My Audi maintenance plan was up and I no longer was able to purchase an extension due to the age of my Q7 despite having less than 60k in mileage. Was I glad to have found a local (non-dealer) honest shop that work on Audis. I had taken my Q7 here to have an oil leak repaired and break pads replaced. Right before the work is performed, a detailed explanation both verbal and visual (they take you to the back where your car is at) on the scope of the service. They also show you the parts replaced and would even hand them over to you in case you wanted them as souvenirs. There was no pressure on getting work done on my Q7. Typically a dealer would insist to have break pads replaced once they hit the "red" area, however Rich recommended to wait the sensor on the dashboard to light up, which means that brakes are up for replacement. read more

Charged me for a brake fluid flush when the car didn't need it. I had asked to check if it was needed in the first place.

**Read Before Considering** Complete scam business who try taking advantage of you. I contacted Rich L. who is apparently the "owner". Was interested in some work on my car since I'd rather have it professionally done due to it being a high performance car and not having right tools. It's a quick 2-3 hour job and everywhere online people pay around 300-500 for the job. He goes on to quote me $1450... claiming it's an 8 hour job. Completely insane. Said he'd need to take the transmission out to install DP's. Wtf. This guy's pretty smart trying to bull shit to try to milk money out of people with high end cars. Take your business else where. Made a quick garage job pipe replacement into an "8 hour removing transmission" job. Low class https://youtu.be/C_3igKR1CLo The video clearly shows this guy installing them in a 7MINUTE video in his own garage at home. I don't see any transmissions being removed? "1k is a highway robbery" this mfer charging me $1450. If you're interested in this place I'd highly suggest you find elsewhere from what you see they're frauds and liars, if you still wanna go, the least I can suggest is make sure you're not being lied to for them to make more money off you. Rich L. you're completely delusional but nice try trying to scam me and milk money out of me. Scam artist read more

Performance Autowerk - Proof that he overcharged me - Auto Repair Near Me - Dublin, California

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The reviews don't lie--Rich saved me thousands of dollars by educating me on the service needs of my Audi. He knew about an extended warranty on a faulty part and explained how I could get it covered through the dealership. I'm so grateful for his help and honesty. read more

Rich and his crew do great work. I've brought my car there several times for different repairs that were above my level of automotive competence and I've never been disappointed. This latest job was on my wife's car, and they did great, again. read more

Honest work and no leg pulling. Rich was easy to talk to and super aware of the dealership tactics. Bringing both my Mercedes here from now on, refurbis read more

I just spoke to Rich regarding to my Porsche Macan. I feel I might need coolant flush because I top off a universal coolant (small amount) and regret after. Rich gives me quite details and make me feel more comfortable that I shouldn't worry about it. Although my car doesn't need service now but I know this is the shop I will use moving forward! I usually don't like to leave review since I feel I am liable to what I recommend but I want to leave a good review this time because it is difficult to find a good mechanic that you can trust. read more

I found Performance Autowerk through Yelp. Rich gave me a quote before I went in, and was honest throughout the process. The service was wonderful and the cost and time needed was on the money! He did the service I requested -- it is hard to find a good mechanic for the Audi Q5 Diesel and he did an amazing job! I will definitely be going back to him for my other services! read more

Rich is fantastic to work with--honest, diligent, and transparent with his pricing. He uses high-quality oil, and his rates are fair. Be sure to make an appointment in advance, as he tends to get booked up. read more

I brought my Audi q7 to Performance Autowerk on May 23,2025 for an oil change, transmission fluid, and filter replacement. They were very thorough in explaining the type of service that they will be doing to the car and the cost for the service. They completed the work earlier than what was originally promised. Without a doubt, I would take my car to this shop again. I did not hesitate to give them a five star rating because of their professionalism and quality of work. read more

-Rich is really helpful, and informative. He demonstrates he actually wants the best for his clients. -The rates are fair and affordable. -Great communication and outstanding services. I get calls from Rich to let me know updates on the car. He is very transparent. For example, I had a software issue that only my dealership could help me with, but he gave me advice on how to talk to them and ask for good faith work. In the past I've always felt like I couldn't trust my auto mechanics and that consumer relationship has been broken so many times. I definitely feel like my car is in good hands and that Rich is trustworthy and reliable. Also his computer mouse is in the shape of a blue car that lights up! read more

Rich and the Performance Autowerk team are fantastic. I've taken my 2007 A4 Avant here on three occasions (a carbon clean, valve cover/black smoke, exhaust issue) and you get nothing but quality work here. Most recently, I had black smoke and acceleration stutter when climbing hills or getting onto the freeway and did my own DIY replacement of coils, plugs, and valve cover to fix the issue. These are the things Rich wanted to start diagnosing, but he was inclined enough to ask me if I had done any recent work and instead of "put me on the clock" to check these things anyway, he scratched them from his notes and dug deeper. Rich was honest about my DIY valve cover replacement (non-OEM not recommended) and said he couldn't move forward until an OEM valve cover was in place -- and even then, that still might not fix the issue at hand. Upon replacing (and still stuttering/ smoking) they turned next to the intercooler pipes, which were full of oil and after draining them out, fixed the problem! Rich has taught me to invest in quality parts as well as quality service when it comes to these Audis. You get what you pay for and you'll realize that quickly after Rich fixes your problems you've spent months trying to solve for! read more

We have been bringing my Audi here for oil changes for about a year. It is always easy to get an appointment. They are always friendly and professional and they do good work. I trust them with my car. read more

Similarly priced compared to other shops. Customer service leaves a bit to be desired though - I dealt with 2 other people while dropping off and picking up, both were very unenthusiastic. Also was told that I would receive my invoice over email but needed to call them tomorrow to remind to receive it. read more

I needed a P2014 code checked. Everyone kept quoting that they could replace the sensor or intake manifold while this shop said flat out no and to speak to Audi before doing anything. I went to Audi, haggled with Audi USA about the PZEV US9 warranty, and they replaced my entire intake manifold for free (15Y/150KMi warranty). Great experience without ever setting foot in the shop. read more

Called a few places to have my Mercedes ML350 brakes replaced. Rich was prompt in his reply to my inquiry. I asked a few questions and messaging via email was convenient. We confirmed the time, he ordered the parts ahead, dropped my car off the evening prior and they had the car ready by early afternoon the next day as promised. Great to work with and the brakes seems to be functioning well. Will be using them again. read more

I hesitated to update my review (I selfishly want to keep Rich's shop a hidden gem), but can't ignore the fact that Performance Autowerk continues to be my go-to for maintenance on my BMWs. Thanks for always providing honest and knowledgeable service. As a BMW enthusiast, I'm more likely to keep buying BMWs as long as you guys are in business. Cheers to you and happy new year! read more

Rich, the owner, responded to my request within two hours. Within 30 minutes after dropping off my vehicle, I received a message from Rich to contact him. He had discovered the reason for my "check engine" light. Because the solution to the problem was easily solved, he stated that the test would be discounted. I would definitely bring my Porsche back for service. read more

Performance Autowerk is the place to go for superior service at a competitive price. I have an Audi S4 that had a cooling system issue. The dealership estimate was outrageous. Brian told me to bring over the car and he took care of the issue promptly. He kept in contact every step of the way. This guy is beyond knowledgeable and he's an honest straightforward no nonsense kinda guy. For any issues going forward he will be my go to service tech. I'm beyond grateful. Don't make the mistake of taking your German car anywhere else. I know I won't! read more

Performance Autowerk - Front end off for access - Auto Repair Near Me - Dublin, California

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Rich and his crew always perform excellent, quality service on my 2021 X5 plug-in. His customer service and value are far superior to the dealership. read more

Really appreciate Rich and the team taking care of my Porsche brake job. Rich gave me a fair price, cheaper than the Stealerships quotes. Saved me money and did a great, fast job! Rich is a very nice guy, informative and even showed me my old brakes and educated me on wear patterns. Going to bring my other cars to Rich, as my new trusted local mechanic. Thank you Performance Autowerks!!! read more

I had always gone to the Dealer for my 2011 Audi, because I was short time crunch , I found and utilized Performance Autowerk. I was very glad I did. I worked directly with Brian on the many things I let slide because of COVID. We worked on a plan to get the most critical items address now and a plan for later. They use Audi OEM parts. The were true to their word, kept me apprised of the progress to our plan. When I picked up my car I was shown the parts removed from my SUV and was provided details as to why the needed to be replaced. Something that never happens at the dealership. They have one me over I will be going back to finish up the remaining work. read more

Had an issue with my battery so I called around for a quote and out of all the places I contacted Performance Autowerk had the best price. Everyone I spoke with was professional, kind, honest, responsive, and prompt!! They were completely booked, but knew how urgent I needed my car and was willing to squeeze me in. I arrived at the location and spoke with Rich. He was quick to assist me and even noticed my spare tire was low on air, so he suggested I check it more often and stated he would add more air without me asking. The price of my battery was on the high side, but they already informed me upfront what the average price range would be depending on the type of battery required. They had it fixed within a few hours and was very accommodating. My cousin in law referred me and I couldn't be happier with their service! I will definitely return for future services. read more

Rich is transparent in his assessments and I feel comfortable and reassured with each decision that goes into the ongoing maintenance of my vehicles. read more

Performance Autowerk has become my go-to for getting my car serviced. Rich, the owner, is honest and always explains what they will do and how much it will cost, all at a fair price. They do great work and never try to oversell you on something you don't need. Highly recommended! read more

Got an oil change for my Audi A4. Richard took me in pretty quickly through yelp communication. Straight forward, friendly, and honest service. Definitely taking my car back here for future work. read more

Performance Autowerk - 2017 Audi A4 oil change - Auto Repair Near Me - Dublin, California

I've been bringing my BMW here for about 5 years now. They've always done a great job on my car. Chris has always been very honest about what needs to be done, what can wait and what to not worry about. I now live 45 miles away but I still bring my car here because I trust their opinion and the quality of their work. read more

Recently brought my BMW X5 here for new brake pads and rotors as well as a further diagnosis of an oil pan leak. Very satisfied with the visit. Rich and team are upfront about price and are honest about work that is essential vs not. read more

Really appreciated taking extra time to explain the full issues regarding brake sensor fault for both of our cars. He fixed the sensor quickly. He was easy to work with trustworthy. Recommend him for your auto service. read more

Been seeing Rich and his crew for about 5 years to service my x5. Consistent good service. Rich is always very upfront with what's happening with my car and I appreciate him giving me the heads up of what to expect during future services. Highly recommend. read more

The expertise of Performance Autowerk saved us from buying a nightmare used car. Rich quickly diagnosed the engine, pointed out the issues (three engine oil leaks), and didn't even charge us. We bought a different car instead and are taking it to them for service. read more

Service was quick and easy--dropped off after lunch and got the car back before end of the day. read more

Performance Autowerk - New fog light and side reflector - Auto Repair Near Me - Dublin, California

Fast work and very transparent! Took my older Mercedes C300 in to replace an intake manifold and had an excellent experience. Very kind and welcoming staff members who were very transparent about the issues with my vehicle. Reasonable rates compared to other local mechanic shops. Would 100% recommend! read more

Honesty! Was calling to see about getting a pre purchase inspection on an Audi Q5 3.0 for our daughter. Rick responded when I said it was for her to drive to Colorado for school and suggested a Japanese car would be more reliable. He did not get our business and I wish we lived near his because I would take all of our cars there. Bought our daughter a used RAV4 yesterday. read more

My 1st time experience was beyond expectations. Very kind. Very knowledgeable. Actively giving advice about saving money and unnecessary replacements. I Love this shop and am very grateful to find MY go to mechanic. read more

As always, fantastic service at reasonable price point. Rich has earned our trust for serving our Porsche Macan and Mercedes E350 for the past 3 years. read more

The team at Performance Autowerks is always very helpful. I've been there for service and advice multiple times and always happy with the attention and service they provide. I took my Audi in for an oil change this week and they also provided a free inspection. They are very experienced and know what to look for if other issues are developing with the vehicle. I feel that they are very honest. read more

I came to Performance Autowerk for a headlight issue with my 2008 VW R32. When I called, Rich answered the phone and walked me through what the issue could be. He answered all of my questions and patiently gave me estimates on everything that I was interested in replacing. What I loved most about them is their EFFICIENCY and quality of work. Rich squeezed me in for a same-day appointment, ordered the parts immediately after our call, and was able to fix the issue within less than an hour of me dropping off my car! Rich also offered me great advice such as what I should try first before replacing my entire headlight unit. I felt cared for and I will surely go back to them for all my VW needs. read more

excellent service , honest and reasonable pricing , they communicate as well. They'll provide a detailed overview on what needs to be done in the future as well read more

Called around trying to find a Porsche servicer and ran into this company through Yelp. Definitely happy I did because I needed to get an oil change and they provided fast great service with great pricing as well for my 2002 Porsche Carrera 911. read more