Amazing service. They were easy to get ahold of. The person who answered the phone (Eunice) was…read morevery nice and professional. They let me send them a picture of the bug I found (at no charge) and said they did not think it was a bed bug but I wanted someone to come and check anyway. Someone was able to come within an hour. Billy was the person who came and he was very nice and professional. Thankfully no bed bugs!

Odin was one of the few companies that actually responded with a quote by email instead of trying…read moreto get me to call them, which I appreciated. They did not try to upsell us on the latest fad in treatment and were very straightforward when answering our questions, unlike some companies that turn every question into a sales pitch. Both Katrina and Eunice were a pleasure to work with. Once we approved the written quote, we were able to schedule them for a weekend treatment, which most other companies were not able to accommodate. They always emailed quotes, receipts and instructions promptly, and provided a certificate or insurance for our building to approve. I've never worked with a company that was so professional and on top of the paperwork. I love the calendar invites that make sure we're on the same page. On the day of, they called to let us know a more specific time for when the technician would be arriving during the 3 hour window, and they kept us informed when he was running late so we were always kept in the loop. The technician, Tony, was very transparent and informative about their treatment process and put us at ease. I also wanted to note that their instructions included pictures that were very helpful and made them easier to follow. Other companies' documents were confusing and hard to understand. We also appreciated that they had tools that could go behind the outlet covers, which is safer because it prevents the dust from coming out. Every other company needed us to remove the outlet covers ourselves as part of preparation. Overall, this has been a great experience so far. I'll post another review in a few weeks after the follow up treatment!

JM Pest is wonderful. It was easy to schedule an appointment with John. John was extremely thorough…read moreand knowledgeable. I reached out to John as I thought we had a roach problem but he told us we had a confused flour beetle infestation instead and he adjusted the protocol accordingly. JM also followed up after his service to check on the progress. I strongly recommend JM for any of your pest control needs.

He was on time, he was professional, and very reasonably priced. Went the extra mile. Honest!…read more Kind. Reliable.

Joe is absolutely amazing. The care and service he provides is the best out there. Pricing is very…read morefair and honest - besides for him just a great dude overall. Highly recommended.

Great service. Fully recommend. Breath of fresh air compared to other companies. Thank youread more

Jon and his adorable dog were both so incredibly professional and thorough. They came in for a…read morevisual inspection and a canine sniffing test. Jon used shoe covers and was incredibly neat, knowledgeable, and efficient throughout the inspection process. I selected Bed Bug Inspection Group (BBIG) when I saw that the company "is an independent bed bug inspection company dedicated to providing thorough and accurate inspections to commercial and residential property owners." I was thrilled with their services and could not recommend BBIG more highly.

Could not recommend Jon more highly. Incredibly professional, thorough, kind, knowledgeable and…read morecalm--he was a godsend at a very stressful time! If you are ever in the position of needing his services, you could not find a better person to help.

Excellent service. I was born and raised in Brooklyn and still live in Brooklyn. No matter what…read moreyour address is, every homeowner must keep a check on rodents. I've had several pest control companies and I I have to tell you this company is top notch! They do way beyond just setting traps and laying down poison. I was very impressed and so was my husband who is very particular and hard to please. Just make sure about price quotes. Besides that this is a really efficiently great company. Book them now.

Stan is The Man. He was communicative and explained his approach to dealing with my squirrel…read moreproblem before he arrived. He even advised me on a few other items without trying to upsell me. I highly recommend.

I called to see if they can review an image of what i thought was a bed bug, and they reassured me…read morethat it wasn't! They were very kind and honest. I would recommend reaching out to them if you have any questions.

Above and Beyond are truly that. As someone who prides themselves on keeping a clean home, finding…read moreI had bedbugs was nothing short of infuriating and anxiety-spiking. Luis picked up the phone early in the morning, had me send a photo of my bites to him, confirmed that they were most likely bb's and had Danny come that morning to confirm. Danny is very thorough and clear with advice and options, all while keeping you calm. Having been through this before, I decided to treat rather than wait. In keeping up with the times, they have added an additional treatment along with Aprehend to make the extermination even more effective. The matter was taken care of in a few hours, and I am so grateful. With the method they use I didn't have to put all my clothes in bags and only had to do my dirty laundry, which alleviates some of the stress from the situation. While I heartily wish I don't see them for a good long while (if ever lol), I can't recommend this company, Danny, Luis and Liz enough.

Spoke with Stephanie from M&M, and she was fantastic. Very empathetic to my situation and walked me…read morethrough the steps. She was very patient as our call was going in and out and it didn't seem to annoy her. Justin and Herbie (the guys who came to inspect our home with the canine) were very respectful during this time of covid. Came with gloves and a mask, and inspected our home thoroughly. Update: I received a text from Justin from the company to follow up. Unfortunately my management company already had a contract with another company so I couldn't use M&M, but I wish they had! Justin was very informative and willing to answer any questions I had. He realized that he never dropped off interceptors for our beds, so he even offered to drop them off the next time they were in the city. Thank you Justin!

I don't know if I have ever been so compelled to write a review!! I woke up this morning in a panic…read morebecause I had several areas of linear bug bites (18 to be precise) on my arms and shoulders.. which if you're here on this page, you've likely googled and seen that that is prime territory/appearance for bed bug bites! I reached out to Stan and he asked me several good questions to truly assess the situation PRIOR to scheduling a home search to see if it was even necessary in the first place! He thoroughly educated me on bed bugs and I learned that my situation doesn't really present like a bed bug infestation. He discussed other options for me to figure out the source of my bites (many of which are inexpensive) while also discussing my options for having M&M support me and help me with my issue. If I EVER am unfortunate enough to really have a problem I am definitely coming back to these guys! They are knowledgeable and trustworthy- not just trying to take your money! I couldn't recommend using them enough.. if you're unsure, definitely give Stan and his team a call!

I thought I had a bed bug problem and immediately began to panic, as most people usually do. I…read moredecided to call a professional to come and take a thorough look. Before deciding on this company, I called two other local companies, both of which were expensive and were insisting upon a canine inspection. After reading other 5-star reviews for Northeastern Exterminating, I decided to give them a call, and I'm glad I did. I explained my issue to Joe, who worked to calm my nerves about this situation and thoroughly explained everything that would occur with his company's home inspection, to be performed by his son, James. I wanted an appointment ASAP, and although Joe could only offer me an appointment for several days later, he assured me that he would keep my number at the ready just in case they had a cancellation. The night before my inspection, I received a text message from James confirming the time he would arrive, the price that was agreed upon, and simple instructions for how to prep for the inspection. The next morning, I received another text about an hour before the scheduled time to pinpoint the exact time he would be arriving - which is insanely helpful and courteous. Upon arrival, right on time, James asked me about my situation and immediately got to work performing a thorough and comprehensive inspection of the three bedrooms in my house, from floor to ceiling. The bed, box springs, bed frames, baseboards, etc. everything was carefully inspected while he explained what he was doing, what he was looking for, and even what I could do in the future to put my mind at ease. He made sure to look at everything I asked him to, and could not have been more easygoing and professional. I cannot recommend this company highly enough. Prompt, affordable, knowledgeable, friendly, and accommodating. On top of that, they are a family-run business, which is always a good thing. Give them a call and you will not be disappointed.

They did a good job and were easy to deal with . Guy was friendly and did a good job . Recommendread more

Anthony was great and extremely knowledgeable regarding all pests…read more Got all our unwanted house guests out!!

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

Simply just an A++ Professional…read more Unbelievably knowledgeable Thorough beyond belief Helpful with suggestions John was just a life saver!!!!

What a good person! Found a bug in my apartment; panicked. Calling them they immediately allowed me…read moreto text message a photo and video. Identified it very quickly. Calmed me, and told me what to do. Also, very funny business name.