This company was highly professional, knowledgeable and responsive in putting an end to a…read morepersistent pest situation my folks were dealing with. They definitely know what they're doing, and their service really is first rate. I can't recommend them highly enough.

Wanna find a first rate solution to your problem? Start by eliminating this company from…read moreconsideration. What an absolute joke of a business. First, the one and only nice thing to say is that the exterminators are usually very nice people and mean well. However, they are the furthest thing from experts. They've yet to figure out why mice are getting in the building, and their answer to everything is scheduling follow up appointments. Automated phone services are more useful than their live receptionists. Not only are they completely incompetent, but they're nasty as can be. They tell you a time slot and don't show up, they have flat out not showed up at all, and never take accountability for anything. How they are still in business is baffling. This company needs to be exterminated.

Unfortunately, I have to second the posting by Yiska O. (provided we're both talking about the one…read moreat chemtechexterminating.com and phone no. (888) 347-2010, which is the one I'm reviewing) and it saddens me that this is my first Yelp posting ever, but my experience with Chemtech was so negative for squirrel trapping/removal that I had to post. First off, they require full payment up front, which is already an issue, but hey, I had a rodent emergency that seemed... somewhat straightforward, so I figured it'd get resolved quickly and went with it. Second, they can't adhere to any kind of schedule. While setting an appointment, I was dealing with "Steve" who said I wouldn't need to be present when they made their first inspection of the our house and the problem. As a result, I didn't set an official appointment and when the next day rolled around, I got a phone call at 7pm on my way home from work asking, "Where are you? We've been waiting for an hour." Their "inspection" then occurred at 8pm in the dark with a flashlight, when no one could really see anything. Two nights later they put up a couple of traps over some holes that were in spots completely unrelated to where the sounds in the house were coming from and... that was it! No additional searching (particularly in the area of the house that I indicated the noises were coming from), no checkups beyond what was done in the dark at night. And no visits. I finally needed to get some repairs done and asked them two days before the repairs began (around 3 weeks after the traps went up with no success because... they weren't in the right place) to remove the traps so work could begin. No response. So I had the repairmen remove them. Steve went ballistic saying that "his property" had been removed and I "let someone touch his traps." and ended it with "This case is closed." So. Customer service = 0. Value = 0 (They got a LOT of money up front for a total of around 1.5 hrs of work). Success = 0. Avoid at all costs.

Excellent service. I called Steve, the owner, the day before Thanksgiving in a panic and described…read moreto him my squireel situation. He was explaining everything in details and tried to calm me over the phone. He came with Andrew at 8pm on the same day. They did a full inspection of my roof and setup traps at each entry point. After two weeks, my squirrels situation had been resolved and Steve/Andrew came back to close the entry points. Steve was super responsive and professional during the two weeks of waiting and trapping. I was impressed that Steve responded to my call and gave me an appointment on the same day especially it was the day before Thanksgiving. I am extremely happy with their service and would highly recommend them. Thanks for the great service.

First time we called Mr.Santiago we were desperate for a serious health hazard, RATS.I had called…read morethree different exterminators who came, inspected , charged and said the problem was taken care of.They of course lied through their teeth.Then by slim chance we found Jose, and to say he was a life saver would be an understatement.He came and explained fully what the condition was and how it could be corrected.After the treatment, rats were gone and my tenants were happy and safe.Jose is always professional, respectable and very informative when doing his work.He will gladly answer questions that you or tenants may have about on going work.My only regret is not finding Jose sooner.But now that we are steady customers, we refuse to go to another exterminator.Tell me where you can go to find professionalism, respect and reliability,right here.Try the rest but appreciate the best. 06/19/2020 Have been a steady customer with Caution Pest control for a few years now.To say the Mr.Santiago is very professional, honest and very effective would be an understatement.When you find someone who is professional and honest like Mr.Santiago you are so appreciative.I have had bad experiences with more then a few exterminators.Using poor quality poison, not showing up, over charging you for numerous visits.Like I stated I had a rat condition that Caution handled immediately.No dishonesty, no baloney,no tricks.Handled the condition and corrected it to make sure it never happened again.Trust me you can try the rest.But in the end you deserve the best.Caution Pest control and Mr.Santiago are just that.

It's been less than a week since Jose had come to the rescue and I am already seeing HUGE results!…read moreSince the first phone call with Liz, I could tell Caution Pest Control was the right choice for me and my husband. Our apartment, which had roaches, had started as a small problem that had grown over the past few months. Liz and Jose educated me on how roaches live, what they eat, how certain products can even create more of a mess! Jose walked me through the entire process and showed me everything he was doing. He even showed me where these sneaky little suckers were living and things to look out for. Liz even called to check up on everything and see how progress was going. After Jose left, the next morning we were already seeing results! I'm extremely pleased with Caution Pest Control and have faith this issue is fixed finally!

If you are looking for a horribly run company that is condescending and treats customers like dirt,…read morethis is the one for you. They were over an hour late to the appointment, didn't follow the normal maintenance plan, and couldn't answer simple questions about ongoing/future maintenance. Your dollar is better spent elsewhere.

They didn't get rid of my bed bugs and they don't seem too concerned about it. They did take my…read moremoney pretty efficiently, more than 2500 dollars. They are difficult to get on the phone to make appointments and have been rude to the point of trying to intimidate. They don't care about getting rid of your bugs. don't use them or the "other part" of their company, Green earth bed bug dogs.

Recently sent a few Yelp requests for quotes for putting some bait stations out in my company's…read moreparking area. John was one of the first replies and certainly the friendliest and most professional. Moreover, his rates were very affordable and he was accommodating to my schedule. This company does accept credit card, will provide a written receipt, and is forthcoming about rates and fees. So many companies I spoke with were either cash only or had quoted a wide range of costs/fees that made it difficult to gauge what the end result might be. John has been a pleasure to work with and it is reassuring to know of a reliable exterminator who will be around for many years to come.

Recently moved to discover I had bed bugs. Initial experience was positive, had a good…read moreconversation with someone at the firm. Set up an appointment. They sprayed and then came back and sprayed again for the follow up appointment. My problem is it never worked. I texted the guy back saying I was still getting bitten but I never got a response. 800 $ down the drain! Bites continued for a while until I bought some different pesticides online and treated it myself out of desperation; they seem to be doing the trick. The pesticides he used could be purchased for $100 online and a sprayer for $30. Save yourself the trouble, worst $800 I've ever spent.

After two other exterminators who did a poor job in the apartment, Tony spent two hours searching…read moreour tiny apartment for holes and patched up several holes. He also put traps down that caught them almost immediately. After two weeks, we saw more (that were likely already inside) and he came back the next day and gave everything a second look under the warranty no problem. He also explained in detail what we could do to prevent having any further mice and explained to our landlord what they needed to do in the future. All of this was way cheaper than other exterminators we saw who put in less than half the effort. Tony is the man and is so good he's caused me to log into yelp for the first time in years to give him a good review. TAD rules.

I am a landlord of a 100+ year old home and I live on the ground floor. After 7 years of dealing…read morewith mice in different areas of our home (despite renovations, improvements, exterminators) I was feeling pretty defeated and was ready to accept that a home like ours will just never be pest proof. This summer I thought I would try a new pest control service and called about 5 different companies for quotes and went with TAD because they were the most affordable. Haven't seen a mouse in 8 months! I am so relieved and happy that we found them. The technician who came to our house was communicative and helpful. I will definitely call them in the future for any pest control needs.

This company definitely cares for their customers, called them for a roach problem. They were…read morequick, professional, and detailed with the service. thank you

I had a very bizarre experience with Vincent Errante…read more I initially reached out in December 2025 to schedule a visit to my tenant's apartment because of a mice issue. Vincent was responsive and seemed both knowledgeable and professional about how to tackle the problem. After initially setting up a visit for January 5, 2026, Vincent notified us that he had to reschedule because the materials he needed were delayed. My tenants and he agreed to reschedule the visit for January 10, 2026 at 10:30 am. However, on the day of the appointment, nobody showed up, and neither I nor the tenants got any call, email or text letting us know that the appointment was canceled or rescheduled. I left several emails and voicemails asking for an update, but instead of ever responding or providing an explanation, Vincent blocked my number from his service. This whole experience has left me scratching my head---everyone seemed to be on good terms up until the no show and Vincent had been responsive and professional until the day of the scheduled visit before proceeding to ignore all emails, calls and texts. I hope everything is okay with him.

Professional exterminator who takes pride in doing what is right to help their customers. I called…read morea couple of exterminators for a job and they were the first to respond. All subsequent calls/texts were always answered promptly. When they said they were coming they came. I hope to not have any issues in the future but if I do, I will definitely reach out to Attack again.

great and thorough service .Mike is a very nice guy and does a great job. Would highly recommend…read morethem!!