frontline, using flea spray on all furniture, washing all bedding, towels, clothes on hot and drying in hot which shrank some clothing. I replaced my living room rug and steam cleaned my couch. I felt I defeated them. I gave my dog her second dose of frontline exactly 30 days after the first. A few days later we were at the vet's office for something unrelated and I noticed black flecks that looked like pepper. It was flea dirt which is the same as poop. When I went back to my house I started the whole washing drying vaccuming routine again but I seized to call an exterminator-Orkin. I was told to clear unnecessary things out of the way and that he would spray all floors and in the yard. The technician came he spoke very little English. He wasn't interested in treating the ground floor of my brownstone because we mostly use it for storage but we are down there sometimes and it connects to the other floors that we use. He started spraying the corners and baseboards with a can that looked similar to the one I used that I bought on Amazon. Then he sprayed directly on the pillows which I'm pretty sure you're not supposed to do. I completely got rid of one that was already falling apart and washed the others even tho he told me all I needed was to wipe them down using a napkin. I asked to see the can and it was the equivalent to what I bought on Amazon but made by a different manufacturer. I looked up the name and there it was for sale on Amazon. After seeing him spray directly on the pillows, I curtailed any further spraying to rugs, baseboards, corners etc. Every time I made a comment or asked a question he said "Ma'am, this isn't my first time." Condescension-great. I couldn't wait to get him out of my house. He concluded by telling the fumes are toxic and I should leave the house only 1 hour because he barely sprayed What did I just pay for?? Spraying with something I could have bought on Amazon? He never sprayed outside which I was promised. In short, he did the same thing i did. I called Orkin and they offered my a full refund so that's why I gave it two stars Instead of one

If I could give less I would. Their customer service and lack of response has made for a very…read morefrustrating experience. We are going on 3 weeks with very little resolution. So far the worst experience, they have a lot to learn about customer service and how referrals work. I would never recommend them to anyone.

Wow. Amazing service from start to finish yet again. I first used Green Earth services about three…read moreyears ago when I noticed a lot of roaches in my apartment. Took about a full month until there was little to none left. Fast forward to a month ago, I noticed some in my kitchen area and immediately called them up again. Big thanks to Chelsea as well as David and Francisco, the technicians that came through. Professional and thorough with everything. I even paid for the follow up after a month went by (thanks again David). I highly recommend Green Earths services, and to take advantage of the discounted rate for the follow up services.

I'm really happy that my building at 41 Underhill uses Green Earth for services. Larry always goes…read moreabove and beyond each month. I hope they keep Larry on my route!!!

Gil was super responsive to my request and was able to fit me in right away. I have a small dog and…read more2 very young kids, so finding treatments that wouldn't be dangerous for a curious puppy or crawling babies was paramount. Every step of the way, Gil explained what he was looking for, what he was finding, and how he could seal things up. He moved all appliances, checked in closets, basically hit every spot any pests could be coming through to ensure they were sealed appropriately. He was friendly, professional, thorough, and his rates were super reasonable. I would definitely use Gil again should I ever need additional pest services!

Straightforward and communicative! Fair price anf efficient…read more Would recommend for service