Kai came out to inspect my basement wall after a contractor flagged an area as potentially having termite activity. Not wanting to take any chances, I called around, and Exterminex was able to send Kai out within two hours. He performed a thorough inspection of the area and thankfully found no signs of termites. He was professional, knowledgeable, and gave me some much-needed peace of mind. If you're concerned about termites or other pests and want a professional inspection to put your mind at ease, I highly recommend Exterminex. I really appreciated how quickly they responded and how thorough Kai was with the inspection. read more

We had such a bad ant problem and Exterminex Pest Control came out today to help us tackle it. They were a great value, communicated extremely well, and even sent a text beforehand letting us know exactly what time they would arrive, which I really appreciated. They were very informative during the whole process and explained what was going on around the property, including how many ant colonies we were dealing with. It was clear they really knew what they were talking about and took the time to answer all of our questions. The price was great and as long as we are ant free it will be very worth it ! Professional, knowledgeable, and easy to work with -- highly recommend if you're dealing with ants or any pest issues! read more

Fast and reliable service! Took care of our bees nest right away and found another one in the backyard they took care of. Highly recommend!

called them came right away. They come back every two weeks and check on my progress. Very reliable company. Great service.

I found this company through Angi's List and I'm thankful they are recommended! Birds in my old A/C wall unit. Wasn't sure what we should do since disabled so cannot get on a 20+ ft ladder. The exterminator was on time, quick and quiet, paid on the spot. The office staff was very nice as well. A job well done-I just hope to never need them in the future! read more

Great communication and very accommodating of my schedule. I had gotten a quote for some wasps in the flowerbed and carpenter bees under the deck. The tech reviewed the property today and explained that my flowerbed didn't actually need any treatment, and that I would be better off addressing the carpenter bees early next year. Appreciate the honesty and I will definitely be giving them a call next Spring for the bees!! read more

Had excellent dealings with Exterminex. They responded timely, offered more than fair pricing and were able to come out within 24 hours of the call. That said, we weren't able to proceed with the service. The technician explained that the only way he could remove the nest from the AC unit would be with force (and harmful to the birds ), so we opted to leave things alone. But we appreciated his help and humane approach to wildlife removal. read more

Exterminex arrived on time and was very knowledgeable about the bee issue my mom was dealing with in her home. Paul took the time to explain the treatment options available to her and answered all of my questions thoroughly. Throughout the process, Paul was courteous and respectful of my home. He took precautions to minimize any disruptions, and made sure to clean up after completing the treatment. I was highly impressed with the results of the Exterminex service. Within a few days, I noticed a significant decrease in bee activity in my moms home. The treatment was effective and long-lasting, giving her peace of mind. Overall, I am extremely satisfied with the service provided by Exterminex and would highly recommend them to anyone in need of pest control. Paul's professionalism and expertise made the entire process smooth and stress-free. read more

Exterminex Pest Control - Over the garage door - Pest Control Near Me - Massapequa, New York

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So far so good, Kai came and assessed the issue and took care of the problem. Came back to evaluate 3 times and gave good feedback. I recommend. read more

We had yellow jackets coming into our house but could not find the nest. Exterminex came and gave us an estimate and a great price. They treated the chimney where the nest had been located and guaranteed a 30 day period in which they would return if they returned. They did appear shortly after and Exterminex returned and handled the issue. I would definitely recommend this company! read more

Shawn came by professionally did what he needed to do. Would use him as well even matched the other guys price!

Came twice and couldn't get rid of bees nest(actually got worse),offered to return again a third time but I hired another service at that point. The man they sent the second time told me he was allergic to bees! Are you kidding me?! I told them it was a BEES nest! I guess It happens, but what is worse is that when I put in another request for another service, this business actually responded with a quote for $100 cheaper! Keep my money at this point, just don't give me some stupid excuse, it's bad enough you couldn't do the job. I never write reviews but this lack of business integrity is just obscene at this point. read more

The gentleman who came out did a great job! It was a hornets nest in a bush. I watched him through the window. He did a lot of work to kill that nest. Very pleased read more

Was having a persistent problem with small ants in kitchen. Contacted Exterminex and received an immediate answer and reasonable estimate for indoor and outdoor treatment. Scheduling was easy and communication was good. Technician arrived within timeframe and explained treatment. Applied treatment and discovered ant colony.Overall very pleased with service. read more

Birds! So I called a few services and had some pretty strange phone calls, and even worse visits from all. They had no clue and just kept bumbling around the house. I had no idea that you can get messages on Yelp new to that project section, then I noticed that Jason had responded asap. We spoke, he sent someone the next morning who arrived exactly on time and listened to my concerns didn't mansplain anything, was completely fair and presented a decision, acted on it and created a solution. Best of all he said if the problem is not resolved, just call him back and we take another approach. Price was fair and he gave me options and educated me about the situation. read more

Jason and his team were great. No hidden fees. Everything was on the schedule. Guy came spray for ants and bugs inside and outside. Will use them again read more

Cindy was easy to talk with about wasp nests and getting information; Jason was accommodating with setting up the service appointment and Kairee arrived on time and was extremely professional and courteous in removing the wasp nest. No hidden fees. read more

I found the response time, professionalism, communication of all the people,from the person who answered the phone, to Sean, who serviced the call of Asian Hornets, to Jason who responded to make sure the problem was taken care of far beyond anything I expected. I called the larger franchise companies, Terminex, Suburban Terminators who price was twice the cost and then called Exterminex whose price was more affordable, and guaranteed by Yelp. I am happy with the results. read more

They responded quickly to set up a next day appointment. The technician came out explained the nest removal process saying he'll spray today (Saturday) and come back Monday to remove the nest . The price was reasonable & everything was done professionally. I'll definitely call again for any future pest problems. read more

My wife and I have been with exterminex for about 3 years now and have nothing but great things to say. It's hard to find a company that are not just professional but are responsive and stands by their word. Last but not least - can't say enough about Sean - great personality who makes you feel comfortable to have around your home and shows the utmost care to do a thorough job. He's the main reason why we decided to stick with Exterminex when we recently moved to another house. read more

The. technician was able to solve the problem of unwanted visitors under my deck . The technician responded to my initial call promptly, inspected my property and immediately applied treatment and traps to clear the space under my deck of rats. A two week followup showed that the rats were no longer active, but Sean applied additional poison and traps to be sure that the rodents were gone. He then scheduled me for an additional followup visit to be sure that the rodents problem has been solved. I am 100% satisfied with the excellent job done by Exterminex. read more

Can't say enough about how happy we were with Exterminex. Customer service was outstanding, they worked with us on timing, explained everything they were doing and what to expect. read more

They show up when they say they will. Their exterminators are polite, professional and get the job done.

Excellent professional service at a reasonable price! I will use them for any future pest control needs!

Jason was very welcoming and very knowledgeable in all the questions I asked. He was very patient, and offers great deals. I unfortunately did not use him for my home at this time but I can highly recommend him if you are looking for an exterminator. He will be working on my home in the near future. read more

Terrible service. Towards the end of the three months contract when the problem was still not resolved , a technician said he came by to inspect and never did. Calls to the owner were answered, but excuses were given as to why the tech said he came when he didn't ( wrong number called they said). I spent 700 bucks and the problem is still active today. I don't recommend . I have plenty of evidence that this IS the company I hired . Voicemails and service call sheets . read more

Exterminex Pest Control - Is this your phone number ? I have plenty of evidence that your company did this . - Pest Control Near Me - Massapequa, New York

In all honesty, probably the most understanding and exceptional service I've had before. Jason and Sean were great, they provided great service, great recommendations and Jason the owner was even able to beat everyone's price for wasp extermination. I explained that as a new homeowner I've been doing a lot of construction and renovation and he was very understanding of my budget. Sean was cool, calm and gave me great advice, he came by twice (second time to ensure there was no problem) and now my problem is completely gone! Thanks guys for a great service! I highly recommend them to anyone in need of an exterminator. Domenic read more

Discovered mouse dropping in my house yuck!!!! I immediately called Exterminex and was able to set up service ASAP with Jason. He informed me of the typical lay out of the problem and how they will handle it. He offered me same day service which was very much needed in order for me to sleep in peace. A very nice man named Sean came out to my home and did a detailed inspection of my home and tackled the problem: open holes in the siding and inside the home ;(. Even though I'm grossed out I feel very much at ease and looking forward to making this home pest free! I will definitely recommend !! Great company excellent customer service thank you guys so much!!! read more

Professional, good prices, very responsive and very helpful! We switched our exterminator company this year from another company to this company (for an existing termite contract) and so happy we did! And It just so happens we have also had a few new issues this year with ants inside and a hornet nest outside our home. Any time we have had an issue this year, they were at my house as soon as possible to help out even if they had a full schedule. Highly recommend this company! read more

I had a squirrel problem back in August. Sean came out to give me an estimate and then came back to squirrel/rodent proof the roof and foundation on another day. He was very thorough with his job and patiently answered all the questions I had. Regarding the price, it was similar to what was quoted to me by two other companies. It was customer service that made me go with Exterminex. Squirrels haven't come back, so I'm happy. read more

Used this company for mice issues over the winter. They came in set traps and all mice were caught. Use them for quarterly service and ants inside the house. They sprayed twice and ants never came back. Staff and office very accommodating and professional. We will be using them again! read more

Exterminex is a first-class company. Unlike many other exterminators it has a receptionist, Cindy, who promptly answers and returns calls. The owner, Jason, recommended the experts' method, a one-way trap door for squirrel removal, and provided a competitive project quote. I was most impressed by Anthony, the service tech. Anthony thoroughly checked the entire property including the roof, installed the one-way trap and sealed all other entry points. Not only is Anthony highly skilled, he is polite, customer focused and very professional. In short, Anthony is outstanding! read more

Very satisfied with our experience with this company. Called on a Monday and by Wednesday morning our ant problem was addressed. Serviceman was professional, friendly and thorough. Highly recommend read more

There is nothing Scarier then hearing noises in the wall of your home...we sat here terrified I looked for a company to help I was fearing rats squirrels bats birds WHO knows I contacted another company ...that sent me a message they could not help me?? really your a pest exterminator but could not help me I called Exterminex not sure who I spoke to on the phone but he assured me he could help me what ever the beast in the wall was. and some one would come TODAY! not 4 hours later Sal was at our door he came in spent time waiting to hear the sound after a thorough check of the outside of the house and hearing the sound he told us he is almost sure it was a bird now I feel sorry (no really I don't ) for the animal but also breathed sighs of relief that it was not something worse (ie a rat or a squirrel) pricing was pretty clear I was told what prices it would be depending on what was found Sal set something in the hole he thought the bird got in explaining if the material isnt moved when he returns in a few days it was in fact just a bird he showed and explained what should be done to keep pests from entering again I really hope I never ever have to call these people again read more

The first time we called Exterminex was in April because a couple of wasps had made their way inside. I found them on Angie's list and they are very highly rated there. It was a pleasure setting up the appointment and they understood exactly how urgent I felt this problem was without me having to say it. They set me up for someone to come to the house for an indoor and outdoor wasp inspection. Sean came to the house the next day and did a great job. He is obviously good at what he does and is very kind and personable. It only cost a couple hundred dollars and we got a 90 day guarantee. Since it was early in the season, Sean assured us that as the weather got hotter, he would be visiting again. We were fine until today when another wasp made his way into the house and I called Exterminex right away. Cindy was extremely helpful and assured me (at 2pm) that someone would be at the house before 6pm. I was hoping that the someone would be Sean and it was. He arrived at 3:15! For no charge (as we are still in the 90 day guarantee period) he came and did a full inspection and found two nests. Again, courteous and professional. Will never use another Exterminator - responsive and professional - doesn't get better. read more

I saw a mouse back in July & caught it right away with a glue trap so I kept the glue traps out all summer and kept catching baby mice every week or 2. I'd hear them in the ceiling at night since i live in a basement apartment. I even put peppermint oil soaked cotton balls all around the house & in the ceiling. Nothing helped! We finally decided to call Exterminex since the problem wasnt going away. I told them the problem & they had no issue with putting traps in the ceiling. We decided to go with the 90 day package. They sealed up a few holes around the house & a week later they caught 4 mice in the ceiling. Nothing since!! So happy to have a rodent free home and not worry about seeing another mouse!! Amazing service in person and over the phone. Very helpful!! We'll definitely be extending the 90 days to a yearly service for insects as well. Exterminex was definitely a great find for us! read more

This is short tale of a terrified customer who had the best team of customer service coordinator and exterminator. I heard a crackling noise in the laundry room ceiling. The source was found outside. Yellow Jackets!! I called Exterminex and Cindy calmed my nerves and sent an incredibly knowledgeable professional, Sean. He arrived within minutes, assessed, and acted and even educated us about the other stinging dangers lurking about. And NO damage to ceiling with the most modern and environmentally safe products!! I knew I was in good hands! read more

Booking and appointment is easy, service technicians always arrive on time and are professional and courteous. Pricing is very reasonable.

After getting several estimates for termite extermination services ,doing lots of research, and talking to friends and family members, I am so glad to have hired this company.I can not rate them highly enough! Jason , the president was informative, courteous and professional.He arranged to have Sean do the work around my work schedule and kept me advised of his eta to my dads home. I can not praise them highly enough. Great job, , great savings,thanks again, I write so few review, but I am so happy to write this one Thanks again, Mary McCaffrey Lavin read more

Fantastic experience with Exterminex. My wife and I started seeing cave crickets in our house and we immediately called Exterminex to resolve the problem. Sean, the Exterminex technician, came over a few days later and inspected the problem areas (basement: boiler room, closets, etc.). He sprayed and put down bait around the house. Sean answered all of our questions about cave crickets and the overall infestation that has occurred across Long Island. He regaled us with a story of how he once walked into a home and saw thousands (!!!) of crickets in a closet. He then provided us honest feedback about what program we needed (30 day program) instead of trying to convince us to buy a 90-day or even yearly package. We learned that Fall is when you're most likely to see the crickets as they're escaping the cold. During the winter, they go underground so you shouldn't see them again for a while. Again, so far we've had a great experience with Exterminex and I hope I never have to deal with them again! But if I do, I will gladly call them and ask for Sean! read more