Waited over 20 minutes and weren't even acknowledged nor asked for our drink orders. Multiple tables got up and left including us. Would understand a little bit more if they were busy however there was maybe 6 tables filled. read more

Perkins has sentimental value for my parents, who had a Perkins in their college town when they were college students. So naturally, it's a nice spot for my dad to take us when we want to eat out, and not break the bank. I was a little nervous when I checked the reviews of this place, but considering the type of food they serve (breakfast food and burgers), you can't go THAT wrong ... I'd hope?? Wow, Sunday mornings are busy at Perkins! This location is right next to a grouping of hotels and The Box Events Center! We were a party of 5 adults + 2 kids, and the wait was only about 10 minutes! Service was great here, no complaints! The server took our orders and got everything right, and the food came out shortly after. We had young kids with us, so it was nice they had kid activity sheets + crayons and a kids menu. They also had a Senior menu (55+), which was great for the grandparents! The dining area was not very loud, and created a nice ambiance for a family brunch. I'd say that the other reviews I read about it being dirty was not the case for my visit, thankfully!! I ordered the Build-a-Breakfast, which allows you to order a very personalized breakfast of eggs, protein, a side of choice, and a stack of pancakes! I ordered the scrambled eggs, ham, and a fruit cup. The Magnificent Seven is pretty good deal - $9.99 for eggs, protein, and pancakes! I can't speak highly of the coffee, and it is priced at $3.50. Otherwise everything tasted very good; the pancakes were yummy! There's something on the menu for everyone! read more

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This location will accept an online order of a sold out item and "Manager Mike" will refuse a refund and make disparaging remarks about you. Would give zero stars if it were an option. Perkins Corporate please investigate. read more

Great food... great prices... unfortunately just like most places they need more help... We are staying next door at the Fairfield Marriott so it's easy, the price is right and the food good.... Traci is our waitress today, she is friendly and working hard to take care of the customers... Lots of baked goodies too... read more

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Our server was very attentive, timely, and friendly. Our food came quickly as did the drinks. The food itself was okay. My wife had an over-medium egg with hash browns, bacon, and toast (part of the "breakfast all day" theme). It was not special, but it was hot and done correctly. I had the Southwest Avocado Salad, which was very medium. The lukewarm chicken breast was cooked previously somewhere, and it had been seasoned with pepper. There were slices of avocado and some shredded American cheese (maybe from a plant in Arizona?). The "Chipotle Ranch Dressing" didn't seem particularly "southwestern" either. It had a roasted corn and black bean chutney over part of the salad, and it all showed up on a bed of chopped Romaine lettuce. Not bad, but not good either. We decided to eat at this Perkins since it adjoins our hotel, and we didn't feel like exploring Rapid City for food options after spending most of the day in a car. Better than resorting to the assortment of fast food nearby, and we were fortunate to have a friendly and efficient server. read more

Food was great. Generous portions. Service was outstanding. Went during Sturgis so it was really busy and they didn't miss a beat. Will go back. read more

Waited almost 1 hour for food and they weren't busy. Forgot ingredients for the things that were ordered. Got a dessert to go and went to eat it and found mold when going to take a bite. Horrible experience at the perkins off of elk vale. read more

Stopped for breakfast, everything was perfect. Prompt friendly service. Quickly got our order and food was out right away. Everything was exactly as ordered and very good. Would definitely stop here again. read more

Service was terrible took me 45 minutes to get a drink, servers had attitude and many other costumers were disappointed

Worst dining experience possibly ever. Restaurant had one big table of 12 & one of four. We were a family of four. Got seated within 5 minutes. Server didn't take order for 20 minutes. Food took over an hour. They were out of pancakes, sour dough & cheese. Server didn't even try to apologize for wait or lack of product. Will never return. Recommend anywhere but here. If there was a rating less than 1 star that would be more appropriate. read more

Had a great breakfast. I oredered the magnificent twelve with sunny side up eggs, bacon, hashbrowns, and pancakes. Everything tasted good and was prepared well. Service was mostly good as well despite the fact that they were understaffed. I enjoyed my meal and would happily return to perkins. read more

Perkins American Food - Perkins - Breakfast & Brunch Near Me - Rapid City, South Dakota

If your staying at Fairfield, La Quinta or the Residence Inn all connected to the Watiki Water Park then enjoy a meal here, it's also connected. Especially breakfast! Yes, it's a chain and you receive the same good food that you'll find at any of their chain's restaurants. It's quiet and perfect for a hearty meal before your day's adventures. The wait staff are young and friendly so be sure tip them as they will hustle to bring your food quickly while it's hot! It's clean, safe and the staff wears a mask at all times. read more

Perkins American Food - 55+ eggs Benedict. - Breakfast & Brunch Near Me - Rapid City, South Dakota

I came in to eat And I had order a muffin with my meal and a side of toast. Waitress didn't ask any question on if I wanted my muffin heated up or if I wanted butter. Ordered some mozzarella sticks and when they came out the marinara spilt over and she tried to grab the mozzarella sticks with marinara on them, off the plate. When my food came out the steak was very dry. The toast was barely buttered. I was overall disappointed in my visit. It wasnt very busy in the restaurant. And almost all the tables were dirty where we were sat. Floor was dirty and looked disgusting. read more

Winner of the worst service of the year. Ordered online (which they had 30 minutes to prepare) and when I got there, waited another 40 minutes. Only to be notified that my food is not available even thought getting en email confirmation food is ready. They ran out of everything. Granted that they are sorta busy and short staffed. This is a reflection on how badly this restaurant is managed. Seems their corporate management undercut everything to the point of not able to deliver their basic service. The workers deserve better by not giving them a bigger load of work and low pay (a few of the workers verbally mentioned it). The result are witnessing stressed employees designed by the management to simply cut cost. The business next door (Sliders) with similar ratings at least was able to serve me food. I guess that is the new standard we live now. read more

The restaurant is filthy. Looks like the floors have not been vacuumed in at least a month. The ladies room was nasty, trash all over the floor, soap dispenser pulled off the wall and lying beside the sink. Tables were not cleaned for over 1/2 hour after no one was sitting there anymore. Service was too slow. Food was not good and did not come out the way it was ordered. I would not go here again! read more

Disappointing management. We tried to come at noon for a party of 7. The restaurant was mostly empty. We were told we'd have to split into 2 parties "because there's only 1 cook." We had no problem waiting at all for food or a table, knowing that it is hard to find enough staff right now, but I was confused why 2 tables would help this problem, and asked about this. I was told that the cook couldn't handle an order of 7 at once. I asked if we could have a table of 7 and just send 2 separate orders, half the party at a time and wait ~10-15 minutes between orders. I was told by the manager "we just do do things that way." So we left. Other wait staff was willing to help us, but the manager wasn't. Suggest avoiding at this time. read more

This was probably our best meal in Rapid City while on vacation. It was within walking distance from our hotel which was nice. Even though the restaurant was busy with very little staffing, our waitress was great and very attentive. The food was surprisingly good and made us want to go back. The breakfast burger and strawberry and cream cheese crispers were fantastic. Our waitress also kindly offered each person in our party a free slice of pie in apology for the wait. read more

Perkins American Food - The Breakfast Burger - Breakfast & Brunch Near Me - Rapid City, South Dakota

You know, I never thought I'd be at a Perkins in the Midwest finding a gluten free menu, but I did indeed. We were on our long trek to the Pacific Northwest and this was our scheduled stop for the night. We were disappointed to find out the hotel we were staying at, that is attached to this whole complex with the water park, did not have a restaurant. We were towing a trailer and did not feel like driving around town looking for a place to grab a bite. We decided to walk down to Perkins and see what our luck was, our luck was actually pretty darn good. I was surprised to find that the staff was gluten aware and instead of getting the familiar deer in headlights look most Midwest restaurants give me when I inquire about gf, the hostess immediately grabbed their menu. The menu features several breakfast items, salads, and a couple of entrees. It was just what we needed. We already had a few snacks in the car to eat but really just wanted a fresh salad to go with our meal. We ordered the Chef Delux salad which was actually pretty good. The ingredients were fresh and everything came out prepared gf. While its not a gourmet restaurant obviously, you have to give it credit in its category. We had a nice salad, prepared allergen free, and even though we ordered to go, we had great service. It's a solid little spot to grab a bite here at this hotel/waterpark complex. read more

To start: this restaurant is seriously understaffed period... Sunday night at a multihotel store. I mean REALLY. 1 gold star to shift leader 'Donna' Over the top trying her best to accommodate everyone who kept coming in. She was clearing tables seating people, checking on tables. Heck I didnt check but I bet she was cooking too. Our server was working many tables, as I could tell there were two servers. We had riden all day in the rain and tired one of our guys wanted coffee. It was always brewing... I didnt get that. We waited an hour to get our dinner. We were tired and talking about our ride. So time wasn't critical. The food was really good. And the coffee did come with the meal. This can be a 4 star restaurant Invest in your people. Or they too will leave. read more

Came here for breakfast. It is attached to the Fairfield Inn. It was a really good breakfast. Zero complaints (wish I normally have)! I had the hungry man breakfast. It had two types of sausage, bacon, two eggs, choice of potatoes type (I had the hash browns), and three huge pancakes. One of the sausage types was smoked sausage and it was a good six inches long. Very generous meal. read more

I sat down at 925 a and didn't get my food till 1015 a. When I said something to the cashier, she just looked at me and said sorry and then another cashier and walked up and mentioned that she had to give someone the Perkins promise a 10% discount for it being over 30 minutes and no one offered that to me when I said something to the cashier, she just smiled Will not go back here again read more

Called twice to order takeout and was put on hold for over 4 min each time, order never taken. We were exhausted and didn't want to drive all the way back into the city proper to get good food so we settled for this place. Had to physically go place the order and they were dead. No idea why they couldn't do my takeout order. It's typically acceptable diner food w/ too high of a price tag, not quite here. Hub had burger and fries and said it was fine. (to be fair, he'd eat a burger that fell in a puddle) I had the pick 3 appetizers with chicken fingers (3 small and overcooked) w/ honey mustard dipping sauce (meh), 4 onion rings (freezer bs, nothing special) w/ chipotle mayo (it came with Ranch dressing) and 3 mozzarella sticks that were ice cold w/ marina (canned tomatoes warmed in microwave). $35 for that level of food is shameful. read more

We waited a little bit to be seated. They took our drink order right as we sat down. Then within a minute, placed our food order. The food arrived within 5-7 minutes after ordering. Good food, above average. Kind and friendly staff. I recommend Perkins in Rapid City. read more

We enjoyed a very pleasant and delicious meal here! Our server was wonderful. All staff was very polite and accommodating. Restaurant was clean and had a nice atmosphere. Food was terrific. read more

Service was friendly but budget an extra hour for service if you have a group and your coffee or water will likely not stay full. Seems like some customer service training may be needed or more servers. They were trying it seemed. read more

Food was cold and meh. They had one server that was brand new and didn't know the menu

Wonderful food and good service! I highly recommend the honey mustard chicken salad. I'll be back for sure

It was an awful experience from the service to the food. It was over cooked & the service was just awful. Avoid! Mount Rushmore Perkins is much better. read more

Waited 30 minutes then was sat down and waited another 30 minutes while not getting any service. Horrible and we left.

A 16 minute walk there and back from our room to get 3 pieces of pie: Coconut Cream & Apple. We were lucky to get the last piece of Coconut Cream! A little more pricey than I remember, but a worthwhile splurge. And all things homemade have dramatically increased during the pandemic why should pie be any different. I miss seeing all of the beautiful baked goods in their display case - another casualty of the pandemic. The hard working people were kind and indulged our hankering for pie with a take out setup to enjoy. We rarely do dessert so this was a treat. Thank you Perkins! read more

Beyond terrible! Placed a carry out order. Said they never got it. I had a confirmation number but they didn't care. They seemed they seemed absolutely ambivalent as to whether I was served or not. Were almost put out that they had to speak y with someone about an issue. Go somewhere else! read more

Hmm. . Where to start. My husband and I stopped here to grab a bite to eat around 9:00 pm. We were greeted and sat right away so that was nice. On the walk to our table we walked thru a bunch of dirty tables and dirty floors. There was 7 tables with guests at them most of the other ones had dirty dishes on them. There were 3 employees, one was rolling silverware, one was filling salt and pepper shakers, and the guy that was our server was running around with his head cut off trying to help all the tables. I've worked in the restaurant business for years and I understand cutting servers when it's slow, I under stand that silverware need to be rolled. I also understand that the guests in the restaurant should be helped and that the poor guy helping us should of had help. He was super polite and kind and apologized for the long wait times on everything and it totally wasn't his fault that our visit was a 2 hour ordeal. He was doing what he could to help his tables. He didn't have the support. We were staying at a hotel there so we actually ended up stopping in to get pieces of pie to go again around 9:30. When we walked in there were 2 full tables and every other table in there had dirty dishes all over them, the floor was a disaster with stuff all over it. There we 2 women working and I just felt so bad for them. They were both super friendly and helpful but you could tell one of them wanted to cry. One of my daughters literally wanted to give her a hug. This restaurant is a disaster. It's very understaffed. I think it's at the management level that needs to be looked at as the servers there are really doing the best they can with what they got. Whoever does the scheduling and managing needs to figure it out. It's not fair to the servers to have to deal with the angry customers. read more

Waited a long time for our breakfast and when I got it the food was cold. Asked waitress for milk never got it till we got ready to leave, worse place we've eaten read more

We wanted to go here but the guests in front of us said they were told 10 min but had been there for 45 min. They are understaffed which is unfortunate. read more

Ordered carry out because we were in a rush. Told me 20 mins, I showed up after 25, went to pickup and was told "it's just now getting started". Walked out. read more

We waited over 30 minutes to get our food. Our food was cold. My grandpa had gotten the steak and gravy breakfast and his steak was rock hard, couldn't get a fork in it. When they took it back they just remade the steak and put the old and cold hash brown and sausages back on the plate. My aunt had gotten the strawberry crisps and it tasted like spoiled yogurt and had no strawberries in it. Our eggs were ice cold. We ordered chocolate milk and it smelt like spoiled milk. Our server had a couple tables and took forever for her to even check up on our table. All the tables surrounding us were covered with leftover foods and from the looks of it not other people liked there food. There was a table behind ours that complained to the manager and the manager didn't even say sorry and just kept saying what do you want me to do. After we complained to our server she look like she had been crying. When we took our bill to the counter we asked for the manager because we weren't going to pay full price when we sent more than 50% of it back. The guy at the counter did not grab the manager he just said I will talk to him and hope you have a better day. The bathrooms were unbelievably dirty. The whole place was just not cleaned. Would not recommend! In all it was a 2 hour ordeal and was not worth the waits. Will never go back!! read more

Our server was nice but one of our orders got messed up & had to get taken back. When it came back it still wasn't what was ordered. It wasn't taken off the bill & a hair was found on the main entree. We brought this to the manager & he did not even apologize or take the entree off. Will also add, one strawberry waffle is $12. read more

Great service! Good food! Although they were short staffed the manager and staff handled it wonderfully and served us in a timely manner while having a great and kind attitude. The food tasted great. Definitely will be back! read more

The wait is usually longer than most restaurants and the food is decent. The waitresses have always been pretty nice and personable.

Very good food, me and my dad enjoyed the meal... make sure your hungry because no one leave hungry