Food is fine and I swear the coffee is de-caffeinated , but what really gets to me is the owner. Real Gem. Parks his big white Cadillac Escalade right at the front door everyday when there's really limited parking to begin with. And when he is unable to park there, he illegally parks at the bank across the street. AND he makes all of his employees (who are great people btw) wear a mask, but it's fine that he serves people with the mask hanging on his chin. If he wasn't there with his fake attitude all of the time , I'd go more. And I know I speak for a lot of people here . read more

Great bagels and service, really makes my day when they smile and i return to my lonely home

If you combined all the best bagels from your entire life then made one super indestructible giant hot fresh tasty bagel, you'd have perfecto's. Seriously folks, the bagels here are ridiculous. As in ridiculously fresh, tasty, and just damn GOOD. Not only do they offer the usual faire of bagel flavors (LOADED with ingredients - seriously, saying "everything" bagel is an understatement here), but they offer two of the best unique bagels I've ever had. Those would be the french toast bagel, and the asiago cheese bagel. Just remember, going to Perfecto's and having a bagel is like eating an entire meal - the bagels are HUGE - and not for the carb-faint-at-heart. The asiago cheese bagel is my favorite, covered in a salty yet aged cheese, and a little bit of cracked pepper...pair that with awesome awesome creamy cream cheese and I'm happy as a clam, with a bagel inside. Everything here is pretty much made in house, which is to say, you have to have some damn good self-control to not eat your bagel before you even get out of the place. read more

This location is terrible and a far cry from the peabody location. Counter staff not friendly: asked to not cut the bagel.... Was cut in fourths. Asked for chive cream cheese.... Got a bagel with veggie cream cheese with chive cream cheese on top. Have to find a new bagel place.... read more

Place is right next to my work office. Absolutely amazing food and awesome customer service! Will return!!!

3rd try was not the charm at Perfecto's. Breakfast sandwiches contain artificial eggs that likely come out of a carton. The kind you might find in a large tray at low end hotel buffets. The buffalo chicken wrap had ONE puny strip of chicken, hardly any sauce, and a whole lot of shredded lettuce. I wish I had thought to take a picture. One breakfast sandwich, buffalo chicken wrap, med coffee and a small Gatorade came to about $21... certainly not a great value. Coffee is basically Starbucks-level pricing. The staff looks like they don't enjoy their job and they try to rush you through the line so you can pay ASAP. read more

Coffee and Coffee-based frozen drinks here are the best of the best. The egg breakfast wraps are giant, not too expensive, and tasty! I had a sausage egg and cheese wheat wrap, and it was incredible. About two to three times as much egg and sausage and cheese as Dunkin Donuts would put on a sandwich, and not much more expensive. I haven't had one yet, but everyone says the bagels are incredible. read more

Stopped in this weekend, as it was convenient on my walk to the grocery store. I had not visited in a while, and it took me a little while to realize that the flavors of coffee were listed up on the (new)TV screen - The list of coffee flavors was crazy. I think I saw cake batter, banana bread, just to name a couple... To be honest, I don't remember exactly what I ordered... I think it was Hawaiian with cinnamon something... regardless - it was awesome!!! Such fresh brewed, bold, and flavorful coffee. I haven't been so "wowed" by a cup of coffee in a long long time. Service was great - fast and friendly. Thank you Perfecto's, for re-affirming my love for coffee. read more

I. Love. Perfectos. Maybe I'm biased because I grew up with it, but the coffee and baked goods here are unbeatable. Every year I come home (I live in California now) for the holidays and have to stop by and get a box of muffins - highly recommend the blueberry, raspberry choc chunk, cinnamon chip, and the gingerbread. So incredible. The snickerdoodle cookies are also amazing. Also, as I recall, they have delicious wraps. I used to get the sweet onion chicken wrap all the time and would definitely recommend it for lunch if you're passing through the area! Parking can be tough because the location is a little weird and the lot gets crowded, but otherwise no major complaints here! Perfecto's is a gem! read more

The muffins at this place are absolutely to die for! Have almost always had the bagels or sandwiches perfectly made. I personally am not a fan of the coffee, every time I have ordered one it has basically just been brown water. The other thing that holds me back from giving 5 stars is the staff (who is different almost every week it seems) is never very friendly. I am always very polite and enter with a smile but it's not often I receive a smile back. read more

Ordered a skim milk latte. It was very watery. Tasted like coffee flavored watery milk. But, the everything bagel was pretty good. Not enough to bring me back. read more

Muffins are awesome so moist and lots of blueberries! The coffee is good lots of different type of flavors one of my favorite banana Ice coffee woot woot that makes my whole day! read more

We go daily. If the service was faster it'd be 5 stars. The coffee is fantastic and there are a lot of flavors to choose from. It's the best coffee around or at least comparable to Heavenly Donuts. Perfecto's system is flawed and makes it very slow to get coffee...or food for that matter. They seem to keep 5 flavors up front and if your flavor isn't up there then they have to go in the back to look for it. It takes forever. Heavenly Donuts seems to have same amount of flavors yet they find your flavor chose much faster. They seem fully staffed BUT it's very slow or impossible to get food including an 'as is bagels'. There are 2 lines. 1 for food, 1 for coffee but if you've never been there before you wouldn't know that. You feel like you're cutting the food people. When you want food and coffee you start in the food line then merge into the coffee line. If you only have 10 minutes to spare you have to skip the food line, so no food for you and head to the coffee line and hope they get it to you in 10. It's a not. 5 min stop for even just coffee. This is true even when it's not busy. How do they have so many people working but the service is slo slow?? Well, my husband loves the coffee drink and it's nearby so this is the daily bother he goes through. read more

waitstaff extremely rude, bagel was not cooked, asked for cream cheese on the side and it came with it, smoothie cup had crack in it and was leaking. asked for new cup and was denied. this place sucks. read more

Good bagels and great cream cheese selection! My old boss introduced me to this place and ever since I love coming here!

The staff are friendly, the service is fast, and the food and coffee are delicious! I wish they had gluten free options, that is my only recommendation. read more

I've always loved Perfecto's coffee since high school. They offer endless flavors and my beverage is made perfectly every time. It's out of my way but I always make the trip here when I can. Usually I get the caramel chai iced latte which is amazing but my new found love is the iced Red Eye. Tastes wayyyy better than the Starbucks one and the iced coffee with a turbo shot at DD. It reminds me of Vietnamese iced coffee without the condensed milk..mmmm. However, I'm not a fan of the food here. It's a bit overpriced and can be found elsewhere for way ve. read more

Growing up in Andover, Perfectos used to be such a treat. Coffee was good and got me through the day, and I loved the food. Those damn chocolate chip muffins... Holy Christ are they good. Over the years, I've come to recognize the bagel sandwiches as just alright, and the coffee as well. The muffins still rule but here's the real problem: the staff. They are rude. Rude as hell. No smiles, no hello. They've got my order wrong the past two times I've gone. It's such a shame. I remember Perfectos as such a friendly and welcoming place as a kid. They knew my mom by name and asked her how she was. It was a community place. Now it's just rude kids making customers feel uncomfortable. I hope this feedback reaches the store so they can know how far they've gone from where they were. read more

I stop here on my way to work some mornings. I absolutely LOVE this place. The ingredients are fresh and the coffee flavors are unique. I love their veggie cream cheese. Best of all, the staff is always friendly and the place is tidy. When I have time to stop, it's a great start to my day. read more

Great coffee spot. I go in their 3-4 mornings a week, and Peggy (who's the best!) knows my order by memory. Great selection of iced coffee, which I drink year long. It gets super busy at times but they have a greaT system in place to keep the line moving read more

Horrible customer service, like you're bothering them. Very slow. My bagel was burnt with a ton of cream cheese when I asked for a little. Won't go back. read more

I would give perfectos 6 stars if I could! Their bagels are out of this world delicious (my fav. Is the French toast bagel) and they have so many awesome equally as delicious coffee flavors. They have a huge selection of pastries as well. The only thing negative I can say about Perfecto's is that they microwave their eggs for their breakfast sandwiches (so I stopped ordering breakfast sandwiches). read more

Perfecto's is a bit of an enigma. On the one hand, their baked goods are pretty darn good. Their flavored coffees are definitely a nice change of pace from the typical cup of joe. On the other hand the line in the store and the service can often times be less than stellar. I'm a big cookie guy, & I definitely liked the cookies here, no question. Chocolate chip, excellent! Their muffins are also pretty good. If you're looking for a bakery in the area, it's probably one worth considering , just bring a little patience with you. read more

Great Cafe with a lot of options and yummy bites. The prices are fair and competitive for what I would consider to be a premium product. Quick service and nice(but somewhat outdated seating) If coffee is your thing it's definitely worthwhile! Great place to go! read more

This location is absolutely awful. The counter staff is so rude - no hello, no smiles, and they move slower than any other establishment I've ever been to. On top of that, my order is wrong 95% of the time. Such a disappointment. read more

This is my favorite bagel place. I love any of the bagels with the bacon scallion cream cheese. And they have a huge variety of iced coffee flavors. Something for everyone! read more

Great Bagel and Muffins but why did they did they shrink there muffins I got one today and was not happy with the smaller size and there hot chocolate is also great read more

Great sandwiches and salads!! (cookies are yummy too!!)

I waited until I went to this place a dozen or so times. The bagels are good. No doubt. But I echo the sentiments of several others when I say that the manager has to deal with the staff. Every time I have gone to the Andover Perfecto's, either I was treated rudely or I witnessed another customer treated rudely. Today, I watched a young lady literally throw a bag of bagels at a customer who had to grab it before the bagels spilled out. It has gotten to a point where I really have to want a bagel badly enough to risk the staff there. Acknowledging customers, saying thank you, and other expected exchanges are rare at this cafe. (Today, the woman who served me was delightful. It's the chance you take at Perfecto's in Andover.) read more

Perfecto's has great coffee and treats, and the sandwiches aren't bad either. They always have unique coffee flavors in both iced and hot. Don't miss the oreo cookie bars, they are unbelievable. read more

Not friendly, sandwiches are pricey. I heard the owner of the building kicked out Duncan Donut so his daughter could open her own coffee shop. I like Duncan better. Easier to park across the street at Duncan's for better coffee and eats. read more

Yo this place is awesome: tons of fresh stuff made right in front of you, fast, and for a great price. Great veggies and it's super clear every ingredient you're consuming. read more

Barista and woman on register this Saturday morning clearly didn't want to be there. They gave me a small when I ordered and paid for a large drink and forgot to give me my pastry. What really angers me is instead of making a new large drink she definitely filled a large cup with ice and poured the small in it. It was ready too fast and I know she didn't make a new one. I love Perfecto's but will not go back to this location. read more

I always enjoy a good cup of coffee. The variety of coffee is great if you like to switch up your flavors every once in a while. They also make a pretty good bagel sandwich. The Jalapeno & Cheddar bagel is my favorite choice there. I have heard good things about the wraps here, but have yet to try them. I have a hard time getting away from that bagel! Prices are fair, and if you like a particular coffee that much you can order a pound of it to take home and brew on your own read more

i don't get to go here often, but if you like soft, chewy bagels (which i do) and friendly employees, then perfecto's is the place to go. the bagels are also loaded with toppings - i don't know how they fit so many sesame seeds onto one bagel! they are also happy to accommodate any sorts of weird requests and bagel variations without over-charging customers. the other pastries, including muffins, cookies, and gingerbread are all fantastic, and they have a large variety of coffees and teas. the sandwiches and salads are also very good. read more

Went there this morning and bought myself Mediterranean veggie wrap. Got seriously sick afterwards! Will never be back, very disappointed because I am new to this area. read more

Perfecto's has such delicious bagels, muffins, and cookies. Their veggie omelet with cheddar on a jalepeño cheddar bagel is about as good as it gets for a breakfast indulgence, in my book. read more

SO overrated!! Decided to patronize this small business on my visit to Andover in between meetings, based on the rave reviews... Waste of time and money. -Drab inside -No WiFi -Coffee is mediocre at best, cant fix it yourself, server totally over-filled mine, resulting in a huge mess read more

I have been going to Perfectos for the twenty years they have been open. The coffee is great, the bagels and muffins outstanding. I have to bring them to NYC when I visit family. His staff is kind and attentive. A comment about the 9/16/ posting, that person has the WRONG coffee shop. He is talking about the one on the corner of Punchard and Main, not Perfecto's across from the police and fire station. If one is going to zing an establishment, do it to the correct one please. Max the owner of Perfecto's works very hard to keep up the great service he provides to the community. He also contributes quietly to many local activities and charities. read more

I cannot complain about the food at all. But there are a few things that could use improvements. Parking lot--they can't do anything about this but it can be a pain in the neck. New tables--the dark tables that they use show EVERYTHING!! You can see every crumb from the other guests and I think that is a bad look, at least a lighter colored table might hide more. Drink prices--It seems that the drinks in the cooler are all the same price which seems wrong because they range from large juices to extremely small chocolate milks. I think each drink should be fairly priced. read more