Alternator died on Sunday. Found Driven Auto Care on yelp so had tow truck drop my car off there…read more Got an estimate by 8am Monday, and repair complete by Tuesday. Had some questions about replacement parts cost. Tech listened and took my concerns into consideration. Very happy with the result. Will take my car back there again.

I brought two different cars here for diagnostics, and the team did a professional and thorough job…read moreboth times. For the first car, I decided to go ahead with the repairs mostly because the shop is conveniently close to my work. The mechanical work was good, though the repair bill ended up being pretty steep relative to the value of the car for those two major fixes. Afterward, I did notice that a couple of the plastic clips for the under-panel weren't replaced, but it wasn't a huge deal. On my second visit, I brought in another car to check out an engine noise. The initial diagnosis was a bad alternator and after a better inspection a couple of hours later, it was diagnosed a bad AC compressor, which made total sense since my AC had stopped working a couple of weeks earlier. Since it was getting late in the day, I decided to drive it home without having them do the repair right then. When I looked underneath the car at home, I noticed the under-panel wasn't snapped back down fully, and a couple of retention clips were missing again (which I'm sure were there before, since I do my own oil changes). Overall, I think their mechanical work and diagnostics are really solid. I haven't shopped around for pricing so I can't speak to that, but it's just a small bummer about the splash guard clips getting left behind. I'd definitely trust them for diagnostics, but I'll probably double-check my under-panels next time!

It's been 3 months since I've had my Audi A8L water pump replaced here. Everything seems to be…read morefunctioning well, so it's time to do a review on this establishment. I've been driving Audis for over 30 years. I used to fix my own Audis until I get older and Audis are more complex, I bring them to dealers. Never used any independent Service Shop. My Audi A8L had a defective design with the water pump that failed after 80k miles. Audi did not do it for free so the cost at dealership was $4200 for the complete job. I was fed up and found this place by google. I got a quote from Daniel and he seemed to know what's needed to be replaced for this problem. The estimate came with all the parts listed although he missed an important part that cause CEL came right after the job was done and I was charged 1 hr labor of $210 which should be included in the main job. Anyhow, the place is small, only a few lift bays for cars, the shop needs to park excess cars at some parking lot, at least mine was parked in the shop the whole time. Aturo is the person who's actually did the work, he seems to be knowledgable about cars and know how to use all the diagnostic equipments to find faults and the skill to replace parts for the car. Everyone seems to be nice and pleasant. Did it save me much from the dealer I had it at, not really, I finally paid close to $4000 for the job. The labor cost here is $210/hr and dealer is $310/hr but for some reasons parts here seems to be more expensive hence the cost came out almost the same. BTW, they automatically charge extra 3% onto the bill which you can save this 3% by using debit card instead of credit card. It's nice that they have all the parts saved for you to look at or take them home. The turbo solenoid failed with a new part, had to bring it back to get a different one, at least I didn't get charged for it LOL. At least with the dealer, they would check to make sure it works and have another one ready so I don't have to come back again. It's farther for me to drive here than Audi of Fremont, so if the price is not much different, I would just bring the car to Audi of Fremont and get free car wash instead. Yes, they did do a good job for fixing the water pump. Yes, I would bring it again for maintenance or something easy. Next time they should put the turbo solenoid in the package so they don't have to charge labor again because looking at the part, I could replace it in 10 minutes and not $210/hr.

First, I would like to begin with a big THANK YOU to Daniel and his incredible team at German Car…read moreService CA. My older X1 BMW needed a couple big engine jobs. Daniel was responsive to my repair quest. He provided an honest quote (which was sooo much less than the dealership) and my vehicle is road trip ready again. The shop is clean, lighted, a safe environment close to A street, close to BART and on the AC bus line. Communication was spot-on perfect. Invoices were easy to read and digest. The professionalism & the customer service provided is outstanding. I am so happy to have encountered German Car Service CA under the direction of Daniel. I plan on returning as a customer and will sing your praises. Thank you!!

Best in the Bay. Me and my family members have been going here for decades. True professionals at…read moretheir craft.

Great people. Honest and genuine. Fixed an old VW transmission replacing the bushings.read more

I took my car in for a noise under the hood, and they fixed it. The service was outstanding and…read morethey even took the time to check my tires and other fluids. The total price was very reasonable, and most importantly, the service felt honest and caring. I'm definitely going back for future car needs.

I took my VW Tiguan for a transmission issue and the parts were on back order and he had to wait…read morefor over 2 to 3 month after paying out of pocket for my transmission and couldn't do anything about he made sure that I was taking care of. Very responsive and made me feel comfortable about having my car with him. He's so nice and a great guy I definitely recommend anybody to go here for their car repairs. Thank you again Avner for everything!!!!!

Let's face it: whenever an unexpected car repair comes up, we all hold our breath wondering how…read moremuch our bank account is going to shrink. Most of us like to poke our heads under the hood and pretend we know what's going on, but we usually don't. The next logical step is a repair shop, and many people default to the dealership because they think they can trust them more. In my experience, that's a mistake--dealerships often touch ten things, fix one, and charge you for everything. Luckily, I found Rich and his team. I recently bought a newer car with all the bells and whistles, and I was braced for a huge bill. Rich was incredibly professional, polite, and straightforward. I was actually in shock; he takes the time to educate you on the repair rather than just grabbing your keys and telling you he'll text you later. The estimate was a pleasant surprise, and better yet, there were no hidden fees at the end. The amount he quoted was exactly what I paid. They were on time, efficient, and had me back on the road in no time. It is such a relief to find this kind of service these days. It's nice to know you don't have to pull out a platinum card for a simple repair or an oil change. All the 5-star reviews you see here are 100% true. One quick tip: the shop can be a little tricky to find the first time, but trust your GPS! It will get you there, even if the turn looks a bit hidden. You cannot go wrong with this team!

after calling several places and getting an outrageous quote from the dealer for leaking water pump…read morereplacement. Performance Autowerk came recommended by a friend of a friend. From the beginning, I was impressed by Rich's professionalism, knowledge and ability to explain both the issues and solutions in a clear way. He was almost half the cost of the dealer, as expected. It's refreshing to find in this industry. Both efficiency and quality was also there. He even lent me a car to get to work and took the time to walk and show me the parts they replaced at the end rather than rush me out after getting paid. If I ever need a mechanic again for my Audi this is where I will go. Highly recommend!

I needed a new front tire and left with the best deal for 4 brand new tires and the best feeling of…read morehappiness ever. The guys at this shop are my saviors. They are very polite super informative and helpful and have the best prices ever. They will work with you if it is necessary. This is not my first time at this shop and will definitely not be my last. Check them out. You will not regret. And they are open on Sundays!

Definitely left an impression for a lot to be desired…read more... I called and spoke with Sylvester, who told me it's $150/hour labor rate, $150 for diagnostics; but he offers to wave 50% off the diagnostics job if the job ends up going to him/his team/shop in the end. Sylvester seems nice enough, personable and relaxing conversationalist enough when I talked on the phone and when I dropped off the car. I wish the positive impression there translated to a more positive experience or instilling any positive confidence in... I bought a very old used car (20 year old car; but under 110k miles), and didn't need the premium pricing for maintenance, considering I don't want to put in too much into a car that is in its last years (for reference, I usually bring my cars to Precision Auto Care in San Leandro). Based on location, labor rate, high rating ratio (and compared to other local repair shops at a similar rate), and some reviews, I chose to try this place out to give my car a good look over. I wanted to see if his shop would be able to confirm/observe some of the same the things they should've from the Pre-Purchase Inspection (PPI) I had done, and didn't fabricate more merely to pad on costs. In the end, I was not impressed... After dropping it off for the day, when I came to pick it up, this was the outcome (for the $150 to get an official after-sale inspection "Diagnostic & Analysis; Potential Issues"); Sylvester gave me the most generic, plain, perfunctory assessment! He basically merely pointed out the easily observable & obvious/superficial; showing it wasn't given any kind of in depth inspection. All he gave, specifically, was that the gear number indicator isn't accurate (who cares, it's from 2005, it's not going to show when it momentarily goes down to 2nd or 3rd gear after cruising at 4th), and that "it's old". That's it. He went on about how it's an old car, so not in great shape (yeah it's old, but was under 110k miles with no major accidents or issues and had every service milestone), and that it needs a (what I imagine a still pretty costly) basic tune up before anything else can be figured out...! He claimed it could barely be expected & trusted to drive to as far as San Jose (from Hayward). I asked him about any of the findings from the PPI (transmission needs tune-up, brakes look worn, serpentine belt looks worn down, parking brake could be tighter, various evidence of small leaks), and he merely shrugged and kept pushing for the basic tune up because it's old before anything else. I then specifically asked him what was observed about the brakes, and he again shrugged and nonchalantly responded "well...it stops..." What kind of response is that?! I know what a proper inspection looks like (shot out to SafeBuy); I don't think he or his team even looked at it -- merely test drove it a little bit, took surface-level observations, and didn't even bother to inspect even the most important & vital parts (even as it's not even small compact components)! He couldn't even take a credit card (machine was acting up), or give a proper receipt. I've driven it for 7 months now, and put 13k miles on it (because I work in San Jose from San Leandro; going against his wrong assessment) -- I've brought it to 2 other mechanics who confirmed most things from the PPI, and dispelled a few others that weren't as concerning as initially observed (PPI can only inspect so extensively); I did get a transmission tune-up and the spark plugs needed to be replaced, but it's worked great all this time (opposite to what Sylvester said). And none of which was observed or brought up by him/them. They might be competent enough, and great in other situations and for other people (hence more than 1 star). But after it all, I felt it ended up being a waste of money with Exodus Auto Repair - with bad generic uninformative not-complete diagnostics. In the end, if that's the effort and comprehensiveness of the inspection he'd give at the base/first level, how can I trust him and his team for more in depth troublesome issues & major repairs?!

Jan was great from beginning to the last part of dealing with my 26 year old car. I have had a…read morenumber of mechanics work on my vehicle, he is by far the best one that I ever had.. I highly recommend him. Thanks for the good work!

My 2018 Audi SQ5 had an oil leak that needed to be repaired. Jan had the job done in a few hours…read moreand was also very informative as to what I should expect to repair/replace in the future. Plus, the cost of the repair was very fair based on what I read a dealer would charge. Thanks Jan and as another reviewer said, I wish I was closer so I could have been getting my car serviced by Jan all along.

Great service and very knowledgeable - I will definitely go back. I appreciate the honestyread more

They were amazing!! Everyone else wanted to put a full transmission in my car instead of just…read morereplacing the torque converter. They saved me thousands of dollars by replacing just my torque converter. It's like the car is brand new all over again.